Troubleshooting - Sunbeam MU3000 User Manual

Troubleshooting

Problem
The screen is blank
The Sous Chef has
turned off
Stir arm does not
work
Screen displays
'Dry Error'
Food isn't cooking
in Sauté
Stir arm operates
when not selected
Error E1 appears on
the screen
Error E2 appears on
the screen
Possible Reason
The unit has no power
In sleep mode
Auto Keep Warm period
has ended
Maximum time has been
reached
Using on RICE mode
Stir arm not selected
Arm not fitted into pot
correctly
Pot not placed into unit
correctly
Not enough liquid in the
pot
Pot is not placed into the
unit correctly
Added ingredients into
the pot too early
Stir arm automatically
rotates for up to 10
seconds after the START
button is pressed
Internal issue with the
Sous Chef
Internal issue with the
Sous Chef
Solution
Ensure Sous Chef is plugged into the
power supply.
Press any button to activate appliance.
After the pre-set Keep Warm time has
ended unit will turn off and READY will
appear on the screen.
When the maximum cooking time in each
mode is reached the unit will turn off and
READY will appear on the screen.
Stir arm is disabled in RICE mode. Use
another cooking function.
Press the STIR button to turn on the stir
arm.
Ensure the stir arm sits in the base of the
pot and twist until locks into place.
Remove the pot and replace into unit
making sure it sits evenly.
Add liquid to the pot.
Ensure the base of the pot is sitting flat
against the heating element.
Wait until screen changes from PREHEAT
to COOKING before adding ingredients.
The rotating of the stir arm ensures the pot
is placed into the multi cooker securely.
Contact Sunbeam as the unit requires
servicing.
Contact Sunbeam as the unit requires
servicing.
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