Troubleshooting - Sunbeam Urban Series User Manual

Troubleshooting

Nothing happens when the on button is pressed:
• Check to see that the appliance is plugged
in. Test electrical outlet by plugging in
another appliance.
• The appliance will shut off automatically
if overheated. Allow to cool down for 20
minutes and try again.
• Check supply cord and plug for damage.
If damaged, do not use the appliance.
Air is not removed from the bag:
• To seal properly, open end of bag should
be resting entirely inside Vacuum Channel
area.
• Check sealing strip and gasket beneath the
lid for debris. Wipe off and then smooth
back into place.
• After extended use, the gasket may need
to be replaced. Please contact Sunbeam
Customer Service.
• Bag may have a leak. To test, seal the bag
with some air in it, submerge in water, and
apply pressure. Bubbles indicate a leak.
Reseal or use another bag.
• Open bag and dry/wipe at top end of bag.
Ensure no food particles are in/around top
of bag.
Air was removed from the bag, but has come
back into the bag:
• Leaks along the seal can be caused by
wrinkles, crumbs, grease or liquids. Reopen
bag, wipe the top inside of the bag and
smooth it out along the sealing strip before
resealing.
• The release of natural gases or
fermentation from foods, (such as fresh
fruits and vegetables) may have occurred.
Most vegetables require blanching prior
to vacuum packing. See page 14 for more
details. Open bag, if you think food has
begun to spoil, discard food. Lack of
refrigeration or fluctuating temperatures in
the Refrigerator can cause food to spoil.
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• Check the bag for a puncture or hole,
which may have released the vacuum.
Cushion sharp edges in the contents of the
bag with paper towels.
The Bag Melts:
• Should sealing strip overheat and melt
the bag, it may be necessary to lift the lid
and allow sealing strip to cool for a few
minutes.
• Built-in safety shut-off may shut the
appliance off if it becomes overheated.
Allow the unit to cool down for 20 minutes
and try again.
The FoodSaver Canister will not vacuum:
®
• Make sure the rubber gasket on the
canister lid is free from food materials,
crumbs, coffee grinds, etc.
• Make sure the rim of the canister does not
have any cracks or scratches. Any gaps can
prevent a vacuum from forming.
• Make sure you aren't filling the canister
too full prior to vacuum packaging. Always
leave at least 2.5cm between the contents
and the lid.
NOTE: For all accessories, make sure the
Accessory Hose is completely inserted into
appliance and lid of accessory. Twist grey tab
on Accessory Hose while inserting to ensure
a tight fit.
Built-in safety shut-off and overheating
Under heavy usage the appliance can stop,
to prevent overheating. The overheating
is caused by a protection feature in the
appliance that prevents the heating element
getting too hot. If the heating element gets
too hot, it will melt and seal the bag before
vacuuming therefore not reaching the desired
vacuum packaged result.
If this does occur, wait 20 minutes to allow
appliance to cool off.