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5
Troubleshooting
This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
http://support.asus.com/ for more product information and
contact details of ASUS Technical Support.
5.1 Basic Troubleshooting
If you are having problems with your router, try these basic steps
in this section before looking for further solutions.
Upgrade Firmware to the latest version.
1. Launch the Web GUI. Go to Advanced Settings >
Administration > Firmware Upgrade tab. Click Check to
verify if the latest firmware is available.
2. If the latest firmware is available, visit the ASUS global
website at http://www.asus.com/Networks/Wireless_Routers/
RTAC5300/#download to download the latest firmware.
3. From the Firmware Upgrade page, click Browse to locate the
firmware file.
4. Click Upload to upgrade the firmware.
Restoring the firmware via the Rescue mode.
If the firmware upgrade fails, do the Rescue mode process. Please
follow these steps:
1. Ensure that your computer has a static IP address such as
192.168.1.xx (xx can be any number between 2 and 254).
2. Turn off your DSL-AC87VG. Hold the Reset button then power
on your device for five seconds. When the power LED blinks,
release the Reset button.
3. On your web browser, enter http://192.168.1.1
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