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Asus DSL-AC87CG User Manual

Dual-band wi-fi adsl/vdsl.
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User Guide

DSL-AC87VG
Dual-band Wi-Fi ADSL/VDSL DSL-AC87VG

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Table of Contents

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   Summary of Contents for Asus DSL-AC87CG

  • Page 1: User Guide

    User Guide DSL-AC87VG Dual-band Wi-Fi ADSL/VDSL DSL-AC87VG...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Table Of Contents

    Table of contents Getting to know your wireless router Welcome! ..................6 Package contents .................6 Your wireless router ..............7 Positioning your router ............10 Setup Requirements ..............11 DSL-AC87VG Setup ..............12 Getting started Logging into the Web GUI ............. 13 Quick Internet Setup (QIS) with Auto-detection ...
  • Page 4 Table of contents Using Telephony ................ 36 3.7.1 Setting up your phones ............36 3.7.2 Using the answering machine ..........43 3.7.3 Creating your contact list ...........46 3.7.4 Making an internal call ............46 3.7.5 Making an outgoing call .............47 3.7.6 Managing your calls .............47 Configuring the Advanced Settings Wireless ..................
  • Page 5 4.7.2 Firmware Upgrade ..............77 4.7.3 Restore/Save/Upload Setting ...........78 4.7.4 DSL Setting ................79 4.7.5 Feedback ..................79 System Log .................. 80 Troubleshooting Basic Troubleshooting ............. 81 Frequently Asked Questions (FAQs) ........84 Appendices Notices ....................... 94 ASUS Contact information ..............108 Networks Global Hotline Information..........109...
  • Page 6: Getting To Know Your Wireless Router

    DSL cable (1x TAE-F plug / 1x RJ-45 8p2c plug) Warranty card Quick Start Guide NOTES: • If any of the items is damaged or missing, contact ASUS for technical inquiries and support, Refer to the ASUS Support Hotline list at the back of this user manual. • Keep the original packaging material in case you would need future warranty services such as repair or replacement.
  • Page 7: Your Wireless Router

    1.3 Your wireless router...
  • Page 8 Power LED Off: No power. On: Device is ready. Flashing slow: Rescue mode Flashing quick: WPS is processing. DECT LED Off: Cordless phone is not connected. On: Cordless phone is connected. 5 GHz LED Off: No 5GHz signal. On: Wireless system is ready. Flashing: Transmitting or receiving data via wireless connection.
  • Page 9 WPS button This button launches the WPS Wizard. Wi-Fi On/Off button Press this button to turn on /off the Wi-Fi connection. DSL (RJ-45) port Use an RJ-45 cable to connect your router to a splitter or a telephone outlet. USB 2.0 port Insert USB 2.0 devices such as USB hard disks or USB flash drives into these ports.
  • Page 10: Positioning Your Router

    • To ensure the best wireless signal, orient the four detachable antennas as shown in the drawing below. • Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates. 90 ° 45 ° 45 ° Dual Band 802.11ac Wi-Fi ADSL/VDSL VolP Modem Router...
  • Page 11: Setup Requirements

    1.5 Setup Requirements • Latest version of a web browser such as Internet Explorer, Firefox, Google Chrome • For connecting computers: • E thernet RJ-45 (LAN) port (10Base-T/100Base- TX/1000BaseTX) • For landline telephony: • Analog telephone line compliant with local regulations • Internet connection via: • DSL line (with or without splitter) • Cable modem • USB modem for mobile Internet access (UMTS/HSPA) • Mobile devices, such as tablets or smartphones, that are compliant with IEEE 802.11a/b/g/n/ac standards. NOTES: • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.11a/b/g/n/ac WLAN adapter to your computer to connect to the network.
  • Page 12: Dsl-ac87vg Setup

    3. Using RJ-11 cables, connect your phones to FON1/FON2 ports on your DSL-AC87VG. When available, you may also connect your phones to the TAE ports. NOTE: The TAE ports are available on the ASUS DSL-AC87VG in some areas/regions. 4. Using a network cable, connect your computer to your DSL-...
  • Page 13: Getting Started

    Getting started 2.1 Logging into the Web GUI Your ASUS DSL-AC87VG comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.
  • Page 14: Quick Internet Setup (qis) With Auto-detection

    2.2 Quick Internet Setup (QIS) with Auto- detection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings.
  • Page 15 for Automatic IP (DHCP) for PPPoE...
  • Page 16 NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. 3. Assign the wireless network name (SSID) and security key for your 2.4GHz and 5 GHz wireless connection.
  • Page 17: Connecting To Your Wireless Network

    2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks.
  • Page 18: Configuring The General Settings

    Configuring the General settings 3.1 Using the Network Map Network Map allows you to configure your network’s security settings, manage your network clients, and monitor your USB device. 3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings.
  • Page 19 2. On the Network Map screen and under System status, you can configure the wireless security settings such as SSID, security level, and encryption settings. NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands. 3. On the Wireless name (SSID) field, key in a unique name for your wireless network.
  • Page 20: Managing Your Network Clients

    3.1.2 Managing your network clients To manage your network clients: 1. From the navigation panel, go to General > Network Map tab. 2. On the Network Map screen, select the Clients icon to display your network client’s information. 3. Click View List below the Clients icon to display all the clients. 4.
  • Page 21: Monitoring Your Usb Device

    3.1.3 Monitoring your USB device The ASUS DSL-AC87VG provides two USB ports for connecting USB devices or USB printer to allow you to share files and printer with clients in your network. NOTES: • To use this feature, you need to plug a USB storage device, such as a USB hard disk or USB flash drive, to the USB 3.0/2.0 ports on the rear panel of your wireless router.
  • Page 22: Creating A Guest Network

    Safely removing the USB disk IMPORTANT: Incorrect removal of the USB disk may cause data corruption. To safely remove the USB disk: 1. From the navigation panel, go to General > Network Map. 2. In the upper right corner, click >...
  • Page 23: Setting Up Parental Control

    3.3 Setting up Parental Control Parental Control allows you to control the Internet access time. Users can set the time limit for a client’s network usage. To use the parental control function: 1. From the navigation panel, go to General > Parental Controls.
  • Page 24: Using The Traffic Manager

    3.4 Using the Traffic Manager 3.4.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Traffic Manager. 2.
  • Page 25: Using The Usb Application

    USB hard disk or USB flash drive, in the USB 2.0 port on the rear panel of your wireless router. Ensure that the USB storage device is formatted and partitioned properly. Refer to the ASUS website at http://event.asus.com/2009/networks/disksupport/ for the file system support table.
  • Page 26 3. Select the access rights that you want to assign to the clients accessing your shared data. 4. Tick I will use the service, assign a unique name for your domain name, then click Next. 5. Click Finish to complete the setting. 6.
  • Page 27: Using Media Services And Servers

    3.5.2 Using Media Services and Servers Media Services and Servers allows you to share the media files from the USB disk via a Media Server directory, Samba share service, or FTP share service. You can also configure other settings for the USB disk in the Servers Center. Using Media Server Your wireless router allows DLNA-supported devices to access multimedia files from the USB disk connected to your wireless...
  • Page 28 Using Network Place (Samba) Share service Network Place (Samba) Share allows you to set up the accounts and permissions for the Samba service. To use Samba share: 1. From the navigation panel, go to General > USB Application > Media Services and Servers > Network Place (Samba) Share tab.
  • Page 29 To delete an existing account: a) Select the account that you want to delete. b) Click . c) When prompted, click Delete to confirm the account deletion. To add a folder: a) Click . b) Enter the folder name, and click Add. The folder that you created will be added to the folder list.
  • Page 30 Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet. IMPORTANT! • Ensure that you safely remove the USB disk. Incorrect removal of the USB disk may cause data corruption. • To safely remove the USB disk, refer to the section Safely removing the USB disk under 3.1.3 Monitoring your USB device.
  • Page 31: G/4g

    3G/4G USB modems can be connected to DSL-AC87VG to allow Internet access. NOTE: For a list of verified USB modems, please visit: https://www.asus.com/event/networks_3G4G_support/ To set up 3G/4G internet access: 1. From the navigation panel, click General > USB Application > 3G/4G.
  • Page 32: Using Aicloud 2.0

    To use AiCloud 2.0: 1. From Google Play Store or Apple Store, download and install the ASUS AiCloud app to your smart device. 2. Connect your smart device to your network. Follow the instructions to complete the AiCloud setup process.
  • Page 33: Cloud Disk

    1. Insert a USB storage device into the wireless router. 2. Turn on Cloud Disk. 3. Go to https://router.asus.com and enter the router login account and password. For better user experience, we recommend that you use Google Chrome or Firefox.
  • Page 34: Smart Access

    4. You can now start accessing Cloud Disk files on devices connected to the network. NOTE: When accessing the devices that are connected to the network, you need to enter the device’s user name and password manually, which will not be saved by AiCloud for security reason. 3.6.2 Smart Access The Smart Access function allows you to easily access your home network via your router’s domain name.
  • Page 35: Smart Sync

    1. Launch AiCloud, click Smart Sync > Go. 2. Select ON to enable Smart Sync. 3. Click Add new account. 4. Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage. 5. Click Apply.
  • Page 36: Using Telephony

    3.7 Using Telephony The Telephony function allows you to connect compatible devices such as common analog phones, DECT phones, FAX machines, and IP phones to your DSL-AC87VG. 3.7.1 Setting up your phones Configuring an internal phone To configure an internal phone: 1.
  • Page 37 3. Tick IP Phone. 4. Fill in the necessary information. 5. When done, click Apply. The internal number is assigned by the phone. NOTES: • To check for the internal number of an internal phone, go to Telephony > Phone Device. • For details on using the internal phone, refer to the section Making internal calls.
  • Page 38 Registering your DECT phone To register your DECT phone: 1. From the navigation panel, click Telephony > Phone Device. 2. Click to add a new phone. 3. Tick DECT, then click Register. 4. Wait until the registration process is completed.
  • Page 39 5. Fill in the necessary information. 6. When done, click Apply. Configuring your DECT phone To configure your DECT phone: 1. From the navigation panel, click Telephony > DECT. 2. Configure your preferred DECT settings. NOTE: By default, the PIN code of the base station is 0000.
  • Page 40 Assigning an outgoing number Assign outgoing phone numbers to your phones to make outgoing calls from phones connected to your DSL-AC87VG. To assign an outgoing number: 1. From the navigation panel, click Telephony > Phone Number. 2. Click to add a new phone. 3.
  • Page 41 4. Click Advanced Setting to configure the advanced settings of your phone. 5. Configure the following advanced settings: • W AN Interface: Select the WAN interface that you want to use for your phone. • P refix: Assign the prefix number that you want to assign for outgoing calls.
  • Page 42 Modifying or deleting a phone number To modify or delete a phone number: 1. From the navigation panel, click Telephony > Phone Number. 2. Click to edit the settings of your selected device. Click to delete your selected device.
  • Page 43: Using The Answering Machine

    3.7.2 Using the answering machine Configuring the answering machine NOTES: • By default, calls that are not answered after 40 seconds are automatically forwarded to the answering machine. • Ensure that you have recorded your voice mail greeting for the answering machine. For more details, refer to Recording your voicemail greeting. IMPORTANT! • The answering machine only supports G.711 a-law (PCMA) codec. • If you are using a softphone, enable the telephone-event (RFC-2833) on your softphone. To configure the answering machine: 1.
  • Page 44 Recording your voicemail greeting To record your voice mail greeting: 1. On your phone, dial *992#, then speak your message after the beep. After you hang up, your recorded message appears on the Greeting Message list. 2. You can play, edit, or delete your recorded message from Telephony >...
  • Page 45 Emailing your voicemails To email your voicemails: 1. From the navigation panel, click Telephony > Answering machine > Message Forwarding. 2. On the Enable Message Forwarding to Email field, ensure that the slider is set to ON. 3. Fill in the necessary information. 4.
  • Page 46: Creating Your Contact List

    3.7.3 Creating your contact list To create your contact list: 1. From the navigation panel, click Telephony > Phone Book. 2. Click to add a new contact. You can add up to three (3) phone numbers to a contact. 3. Fill in the necessary information. 4.
  • Page 47: Making An Outgoing Call

    3.7.5 Making an outgoing call To make an outgoing call: 1. Ensure that you have assigned a phone number to your phone. NOTE: For more details, refer to Assigning a phone number. 2. Dial the number/pound sign (#), phone’s prefix number, number/pound sign (#), and the number you want to call.
  • Page 48 3. Define the call blocking rule, then click Apply. 4. Select the call blocking rule that you want to activate, then click Apply. NOTE: When you activate the Anonymous Calls profile, all incoming calls without caller IDs are blocked.
  • Page 49 Defining the call forwarding rules To define the call forwarding rules: 1. From the navigation panel, click Telephony > Call Control > Forwarding. 2. Click to set the call forwarding rule. 3. Configure the call forwarding rules, then click Apply.
  • Page 50: Configuring The Advanced Settings

    Configuring the Advanced Settings 4.1 Wireless 4.1.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General tab. 2. Select 2.4GHz or 5GHz as the frequency band for your wireless network.
  • Page 51 4. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID. When this function is enabled, you would need to enter the SSID manually on the wireless device to access the wireless network. 5. Select any of these wireless mode options to determine the types of wireless devices that can connect to your wireless router: • Auto: Select Auto to allow 802.11ac, 802.11n, 802.11g, and...
  • Page 52: Wps

    4.1.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1.
  • Page 53 3. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button, go to step 4. If you select Client PIN code, go to step 5. 4. To set up WPS using the router’s WPS button, follow these steps: a.
  • Page 54: Wireless Mac Filter

    4.1.3 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless >...
  • Page 55: Professional

    4.1.4 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the following: • Frequency: Select the frequency band that the professional settings will be applied to.
  • Page 56 • Set AP isolated: The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable.
  • Page 57: Lan

    4.2 LAN 4.2.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1.
  • Page 58: Dhcp Server

    4.2.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN >...
  • Page 59: Route

    NOTES: • We recommend that you use an IP address format of 192.168.1.xxx (where xxx can be any number between 2 and 254) when specifying an IP address range. • An IP Pool Starting Address should not be greater than the IP Pool Ending Address. 7. When done, click Apply. 4.2.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service.
  • Page 60: Iptv

    3. On the Static Route List, enter the network information of other access points or nodes. Click the Add or Delete button to add or remove a device on the list. 4. Click Apply. 4.2.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN.
  • Page 61: Wan

    4.3 WAN 4.3.1 Internet Connection The Internet Connection screen allows you to configure the settings of your USB 3G/4G modem. NOTES: • Obtain the information about your USB modem from your Internet service provider (ISP). • For more details about the 3G/4G function of your DSL-AC87VG, please refer to the section 3.5.3. 3G/4G.
  • Page 62: Dual Wan

    4.3.2 Dual WAN Your ASUS DSL-AC87VG provides dual WAN support. You can set the dual WAN feature to this mode: Failover Mode: Select this mode to use the secondary WAN • as the backup network access.
  • Page 63: Port Trigger

    4.3.3 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time.
  • Page 64 4. On the Trigger Port List table, key in the following information: • Description: Enter a short name or description for the service. • Trigger Port: Specify a trigger port to open the incoming port. • Protocol: Select the protocol, TCP, or UDP. •...
  • Page 65: Virtual Server/port Forwarding

    Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network. NOTE: When port forwarding is enabled, the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN.
  • Page 66 3. On the Famous Server List field, select the type of service you want to access. 4. On the Famous Game List field, select the popular game that you want to access. This item lists the port required for your selected popular online game to work properly.
  • Page 67 • You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server.
  • Page 68: Dmz

    4.3.5 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network.
  • Page 69: Ddns

    DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS. If you want to use ASUS DDNS, fill in the Host Name in the format of xxx.asuscomm.com (xxx is your host name).
  • Page 70: Nat Passthrough

    • Enable wildcard: Enable wildcard if your DDNS service requires one. NOTES: DDNS service will not work under these conditions: • When the wireless router is using a private WAN IP address (192.168. x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text. • The router may be on a network that uses multiple NAT tables. 4.3.7 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients.
  • Page 71: Ipv6

    4.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2.
  • Page 72: Vpn Server

    4.5 VPN Server VPN (Virtual Private Network) provides a secure communication to a remote computer or remote network using a public network such as the Internet. NOTE: Before setting up a VPN connection, you would need the IP address or domain name of the VPN server you are trying to access. To set up access to a VPN server: 1.
  • Page 73: Firewall

    4.6 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 4.6.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall >...
  • Page 74: Url Filter

    4.6.2 URL Filter You can specify keywords or web addresses to prevent access to specific URLs. NOTE: The URL Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites).
  • Page 75: Network Services Filter

    4.6.3 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet or FTP. To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall >...
  • Page 76: Administration

    4.7 Administration 4.7.1 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System tab. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wireless router by entering a new name and password.
  • Page 77: Firmware Upgrade

    GUI after some period of inactivity. 3. Click Apply. 4.7.2 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings >...
  • Page 78: Restore/save/upload Setting

    NOTES: • When the upgrade process is complete, wait for some time for the system to reboot. • If the upgrade process fails, follow the Rescue mode process. For more details, refer to Restoring the firmware via the Rescue mode under 5.1 Basic Troubleshooting. 4.7.3 Restore/Save/Upload Setting To restore/save/upload wireless router settings: 1. From the navigation panel, go to Advanced Settings > Administration >...
  • Page 79: Dsl Setting

    4.7.4 DSL Setting Modify your DSL settings from this page. IMPORTANT! Obtain your DSL settings from your Internet service provider (ISP) before doing any changes. 4.7.5 Feedback You can send your comments, suggestions, issues, or feedbacks to the ASUS Support Team.
  • Page 80: System Log

    4.8 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2. You can view your network activities in any of these tabs: • General Log • DHCP Leases • Wireless Log...
  • Page 81: Troubleshooting

    1. Launch the Web GUI. Go to Advanced Settings > Administration > Firmware Upgrade tab. Click Check to verify if the latest firmware is available. 2. If the latest firmware is available, visit the ASUS global website at http://www.asus.com/Networks/Wireless_Routers/ RTAC5300/#download to download the latest firmware.
  • Page 82 3. From the interface, click Choose File, and browse for your firmware file. NOTE: You can download the latest firmware file from the ASUS Support site at http://www.asus.com/support 4. Click Update Software. The process takes about two minutes to complete.
  • Page 83 Check if your network settings are correct. • Each client on the network should have a valid IP address. ASUS recommends that you use the wireless router’s DHCP server to assign IP addresses to computers on your network. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account.
  • Page 84: Frequently Asked Questions (faqs)

    Can I make an internal call? You can make internal calls. Calls can be made between phone devices connected to DSL-AC87CG such as regular phones, VoIP, or DECT phones via the internal numbers. The outgoing number does not appear.
  • Page 85 I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”. Ensure that the Caps Lock key is disabled when you enter the login information.
  • Page 86 The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5Ghz network, make sure that your wireless device supports 5Ghz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. • T ry to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router.
  • Page 87 • SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.
  • Page 88 Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet Status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting.
  • Page 89 The following are the factory default settings: User Name: admin Password: admin Enable DHCP: Yes (if WAN cable is plugged in) IP address: http://router.asus.com (or 192.168.1.1) Domain Name: (Blank) Subnet Mask: 255.255.255.0 DNS Server 1: (Blank) DNS Server 2: (Blank) SSID (2.4GHz):...
  • Page 90 Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. Disable the proxy server, if enabled. Windows ® 1. Click Start > Internet Explorer to launch the browser.
  • Page 91 MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Cllick Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server.
  • Page 92 3. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 4. Click OK when done. MAC OS 1. Click the Apple icon located on the top left of your screen.
  • Page 93 Disable the dial-up connection, if enabled. Windows ® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections tab. 3. Tick Never dial a connection. 4. Click OK when done. NOTE: Refer to your browser's help feature for details on disabling the dial-up connection.
  • Page 94: Appendices

    We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus. com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 95: Fcc Radiation Exposure Statement

    This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of...
  • Page 96: Safety Information

    Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. Safety Information This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 97 This equipment may be operated in AT, BE, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LU, MT, NL, PL, PT, SK, SL, ES, SE, GB, IS, LI, NO, CH, BG, RO, RT. Canada, Industry Canada (IC) Notices This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 98 WARNING! • This radio transmitter (3568A-RTGZ00) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
  • Page 99 警語 經型式認證合格之低功率射頻電機,非經許可,公司、商號或 使用者均不得擅自變更頻率、加大功率或變更原設計之特性及 功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通 信;經發現有干擾現象時,應立即停用,並改善至無干擾時方 得繼續使用。前項合法通信,指依電信法規定作業之無線電通 信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電 波輻射性電機設備之干擾。 GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license.
  • Page 100 authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price.
  • Page 101 that any patent must be licensed for everyone’s free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. Terms & conditions for copying, distribution, & modification 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
  • Page 102 these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
  • Page 103 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine- readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily...
  • Page 104 attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.
  • Page 105 is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims;...
  • Page 106 programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.
  • Page 107 For Turkey only Authorised distributors in Turkey: BOGAZICI BIL GISAYAR SAN. VE TIC. A.S. Tel. No.: +90 212 3311000 Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL CIZGI Elektronik San. Tic. Ltd. Sti. Tel. No.: +90 212 3567070 Address: CEMAL SURURI CD. HALIM MERIC IS MERKEZI No: 15/C D:5-6 34394 MECIDIYEKOY/ ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST.
  • Page 108: Asus Contact Information

    ASUS COMPUTER INTERNATIONAL (America) Address 800 Corporate Way, Fremont, CA 94539, USA Telephone +15107393777 +15106084555 Website usa.asus.com Online support support.asus.com ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, D-40880 Ratingen, Germany Support Fax +49-2102-959931 Website asus.com/de Online contact eu-rma.asus.com/sales Technical Support...
  • Page 109: Networks Global Hotline Information

    Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri Czech Republic 00420-596766888 08:00-17:00 Mon-Fri Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri United Kingdom +44-1442265548 09:00-17:00 Mon-Fri Ireland 0035-31890719918 09:00-17:00 Mon-Fri Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri Ukraine 0038-0445457727 09:00-18:00 Mon-Fri...
  • Page 110 Networks Global Hotline Information Region Country Hotline Numbers Service Hours Australia 1300-278788 09:00-18:00 Mon-Fri New Zealand 0800-278788 09:00-18:00 Mon-Fri Japan 09:00-18:00 Mon-Fri 0800-1232787 09:00-17:00 Sat-Sun 09:00-18:00 Mon-Fri 0081-570783886 ( Non-Toll Free ) 09:00-17:00 Sat-Sun Korea 0082-215666868 09:30-17:00 Mon-Fri Thailand 0066-24011717 09:00-18:00 Mon-Fri 1800-8525201 Singapore...
  • Page 111 00371-67408838 09:00-18:00 Mon-Fri Lithuania-Kaunas 00370-37329000 09:00-18:00 Mon-Fri Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri NOTE: For more information, visit the ASUS support site at: http://support.asus.com ASUSTeK Computer Inc. Manufacturer: Tel: +886-2-2894-3447 Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN ASUS Computer GmbH...

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