TSC TE200 series User Manual
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TSC TE200 series User Manual

Thermal transfer/direct thermal bar code printer
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TE200/TE300 Series
THERMAL TRANSFER/DIRECT THERMAL BAR
CODE PRINTER
USER'S
MANUAL
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Summary of Contents for TSC TE200 series

  • Page 1 TE200/TE300 Series THERMAL TRANSFER/DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed...
  • Page 3 Agency Compliance and Approvals EN 55032, Class A EN 55024 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a...
  • Page 4 TP TC 004/2011 TP TC 020/2011 IS 13252(Part 1)/ IEC 60950-1 R-41055980 KN 32 KN 35 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3.

  • Page 5: Table Of Contents

    Contents 1. Introduction ......................1 1.1 Product Introduction ..................1 1.2 Product Features ................... 2 1.2.1 Printer Standard Features ..............2 1.2.2 Printer Optional Features ..............3 1.3 General Specifications .................. 4 1.4 Print Specifications ..................4 1.5 Ribbon Specifications ..................4 1.6 Media Specifications ..................5 2.
  • Page 6 5.3 Calibrating Media Sensor by Diagnostic Tool ..........29 5.3.1 Auto Calibration ................29 6. Troubleshooting ....................30 6.1 Common Problems ..................30 7. Maintenance ....................... 31 Revise History ......................32...

  • Page 7: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. The TE200/TE300 series printer features the single motor that is capable of handling a large capacity of 300 meters ribbon and large rolls of media inside its sleek design. If the 5” interior label capacity is not enough, simply add an external media roll mount and the TE200/TE300 series can easily handle 8”...

  • Page 8: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. TE200 TE300 (203 dpi (300 dpi Product standard feature model) model) ○ ○ Thermal transfer printing ○ ○ Direct thermal printing ○ ○ Plastic ○ ○ Gap sensor ○...

  • Page 9: Printer Optional Features

    Text, bar code, graphics/image printing (Please refer to the ○ ○ TSPL/TSPL2 programming manual for supporting code page) Supported bar code Supported image 1D bar code 2D bar code Code128UCC, GS1 DataBar, BITMAP, Code128 subsets BMP, A、B、C, EAN128, DataMatrix, (Max. 256 colors graphics) Interleaved 2 of 5, Maxicode,...

  • Page 10: General Specifications

    1.3 General Specifications General Specifications 204 mm (W) x 164 mm (H) x 280 mm (L) Physical dimensions Weight 2.4 kg Electrical External universal switching power supply Input: AC 100-240V, 2A, 50-60 Hz Output: DC 24V, 2.5A, 60W, LPS Environmental condition Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing 1.4 Print Specifications Print Specifications...

  • Page 11: Media Specifications

    1.6 Media Specifications TE200 TE300 Media Specifications (203 dpi model) (300 dpi model) Label roll capacity 5” OD, 75m Continuous, die-cut, black mark, fan-fold, notch Media type Media wound type Outside wound Media width 20mm ~ Max. 112 mm Media thickness 0.06 mm (2.36 mil) ~ 0.19 mm (7.48 mil) Media core diameter 1”...

  • Page 12: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 13: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED indicator Feed/Pause button Top cover open tab Paper exit chute...

  • Page 14: Interior View

    2.2.2 Interior View OPEN Printer top cover Media supply spindle Ribbon supply spindle Platen roller Ribbon supply hub Black mark sensor/Gap sensor (receiver) Ribbon rewind hub Gap sensor (transmitter) Ribbon rewind spindle Media guide Print head release button Media guide hub Fixing tab Print head WARNING...

  • Page 15: Rear View

    2.2.3 Rear View Power switch Power jack socket USB interface (USB 2.0/Full speed mode) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 16: Setup

    3. Setup 3.1 Setting up the Printer Place the printer on a flat, secure surface, then follow the steps below: Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug the other side into a properly grounded power outlet.

  • Page 17: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer. 2. Insert the paper core to the ribbon rewind spindle. Note: Please follow the direction when installing the ribbon rewind spindle.
  • Page 18 4. Push the print head release button to open the print head mechanism. OPEN 5. Insert the ribbon to the ribbon spindle. Note: The ribbon spindle can be substituted by insert the ribbon with notches on both sides to the ribbon mechanism directly.
  • Page 19 7. Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. 8. Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head.

  • Page 20: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Roll Labels Open the printer top cover by pressing the top cover open tabs located on each side of the printer. Insert the paper roll into the media supply spindle and use two fixing tabs to fix the paper roll onto the center of the spindle.
  • Page 21 Place the paper roll onto the paper roll mount. Media spindle with two 1.5” adapters Push the print head release button to open the print head mechanism. Gap sensor (transmitter) Black mark sensor/ Gap sensor Platen roller (emitter) Note: The black mark sensor position is moveable and the gap sensor is fixed. Please make sure the gap or black mark is at the location where media gap/black mark will pass through for sensing.
  • Page 22 Close the print head mechanism with both hands and make sure the latches are engaged securely. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”  Select the “Printer Configuration” tab  Click the “Calibrate Sensor”...

  • Page 23: External Label Roll Mount Installation (Option)

    3.3.2 External Label Roll Mount Installation (Option) 1. Attach the extended plate on the bottom of the printer. 2. Insert a 3” (or 1”) label spindle into a paper roll. Then, install it on the external paper roll mount. 1” label spindle 3”...

  • Page 24: Led And Button Functions

    4. Refer to chapter 3.3.1 to install the label. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. Note: Please calibrate the gap/black mark sensor when changing media. 4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 25: Led Indicator

    4.1 LED Indicator LED Color Description Green/Solid This illuminates that the power is on and the device is ready to use. Green/Flash This illuminates that the system is downloading data from PC to memory or the printer is paused. Amber This illuminates that the system is clearing data from printer.

  • Page 26: Gap/Black Mark Sensor Calibration

    Power on utilities The LED color will be changed as following pattern: Amber Amber Green Green/Amber Red/Amber Solid green LED color (5 blinks) (5 blinks) (5 blinks) (5 blinks) (5 blinks) Functions 1. Gap / black mark sensor calibration Release 2.

  • Page 27: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 28 Self-test printout Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness...
  • Page 29 Numbers of download files Total & available memory space Print head check pattern...

  • Page 30: Printer Initialization

     Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 31: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 127 mm/sec (5 ips) (203DPI) 76 mm/sec (3 ips) (300DPI) Density 4" (101.5 mm) Label Width 4" (101.5 mm) Label Height Sensor Type Gap sensor 0.12"...

  • Page 32: Skip Auto.bas

    Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4.3.6 Skip AUTO.BAS TSPL2 programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power.

  • Page 33: Diagnostic Tool

    5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.

  • Page 34: Printer Function

    5.2 Printer Function 1. Select the PC interface connected with bar code printer. The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 2. Click the “Printer Function” button to setup. 3.

  • Page 35: Calibrating Media Sensor By Diagnostic Tool

    5.3 Calibrating Media Sensor by Diagnostic Tool 5.3.1 Auto Calibration 1. Make sure the media is already installed and print head mechanism is closed. (Please refer to section 3.3.) Gap sensor Black mark sensor 2. Turn on the printer power switch. 3.

  • Page 36: Troubleshooting

    6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 37: Maintenance

    line. Memory full * The space of FLASH/DRAM * Delete unused files in the FLASH/DRAM. is full. ( FLASH / DRAM ) * Ribbon and media is loaded * Reload the supply. incorrectly * Clean the print head. * Dust or adhesive * Clean the platen roller.

  • Page 38: Revise History

    This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2. The cleaning process is described as following, Printer Part Method Interval...
  • Page 39 Date Content Editor...
  • Page 40 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

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Te300 series

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