TSC Printronix TE200 Series User Manual
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TSC Printronix TE200 Series User Manual

Thermal transfer direct thermal desktop barcode printers
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TE200 Series
Thermal Transfer
Direct Thermal
Desktop Barcode Printers
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User Manual
TE200 / TE300
TE210 / TE310

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Summary of Contents for TSC Printronix TE200 Series

  • Page 1 ;’RFTGTT5RT12 TE200 Series   Thermal Transfer Direct Thermal Desktop Barcode Printers Series Lists: User Manual TE200 / TE300 TE210 / TE310...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification ....................................2 1.1.1 Printer Optional Features ..................................4 1.1.2 Label Print Module Features (Optional) ..............................5 1.2 General Specification ....................................6 1.3 Print Specification ......................................7 1.4 Ribbon Specification ....................................7 1.5 Media Specification ......................................8 2. Operation Overview ......................................9 2.1 Unpacking and Inspection ....................................9 2.2 Printer Overview ......................................
  • Page 4 5. TSC Console ........................................26 5.1 Start TSC Console ..................................... 26 5.2 Setup Ethernet Interface .................................... 28 5.3 Set WiFi and Add to TSC Console Interface .............................. 30 5.4 Initialize the Printer WiFi Setting ................................33 5.5 TPH Care ........................................34 5.6 Printer Function ......................................

  • Page 5: Introduction

    This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC website at: https://www.tscprinters.com.

  • Page 6: Product Specification

    1.1 Product Specification TE200 TE210 TE310 TE300 (300 (203 dpi (203 dpi Product standard feature (300 dpi dpi model) model) model) model) ○ ○ ○ ○ Thermal transfer printing ○ ○ ○ ○ Direct thermal printing ○ ○ ○ ○ Plastic ○...
  • Page 7 ○ ○ 128 MB Flash memory SD card reader (Reserve a PIN connector for updating firmware by card when doing maintenance.) ○ ○ ○ ○ BUZZER ○ ○ ○ ○ One button for feed and pause ○ ○ ○ ○ One LED indicator for 3 colors ®...

  • Page 8: Printer Optional Features

    1.1.1 Printer Optional Features The printer offers the following optional features. Dealer Factory User options Product option feature options options ○ Extended plate for external roll mount assembly with 3” core label spindle (8.4 OD) ○ Internal Bluetooth v4.0 For TE210/TE310 Series only: ○...

  • Page 9: Label Print Module Features (Optional)

    1.1.2 Label Print Module Features (Optional) Resolution 8 dots/mm (203 DPI) 12 dots/mm (300 DPI) 152.4 mm (6”)/second 127 mm (5”)/second Max. print speed 108 mm (4.25”) 105.7 mm (4.16”) Max. print width Print Module 196.0 mm (W) x 161.0 mm (L) x 145.0 mm (H) Physical dimension (7.72”...

  • Page 10: General Specification

     Peel-off module  Guillotine cutter (full cut and partial cut) Optional  External roll mount, media OD. 214 mm (8.4”) with 76.2 mm (3”) core 1.2 General Specification TE200/TE300 TE210/TE310 Physical dimensions 204 mm (W) x 164 mm (H) x 280 mm (L) Weight 2.4kg 2.5kg...

  • Page 11: Print Specification

    1.3 Print Specification TE200 TE300 TE210 TE310 Print Specifications (203 dpi model) (300 dpi model) (203 dpi model) (300 dpi model) 203 dots/inch 300 dots/inch 203 dots/inch 300 dots/inch Print head resolution (8 dots/mm) (12 dots/mm) (8 dots/mm) (12 dots/mm) Thermal transfer and direct thermal Printing method Dot size...

  • Page 12: Media Specification

    1.5 Media Specification TE200 TE300 TE210 TE310 (203 dpi model) (300 dpi model) (203 dpi model) (300 dpi model) Label roll capacity Max. 5” OD Continuous, die-cut, black mark, fan-fold, notch Media type Outside wound Media wound type Media width 20mm ~ Max.

  • Page 13: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. ...

  • Page 14: Printer Overview

    2.2 Printer Overview 2.2.1 Front View Paper exit chute LED indicator Feed/Pause button Top cover open tab...

  • Page 15: Interior View

    2.2.2 Interior View Printer top cover Ribbon supply spindle Ribbon supply hub Ribbon rewind hub Ribbon rewind spindle Fixing tabs Media supply spindle Print head release button Print head Media guide adjustment knob Media guide Platen roller Gap sensor Black mark sensor...

  • Page 16: Rear View

    2.3.2 Rear View Power switch Power jack socket USB interface (USB 2.0/Hi-Speed mode) USB host (TE210/TE310 Series only) RS-232 interface (TE210/TE310 Series only) Ethernet interface (TE210/TE310 Series only)

  • Page 17: Setup

    3. Setup 3.1 Setting up the Printer Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug the other side into a properly grounded power outlet. Connect the printer to the computer with the provided USB cable. Push the power switch on “-”...

  • Page 18: Loading The Ribbon

    3.2 Loading the Ribbon Open the printer top cover by pressing the top cover open tabs and pulling up. Open the ribbon access cover and the media cover. Insert the paper core to the ribbon rewind spindle. Note: Please follow the direction when installing the ribbon rewind spindle.
  • Page 19 Push the print head release button to open the print head mechanism. Insert the ribbon to the ribbon spindle. Note: The ribbon spindle can be substituted by insert the ribbon with notches on both sides to the ribbon mechanism directly. Insert the right side of ribbon supply spindle (marked “R”) to the ribbon supply hub first.
  • Page 20 Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head.

  • Page 21: Loading The Media

    3.3 Loading the Media Open the printer top cover by pressing the top cover open tabs located on each side of the printer. Insert the paper roll into the media supply spindle and use two fixing tabs to fix the paper roll onto the center of the spindle.
  • Page 22 Push the print head release button to open the print head mechanism. Gap Sensor Black Mark Sensor Note: The black mark sensor position is moveable and the gap sensor is fixed. Please make sure the gap or black mark is at the location where media gap/black mark will pass through for sensing.
  • Page 23 Loading path for Media Note: Please calibrate the gap/ black mark sensor when changing media.

  • Page 24: External Label Roll Mount Installation (Option)

    3.4 External Label Roll Mount Installation (Option) Attach an external paper roll mount on the bottom of the printer. Insert a 3” (or 1”) label spindle into a paper roll. Then, install it on the external paper roll mount. 1” label spindle Feed the media through the rear external label entrance chute.

  • Page 25: Loading Label In Peel-Off Mode (Option)

    3.5 Loading Label in Peel-Off Mode (Option) Push the print head release button to open the print Open the printer top head mechanism and feed cover and refer to the media through the chapter 3.3 to install the media sensor. Move the label.

  • Page 26: Loading Label In Cutter Mode (Option)

    3.6 Loading Label in Cutter Mode (Option) Refer to chapter 3.3 to Push the print head release install the label and use button to open the print software to set the head mechanism and feed media sensor type and calibrate the selected the media through the sensor.

  • Page 27: Installing The Print Engine (Option)

    3.7 Installing the Print Engine (Option) Refer to chapter 3.3 to install the label. Use “TSC Console” to set the media sensor type and calibrate the selected sensor. Then open the printer top cover by pressing the top cover open tabs located on each side of the printer.

  • Page 28: Led And Button Functions

    4. LED and Button Functions 4.1 LED Indicator Color Meaning Solid: Power is on and ready to be used. (Green) Flash :System is downloading data or printer is paused. System is clearing data. (Amber) Solid - Printer head open, cutter error. (Red) Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.

  • Page 29: Power-On Utilities

    4.3 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the FEED buttons > Open the power > Release the Feed button depending on the color of the LED. Sequences of the settings: LED Colors Green...

  • Page 30: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 31 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings.  For more information, please refer to TSC Console User Manual.

  • Page 32: Setup Ethernet Interface

    5.2 Setup Ethernet Interface  Use USB or COM to establish the interface on TSC Console.  Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 33  Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface.  The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.

  • Page 34: Set Wifi And Add To Tsc Console Interface

    5.3 Set WiFi and Add to TSC Console Interface  Use USB or COM Port to set up the interface. (refer to chp.5.1)  Double click to enter the printer configuration page.  Click Get to receive printer’s information. ...
  • Page 35 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 36  After clicking Set button, it'll pop-up the window tip as below shown.  IP address will be shown in the “IP address” field. Note: IP address should be shown within about 5~15 seconds after printer turn on. If not, please refer to steps below to initialize the printer Wi-Fi module settings then to setup it again.

  • Page 37: Initialize The Printer Wifi Setting

    5.4 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.

  • Page 38: Tph Care

    5.5 TPH Care TPH Care provides users to check the condition of the print head and be able to set the dot failure threshold for indicating errors when the threshold is triggered. This option is used to set the This option is used to enable treshhold for unhealthy TPH dot (ON)/ disable (OFF) the TPH number.

  • Page 39: Printer Function

    5.6 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...

  • Page 40: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...

  • Page 41: Troubleshooting

    * Please close the print carriage. * The printer carriage is open. Console shows “Head Open”. - The LED shows “Red (solid)”. - The printer status from TSC * Supply a new ribbon roll. * Running out of ribbon. Console shows “Ribbon End Err.”...
  • Page 42 command line. Memory full * The space of FLASH/DRAM is full. * Delete unused files in the FLASH/DRAM. ( FLASH / DRAM ) * Reload the supply. * Clean the print head. * Ribbon and media is loaded incorrectly * Clean the platen roller. * Dust or adhesive accumulation on the print * Adjust the print density and print speed.
  • Page 43 * Ribbon installation is incorrect. * Media installation is incorrect. * Please set the suitable density to have good print quality. Wrinkle problem * Print density is incorrect. * Make sure the label guide touch the edge of the media guide. * Media feeding is incorrect.

  • Page 44: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 45 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 46: Angency Compliance And Approvals

    8. Angency Compliance and Approvals TE200/TE300 Series: EN 55032, Class A EN 55024 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. TE210/TE310 Series: EN 55032, Class B EN 55024...
  • Page 47 This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 48 This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. TE200/TE300 Series: AS/NZS CISPR 32, Class A TE210/TE310 Series: AS/NZS CISPR 32, Class B UL 60950-1 CSA C22.2 No.
  • Page 49 Energy Star for Imaging Equipment Version 2.0 TP TC 004 TP TC 020 IS 13252(Part 1)/ IEC 60950-1 KN 32 KN 35 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1.
  • Page 50 CAUTION: (For equipment with RTC (CR2032) battery or rechargeable battery pack) Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2.
  • Page 51 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com...
  • Page 52 Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when installed in specific host products operated in portable exposure conditions.
  • Page 53 低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。(即低功率電波輻射性電機管理辦法第十四條) BSMI Class A 警語: 這是甲類的資訊產品，在居住的環境使用中時，可能會造成射頻 干擾，在這種情況下，使用者會被要求採取某些適當的對策。 Model Name Resolution Print Speed TE200 series 203 dpi Up to 6 IPS TE300 series 300 dpi Up to 5 IPS...
  • Page 54 設備名稱 Equipment name：熱轉式/熱感式條碼印表機， 型號（型式） Type designation (Type)： TE200 系列 Restricted substances and its chemical symbols 限用物質及其化學符號 六價鉻 多溴聯苯 多溴二苯醚 單元Ｕnit 鉛 Lead 汞 Mercury 鎘 Cadmium Hexavalent Polybrominated Polybrominated (Pb) (Hg) (Cd) chromium biphenyls diphenyl ethers (PBB) (PBDE) 內外塑膠件 ○ ○...
  • Page 55 集成電路-IC ○ ○ ○ ○ ○ ○ 電源供應器 ○ ○ ○ ○ ○ ○ 印字頭 ○ ○ ○ ○ ○ ○ 馬達 ○ ○ ○ ○ ○ 插座 ○ ○ ○ ○ ○ ○ 線材 ○ ○ ○ ○ ○ ○...
  • Page 56 For US Model Made for iPhone® XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Pro® 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad®...

  • Page 57: Revise History

    9. Revise History Date Content Editor...

This manual is also suitable for:

Te200Te300Te210Te310

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