TSC TTP-2410M User Manual
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TSC TTP-2410M User Manual

Thermal transfer / direct thermal bar code printer
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See also: Service Manual , User Manual
TTP-2410M/346M
TTP-246M Plus/344M Plus
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TTP-2410M

  • Page 1 TTP-2410M/346M TTP-246M Plus/344M Plus THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents 1. Introduction ..........1 1.1 Product Introduction ................1 1.2 Compliances ....................1 2. Operations Overview ........3 2.1 Unpacking and Inspection ..............3 2.2 Printer Overview ..................4 2.2.1 Front View ..................4 2.2.2 Interior view..................5 2.2.3 Rear View..................6 2.3 Operator Controls ..................7 2.3.1 Front Panel Display ...............7 2.3.2 LED Indicators ................7 2.3.3 Front Panel Keys ................8...
  • Page 3 3.3 Diagnostics ....................42 3.3.1 Print Config..................42 3.3.2 Dump Mode ..................43 3.3.3 Rotate Cutter ................44 3.4 Language....................44 3.5 Service ....................45 3.5.1 Initialization ..................45 3.5.2 Mileage Info..................46 4. Troubleshooting ........47 5. Maintenance ........... 49 Revise History ........... 50...

  • Page 4: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.
  • Page 5 UL, CUL UL 60950 3 TÜV-GS: EN60950: 2000 Wichtige Sicherheits-Hinweise 1.Bitte lesen Sie Diese Hinweis sorgfältig durch 2.Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3.Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie Keine Flűssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.

  • Page 6: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 7: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LED indicators 2. LCD display 3. Front panel buttons 4. Paper exit chute 5. Lower front cover 6. Printer right side cover...

  • Page 8: Interior View

    2.2.2 Interior view 1. Ribbon rewind spindle 2. Ribbon release button 3. Ribbon guide plate 4. Print head 5. Platen roller 6. Print head release lever 7. Media guide bar 8. Label roll guard 9. Label supply spindle 10. Ribbon supply spindle 11.

  • Page 9: Rear View

    Note: 3. USB interface 1. SD card slot, Ethernet interface and PS/2 interface are standard 4. RS-232C interface interfaces for TTP-2410M/TTP-346M models, but optional for 5. Power jack socket TTP-246M Plus/TTP-344M Plus models. 6. GPIO interface 2. GPIO interface card includes SD card slot, Ethernet and PS/2 *7.

  • Page 10: Operator Controls

    2.3 Operator Controls 2.3.1 Front Panel Display LED indicators LCD display Front panel buttons 2.3.2 LED Indicators Status Indication The printer power is turned off The printer power is turned on Printer is ready Pause Blinking Downloading data into printer. Printer is ready "CARRIAGE OPEN"...

  • Page 11: Front Panel Keys

    2.3.3 Front Panel Keys Keys Function 1. Enter the menu 2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list Enter/Select cursor located option 2.4 Setting Up the Printer 1.

  • Page 12: Installation Of Ribbon

    2.5 Installation of Ribbon 2.5.1 Loading Ribbon 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Install the ribbon onto the ribbon supply spindle. 4. Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen.
  • Page 13 Ribbon Ribbon sensor 5. Wrap the ribbon onto the ribbon rewind spindle. Keeping the ribbon flat and without wrinkles. 6. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched. 7. Close the print head mechanism making sure the latches are engaged properly.
  • Page 14 Loading path for ribbon...

  • Page 15: Remove Used Ribbon

    2.5.2 Remove Used Ribbon 1. Break the ribbon between ribbon guide plate and the ribbon rewind spindle. 2. Push the ribbon release button to release the ribbon on the ribbon rewind spindle. 3. Then, slide off the ribbon from ribbon rewind spindle.

  • Page 16: Installation Of Media

    2.6 Installation of Media 2.6.1 Loading Roll Labels 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
  • Page 17 5. Pull label roll leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller. Media sensor Media guide bar Internal rewind (Option) Media sensor Damper Label guide 6. Adjust the label guide to fit the width of the label.
  • Page 18 7. Close the print head mechanism making sure the latches are engaged properly. 8. Using the front display panel, set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2) Note: Please calibrate the gap/black mark sensor when changing media. Loading path for roll labels...

  • Page 19: Loading Fan-Fold Labels

    2.6.2 Loading Fan-fold Labels Fan-fold media feeds through either the bottom or rear external label entrance chute. 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Insert the fan-fold media through the bottom or rear external label entrance chute. 4.

  • Page 21: Loading Media For Peel-Off Mode (Option)

    2.6.3 Loading Media for Peel-off Mode (Option) 1. Lift open printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
  • Page 22 12. Lift up the peel-off roller release lever and close the print head mechanism. 13. Move the peel-off sensor toward the paper exit chute. Peel-off sensor 14. Peeling will automatically start. Press the FEED button to test. Liner Label Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 23: Remove Liner (Option)

    2.6.4 Remove Liner (Option) 1. Break the liner between peel-off roller and the internal rewinder spindle. 2. Push the liner release button to release the liner on the internal rewinder spindle. 3. Then, slide off the liner from internal rewinder spindle.

  • Page 24: Adjustment Knob

    2.7 Adjustment Knob 2.7.1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require different pressure to print correctly.
  • Page 25 different thickness of media. Turning the knobs adjusts the print head’s burn line forward or backward as it relates to the platen roller. Caution: Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer. Proceed with caution. The print head burn line default is set for general purpose printing media (plain paper and paper thickness less than 0.20mm).

  • Page 26: Menu Function

    French ↓ Russian ↓ Polish ↓ Spanish ↓ Exit Notice: * The Ethernet function is available for TTP-2410M series only and option for TTP-246M Plus series. * Ethernet function is available on the LCD display when Ethernet card is installed.

  • Page 27: Setup Menu Overview

    Reference Y ↓ Code page ↓ Country ↓ Exit Notice: * The Ethernet function is available for TTP-2410M series only and option for TTP-246M Plus series. * Ethernet function is available on the LCD display when Ethernet card is installed.

  • Page 28: Printer Setup

    3.1.1 Printer Setup Printer Setup Reference X Reference Y Code Page Country Exit Speed Density Direction Print Mode Offset Shift ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ None +000~-000 000~999 000~999 +000~-000 Batch Mode Peeler Mode Cutter Mode Cutter Batch Exit 1252...
  • Page 29 3.1.1.1 Speed: Print Setup 1/11 Speed > Speed Density Direction Use this option to setup print speed. The available print speed is between 4~10 ips and each increament/decreament is 1 ips. The default print speed is 6 ips. Press key to raise the print speed, and press key to decrease print speed.
  • Page 30 key to enable the setting. Press key to cancel the setting and return to the previous menu. The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference. DIRECTION 0 DIRECTION 1 Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 31 Cutter Mode Enable the label cutter mode. Cutter Batch Cut the label once at the end of the printing job. Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 32 Print Setup 8/11 Shift Reference Y Reference X > Reference Y This option is used to set the origin of printer coordinate system horizontally and vertically. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “0”...
  • Page 33 Spanish Swedish Swiss Windows Code Page (SBCS) Windows Code Page (DBCS) International code page code page International number number Character Set Character Set 1252 Latin 1 Traditional Chinese Big5 1250 Central Europe Simplified Chinese GBK 1253 Greek Japanese Shift-JIS 1254 Turkish Korean 1251...
  • Page 34 is the printer current setting. Press key to cancel the setting and return to the previous menu. Code Country Code Country Code Country Code Country Spanish United Brazil (Spain) Kingdom English 002 Canadian-French 036 Hungarian Danish (International) Spanish Yugoslavian Swedish Portuguese (Latin America) Dutch...

  • Page 35: Sensor

    3.1.2 Sensor This option is used to set the media sensor type and calibrate the selected sensor. We recommend to calibrate the sensor before printing when changing the media. Sensor > Gap Sensor Bline Sensor Continuous When you enter this option, the sensor type in the right side of ">" icon is the printer current setting.
  • Page 36 printer will feed 2 to 3 labels to calibrate the sensor sensitivity. When calibration is completed, the LCD screen will return to the previous menu. Auto Gap 3.1.2.1.2 Manual Gap Sensor Calibration In case “Auto Gap” sensor calibration cannot apply to the media, please use “Manual Gap”...
  • Page 37 button to enter the black mark sensor calibration mode. 3.1.2.2.1 Auto Black Mark Sensor Calibration When enter the [Auto Bline] option, you will see following message and printer will feed 2 to 3 labels to calibrate the black mark sensor sensitivity. When calibration process is completed, the LCD screen will return to the previous menu.
  • Page 38 When enter the [Continuous] option, you will see following messages. Sensor Cont. Mode Gap Sensor > Auto Cont. Bline Sensor Manual Cont. > Continuous Exit Press the buttons to select the sensor calibration mode, and press the button to detect sensor strength 3.1.2.2.1 Auto Cont.: When enter the [Auto Cont.] option, you will see following message and printer will not feed labels to calibrate the sensor sensitivity.

  • Page 39: Serial Comm

    key to set the value to printer or press key to cancel the setting and return to the previous menu. 3.1.3 Serial Comm. Serial Comm. Baud Rate Parity Data Bits Stop Bit(s) Exit ↓ ↓ ↓ ↓ 1200 bps None ↓...
  • Page 40 3.1.3.2 Parity Serial Comm. 2/5 Parity Baud Rate > None > Parity Data Bits Even This option is used to set the RS-232 parity. The default setting is “None”. Press buttons to select the different parity and press button to set the value into printer. When you enter this list, the parity in the right side of ">"...

  • Page 41: Ethernet

    Static IP ↓ ↓ Exit Exit Note: This function is available for TTP-2410M series only and option for TTP-246M Plus series. 3.1.4.1 Status: (IP Address / MAC) Use this menu to check the Ethernet setting status. 3.1.4.1.1 IP Address Ethernet...
  • Page 42 3.1.4.1.2 MAC Ethernet MAC Address Status > Status IP Address 00-1B-82 Configure > FF-20-E4 Exit Exit The MAC address information will be shown on the LCD display. Please press button to return to the previous menu. 3.1.4.2 Configure: (DHCP / Static IP) Use this menu to set the printer's DHCP and Static IP.
  • Page 43 3.1.4.2.2 Static IP Use this menu to set the printer's IP address, subnet mask and gateway. Ethernet Configure Status DHCP > Configure > Static IP Exit Exit Press buttons to select the different options and press button to enter the option. Press key to cancel the setting and return to the previous menu.

  • Page 44: File Manager

    3.2 File Manager This feature is used to check the printer available memory and file list. File Manager File List Avail. Del. All File Exit ↓ ↓ DRAM DRAM ↓ ↓ FLASH FLASH ↓ ↓ CARD CARD ↓ ↓ Exit Exit 3.2.1 File List Use this menu to show the files that are saved in printer DRAM/flash memory.

  • Page 45: Diagnostics

    3.3 Diagnostics Diagnostics Print Config. Dump Mode Rotate Exit 3.3.1 Print Config. This feature is used to print current printer configuration to the label. On the sconfiguration printout, there is a print head test pattern, which is useful for checking if there is any dot damage on the print head heater element.

  • Page 46: Dump Mode

    3.3.2 Dump Mode Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 47: Rotate Cutter

    3.3.3 Rotate Cutter In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove the jammed paper easily from the cutter. Diagnostics Fwd. DOWN: Rev. Print Config. Dump Mode >...

  • Page 48: Service

    3.5 Service Service Initialization Mileage Info. Exit This feature is used to restore printer settings to defaults and display printer mileage information. 3.5.1 Initialization Service Initializing ... > Initialization Mileage Info. Exit The printer settings are restored to defaults as below once printer is initialized. Note : When printer initialization is done, please calibrate the gap or black mark sensor before printing.

  • Page 49: Mileage Info

    2 (Will be reset. Need to re-calibrate the gap) Bline sensor sensitivity English Language 3.5.2 Mileage Info. Use this option to check the printed mileage (displayed in meter). Service Mileage:(m) 4016 Initialization Labels: (pcs.) > Mileage Info. 51698 Exit...

  • Page 50: Troubleshooting

    4. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 51 Calibrate the gap/black mark Gap/black mark sensor sensitivity sensor is not set properly (sensor sensitivity is not enough) Set label size exactly as Make sure label size is set installed paper in the labeling properly. software or program. Paper Jam Remove the stuck label.

  • Page 52: Maintenance

    5. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab Lint-free cloth Vacuum / Blower brush 100% ethanol 2. The cleaning process is described as following Printer Part Method Interval...

  • Page 53: Revise History

    Revise History Date Content Editor Camille Update Ethernet section. (Section 3.1.4) 2007/10/24 Add SD card specification. (Section 2.2.3) Camille 2007/10/31 Modify section 2.2.3 (SD card) Camille 2007/11/7 Modify chapter 2.2 (Pinter overview) Camille 2007/11/15 Add sections 2.6.3 & 2.6.4 (Loading media for Camille 2007/11/21 peel-off mode /Option)
  • Page 54 11F, No. 205, Sec. 3, Beishin Rd., Shindian City, , I-Lan County, Taiwan 268, R.O.C. Taipei 231, Taiwan, R.O.C.Taiwan 268, R.O.C. TEL: +886-3-990-6677 TEL: +886-2-8913-1308 FAX: +886-3-990-5577 FAX: +886-2-8913-1808 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Ttp-346mTtp-246m plus

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