TSC TE200 Series Service Manual
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TSC TE200 Series Service Manual

Thermal transfer/direct thermal bar code printer
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TE200/TE210/TE300/TE310 Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
SERVICE
MANUAL
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Summary of Contents for TSC TE200 Series

  • Page 1 TE200/TE210/TE300/TE310 Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL...

  • Page 2: Table Of Contents

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua TABLE OF CONTENT 1. OVERVIEW ........................1 1.1 Front View ........................1 1.2 Interior View ........................2 1.3 Rear View ........................3 2. ELECTRONICS ....................... 4 2.1 Summary of Board Connectors ................. 4 2.2 Pin Configuration .......................

  • Page 3: Overview

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 1. OVERVIEW 1.1 Front View LED indicator Feed/Pause button Top cover open tab Paper exit chute...

  • Page 4: Interior View

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 1.2 Interior View OPEN Printer top cover Ribbon supply spindle Ribbon supply hub Platen roller Ribbon rewind hub Black mark sensor Ribbon rewind spindle Gap sensor Print head release button Media guide Fixing tabs Media guide hub Media supply spindle Print head...

  • Page 5: Rear View

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 1.3 Rear View Power switch Power jack socket USB interface (USB 2.0/Full speed mode) USB host (TE210/TE310 Series only) RS-232 interface (TE210/TE310 Series only) Ethernet interface (TE210/TE310 Series only) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 6: Electronics

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 2. ELECTRONICS 2.1 Summary of Board Connectors Main board for TE200/TE300 Series...
  • Page 7 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Connector Description Switch DCIN USB connector SDRAM BT connector Ribbon Encode connector Description Voltage Power 3.3V Encoder signal 3.3V Gap sensor emit connector Description Voltage Power 3.3V Emitter on : Gap sensor 2.1~2.3V emitter Emitter off: 2.6~2.8V...
  • Page 8 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Description Voltage Power 3.3V 2.1~2.2V: Emitter BM sensor emitter 2.6~2.7V: Emitter BM sensor A/D : 0~3.3V receiver Key& LED connector Description Voltage POWER 3.3V light on:1.1~1.4V LED Green light off:1.6~1.9V light on:1.4~1.7V LED Red light off:1.8~2.1V 0V: Push key...
  • Page 9 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Main board for TE210/TE310 Series 16 15 Connector Description Remark Power switch connector Power supply (24V DC) connector DCIN1 USB Device connector USB1 USB Host connector USB2 RS-232C connector Ethernet connector LAN1 RTC battery connector...
  • Page 10 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua LED & KEY connector CON19 Description Voltage POWER 3.3V LED light on:1.1~1.4V LED Green LED light off:1.6~1.9V LED light on:1.4~1.7V LED Red LED light off:1.8~2.1V 0V: Push key 3.3V: Stand-by Head open sensor connector CON1 Description Voltage...
  • Page 11 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua BM sensor connector CON21 Description Voltage Power 3.3V 2.1~2.2V: Emitter on BM sensor emitter 2.6~2.7V: Emitter off BM sensor receiver A/D : 0~3.3V PEEL sensor connector CON10 Description Voltage Power 3.3V Reserved Emitter on : 2.1~2.3V Peel sensor emitter Emitter off: 2.6~2.8V Peel sensor receiver AD...

  • Page 12: Pin Configuration

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 2.2 Pin Configuration CONFIGURATION TE210/TE310 Series only: RS-232C CONFIGURATION +5 V USB Device CONFIGURATION USB Host CONFIGURATION...
  • Page 13 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Ethernet CONFIGURATION...

  • Page 14: Mechanism

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3. MECHANISM Please turn off the power switch and unplug the power adapter before replacing parts. 3.1 Replacing the Print Engine Mechanism 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer.
  • Page 15 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Please remove the screw and all of the cables connected to the main board and disengage the print engine. Screw Push the print engine forward and leave the slots, then lift it up to disconnect the print cover assembly.
  • Page 16 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Print engine mechanism measurements Bottom view Note: 1. All dimensions in millimeters. 2. There are 4 location holes in this print engine mechanism, the fixing location holes are marked in red on bottom view drawing which can be fixed by the customer’s reference.

  • Page 17: Replacing The Main Board

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.2 Replacing the Main Board 1. Please refer to the section 3.1 remove the print engine. 2. Remove/replace the main board. 3. Reassemble the parts in the reverse procedure.

  • Page 18: Replacing The Stepping Motor Module

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.3 Replacing the Stepping Motor Module Please refer to the section 3.1 remove the print engine mechanism. Turn the print engine mechanism upside down and the stepping motor is installed below as indicated. Stepping Motor 3.

  • Page 19: Replacing The Gap Sensor Module

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 5. Disconnect the stepping motor connectors on the main board. 6. Remove/replace the stepping motor module. 7. Reassemble the parts in the reverse procedure. Steeping motor module Stepping Motor 3.4 Replacing the Gap Sensor Module 1.
  • Page 20 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Remove the three screws on lower print engine right side cover as indicated and open it. Screws Remove/replace the gap sensor emitter. Reassemble the parts in the reverse procedure. Gap sensor (transmitter) Cable of gap sensor emitter (black with red) Cable of gap sensor (transmitter)

  • Page 21: Replacing The Black-Mark Sensor Module

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.5 Replacing the Black-mark Sensor Module 1. Please refer to the section 3.3 remove the stepping motor module. 2. Open the Mylar film cover and remove the screw on the black-mark sensor module. Mylar film 3.

  • Page 22: Replacing The Platen Roller Assembly

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 4. Reassemble the parts in the reverse procedure. 3.6 Replacing the Platen Roller Assembly 1. Open the printer top cover then push the print head release button to open the print head mechanism. 2.

  • Page 23: Replacing The Print Head Module

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Default setting Pulling upward to remove/replace the platen roller assembly. Reassemble the parts in the reverse procedure. Platen roller module 3.7 Replacing the Print Head Module 1. Open the printer top cover and press the print head release button to open the print head mechanism.
  • Page 24 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 2. Disengage the print head module by push it forward and leave the slots as indicated. Slots 3. Disconnect the ground line (green cable) and print head harness. 4. Push down and release the print head bracket hooks as indicated. Print head harness Ground line...
  • Page 25 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Push the front tab of the print head bracket to the right side and open the print head bracket as pictured. Front tab Remove/Replace the print head assembly. Print head assembly Reassemble the parts in the reverse procedures. Note: If the print quality became poor after changed the print head, please switch the calibration on the print head engine to adjust the print quality.

  • Page 26: Installing The Cutter Module (Te210/Te310 Series Option)

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.8 Installing the Cutter Module (TE210/TE310 Series option) Open the printer top cover by pressing the top cover open tabs located on each side of the printer. Push the print head release button to open the print head mechanism.
  • Page 27 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Connect the cable and ground line to the socket on main board as indicated. Push down the cutter module and fix on the lower front panel location hole. Complete the installation of cutter module. Reassemble the parts in the reverse procedures.

  • Page 28: Installing The Peeler Module (Te210/Te310 Series Option)

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.9 Installing the Peeler Module (TE210/TE310 Series option) Open the printer top cover by pressing the top cover open tabs located on each side of the printer. Push the print head release button to open the print head mechanism and remove the lower front panel.
  • Page 29 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Connect the cable to the socket on main board as indicated. Push down the peeler module and fix on the lower front panel location hole. Close the print head mechanism and printer cover. Close the media cover and complete peeler module installation.

  • Page 30: Replacing The Key Module (Led Module/Option)

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.10 Replacing the Key Module (LED Module/Option) 1. Please refer to the section 3.1 to take out the print engine mechanism. 2. Remove the three screws on right side upper cover and open it. Screws After the right side upper cover opened, please disengage the LED module.

  • Page 31: Replacing The Print Head Open Sensor Assembly

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 6. Reassemble the parts in the reverse procedures. 3.11 Replacing the Print Head Open Sensor Assembly 1. Please refer to the section 3.1 remove the print engine. 2. Disconnect the three screws to remove the right side lower cover.
  • Page 32 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 4. Reassemble the parts in the reverse procedure. Print Head Open Sensor...

  • Page 33: Replacing The Encoder Assembly

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.12 Replacing the Encoder Assembly 1. Please refer to Ch.3.1 to uninstall the print engine mechanism. 2. Open the print engine mechanism, and then turn to left side to disconnect six screws as indicated to remove Screws upper and lower cover.
  • Page 34 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Remove the screw on the Encoder assembly. Screw Push the latch on ribbon base hinge to left side, pull out the ribbon base hinge and remove the Encoder assembly. PUSH Slot...
  • Page 35 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Reassemble the parts in the reverse procedure. Note: 1. Please install the Encoder assembly through the loading path as indicated. 2. When installing ribbon base hinge, please insert the cable across the slot as indicated. Loading path Slot...

  • Page 36: Replacing The Label Guide Module

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.13 Replacing the Label Guide Module 1. Please check the direction of label guide (L: Left; R: Right). L (Left) R (Right) 2. Check label guide shaft direction. The bottom side has round marks as indicated. Label guide shaft: Bottom of label guide shaft 3.
  • Page 37 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Push the label guide R and L to the shaft. R (Right) L (Left) Push the label guide R and L to the shaft and touch the cover. Push the label guide R and L upward.
  • Page 38 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Push the label guides to the end of center. Check if the shaft is fit to the fix hole of the mechanism. Install the knob to the shaft.

  • Page 39: Replacing The Wi-Fi Module Assembly (Te210/Te310 Series Option)

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 3.14 Replacing the Wi-Fi module Assembly (TE210/TE310 Series option) 1. Please refer to the section 3.1 to remove the print engine. 2. Remove the three screws on lower print engine right side cover as indicated and open Screws 3.
  • Page 40 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 4. Remove the Wi-Fi module assembly cable through the hole on print engine right side cover. 5. Remove the three screws on Wi-Fi module assembly as indicated. 6. Remove/Replace the Wi-Fi module assembly (with antenna). 7.

  • Page 41: Troubleshooting

    * Initialize the printer by instructions in “Power on Utility” or “Diagnostic Tool”. Note: Printer status can be easily shown on the Diagnostic Tool. For more information about the Diagnostic Tool, please refer to the quick start guide of diagnostic utility on TSC official website.

  • Page 42: Print Quality

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 4.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface or change a connected to the interface connector. new cable. The serial port cable pin configuration Please replace the cable with pin to pin is not pin to pin connected.
  • Page 43 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Running out of ribbon. - The printer status from Supply a new ribbon roll. DiagTool shows “Ribbon End Err.” Or “Ribbon Encoder Err.” The ribbon is installed incorrectly. Please re-install the ribbon. Running out of label. Supply a new label roll.
  • Page 44 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua * Ribbon installation is incorrect. * Please set the suitable density to have * Media installation is incorrect. good print quality. Wrinkle problem * Print density is incorrect. * Make sure the label guide touch the edge * Media feeding is incorrect.

  • Page 45: Maintenance

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua 5. MAINTENANCE This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth ...
  • Page 46 TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua Wipe it with water-dampened As needed Exterior cloth Interior Brush or vacuum As needed Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. ...

  • Page 47: Update History

    TE200/TE210/TE300/TE310 Series Bar Code Printer Service Manua UPDATE HISTORY Date Content Editor 2018/3/1 Add Ch.3.12 Replacing the Encoder Assembly Kate 2018/5/4 Add Ch.3.13 Replacing the Label Guide Assembly Kate Add Ch.3.14 Replacing the Wi-Fi module Assembly Kate 2018/6/5 (TE210/TE310 Series option) Revise Ch.3.8 Installing the Cutter Module (TE210/TE310 Kate Series option)
  • Page 48 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Te210 seriesTe300 seriesTe310 series

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