TSC PRINTRONIX AUTO ID TC200 Series User Manual

TSC PRINTRONIX AUTO ID TC200 Series User Manual

Desktop barcode printers

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TC200 Series
Thermal Transfer
Direct Thermal
Desktop Barcode Printers
Series Lists:
User Manual
TC200 / TC300
TC210 / TC310

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Summary of Contents for TSC PRINTRONIX AUTO ID TC200 Series

  • Page 1 ;’RFTGTT5RT12 TC200 Series   Thermal Transfer Direct Thermal Desktop Barcode Printers Series Lists: User Manual TC200 / TC300 TC210 / TC310...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...
  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification ....................................2 1.1.1 Printer Optional Features ..................................4 1.2 General Specification ....................................5 1.3 Print Specification ......................................5 1.4 Ribbon Specification ....................................6 1.5 Media Specification ......................................6 2. Operation Overview ......................................7 2.1 Unpacking and Inspection ....................................7 2.2 Printer Overview ......................................8 2.2.1 Front View ......................................8 2.2.2 Interior View ......................................9...
  • Page 4 5. TSC Console ........................................24 5.1 Start TSC Console ..................................... 24 5.2 Setup Ethernet Interface .................................... 26 5.3 Set WiFi and Add to TSC Console Interface .............................. 28 5.4 Initialize the Printer WiFi Setting ................................31 5.5 Printer Function ......................................32 5.6 Setting Post-Print Action ....................................
  • Page 5 6.4 ZPL2 .......................................... 38 6.5 Sensor ........................................41 6.6 Interface ........................................42 6.6.1 Serial Comm......................................43 6.6.2 Ehernet ........................................ 44 6.7 File Manager ......................................45 6.8 Diagnostic ........................................46 6.9 Advanced ........................................47 6.10 Service ........................................48 7. TroubleShooting ......................................49 8.
  • Page 6: Introduction

    6 ips, offering a price-performance combination that is unmatched by other desktop thermal barcode printers on the market. As with all TSC printers, the TC200/210 series features the TSPL-EZ™ printer-control language, which is fully compatible with other TSC printer languages, while supporting TPLE (Translation Printer Language Eltron® ) and TPLZ (Translation Printer Language Zebra®...
  • Page 7: Product Specification

    1.1 Product Specification TC200/TC300 TC210/TC310 Product standard feature model model Thermal transfer/ or direct thermal 1 operating button and 1 LED with 3 colors 6 operating buttons and 1 LED with 3 colors 320 x 240 TFT LCD (UI of operating menu) 32-bit RISC high performance processor (Atmel 9260/ 210 MHz) 32-bit RISC high performance processor (Atmel 9G25/ 400 MHz) Center alignment holder with spiral spring...
  • Page 8 Standard industry emulations right out of the box including Eltron® and Zebra® language support Internal 8 alpha-numeric bitmap fonts Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree) Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory Unicode UTF8 support...
  • Page 9: Printer Optional Features

    1.1.1 Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature option option option Peel-off kit Paper length: 1” ~ 6” Note: This peel-off module is supported for the thermal/ plain label only. Regular cutter (full cut guillotine cutter) Media thickness: 0.06~ 0.19 mm Media length: 1”...
  • Page 10: General Specification

    1.2 General Specification General Specifications Physical dimensions 203 mm(W) x 191.5 mm(H) x 259.3 mm(D) TC200/TC300: 2.2 kg Weight TC210/TC310: 2.3 kg Mechanism Clamshell with Double-walled plastic External universal switching power supply • Input: AC 100-240V/ 2.5A, 50-60 Hz Power •...
  • Page 11: Ribbon Specification

    1.4 Ribbon Specification Ribbon Specifications Ribbon outside diameter Max. 40 mm OD Ribbon length 110 meter 0.5” ID core Ribbon core inside diameter Ribbon width 40 mm ~110 mm Ribbon wound type Ink coated outside wound 1.5 Media Specification Media Specifications Media roll capacity Max.
  • Page 12: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. ...
  • Page 13: Printer Overview

    2.2 Printer Overview 2.2.1 Front View For TC210 series Menu button Feed button LCD display LED indicator Navigation button Ribbon access cover Paper exit chute Top cover open lever SD card socket For TC200 series...
  • Page 14: Interior View

    2.2.2 Interior View Ribbon rewind hub Ribbon rewind gear Gap sensor (receiver) Media holder Media holder locking switch Gap sensor (transmitter) Print head Ribbon supply hub Top cover support Media guide adjustment button Media guides Black mark sensor Platen roller...
  • Page 15: Rear View

    2.3.2 Rear View For TC210 series Ethernet interface USB interface USB host RS-232C interface Power jack socket Power switch External label entrance chute For TC200 series Parallel interface...
  • Page 16: Setup

    3. Setup 3.1 Setting up the Printer Place the printer on a flat, secure surface. Make sure the power switch is off. Connect the printer to the computer with the provided USB cable. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.Place the printer on flat surface.
  • Page 17: Open / Close The Top Cover

    3.2 Open / Close the Top Cover Open the printer’s top cover and lift the top cover to the maximum open angle. Top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open.
  • Page 18: Loading The Ribbon

    3.3 Loading the Ribbon Open the printer’s top cover and lift the top cover to the maximum open angle. Open the ribbon access cover and the media cover. Insert the ribbon right side onto the supply hub. Align the notches on the left side and mount onto the spokes.
  • Page 19 Stick the ribbon onto the ribbon rewind paper core. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wounded and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover. Loading path for ribbon...
  • Page 20: Loading The Media

    3.4 Loading the Media Open the printer’s top Separate and hold open the cover and lift the top cover to the maximum media holders. open angle. Place the paper, printing side face up, through the media sensor and place the Place the roll between label leading edge onto the the holders and close...
  • Page 21 Loading path for media ※ For black mark media type, please make the side of the black mark face downward to the black mark sensor and align the position by adjusting black mark sensor.
  • Page 22: Loading The Fan-Fold Media

    3.5 Loading the Fan-fold Media Open the printer top cover then insert the fan-fold media through the external label entrance chute. Separate and hold open the media holders. Note: Press down the media holder lock switch to hold the media firmly. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover, then gently close the top cover.
  • Page 23: External Label Roll Mount Installation (Option)

    3.6 External Label Roll Mount Installation (Option) Attach an external paper roll mount on the bottom of the printer. Insert a 3” label spindle into a paper roll. And install it on the external paper roll mount.
  • Page 24 Open the printer’s top cover and separate the media holders to fit the media width. Press down the media holder lock switch to fix the media holder. Feeds the media through the rear external label entrance chute. And place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller.
  • Page 25: Loading Label In Peel-Off Mode (Option)

    3.7 Loading Label in Peel-Off Mode (Option) Refer section 3.3 to Open the peel-off module load the media, then cover. Feed the liner into pull the label through the front of the printer peel-off cover slot. and take some labels off only leave the liner.
  • Page 26: Loading Label In Cutter Mode (Option)

    3.8 Loading Label in Cutter Mode (Option) Please refer to section 3.3 to load the media. Lead the media through the cutter paper opening. Close the printer cover. Use software or LCD menu function to set the media sensor type and calibrate the selected sensor.
  • Page 27: Led And Button Functions

    4. LED and Button Functions 4.1 LED Indicator Color Meaning Solid: Power is on and ready to be used. (Green) Flash :System is downloading data or printer is paused. System is clearing data. (Amber) Solid - Printer head open, cutter error. (Red) Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
  • Page 28: Power-On Utilities

    4.3 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the Feed button > Open the power > Release the Feed button depending on the color of the LED. Sequences of the settings: LED Colors Green...
  • Page 29: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 30 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings.  For more information, please refer to TSC Console User Manual.
  • Page 31: Setup Ethernet Interface

    5.2 Setup Ethernet Interface  Use USB or COM to establish the interface on TSC Console.  Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 32  Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface.  The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.
  • Page 33: Set Wifi And Add To Tsc Console Interface

    5.3 Set WiFi and Add to TSC Console Interface  Use USB or COM Port to set up the interface. (refer to chp.5.1)  Double click to enter the printer configuration page.  Click Get to receive printer’s information. ...
  • Page 34 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 35  After clicking Set button, it'll pop-up the window tip as below shown.  IP address will be shown in the “IP address” field . IP address should be shown within about 5~15 seconds after printer turn on. If not, please refer to steps below to initialize the printer Wi-Fi module settings then to setup it again.
  • Page 36: Initialize The Printer Wifi Setting

    5.4 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.
  • Page 37: Printer Function

    5.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...
  • Page 38: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...
  • Page 39: Lce Menu Function

    6. LCE Menu Function 6.1 Enter the Menu Press the “Menu” button to enter the main menu. Use the “Cross” button to select the item on main menu. The selected item will turn red. Press the “Feed” button to enter the setting list. Note: This LCD function is optional for TC210 and TC310 series.
  • Page 40: Main Menu Overview

    6.2 Main Menu Overview There are 8 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. File Manager : To check and manage printer’s TSPL : To set up the printer settings for TSPL memory storage.
  • Page 41: Tspl

    6.3 TSPL TSPL category can set up the printer settings for TSPL. Speed Density None Direction Batch Mode Print mode Peeler Mode Offset Cutter Mode TSPL Shift X Cutter Batch Shift Y Reference X Reference Y Code Page Country...
  • Page 42 Item Description Default Speed Set the print speed. Density Set the printing darkness. Set the printout direction. Setting Value: 0 and 1. Direction Direction 0: Direction 1: Set the print mode. There are 5 modes in total: None: Next label top of form is aligned to the print head burn line location. (Tear Off Mode) Batch Mode: Once finishing the printing process, label will be fed to the tear plate location.
  • Page 43: Zpl2

    6.4 ZPL2 Darkness Print Speed This “ZPL2” category can set up the printer settings for ZPL2. Tear Off Tear Off Print Mode Peeler Off Print Width Cutter List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu ZPL2...
  • Page 44 Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 6 (203dpi) Print Speed Set the print speed. 4 (300dpi) 3 (600dpi) Tear Off Adjust media stop location. Available setting value range: -120~120 dots. 0 dot Set the print mode.
  • Page 45 Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the print head.
  • Page 46: Sensor

    6.5 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Calibration Standard Black Mark Menu Sensor Auto Continuous Threshold Detect Fixed Maximum Length Advanced Item...
  • Page 47: Interface

    6.6 Interface Interface can set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth...
  • Page 48: Serial Comm

    6.6.1 Serial Comm Serial comm can set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Item Description Default Baud Rate...
  • Page 49: Ehernet

    6.6.2 Ehernet Ethernet configures internal Ethernet configuration and checks the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Status Check the Ethernet IP address and MAC setting status. DHCP: On or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol. Config.
  • Page 50: File Manager

    6.7 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH...
  • Page 51: Diagnostic

    6.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test pattern, which is useful Print Config.
  • Page 52: Advanced

    6.9 Advanced Display Brightness Menu Advanced Date & Time Language Item Description Display Brightness This item is used to setup the brightness for display. This item is used to setup the date and time on Date & Time display Language This item is used to setup the language on display...
  • Page 53: Service

    6.10 Service This feature is used to restore printer settings to defaults and checking information for printer. Initialization Menu Service Printer Information Contact us Item Description Initialization This feature is used to restore printer settings to defaults. Printer Information This feature is used to check printer serial number, printed mileage(m), labels(pcs.) and cutting counter. Contact us This feature is used to check the contact information for tech support service...
  • Page 54: Troubleshooting

    * Running out of label. * Supply a new label roll. TSC Console shows “Out of Paper”. * The label is installed incorrectly. * Please refer to the steps on section 3.4 to reinstall the - The LCD shows “No Paper”...
  • Page 55 - Check if the IP address is correct when using the static IP address. - Wait a few seconds let the printer get the communication with the server then check the IP address setting again. * Please reset the wireless device setting. * Select the correct printer port in the driver.
  • Page 56 * The printer is in Hex Dump mode. * Turn off and on the printer to skip the dump mode. Irregular printing * The RS-232 setting is incorrect. * Re-set the Rs-232 setting. * If the label is moving to the right side, please move the Label feeding is not stable (skew) * The media guides do not touch the label guide to left.
  • Page 57: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 58 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...
  • Page 59: Angency Compliance And Approvals

    9. Angency Compliance and Approvals EN 55032, Class B EN 55024 EN 60950-1; EN 61000-3-2; EN 61000-3-3 FCC part 15B, Class B ICES-003, Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 60 UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition) EN 60950-1 GB 4943.1 GB 9254, Class B GB 17625.1 Energy Star for Imaging Equipment Version 2.0 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1.
  • Page 61 CAUTION: For equipment with RTC (CR2032) battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2.
  • Page 62: Revise History

    10. Revise History Date Content Editor...

This manual is also suitable for:

Printronix autp id tc200Tc300Printronix autp id tc210Tc310

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