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Problem solving guide
Other problems
Problem
The door to the freezer
section will not open
because it has been
opened and closed too
many times in
succession.
Food has frozen
together.
An alarm does not
sound although the
appliance door has
been left open for some
time.
You cannot switch the
appliance off.
The external walls of
the appliance feel
warm.
48
Possible cause and remedy
This is not a fault. The suction caused by opening
and closing the door is preventing the door from
opening. Wait a few minutes and then try again. It
should now open without force.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
This is not a fault. The alarm tone was switched off in
settings mode (see "Further settings - Audible
tones").
The safety lock is switched on. The symbol lights
up.
Switch the safety lock off (see "Further settings -
Switching the safety lock on/off").
This is not a fault. The heat which results from the
cooling process is used to avoid the build-up of
condensation on the appliance.
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