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Problem solving guide
With the aid of the following guide, minor problems can be easily corrected
without contacting Miele.
If, after consulting this guide, you cannot remedy the problem, please contact
Miele. Please note, however, that a call-out fee will be applied to unnecessary
service visits where the problem could have been rectified as described in these
operating instructions.
To prevent unnecessary loss of temperature, it is advisable not to open the door
while waiting for the appliance to be serviced.
Unauthorised installation, maintenance and repairs can cause considerable
danger for the user.
Installation, maintenance and repairs must only be carried out by a Miele
authorised technician.
Problem
The appliance is not
getting cold, the interior
lighting does not come
on when the door is
opened, and the display
is not lit up.
The appliance does not
get cold, although the
controls and the interior
lighting are working.
42
Possible cause and remedy
The appliance is not switched on and the mains
connection symbol is lit up in the display.
Switch the appliance on.
The plug is not correctly inserted into the socket.
Insert the plug correctly into the socket. The mains
connection symbol appears in the display
when the appliance is switched off.
Check whether the mains fuse has tripped. There
could be a fault with the appliance, the household
electrical wiring or another electrical appliance.
Contact a qualified electrician or Miele.
Demo mode is switched on and the symbol lights
up in the display. This allows the appliance to be
presented in Miele Centers and retail stores without
switching on refrigeration. Do not activate this setting
for domestic use!
Switch off Demo mode (see "Information for Miele
Centers and Chartered Agents - Demo mode").
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