This section provides information on solutions to problems that may occur during the
configuration and operation of a Proliant BL p-Class GbE2 Interconnect Switch. The
following tables provide steps to take before calling your service representative.
Following are four tables with basic troubleshooting information:
•
Setting Up and Accessing—Table J-1 contains general troubleshooting information
about setting up and accessing the GbE2 Interconnect Switch. Topics covered include
LEDs, cables, failure of the GbE2 Interconnect Switch to get IP settings, failure to
connect to the GbE2 Interconnect Switch remotely, and what to do if you forget your
administrator user name and password.
•
Configuring—Table J-2 contains general troubleshooting information about configuring
the GbE2 Interconnect Switch. Topics covered include configuring VLANs and
XConnect ports.
•
Using a TFTP Server—Table J-3 contains general troubleshooting information about
using a TFTP server to back up GbE2 Interconnect Switch configuration or to configure
multiple GbE2 Interconnect Switches.
•
Upgrading Firmware Using the Serial Port—Table J-4 contains general
troubleshooting information about upgrading system firmware using the serial
console port.
For additional troubleshooting information, refer to
•
Appendix E, Performing a Serial Download, in this guide
•
Appendix A, Troubleshooting Tools, in the HP ProLiant BL p-Class GbE2 Interconnect
Switch Application Guide
•
The following website:
hp.com
HP ProLiant BL p-Class GbE2 Interconnect Switch User Guide
HP CONFIDENTIAL Codename: Strawberry Part Number: 331399-001 Last Saved On: 7/17/03 2:35 PM
Troubleshooting
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J-1