HP ProLiant BL p-Class GbE2 User Manual page 87

Troubleshooting
Table J-3: Troubleshooting: Using a TFTP Server
Problem
While using TFTP to
download firmware, the
GbE2 Interconnect Switch
fails to connect to the TFTP
server, or after connection
the download fails.
While using TFTP to
download or upload a
configuration file, the GbE2
Interconnect Switch fails to
connect to the TFTP server,
or after connection the
download or upload fails.
J-6
HP CONFIDENTIAL Codename: Strawberry Part Number: 331399-001 Last Saved On: 7/17/03 2:35 PM
Possible Cause
The TFTP server is not available to
connect to or there is connectivity
failure between the switch and
TFTP server.
The firmware file is not found on the
TFTP server. The file name could
be wrong.
The TFTP server was started with a
configured directory.
The TFTP server is not available to
connect or there is a connectivity
failure between the GbE2
Interconnect Switch and the TFTP
server.
The configuration file is not found
on the TFTP server. The file name
could be wrong.
The TFTP server was started with a
configured directory.
Possible Solution
•
Make sure that the IP address of the TFTP
server is correct.
•
Make sure that the TFTP server exists on
the same network and VLAN as the GbE2
Interconnect Switch.
•
Make sure that you can ping the TFTP
server from the GbE2 Interconnect Switch
and vice versa.
•
Make sure that a valid firmware file exists
on the TFTP server to download to the
GbE2 Interconnect Switch.
•
On the GbE2 Interconnect Switch, check
the file name you configured to download.
The GbE2 Interconnect Switch must be
configured using the full path name, if it is not
in the directory specified in the TFTP server.
•
Make sure that the TFTP server exists on
the same network or VLAN as that of the
switch.
•
Make sure that you can ping the TFTP
server from the switch and vice versa.
•
Make sure that the IP address of the TFTP
server is correct.
•
Make sure that a valid configuration file
exists on the TFTP server to download to
the GbE2 Interconnect Switch.
•
On the GbE2 Interconnect Switch, check
the file name you configured to download
or upload.
The GbE2 Interconnect Switch must be
configured using the full path name, if it is not
in the directory specified in the TFTP server.
HP ProLiant BL p-Class GbE2 Interconnect Switch User Guide
continued