Technogym SYNCHRO Excite + Service And Maintenance Manual
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Technogym SYNCHRO Excite + Service And Maintenance Manual

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Summary of Contents for Technogym SYNCHRO Excite +

  • Page 1 . 7.1...
  • Page 3 The information contained in this document is subject to change without notice. Technogym does not guarantee this documentation in any way. Technogym shall not be held responsible for any errors contained in this manual and declines all liability for accidents or damages resulting from the supply, characteristics or use of this manual.

  • Page 5: Table Of Contents

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Contents 1. GENERAL NOTICES ............................. 1.1 1.1. I ..............................1.1 NTRODUCTION 1.2. R ............................1.1 ECOMMENDATIONS 1.3. G ......................1.2 ENERAL RULES FOR REPAIR PROCEDURES 2. TECHNICAL SPECIFICATIONS ......................... 2.1 2.1.
  • Page 6 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.7. S ..............................3.12 PEED SENSOR 3.8. P ............................ 3.13 OWER ENTRY MODULE 3.9. A ..............................3.13 LTERNATOR 3.10. B ................................3.14 ATTERY 3.11. E ........................3.14 XTERNAL POWER SUPPLY INPUT 3.12.
  • Page 7 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7. DISASSEMBLY OF COMPONENTS ........................7.1 7.1. D ..........................7.1 ISASSEMBLING THE DISPLAY 7.1.1. 500 and 500SP version ........................... 7.1 7.1.2. 700 and 700SP version ........................... 7.2 7.1.3. 700VISIO version ........................... 7.3 7.2.
  • Page 8 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.1.10. Default distance............................9.5 9.1.11. Enable TGS ............................9.5 9.1.12. Enable keyboard ............................. 9.5 9.1.13. Modifiable target frequencies ........................ 9.6 9.1.14. Enable custom messages ........................9.6 9.1.15. Resetting parameters to default values ....................9.6 9.1.16.
  • Page 9 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 12. SCHEDULED MAINTENANCE ......................... 12.1 12.1. ORDINARY ......................12.2 MAINTENANCE OPERATION 12.1.1. Setting up the operation (Daily) ......................12.2 12.1.2. External cleaning operations (Daily) ....................12.2 12.1.3. Internal cleaning operations (Monthly) ....................12.2 12.1.4.
  • Page 10 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Page intentionally left blank. Page vi...

  • Page 11: General Notices

    1. GENERAL NOTICES 1.1. INTRODUCTION This document is reserved for Technogym Service technicians, and is intended to provide authorized personnel with the necessary information to correctly carry out repairs and maintenance. A thorough knowledge of the technical information contained in this manual is essential for completing the professional training of the operator.

  • Page 12: General Rules For Repair Procedures

    1. Always mark any parts or positions which may be confused with each other at the time of reassembly. 2. Use original Technogym spare parts and lubricants of the recommended brands. 3. Use special tools where specified. 4. Consult the Technical Newsletters, which may contain more up-to-date information on adjustments and maintenance than those contained in this manual.

  • Page 13: Technical Specifications

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2. TECHNICAL SPECIFICATIONS 2.1. PRODUCT CODES The machine codes take into account all the possible variants and options available for the products. The machine code, which does not include the Serial Number, consists of 16 alphanumeric characters arranged as follows: Characters Description Key to values...
  • Page 14 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Characters Description Key to values Multi-language 00 = BR = Portuguese CN = Chinese DA = Danish DE = German ES = Spanish FR = French 14,15, Language, IT = Italian JP = Japanese NL = Dutch RU = Russian...

  • Page 15: Serial Number Structure

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.2. SERIAL NUMBER STRUCTURE The Serial Number, consists of 14 alphanumeric characters arranged as follows: Characters Description key to values DA5 = Synchro Excite + 2 = 500 3 = 700 multi-voltage 1,2,3,4,5,6, Product type,...

  • Page 16: Product Characteristics

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.4. PRODUCT CHARACTERISTICS MODELS 700VISIO 700SP 500SP Self- Self- Power 100-240Vac 100-240Vac 50-60Hz 50-60Hz requirement: Powered Powered Energy Max 75W Max 35W Max 35W (50VA) (50VA) consumption: Stand-by consumption: 30 – 500 Watt 40 –...

  • Page 17: Mechanical Characteristics

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.5. MECHANICAL CHARACTERISTICS MECHANICAL CHARACTERISTICS Width (mm – in) 2042mm – 80” Length (mm – in) 752mm – 30” Height (mm – in) 1609mm – 63” 150Kg – 331lbs Weight (Kg – lbs) 2.5.1.

  • Page 18: European And Overseas Packing Dimensions

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.5.2. E UROPEAN AND OVERSEAS PACKING DIMENSIONS Page 2.6...

  • Page 19: Ambient Specifications

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.6. AMBIENT SPECIFICATIONS Operating from 10° to 25° C Temperature Storage from -10 to 70° C Operating from 20% to 90% non-condensing Humidity Storage from 20% to 90% non-condensing 2.7. CONFORMITY TO REGULATIONS The machine conforms to the following standards: EUROPA EN 55014-1 (2008)

  • Page 20: Wiring Diagrams

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.8. WIRING DIAGRAMS 2.8.1. P 500 (ARM B OWERED MODEL OARD DUAL C-SAFE BOARD READER CBQ-13 CU132 Patch Conn. CBQ-32 HR CARDIO ELT-16 ARM BOARD RECEIVER Patch KEYBOARD Conn. DISPLAY ELT-07 ELT-05 Patch...
  • Page 21 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.8.2. S 500SP (ARM B OWERED MODEL OARD DUAL C-SAFE BOARD READER CBQ-13 CU132 Patch Conn CBQ-32 HR CARDIO ELT-16 ARM BOARD RECEIVER Patch KEYBOARD Conn. DISPLAY ELT-07 ELT-05 Patch Patch Conn.
  • Page 22 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.8.3. P 700 (ARM B OWERED MODEL OARD Left Lever Right lever Hand Sensor Fast Track Hand Sensor Fast Track HR CARDIO (Rx) RECEIVER ELT-10 ELT-10 C-SAFE DUAL ELT-16 BOARD Patch Patch READER...

  • Page 23: Self-Powered Model 700Sp (Arm Board)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.8.4. S 700SP (ARM B OWERED MODEL OARD Leva Sinistra Leva Destra Hand Sensor Fast Track Hand Sensor Fast Track (Rx) RECEIVER ELT-10 ELT-10 C-SAFE DUAL ELT-16 BOARD Patch Patch READER Conn.

  • Page 24: Powered Model 700Visio (Cpu Board)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.8.5. P 700VISIO (CPU B OWERED MODEL OARD CU299 CU381 Ingresso Patch Antenna Conn. Left Lever Right Lever ELT-32 Hand Sensor Fast Track Hand Sensor Fast Track iPod DOCKING LDUAL STATION Patch TV DIGITAL BOARD...

  • Page 25: Cables

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.9. CABLES The colour of the cables can be changed, refer in particular to the Pin Out. 2.9.1. CBQ CABLES CBQ-13: C-Safe Board cable (LED Only) (Display Board- C-Safe Board) Display Board C-Safe Board Signal...

  • Page 26: Cavi Cu

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.9.2. C CU132: TGS signal cable (Patch Conn. – Dual TGS reader) Dual TGS Reader Patch conn. Signal Colour +12Vdc power Black Green Black Black CU128: 100/220V power signal cable (Power entry module –...

  • Page 27: Cavi Elt

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 2.9.3. C ELT-01: : Generator cable (self-powered only) (Brake Board - Generator – Battery – Battery charge input) Brake Board: Battery charge Signal Colour Generator Battery input + GEN Faston - GEN Black Faston...
  • Page 28 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 ELT-05: High Kit and Low Kit power supply cable (Patch Conn. 1 CPU/ARM Board) ARM Board: CN1 Patch conn. 1 Signal Colour CPU Board: CN15 Yellow/Green Fast on/eyelet GND -12V White GND -5V Yellow...
  • Page 29 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 ELT-09: Handlebar sensor cable (Connector board - Patch connector 5) Connector Board Signal Colour Patch Conn. 5 Shield Sensor signal reference White Left sensor signal Black Shield Sensor signal reference Green Right sensor signal ELT-10: Lever cable...
  • Page 30 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 ELT-23: Handlebar sensors cable (Patch Conn. 5 – Hand Sensor HANDLE) Hand Sensor HANDLE Patch Signal Colour Right Left Conn. 5 Shield Sensor signal reference Black down Left sensor signal White Shield Sensor signal reference...
  • Page 31 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 CU327: LVDS (Hitachi – ChiMei) cable (VISIO Only) (CPU Board – LCD) CPU Board: Signal Colour Vcc LCD Orange Vcc LCD Violet Brown Green Ztxn0 Black Ztxp0 Yellow Blue Ztxn1 Black Ztxp1 Black...
  • Page 32 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 CU331: iPod signal cable (VISIO Only) (CPU Board – Docking Station) CPU Board: Signal Colour Docking Station CN26 +V bus USB Black GND bus USB Black TX - RX Black RX –...

  • Page 33: Principles Of Operation

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3. PRINCIPLES OF OPERATION 3.1. BLOCK DIAGRAM The machine block diagram is illustrated in the figure below: LED DISPLAY VISIO DISPLAY Antenna Inlet iPod Doking Station C-SAFE DIGITAL KEYBOARD BOARD BOARD WIRELESS BOARD...

  • Page 34: Led Display Boards

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.2. LED DISPLAY BOARDS 3.2.1. ARM B : 500 500SP OARD MODELS The display contains only one board which comprises the CPU, an ARM microprocessor, its logic circuits and a FLASH EPROM containing the operating program for the machine moreover, acts as the interconnection hub for all the components of the display and serves as the point of connection with the brake Board.

  • Page 35: C-Safe Board

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.2.2. ARM B : 700 700SP OARD MODELS The Display contains only one board which comprises an ARM microprocessor, its logic circuits and a FLASH MEMORY containing the operating program for the machine moreover, acts as the interconnection hub for all the components of the display and serves as the point of connection with the Brake Board.

  • Page 36: Visio Display Board

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.3. VISIO DISPLAY BOARD 3.3.1. CPU B : 700VISIO OARD MODEL Circuit Board includes: microprocessor, control logic, first FLASH MEMORY(containing the Operating System), a second FLASH, partitioned in two sections (HD1 and HD2) the first used for the training program of the machine, for storing video and other information/support material, the second partition for saving messages coming from the COMMUNICATOR and a third FLASH MEMORY(HD3) used for a back-up process.
  • Page 37 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.3.2. LCD INVERTER This device powers the LCD Display lamps. It receives DC power supplies (12Vdc supply and 3.3Vdc enable signal) from the CPU Board, and generates the AC voltage (380 Vac) needed to power the LCD.

  • Page 38: Wireless Network Board (Without Cables)

    • IPTV: NOT usable with Wi-Fi network; for this application, use of a wired network is essential. There are 2 different models of Wi-Fi network board used by Technogym, one produced by VIA and the other by Billionton. The 2 boards, as you can see in the picture below, are physically different and can be identified one from the other.

  • Page 39: Audio/Video External Device Connector Board

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.3.6. A UDIO IDEO EXTERNAL DEVICE CONNECTOR BOARD The board is positioned on the rear of the display of the equipment and makes available some connectors for connecting Audio / Video source and the external display on the base-band of LCD. 3.3.7.

  • Page 40: Optional Accessories

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.3.10. O PTIONAL CCESSORIES 3.3.10.1. iPod docking station It is the device that allows to plug & store iPod models, in a safe docking station and to control it from the ACTIVE Wellness TV interface. With the docking station, developed for the full compatibility with iPod, it is possible to power, recharge and fully control it from the touch screen of the machine.

  • Page 41: Cardio Receiver Board

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.4. CARDIO RECEIVER BOARD The receiver reception area is approximately a circle with a 90cm radius. If there is electromagnetic noise produced by high voltage lines, radio transmitters, monitors, motors ecc… within this area, the receiver becomes saturated and no longer receives any signal.

  • Page 42: Hr (Chest Belt)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.4.2. HR (C HEST This board manages the signal received from the Telemetric Transmitter (Chest Belt), used by the user when exercising. The Board receives the +5Vdc power supply, from the Display Board. The Receiver Board, communicate with the Display Board in a negative logic mode.

  • Page 43: Brake Board

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.5. BRAKE BOARD At the moment there are 2 models of Brake board which have to be used on version: powered and self-powered (500SP/700SP), due to the fact they need different characteristics. Each brake board consists of: 1.

  • Page 44: Electromagnetic Brake

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.6. ELECTROMAGNETIC BRAKE This is an eddy current brake, consisting of a flywheel weight and a flat copper disk that rotates in the air gap of a winding. Variations in the winding current produce changes in the magnetic field, which in turn varies the eddy currents induced within the copper disk and hence its resistance to "vertical"...

  • Page 45: Power Entry Module

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.8. POWER ENTRY MODULE Only for models: POWERED. This is a module consisting of: • power inlet socket; • power outlet socket; • fuse-holder for protecting line voltage and neutral with two 3.15A fast-blow fuses. It is situated on the side of the rear footboard.

  • Page 46: Battery

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.10. BATTERY Only for models: SELF-POWERED. This is a 12 V – 4.5 AH battery which, in the self-powered version, supplies the machine whenever the alternator is unable to produce a sufficient voltage for powering the machine, and for at least 30 seconds after the user has stopped pedalling to allow data to be saved in memory.

  • Page 47: Brake Control

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.12. BRAKE CONTROL 3.12.1. M ECHANICS The motion of the pedals imparts a rotation to the primary shaft via the belts connected to the 2 pedals. The primary shaft is connected to the secondary shaft and so to the brake, by means of a belt. The speed sensor attached to the frame detects the heads of the screws which secure the disk to the flywheel, and generates a signal proportional to the speed.
  • Page 48 In all that cases, the Brake Board interrupts the supply of current to the brake, the green LED changes from being steadily on to blinking and sends an error message to the Display Board which displays the “THE EQUIPMENT IS BLOCKED CONTACT TECHNOGYM TECHNICAL SUPPORT (X)” where “X” represents the Error Code detected.

  • Page 49: The Signals Involved

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3.12.3. T HE SIGNALS INVOLVED The machine uses the following control signals: • RS-485 Signal This is a digital signal exchanged between the Brake Board and the Display Board. There is no provision for monitoring its state.
  • Page 50 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Page intentionally left blank. Page 3.18...

  • Page 51: Accessories

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 4. ACCESSORIES 4.1. CARDIO THEATER CONNECTION Only for LED version The machine can be connected to the Cardio Theater by means of the RJ45 connector on the C-Safe board. The Cardio Theater unit must be provided with a power cable having the following pin-out: RJ45 Connector Signal +5Vdc...

  • Page 52: Pc Link For Programming

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 4.2. PC LINK FOR PROGRAMMING Only for LED version The machine can be connected to a PC for programming by means of the RJ45 connector on the C- Safe board. The cable to use must be wired as follows: WARNING: for the numbering of the pins, on RJ45 connector, please refer to the diagram below:...

  • Page 53: Monitor Plug For C-Safe Port

    USB recovery stick and a correct configuration for internet service (if the infrastructure has been properly arranged). The code to be used for this upgrade ATS600 CAUTION: this procedure must mandatory be done by a TECHNOGYM qualified engineer. Page 4.3...

  • Page 54: Upgrade From Led To Visioweb

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 4.4.3. U RADE FROM ISIO There are upgrade kits available for converting Excite + machines from the version with traditional LED Display to the VISIO Display. The kit includes all components needed to install the kit and installation instructions. The table below gives the codes of the kits, to be chosen according to the TV standard used in the installation country.

  • Page 55: Installation Instructions

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 5. INSTALLATION INSTRUCTIONS 5.1. SPECIFICATIONS AND REQUIREMENTS For correct machine installation, make sure that: 1. The machine is installed on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 56: Moving The Equipment

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 5.2. MOVING THE EQUIPMENT To move the equipment from the packing pallet to the floor, lift as shown in the picture and then slide it on the floor. Given the weight of the equipment, we recommend 2 person be involved in lifting it. AVVERTENZA: Lift the equipment by holding onto the frame and not the levers or the control pannel.

  • Page 57: Recommended Antenna Signal Requirements

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 5.3. RECOMMENDED ANTENNA SIGNAL REQUIREMENTS All the information about the minimum requirements concerning the antenna signal are detailed in the proper manual “Electrical and antenna requirements” you can find and download into the Technogym Direct. Page 5.3...

  • Page 58: Installation

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 5.4. INSTALLATION To correctly install the machine, proceed as follows: 1. Ensure that the specifications and requirements for installation have been met (see paragraph: 5.1. “Specifications and requirements”). 2. Position the machine as specified above, on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 59: Troubleshooting

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6. TROUBLESHOOTING The troubleshooting procedures are illustrated by means of flow diagrams. To facilitate interpretation of these diagrams, the following standard box shapes are used: This type of box is the START point of the troubleshooting START procedure.

  • Page 60: Troubleshooting Menu: Led Models

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.1. TROUBLESHOOTING MENU: LED MODELS Te configuration procedure is invoked when the machine is in Stand-By mode, using a different procedure for the 500 and 700 models. 6.1.1. A CCESSING CONFIGURATION OF MODELS Simultaneously press the ENTER, ↑, CLEAR keys.

  • Page 61: Automatic Test

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 TROUBLESHOOTING AUTOMATIC TEST MANUAL TEST MAN.KEYBOARD I2C Devices Test TEST LED Test TGS COM Test SERIAL PORTS Low Kit COM Test TEST CSafe COM Test To scroll through the list of available functions, press the + or – speed keys to display the next or the preceding item;...

  • Page 62: Led Test

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.1.3.2. LED Test The LED test checks the functioning of the display by lighting all the LEDs in the matrix. It also tests the buzzer by changing the frequency to produce a variation in the tone of the sound. There is no message displayed concerning the outcome of this test, which must therefore be checked visually.

  • Page 63: Troubleshooting Menu: Visio Model

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.2. TROUBLESHOOTING MENU: VISIO MODEL The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right- hand corner of the screen in that sequence when the equipment is in Stand-By, as shown in the figure below. A new display will appear from which you can gain access to the various configuration menus, by entering the password on the number keyboard: 2501...

  • Page 64: The Display Fails To Illuminate

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.3. THE DISPLAY FAILS TO ILLUMINATE 6.3.1. LED MODELS THE DISPLAY DOES NOT ILLUMINATE Does the wall outlet supply the Plug the machine into a correct voltage? working electrical outlet Is the mains lead OK? Replace the mains lead Are the fuses OK?
  • Page 65 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Is the voltage at the input Is the voltage at the Replace the power of the Brake Board output of the power entry entry module correct? module correct? Replace Chack the cable that Are the voltages at the CU309 cable connect the Low Kit...

  • Page 66: Sp Models

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.3.2. SP MODELS 6.3.2.1. The Display does not illuminate THE DISPLAY DOES NOT ILLUMINATE Correct operation: after 30 seconds without Is the user pedaling? pedaling the machine switches off Are the LEDs on the Replace the Display Board lit on? Display Board...
  • Page 67 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Is the RPM signal and the Replace the DC voltage at the input to Replace the Stator Brake Board the Brake Board correct? Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: To speed up the troubleshooting procedure, check the state of the power indicator LEDs on the various circuit boards.

  • Page 68: The Display Doesn't Remain On When Stopping The Execution Of The Exercise

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.3.2.2. The Display doesn’t remain on when stopping the execution of the exercise THE DISPLAY DOESN'T REMAIN ON WHEN STOPPING THE EXECUTION OF THE EXERCISE Measure the battery . Carge and/or repalce There are the 12Volt? the battery Check if the f use on the...
  • Page 69 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check if the fuse on the ELT-01 cable is whole. If necessary replace the F5A fuse (A) indicated in the figure follows.

  • Page 70: Visio Models

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.3.3. VISIO MODELS THE DISPLAY DOES NOT ILLUMINATE Plug the machine into Does the wall outlet supply the a working correct voltage? electrical outlet Is the power supply cable Replace thecable Replace the fuses Are the fuses OK? Are the LED on the...
  • Page 71 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Replace the LCD Inverter. Defective LCD Inverter Does the problem persist? Replace the LCD. Replace the Does the problem Defective LCD CPU Board persists? Continued on following page ... Page 6.13...
  • Page 72 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Is the voltage at the Is the voltage at the input Replace the power output of the power entry of the Brake Board entry module module correct? correct? Replace CU309 cable Check if there are the Replace the voltages at the output of...
  • Page 73 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the LED 1 (green) of the Display Board, is correctly lit on. Place the tester probes across pins 3 and 1 of CN4 connectors on the Brake board.

  • Page 74: The Touch Screen Does Not Work / It's Not Calibrated

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.4. THE TOUCH SCREEN DOES NOT WORK / IT’S NOT CALIBRATED Only for VISIO models. For the following menu, please refer to the relevant chapter in the VISIO manual. 6.5. NO AUDIO SOUND Only for VISIO models.

  • Page 75: The Ipod Does Not Work

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.8. THE IPOD DOES NOT WORK Only for VISIO models. THE iPOD DOES NOT WORK Check the audio connection system Enter the audio/video files Is the iPod detected by the lists.
  • Page 76 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Is the v oltage at the output of Replace the CPU Board the CPU Board correct? Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Switch on the machine, connect the iPod on the docking station and check that the device is correctly detected by the machine.

  • Page 77: Message On Display "The Equipment Is Locked (Com)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.9. MESSAGE ON DISPLAY “THE EQUIPMENT IS LOCKED (COM)” This error message can be caused by loss of communication between the High Lit and Low Kit and a 'possible interruption during SW loading/upgrade. The error is displayed by a massage and stored in the “Errors Log”...

  • Page 78: There Is No Resistance

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.10. THERE IS NO RESISTANCE The machine will not produce resistance if: • the display board is not receiving a speed signal; • the Brake Board is not generating current; •...
  • Page 79 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 2 of the connector CN2 on the Brake Board and exercise at a speed of 60RPM.

  • Page 80: The Resistance Is Incorrect

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.11. THE RESISTANCE IS INCORRECT The machine will produce an incorrect resistance if: • the mechanical components are not in perfect condition; • the speed measurement is incorrect; • the Brake Board is defective; •...
  • Page 81 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Carry out the Standard Settings procedure as detailed in the relevant paragraph of the Service menu.

  • Page 82: The Speed Signal Is Incorrect

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.12. THE SPEED SIGNAL IS INCORRECT The speed signal is incorrect if: • The brake disk is incorrectly fixed to the flywheel; • The speed sensor is defective; • The Brake Board is defective. THE SPEED SIGNAL IS INCORRECT Carry out the Standard Setting...
  • Page 83 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Carry out the Standard Setting procedure as detailed in the relevant paragraph of the Service menu.

  • Page 84: The Machine Does Not Read The Tgs

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.13. THE MACHINE DOES NOT READ THE TGS The machine displays this error if the TGS reader is not working properly, or if it is not supplied by the CPU/ARM Board. THE MACHINE DOES NOT READ THE TGS Is the voltage at the input to the...
  • Page 85 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: In Place the tester probes across pins 1 and 3 of connector CN1 of the TGS reader. The measured value should be +12Vdc.

  • Page 86: There Is No Heart Rate Signal

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.14. THERE IS NO HEART RATE SIGNAL 6.14.1. HS RECEIVER AND SENSOR 700 models. HUMAN BODY “CONTINUITY”: it’s well known that for somebody it’s very difficult, nearly impossible, to measure their HR using the hand sensors. This due to a lot of possible causes which could fake the “quality”...
  • Page 87 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 THERE IS NO HR SIGNAL (Hand Sendor) Check the Hand Senson are correctly connectedat to the Restore the connections Connector Board. Check the connection between Restore the connections Hand Sensor Board and Connector Board is ok.
  • Page 88 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the continuity of the signal through two cables ELT-10 and ELT-31: Check also they are correctly connected, referring to paragraph: 2.8.

  • Page 89: Hr Receiver (Chest Belt)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.14.2. HR RECEIVER HEST CORRECT USE OF THE CHEST BELT: Wear the chest belt taking care the area of contact with the body is humid in order to guarantee it proper works. THE HR SIGNAL IS INCORRECT (Chest belt)
  • Page 90 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Check if the +5Vdc are at the Receiver Board defective. input of the Receiver Board. Replace it. Are present? Check if the +5Vdc are at the output of the ARM/CPU Board. Replace the cable.
  • Page 91 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE” you can find in TG Direct section.

  • Page 92: The Telemetric Heart Rate Signal Is Incorrect

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.15. THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT 6.15.1. C HEST CORRECT USE OF THE CHEST BELT: Wear the chest belt taking care the area of contact with the body is humid in order to guarantee it proper works. THE TELEMETRIC HR SIGNAL IS INCORRECT (Chest belt)
  • Page 93 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Are there sources of Receiv er Board def ectiv e. electromagnetic noise near the Replace it. receiv er? The problem does not depend on the equipment Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE”...
  • Page 94 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Figure 6.15-1 The active area of the transmitter is wider on the lateral side (130 cm) instead of the front or the back side (90 cm). Take care of the following diagram: Figure 6.15-2 Page 6.36...
  • Page 95 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Check if the receiver has been correctly mounted on the machine, as detail at paragraph: 7.4. “Disassembling the cardio receiver”. To check for electromagnetic noise near the machine, use Test Box Excite as detailed here below.

  • Page 96: Hand Sensor

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6.15.2. H ENSOR HUMAN BODY “CONTINUITY”: it’s well known that for somebody it’s very difficult, nearly impossible, to measure their HR using the hand sensors. This due to a lot of possible causes which could fake the “quality” of the contact between the human skin and the HS plates, as: hands only just washed or particularly dry, acidity of the skin and/or a particular body fat mass index.
  • Page 97 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE” you can find in TG Direct , section.
  • Page 98 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Page intentionally left blank. Page 6.40...

  • Page 99: Disassembly Of Components

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7. DISASSEMBLY OF COMPONENTS 7.1. DISASSEMBLING THE DISPLAY 7.1.1. 500 500SP VERSION Turn off the machine and unplug the mains lead from the wall outlet: 1. Back off the 4 screws (a) using a medium Phillips screwdriver.

  • Page 100: And 700Sp Version

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.1.2. 700 700SP VERSION Turn off the machine and unplug the mains lead from the wall outlet: 1. Back off the 4 screws (a) using a medium Phillips screwdriver. Figure 7.1-4 2.

  • Page 101: 700Visio Version

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.1.3. 700VISIO VERSION Turn off the machine and unplug the mains lead from the wall outlet: 1. Back off the 4 screws (a) using a medium Phillips Screwdriver. 2. Lower the guard (b). Figure 7.1-7 3.

  • Page 102: Disassembling Boards And Components

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2. DISASSEMBLING BOARDS AND COMPONENTS 7.2.1. LED D (ARM B ISPLAY OARD Figure 7.2-1 Carry out the procedure described in paragraph: 7.1. “Disassembling the display”. Place the Display on a work bench: It is now possible to remove the following boards: •...

  • Page 103: Arm Board (A)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.1.1. ARM board (A) 1. Unplug the connectors highlighted in the figure. 2. Back off the 5 screws (c) using a medium Phillips Screwdriver. 1. Remove the ARM board (A). To reassemble the ARM board, carry out the above steps in reverse order.

  • Page 104: C-Safe Board (B)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.1.2. C-Safe board (B) 1. Disconnect from the ARM board the connector highlighted in the figure. 2. Remove the hot glue that fix the board on the casing and remove the C-Safe board (B), sliding it upward.

  • Page 105: Visio Display 15" (Cpu Board)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2. VISIO D 15” (CPU B ISPLAY OARD Figure 7.2-4 Carry out the procedure described in paragraph: 7.1. “Disassembling the display”. Place the display on a work bench: It is now possible to remove the following components: •...

  • Page 106: Wireless Board (A)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.1. Wireless board (A) 1. Unplug the 2 antenna connectors of the wireless board, highlighted in the figure. CAUTION: Pay particular attention to the wireless antenna cables and connectors, because extremely sensitive, moreover...
  • Page 107 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 To reassemble the antenna cables (X) and (Y), follow the routing shown below. The Dissipator (Z) is only on the ATSC and ISDB-T version. Figure 7.2-8 Page 7.9...

  • Page 108: Tuner Dvb-T Board (B)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.2. Tuner DVB-T board (B) 1. Back off the 3 screws (a) using a medium Phillips Screwdriver. 2. Remove the protection guard of Tuner board (b). Figure 7.2-9 3. Back off the 3 spacers (c). 4.

  • Page 109: Tuner Board Atsc (B1) And Isdb-T (B2)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.3. Tuner board ATSC (B1) and ISDB-T (B2) Figure 7.2-11 Carry out the procedure described in paragraph: 7.2.2.2 “Tuner DVB-T board (B)” at step (4). 1. Remove the Tuner board ver. ATSC (B1), or ver. ISDB-T (B2). 2.

  • Page 110: Lcd Inverter (C)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.4. LCD Inverter (C) 1. Unplug the connectors highlighted in the Figure. 2. Back off the 4 screws (a), using a medium Phillips Screwdriver. 3. Remove the LCD inverter cover (b). Figure 7.2-13 4.

  • Page 111: Cpu Board (D)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.5. CPU board (D) Figure 7.2-15 Carry out the procedure described in paragraph: 7.2.2.1 “Wireless board (A)” and 7.2.2.2 “Tuner DVB-T board (B)”. 1. Unplug the connectors highlighted in the figure. 2.

  • Page 112: Lcd (E) + Touch Screen

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.6. LCD (E) + Touch Screen Carry out the procedure described in paragraph: 7.2.2.5 “CPU board (D)”. 1. Back off the 6 screws (b) using a medium Phillips Screwdriver. 2. Remove the LCD Inverter as described in the paragraph: 7.2.2.4 “LCD Inverter (C)”.

  • Page 113: Headphone Jack (F)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.7. Headphone Jack (F) 1. Unplug the connector highlighted in the figure. 2. Back off the 2 screws (a) using a small Phillips screwdriver. 3. Remove the Headphone Jack (F). To reassemble the Headphone Jack, follows the above steps in the reverse order.

  • Page 114: Dual Tgs Reader + Usb Port (G)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.8. Dual TGS reader + USB port (G) 1. Unplug the cables highlighted in the figure. 2. Back off the 3 screws (a) using a medium Phillips Screwdriver. 3. Remove the TGS group and the USB port (G), as indicated in the figure at the side.

  • Page 115: Ipod Docking Station (H)

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.9. iPod Docking Station (H) 1. Lift the Docking Station covering cap up and back off the screw (a) using a medium Phillips screwdriver Figure 7.2-20 2. Unplug the cable highlighted in the figure and remove the iPod Docking Station (H).

  • Page 116: Frontal Plugs Tgs + Usb And Cover

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.2.2.10. Frontal plugs TGS + USB and cover 1. Back off the 4 screws (a) using a medium Phillips screwdriver. 2. Remove the frontal plug from the front side. To reassemble the Frontal plugs and USB port, follows the above steps in the reverse order.

  • Page 117: Disassembling The Keyboard / Touch Screen

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.3. DISASSEMBLING THE KEYBOARD / TOUCH SCREEN 7.3.1. LED K EYBOARD Carry out the procedure described in paragraph: 7.1. “Disassembling the display” to the point (3). Place the display assembly on a work bench: 1.
  • Page 118 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 To assemble a new keyboard: 1. Remove the backing film which protects the adhesive. 2. Insert the connector in the special slot on the display and connect it to the ARM Board. 3.

  • Page 119: Visio Version

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.3.2. VISIO VERSION For the Touch Screen disassembly, refer to the Display Board disassembling procedure described at the paragraph: 7.2.2.6 “LCD (E) + Touch Screen”. Page 7.21...

  • Page 120: Disassembling The Cardio Receiver

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.4. DISASSEMBLING THE CARDIO RECEIVER Turn off the machine and unplug the mains lead from the wall outlet. 1. Back off the 6 screws (a) using a medium Phillips screwdriver. Figure 7.4-1 2.
  • Page 121 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 1. Remove the adhesive tape which keep the receiver in its housing. 6. Remove the cable tie and extract the cardio receiver from the protection sponge (e). Figure 7.4-4 2. Extract the cardio receiver as shown in the figure (f) and disconnect the connector as shown in the figure (g).

  • Page 122: Disassembling The Fixed Handgrips

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.5. DISASSEMBLING THE FIXED HANDGRIPS Turn off the machine and unplug the mains lead from the wall outlet. 1. Back off the 6 screws (a) with a medium Phillip screwdriver. Figure 7.5-1 2.
  • Page 123 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 1. Back off the 4 screws (e) using a 4mm hexagonal wrench. 6. Remove the lower tray bracket. Figure 7.5-4 2. Back off the 6 screws (f) with a 6mm hexagonal wrench (back off the 3 at the right side or at the left side depending on the handlebar you want to remove).

  • Page 124: Disassembling The Hand Sensor

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.6. DISASSEMBLING THE HAND SENSOR Only for powered version: 700, 700SP and 700VISIO. Turn off the machine and unplug the mains lead from the wall outlet. For each handle sensor: 1.
  • Page 125 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 For each lever sensor: 1. Back off the 4 screws (b) using a small Phillips screwdriver. Figure 7.6-3 2. Lift up the top sensor. 3. Remove the lower sensor. 4. To disconnect the sensors, unplug the two faston and the connector (c) of the touch sensor indicated in the figure.

  • Page 126: Disassembling The Guards

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.7. DISASSEMBLING THE GUARDS 7.7.1. R EAR GUARD Turn off the machine and unplug the mains lead from the wall outlet. 1. Back off the screws (a), on both sides of the machine, using a 4mm hexagonal wrench.
  • Page 127 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6. Back off the 2 screws (e), with a medium Phillips screwdriver Figure 7.7-4 7. Back off the 3 screws (f), on both side of the machine, using a medium Phillip screwdriver 8.

  • Page 128: Brake Box Cover Guard

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.7.2. B RAKE BOX COVER GUARD 1. Back off the 3 screws (a), on both sides of the machine, using a medium Phillips screwdriver. 2. Lift up the top cover along the display column and secure it with a strap.

  • Page 129: Front Guards

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.7.3. F RONT GUARDS Carry operations described paragraph: 7.7.2. “Brake box cover guard”. 1. Remove the guard (a) unhook the tabs in the direction indicated by the arrows. 2. Pull it out from the top. Figure 7.7-9 3.

  • Page 130: Disassembling The Levers

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.8. DISASSEMBLING THE LEVERS Turn off the machine and unplug the mains lead from the wall outlet. 1. To remove the lever (a), remove the plastic plug (b) forcing outwards with a small flat Phillips screwdriver.
  • Page 131 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7. Remove the lever (g) since the constraint shown in Figure, using a 6mm hexagonal wrench and look the opposite ring nut with a 25mm ring nut spanner and a Ratchet wrench.

  • Page 132: Disassembling The Brake Box

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.9. DISASSEMBLING THE BRAKE BOX Carry operations described paragraph: 7.7.2. “Brake box cover guard”. 1. Back off the 2 screws (a), with a 4mm hexagonal wrench. Figure 7.9-1 2. Disconnect the 4 connectors highlighted in the figure at the side.

  • Page 133: Disassembling The Hand Sensor

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.10. DISASSEMBLING THE HAND SENSOR Only for powered version: 700, 700SP and 700VISIO. Carry operations described paragraph: 7.7.2. “Brake box cover guard”. 1. Back off the 2 screws (a) that fixes the Brake Box at the frame, with a 3mm hexagonal wrench.

  • Page 134: Disassembly The Primary Shaft And Pulley

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.11. DISASSEMBLY THE PRIMARY SHAFT AND PULLEY Carry operations described paragraph: 7.7.1. “Rear guard”. For remove the pulley on both levers: 1. Back off the screw (a), with a 10mm hexagonal wrench, looking it on the opposite side.
  • Page 135 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Take note about the measure “X” on the tighten device adjusting bolt. Figure 7.11-4 4. Loosen the nut (f) and the bolt (g), with a 17mm wrench; to loosen the tension on the belt.
  • Page 136 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7. Use an extractor, to remove the axial support (i), as shown in the figure at the side. Figure 7.11-7 8. Back off the 4 screws (l) with a 13mm wrench, looking the nut on the opposite side.
  • Page 137 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Reassembly notes: 1. Reinsert the belt on the pulley. 2. Place the 2 pillow blocks again on the shaft. 3. Lock the left pillow block on the machine frame. 4. Push the left pillow block up against the shaft ledge and tighten the grub screws (a) and (b).
  • Page 138 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9. Place the belt on the pinion (e), so that the belt is as much aligned as possible with the pulley. 10. Tighten a little bit the belt and rotate the pulley until the belt is routing steadily on the pinion races.

  • Page 139: Disassembling The Platform Lever

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.12. DISASSEMBLING THE PLATFORM LEVER Carry operations described paragraph: 7.7. “Disassembling the guards”. 1. Back off the screw (a), with a 10mm hexagonal wrench, locking it on the opposite side. Figure 7.12-1 During the reassembly insert first the bolt (1) and on the opposite side the...
  • Page 140 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 3. Remove the screw (d) that is locking the bar (e) with a medium extractor, as shown in the figure at the side. Figure 7.12-4 Carry operations described paragraph: 7.7.3. “Front guard”. 4.
  • Page 141 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 6. Back off the 4 nut (h) with a 10mm socket wrench. 7. Remove the footboard. Figure 7.12-7 8. Back off the 4 screws (i) with a 4mm hexagonal wrench. ATTENTION: During reassembly...
  • Page 142 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 10. Remove the pin (l) indicate in the figure (A) with a 6mm hexagonal wrench and lock the ring nut on the opposite side with a 20mm ring nut spanner, as highlight in figure (B). ATTENTION: During reassembly...
  • Page 143 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 12. Back off the pin (n) with a 6mm hexagonal wrench, locking the ring nut on the opposite side using a 25mm ring nut spanner. 13. Remove the central lever (o1) and/or (o2) to replace, taking centred, in position, the other lever.

  • Page 144: Disassembling The Brake Winding

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.13. DISASSEMBLING THE BRAKE WINDING Carry operations described paragraph: 7.7.1. “Rear guard”. 1. Disconnect the 2 Faston highlighted in the figure. Figure 7.13-1 2. Back off the screw (a) with a 4mm hexagonal wrench, on both sides.

  • Page 145: Disassembling The Flywheel And Betl Tensioner

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.14. DISASSEMBLING THE FLYWHEEL AND BETL TENSIONER 7.14.1. P OWERED MODELS Only for powered models: 500, 700 and 700VISIO. Carry operations described paragraph: 7.7.1. “Rear guard”. 1. Loosen the transmission belt, with a 17mm wrench, as highlighted in the figure.
  • Page 146 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Bring the flywheel group on a work bench: 4. Remove the 2 pillow blocks (b) and (c) using two 5mm hexagonal wrenches, one against the other. 5. Remove the 2 pillow blocks. CAUTION: During reassembly lock down the shaft screws, using a torque wrench setting of 10Nm and using the...

  • Page 147: Self-Powered Models

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.14.2. S POWERED MODELS Only for Self-powered models: 500SP and 700SP. In order to bring the flywheel group on a workbench, carry out the operations described in paragraph: 7.14.1. “Powered models”...
  • Page 148 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Figure 7.14-8 1. Back off the 2 screws (c) with two 5mm hexagonal wrenches, one opposite to the other. 2. Remove the stator group (d) and the belt tension system support (e) on the opposite side. WARNING: During reassembly, lock down the screws (c) using a torque wrench setting of 10Nm and using the LOCTITE 243.

  • Page 149: Disassembling The Speed Sensor

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.15. DISASSEMBLING THE SPEED SENSOR Only for powered version: 500, 700 and 700VISIO. Carry operations described paragraph: 7.7.1. “Rear guard”. 1. Back off the 2 screws (a) with a medium Phillips screwdriver.

  • Page 150: Disassembling The Battery

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.16. DISASSEMBLING THE BATTERY Only for powered version: 500SP and 700SP. Carry operations described paragraphs: 7.7.2. “Brake box cover guard” and 7.7.3. “Front guards”. 1. Disconnect the 2 Faston highlighted in the figure 2.

  • Page 151: Disassembling The Footboards, Power Entry Module And Wheels

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 7.17. DISASSEMBLING THE FOOTBOARDS, POWER ENTRY MODULE AND WHEELS Front Footboard: Carry operations described paragraph: 7.7.3. “Front guards”. 1. Turn the machine on one side. 2. Back off the 6 screws (a) on the front footboard, with medium...
  • Page 152 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Power entry module (only powered models): 1. Back off the 2 screws (a), with a 4mm hexagonal wrench. 2. Back off the 2 screws (b) with a small Phillips screwdriver, for remove the cover. 3.

  • Page 153: Adjustment

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 8. ADJUSTMENT 8.1. BELT TENSION 1. Back off the nut (a) with a 17mm wrench. 2. Adjust the tension acting on the screw (b) with a 17mm wrench, as indicated by arrows in figure.

  • Page 154: Speed Sensor Positioning

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 8.2. SPEED SENSOR POSITIONING Only for powered version (500, 700 e 700WTV). 1. Loosen the 2 screws (a) and move the speed sensor support (b) laterally, as indicated by arrows. Figure 8.2-1 2.

  • Page 155: Brake Winding Positioning

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 8.3. BRAKE WINDING POSITIONING Carry operations described paragraph: 7.7.1. “Rear guard”. 1. Loosen the 2 screws (a) with a 17mm wrench. 2. Move the brake winding plate support (b), horizontally as indicated by arrows, so that the copper disk is centred on the brake winding, using a 1mm thickness gauge.

  • Page 156: The Machine Is Not Flat

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 8.4. THE MACHINE IS NOT FLAT This problem may be due to the positioning of the machine on a not flat surface. To solve this problem it is necessary to act on foot adjustment. Figure 8.4-1 The equipment is levelled by adjusting the two front feet and the two rear feet: 1.

  • Page 157: Machine Configuration

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9. MACHINE CONFIGURATION 9.1. USER MENU CONFIGURATION: 500LED MODELS The machine configuration procedure is invoked, when the machine is in standby mode, by simultaneously pressing the keys ENTER, ↑, CLEAR. The following prompt appears on the display: ENTER PASSWORD: To access the procedure, type in the password 2406 and press ENTER to confirm.

  • Page 158: Language

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 To scroll through the list of available functions, press the + or – speed keys to display the next or the preceding item; confirm the choice by pressing ENTER. To cancel the operation, press the CLEAR key for a few seconds.

  • Page 159: Pause Time

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.1.4. P AUSE TIME It is possible to set a maximum pause time for each exercise, ranging from 10 to 999 seconds. To change the setting, when the display shows the currently selected maximum time: PAUSE TIME xxx Press the ENTER key to change the value: The current parameter value starts to blink on the display;...

  • Page 160: Default Weight

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.1.7. D EFAULT WEIGHT It is possible to set the default weight for a generic user, ranging from 10 to 99 kilograms. To change the setting, when the display shows the currently selected default weight: DEFAULT WEIGHT KG xx Press the ENTER key to change the parameter: The current parameter value starts to blink on the display;...

  • Page 161: Default Distance

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.1.10. D EFAULT DISTANCE It is possible to set the default distance for an exercise session, with values ranging from 1 to 999. To change the setting, when the display shows the current value: DEFAULT DISTANCE KM xxx Press the ENTER key to modify the value: The current parameter value starts to blink on the display;...

  • Page 162: Modifiable Target Frequencies

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.1.13. M ODIFIABLE TARGET FREQUENCIES It is possible to enable or disable modification of the target heart rate during a constant heart rate exercise. To change the selection, when the display shows the current setting: HR : xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: MODIFIABLE <default>...

  • Page 163: Format P&Pkey

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.1.16. F P&P ORMAT This function formats a TGS key for Plug&Play mode operation. To select the function, when the display shows: FORMAT P&P Press ENTER to confirm. At the end of the formatting procedure, hold down the CLEAR key for a few seconds to exit.

  • Page 164: User Menu Configuration: 700Led Models

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.2. USER MENU CONFIGURATION: 700LED MODELS The machine configuration procedure is invoked, when the machine is in standby mode, by simultaneously pressing the keys ENTER PASSWORD: 2406 To access the procedure, type in the password and press ENTER to confirm.

  • Page 165: Language

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.2.1. L ANGUAGE After selecting a language from the list of those available, all messages subsequently displayed by the machine will be in the chosen language. To change the selection, when the display shows the current setting: LANGUAGE : xxx Press the +/- GOAL keys to select the desired language from the options available.

  • Page 166: Cooldown Time

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.2.5. C OOLDOWN TIME It is possible to set the cooldown time for each exercise, ranging from 5 to 180 seconds. To change the setting, when the display shows the currently selected maximum time: COOLDOWN TIME xxx Press the ENTER key to change the value: The current parameter value starts to blink on the display;...

  • Page 167: Modifiable Target Heart Rate

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.2.8. M ODIFIABLE TARGET HEART RATE It is possible to enable or disable modification of the target heart rate during a constant heart rate exercise. To change the selection, when the display shows the current setting: HR : xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: MODIFIABLE <default>...

  • Page 168: Enable Multi-Language Mode

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.2.12. E NABLE MULTI LANGUAGE MODE The machine can be configured to allow selection of the language at each session. To change the selection, when the display shows the current setting: LANGUAGE : xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: ANGUAGE...

  • Page 169: Service Menu Configuration: Led Models

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3. SERVICE MENU CONFIGURATION: LED MODELS The configuration procedure is invoked when the machine is in standby mode, using a different procedure for the 500 and 700 models. 9.3.1. A CCESSING CONFIGURATION OF MODELS Simultaneously press the ENTER, ↑, CLEAR keys.
  • Page 170 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 TECHNICAL LOW KIT PARAM. CONFIGURATION OPERATING DATA ERRORS LOG STANDARD SETTINGS LOW KIT MENU HIGH KIT VERSION BOOT VERSION KEY READER VERS. To scroll through the list of parameters, press the + or – effort level keys to display the next or the preceding item.

  • Page 171: Low Kit Parameter

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.3. L OW KIT PARAMETER This function provides access to parameters used for modifying certain settings of the lower assembly. To access this menu, when the display shows: LOW KIT PARAM. Press ENTER.

  • Page 172: Default Setting

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.3.3. Default Setting To load the default parameter values, scroll using the +/- effort level keys until the display shows: DEFAULT SETTING ? Press ENTER. Display shows: CONFIRM ? Press ENTER to write the default values to the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.

  • Page 173: Operating Data

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.4. O PERATING DATA This function makes it possible to access the machine usage data stored in the low kit. To access this menu, when the display shows: OPERATING DATA Press ENTER.

  • Page 174: Write To Low Kit

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.4.2. Write to low kit To write the values of the currently displayed parameters to the low kit, scroll using the +/- keys until the display shows: WRITE TO LOW KIT ? Press ENTER to write the new data to the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.

  • Page 175: Errors Log

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.5. E RRORS LOG This function accesses the machine’s error history log. To access this menu, when the display shows: ERRORS LOG Press ENTER. This function is structured as follows: READ FROM ERRORS LOG LOW KIT ?

  • Page 176: Com.fault X

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.5.3. COM.Fault This is a counter that displays the number of errors in serial communication between the upper and the lower kit. This counter increase each time a communication fault is detected. Scroll using the +/- keys until the display shows: COM.FAULT X To reset it press ENTER, the LED display shows:...

  • Page 177: Standard Settings

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.6. S TANDARD SETTINGS This function clears the operating data of the machine and simultaneously resets the brake board parameters to their default values. To access this menu, when the display shows: STANDARD SETTINGS ? Press ENTER, the following message appears: CONFIRM ?

  • Page 178: Low Kit Fault Code

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.3.7.2. Low Kit fault code This function displays the error code that is blocking the low kit. To access this menu, when the display shows: LOW KIT FAULT CODE Press ENTER, the following message appears: FAULT=XX In case of FAULT=00, the board is not in an error condition.

  • Page 179: Config.: Visio - Visioweb User Menù

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.4. CONFIG.: VISIO - VISIOWEB USER MENÙ The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence, in Stand-By, as shown in the figure below: A new display will appear from which you can gain access to the various configuration menus, by entering the password on the number keyboard: 2406...

  • Page 180: Service Menu Config.: Visio - Visioweb

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.5. SERVICE MENU CONFIG.: VISIO - VISIOWEB The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence, in Stand-By, as shown in the figure below: A new display will appear from which you can gain access to the various configuration menus, by entering the password on the number keyboard: 2501...

  • Page 181: Table Of Configuration Parameters

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 9.5.1.1. Table of configuration parameters To correctly display the parameter values, you need to load them from the low kit, using the “Read from low kit” function. After any changes to the parameter values, you need to save them in the low kit using the “Write to low kit”...
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  • Page 183: Updating The Sw

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 10. UPDATING THE SW The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence when the equipment is in Stand-By, as shown in the figure below.
  • Page 184 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 Page intentionally left blank. Pagina 10.2...

  • Page 185: Functional Test Md Models

     That the exercises are performed according to the biomedical specifications for which the medical device was designed. Technogym® ensures its own safety standards by means of the following tools and activities:  ISO 9001/2000 certification of the company; ...
  • Page 186 SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 First of all, check the resistance on the tester probes is approximately 0Ω. Pagina 11.2...

  • Page 187: Mechanical Testing Of Security

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 11.2. MECHANICAL TESTING OF SECURITY 11.2.1. C HECKING THE ASSEMBLY OF THE TRANSMISSION AND LEVERS SYSTEMS Check the correct assembly of the: levers, footboards and brake components. In particular, make sure that: 1.

  • Page 188: List Of Critical Spare Parts

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 11.4. LIST OF CRITICAL SPARE PARTS Technogym medical devices are identified by “Serial N” plates that allow them to be tracked throughout the useful life-span of the device. Just as for products, there is also a list of so-called CRITICAL components which, through the SN, must be guaranteed as traceable.

  • Page 189: Scheduled Maintenance

    The EXTRAORDINARY maintenance operations have to be performed by a TG qualified technician specially trained by Technogym. They consist of the set up, the start up, all the inspections and service operations and the adjustments the machine can need to guarantee a good state of wear and the proper functioning conditions.

  • Page 190: Ordinary Maintenance Operation

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 12.1. ORDINARY MAINTENANCE OPERATION 12.1.1. S ETTING UP THE OPERATION AILY 1. Turn off the machine by placing the switch in position 0 (OFF). 2. Unplug the mains lead from the wall outlet. 12.1.2.

  • Page 191: Extra-Ordinary Maintenance Operations

    12.2.4. C HECKING THE AMOUNT OF PLAY ON THE BALL JOINTS 1. Check the amount of play on the ball joints. If any anomalies are found call in the authorized Technogym Technical Service. 12.2.5. C HECKING THE WEAR OF RUBBER PARTS 1.

  • Page 192: Checking The Display

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 12.2.8. C HECKING THE DISPLAY 1. Check the operation of all the keys on the keyboard. 2. Check the operation of all the LEDs and the buzzer. 3. Check VISIO Touch Screen calibration. 12.2.9.

  • Page 193: Appendix

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 13. APPENDIX 13.1. PASSWORD MENUTABLE The configuration menus available and their corresponding access passwords are shown below: PASSWORD LIST Configurazione tecnica; 2501 Technical configuration; VISIO 2502 Upload/ Network page; VISIO Scrivi il Serial Number;...

  • Page 194: Required Tools

    SYNCHRO Excite +: Service & maintenance manual - rev. 7.1 13.2. REQUIRED TOOLS The following tools are required for carrying out the various disassembly, adjustment and maintenance action on the machine: • Small Phillips screwdriver; • Medium Phillips screwdriver; • Big Phillips screwdriver; •...
  • Page 196 TECHNOGYM S.p.A. Via Calcinaro, 2861 47521 Cesena (FC) ITALIA Tel.: +39-0547-56047 Fax: +39-0547-650150 e-mail: service@technogym.com 0SM00587AA-UK...

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