Technogym Step 500i SP Service Maintenance Manual
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Technogym Step 500i SP Service Maintenance Manual

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. 1.4
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  • Page 1 & ERVICE MAINTENANCE MANUAL . 1.4...
  • Page 3 The information contained in this document is subject to change without notice. Technogym does not guarantee this documentation in any way. Technogym shall not be held responsible for any errors contained in this manual and declines all liability for accidents or damages resulting from the supply, characteristics or use of this manual.
  • Page 5 STEP EXCITE: Service & maintenance manual - rev. 1.4 Summary 1. GENERAL NOTICES............................. 1.1 1.1. I ..............................1.1 NTRODUCTION 1.2. R ............................1.1 ECOMMENDATIONS 1.3. G ......................1.2 ENERAL RULES FOR REPAIR PROCEDURES 2. TECHNICAL SPECIFICATIONS ........................2.1 2.1. P ..............................
  • Page 6 STEP EXCITE: Service & maintenance manual - rev. 1.4 4. ACCESSORIES ............................... 4.1 4.1. C .......................... 4.1 ARDIO THEATER CONNECTION 4.2. PC ..........................4.1 LINK FOR PROGRAMMING 4.3. C ..........4.2 ABLE FOR EXCHANGING CHANNEL TUNING DATA BETWEEN TWO MACHINES 4.4.
  • Page 7 STEP EXCITE: Service & maintenance manual - rev. 1.4 7.6. D ........................... 7.23 ISASSEMBLING THE SENSOR 7.7. D .......................... 7.24 ISASSEMBLING THE GUARDS 7.8. D ......................7.26 ISASSEMBLING THE ELECTRICAL BOX 7.9. D ........................... 7.27 ISASSEMBLING THE PEDALS 7.10. D ........................
  • Page 8 STEP EXCITE: Service & maintenance manual - rev. 1.4 9.2.16. Format P&P key ..........................9.12 9.2.17. Lubricated............................9.12 9.2.18. SN ..............................9.12 9.3. S ........................9.13 ERVICE MENU CONFIGURATION 9.3.1. Time and date ..........................9.14 9.3.1.1. Hour ....................................9.15 9.3.1.2. Minutes....................................
  • Page 9 STEP EXCITE: Service & maintenance manual - rev. 1.4 10.3.3. Checking the working conditions....................10.3 10.3.4. Checking the wear of rubber parts ....................10.3 10.3.5. Checking the belt ..........................10.3 10.3.6. Checking the chains........................10.3 10.3.7. Checking the wear of the pulleys ....................10.3 10.3.8.

  • Page 10: Step Excite: Service & Maintenance Manual - Rev

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Page intentionally left blank Pagina vi...

  • Page 11: General Notices

    1. GENERAL NOTICES 1.1. INTRODUCTION This document is reserved for Technogym Service technicians, and is intended to provide authorized personnel with the necessary information to correctly carry out repairs and maintenance. A thorough knowledge of the technical information contained in this manual is essential for completing the professional training of the operator.

  • Page 12: G Eneral Rules For Repair Procedures

    1. Always mark any parts or positions which may be confused with each other at the time of reassembly. 2. Use original Technogym spare parts and lubricants of the recommended brands. 3. Use special tools where specified. 4. Consult the Technical Newsletters, which may contain more up-to-date information on adjustments and maintenance than those contained in this manual.

  • Page 13: Technical Specifications

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2. TECHNICAL SPECIFICATIONS 2.1. PRODUCT CODES The machine codes take into account all the possible variants and options available for the products. The machine code, which does not include the Serial Number, consists of 16 alphanumeric characters arranged as follows: Characters description key to values...

  • Page 14: A Vailable Versions

    Step Excite 2.2. AVAILABLE VERSIONS There machine is available in 5 versions: • Step 500i: mains operated machine • Step 500i SP: self-powered machine • Step 700i: mains operated machine • Step 700i SP: self-powered machine • Step 700i E: mains operated machine with Wellness TV display all of which have the same structure but are differentiated by certain characteristics.

  • Page 15: M Echanical Characteristics

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.3. MECHANICAL CHARACTERISTICS ERSION 500i – 700i - 700i E 500i SP – 700i SP Width 79 cm – 31.1 in Length 112 cm – 44.1 in Height 184 cm – 72.4 in 100 kg - 220 lbs Weight 2.4.

  • Page 16: C Onformity To Regulations

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.5. CONFORMITY TO REGULATIONS The machine conforms to the following standards: Europe EN 55014-1 EN 55014-2 EN 61000-3-2 EN 61000-3-3 EN 60335-1 UL 1647 Safety EN 957-1 EN 957-8 class SA 73/23/CE Directives 89/366/CE...

  • Page 17: W Iring Diagrams

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7. WIRING DIAGRAMS 2.7.1. I MODEL 2.7.1.1. Powered version CSAFE BOARD KEYBOARD CBQ-13 386 BOARD DISPLAY BOARD ELT-16 RECEIVER CBQ-32 READER DISPLAY STP-04 STP-03 Patch Conn. POWER BRAKE ENTRY STP-00 STP-05 BRAKE BOARD MODULE...

  • Page 18: Cordless Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.1.2. Cordless version CSAFE KEYBOARD BOARD CBQ-13 BOARD ELT-16 RECEIVER DISPLAY BOARD CBQ-32 BOARD DISPLAY STP-04 STP-03 BRAKE BATTERY STP-01 STP-05 BRAKE BOARD Patch Patch Conn. Conn. ALTERNATOR BATTERY CHARGER INPUT Page 2.6...

  • Page 19: Powered Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.2. – ARM I MODEL BOARD 2.7.2.1. Powered version CSAFE BOARD KEYBOARD CBQ-13 ARM DISPLAY BOARD ELT-16 RECEIVER CBQ-32 READER DISPLAY STP-04 STP-03 Patch Conn. POWER BRAKE ENTRY STP-00 STP-05 BRAKE BOARD MODULE Patch...

  • Page 20: Cordless Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.2.2. Cordless version CSAFE KEYBOARD BOARD CBQ-13 ARM DISPLAY BOARD ELT-16 RECEIVER CBQ-32 READER DISPLAY STP-04 STP-03 BRAKE BATTERY STP-01 STP-05 BRAKE BOARD Patch Patch Conn. Conn. ALTERNATOR BATTERY CHARGER INPUT Page 2.8...

  • Page 21: I Model

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.3. I MODEL 2.7.3.1. Powered version RECEIVER CSAFE ELT-16 BOARD CBQ-13 READER L LOWER R LOWER SENSOR SENSOR HAND CBQ-32 CBQ-25-1 SENSOR STP-06 386 BOARD BOARD L UPPER R UPPER DISPLAY BOARD SENSOR SENSOR KEYBOARD...

  • Page 22: Cordless Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.3.2. Cordless version RECEIVER CSAFE ELT-16 BOARD CBQ-13 READER L LOWER R LOWER SENSOR SENSOR HAND CBQ-32 CBQ-25-1 SENSOR STP-06 386 BOARD BOARD L UPPER R UPPER DISPLAY BOARD SENSOR SENSOR KEYBOARD STP-06 STP-06...

  • Page 23: Powered Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.4. – ARM I MODEL BOARD 2.7.4.1. Powered version RECEIVER CSAFE ELT-16 BOARD CBQ-13 READER L LOWER R LOWER SENSOR SENSOR HAND CBQ-32 CBQ-25-1 SENSOR STP-06 BOARD ARM DISPLAY BOARD L UPPER R UPPER SENSOR SENSOR...

  • Page 24: Cordless Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.4.2. Cordless version RECEIVER CSAFE ELT-16 BOARD CBQ-13 READER L LOWER R LOWER SENSOR SENSOR HAND CBQ-32 CBQ-25-1 SENSOR STP-06 ARM DISPLAY BOARD BOARD L UPPER R UPPER SENSOR SENSOR KEYBOARD STP-06 STP-06 DISPLAY...

  • Page 25: Wellness Tv Touch Screen Ncb Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.5. E WTV MODEL 2.7.5.1. Wellness TV Touch screen NCB version S -Video CVBS Left Right Antenna CONNECTORS INPUT inlet PANEL AUX BOARD STP-07 DISPLAY CSAFE BOARD BOARD CB-9 READER CBQ-13 CBQ-32 RECEIVER ELT-16...

  • Page 26: Wellness Tv Touch Screen Ub Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.7.5.2. Wellness TV Touch screen UB version Antenna CONNECTORS CSAFE S-Video CVBS Left Right intel PANEL AUX INPUT BOARD STP-07 DISPLAY BOARD CU124 CU99 READER CB-9 RECEIVER ELT-16 CBQ-32 LEFT TOUCH SENSOR L LOWER R LOWER...

  • Page 27: W Iring

    STEP EXCITE: Service & maintenance manual - rev. 1.4 2.8. WIRING CB-9: DVD video input cable Connector board - AUX input board Connector board Signal Color Input board Color left audio IN White Braid right audio IN Braid video IN Yellow Braid Switching...
  • Page 28 STEP EXCITE: Service & maintenance manual - rev. 1.4 CV-302: LCD inverter power supply cable CPU Board - LCD Inverter CPU Board Signal Color LCD Inverter Black +3.3 Vdc power supply Black Black +12 Vdc power supply Orange ELT-16: HFU Receiver cable Display Board –...
  • Page 29 STEP EXCITE: Service & maintenance manual - rev. 1.4 STP-03: Power supply cable between upper and lower assemblies Brake board - Display Board Brake board Signal Color Display Board White Yellow - sensing +5 Vdc digital Pink +12 Vdc Brown +5 Vdc Green +sensing +5 Vdc digital...
  • Page 30 STEP EXCITE: Service & maintenance manual - rev. 1.4 STP-06: Hand sensor – Touch sensor cable Hand Sensor Board - Sensors Hand sensor Signal Color Sensors board J2 - J4 Right Left Right sensor signal White Sensor signal reference Brown down Black Left sensor signal...

  • Page 31: Principles Of Operation

    STEP EXCITE: Service & maintenance manual - rev. 1.4 3. PRINCIPLES OF OPERATION 3.1. BLOCK DIAGRAM The machine block diagram is illustrated in the figure below: Antenna inlet (W TV only) CONNECTORS PANEL LEFT RIGHT SENSOR SENSOR DISPLAY CSAFE BOARD HAND SENSOR CARDIO...

  • Page 32: Display Boards

    STEP EXCITE: Service & maintenance manual - rev. 1.4 3.1.1. ISPLAY BOARDS 3.1.1.1. 500i and 500i SP versions The display comprises the following circuit boards: • 386 B OARD This is the circuit board which comprises the CPU, a 386 microprocessor, its logic circuits and a FLASH EPROM containing the operating program for the machine.

  • Page 33: I Arm And 500I Sp Arm Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 3.1.1.2. 500i ARM and 500i SP ARM models The display comprises the following circuit boards: • DISPLAY BOARD This is the heart of the display: this is the circuit board which comprises the CPU, an ARM microprocessor, its logic circuits and a FLASH EPROM containing the operating program for the machine moreover, acts as the interconnection hub for all the components of the display and serves as the point of connection with the electrical box.

  • Page 34: I Arm And 700I Sp Arm Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 - Touch sensor. distributes to the display the voltages received from the Power Supply Board; > exchanges, via the RS-485 serial link to the Brake board, the commands for controlling > the brake;...

  • Page 35: I E Wellness Tv Touch Screen

    STEP EXCITE: Service & maintenance manual - rev. 1.4 The board includes the following indicator LEDs: LED name Color Description if ON the +5 Vdc power supply from the LED1 yellow Brake board correctly reaches the board. if ON the +12 Vdc power supply from the LED2 green Brake board correctly reaches the board.

  • Page 36: Ie Wellness Tv Touch Screen Ub Model

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Headphone jack; > Splitter / amplifier; > LCD power supply inverter. > The principal functions of the board are: Distributes the voltages received from the Brake board to the display; > Exchanges, via the RS-485 serial link to the Brake board, the commands for controlling the >...
  • Page 37 STEP EXCITE: Service & maintenance manual - rev. 1.4 Voltage received from the brake board; RS-485 serial link to the brake board. The board includes the following indicator LED: LED name Color Description if ON the +12 Vdc supply from the AT driver green box, correctly reaches the board.

  • Page 38: Tgs Reader

    STEP EXCITE: Service & maintenance manual - rev. 1.4 3.1.3. READER This board enables the machine to read the user's TGS key for performing workouts programmed with the Wellness System. 3.1.4. ENSOR OARD This is the board which manages the hand sensors, interfacing them with the Display board. It processes the analog signal received from the sensors and outputs one pulse for each heart beat that is detected.

  • Page 39: Brake

    STEP EXCITE: Service & maintenance manual - rev. 1.4 The board includes the following indicator LEDs: LED name Color Description if ON the board is supplying the brake winding. LED1 green if BLINKING the Brake board is in an error condition.

  • Page 40: Alternator

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Therefore, do not connect more than 14 Step Excite machines with a 220 VAC mains supply, or 7 machines with a 110 VAC mains supply. WARNING: If other types of machines are connected together, the maximum number is determined by their current draw.

  • Page 41: B Rake Control

    STEP EXCITE: Service & maintenance manual - rev. 1.4 3.2. BRAKE CONTROL 3.2.1. ECHANICS The motion of the pedals imparts a rotation to the primary shaft via the chain connected to the 2 pedals. This chain actually consists of sections of chain coupled with springs. The primary shaft is connected to the secondary shaft by means of a chain, which is in turn connected to the brake by means of a belt.

  • Page 42: The Signals Involved

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Due to the eddy currents, energy is dissipated on the brake disk in the form of heat. During the movement, the speed sensor detects the heads of the brake disk fixing screws, and produces a speed feedback signal that is sent to the Brake board.
  • Page 43 STEP EXCITE: Service & maintenance manual - rev. 1.4 • Pulses This is the signal produced by the speed sensor, and has the waveform shown in the figure below: Figure 3.2-1 The signal enters the brake board (pins 3-4 on connector CN2), where it is used to determine the speed value that is sent to the display board via the RS-485 serial link.
  • Page 44 STEP EXCITE: Service & maintenance manual - rev. 1.4 Page intentionally left blank Page 3.14...

  • Page 45: Csafe Board

    STEP EXCITE: Service & maintenance manual - rev. 1.4 4. ACCESSORIES 4.1. CARDIO THEATER CONNECTION The machine can be connected to the CardioTheater by means of the RJ45 connector on the CSafe board. The CardioTheater unit must be provided with a power cable having the following pin-out: RJ45 Connector Signal +5 Vdc Ground...

  • Page 46: C Able For Exchanging Tv Channel Tuning Data Between Two Machines

    STEP EXCITE: Service & maintenance manual - rev. 1.4 When programming the machine sometimes it is necessary to fit plug into the free RJ-45 port on the back of the display, to avoid any type of interference during the operation. The wiring diagram of the RJ-45 plug is as follows: Programming cable and plug can be ordered using the code H0002534AA.

  • Page 47: M Onitor Plug For Cs Afe Port

    STEP EXCITE: Service & maintenance manual - rev. 1.4 4.4. MONITOR PLUG FOR CSAFE PORT When the plug code 0WC00639AA is fitted into any one of the CSafe ports on the machine, the corresponding LED should illuminate to indicate the presence of the 5 Vdc supply on the port. During the CSafe port test function, the plug connects the transmit channel directly to the receive channel, thereby producing a positive test outcome if the port is functioning correctly.

  • Page 48: W Ellness Tv Upgrade Kit

    STEP EXCITE: Service & maintenance manual - rev. 1.4 4.5. WELLNESS TV UPGRADE KIT There are upgrade kits available for converting Excite machines from the version with traditional LED display to the version with Wellness TV display. The kit also includes all the cables and connectors required for the input of the antenna signal.

  • Page 49: Installation Procedure

    STEP EXCITE: Service & maintenance manual - rev. 1.4 4.5.1. NSTALLATION PROCEDURE NOTE: It is always advisable, in any case, to upgrade the brake interface board to the latest SW version. The upgrade kit consists of: (1) External connector board cover plate (cod.
  • Page 50 STEP EXCITE: Service & maintenance manual - rev. 1.4 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 4 screws a using a medium Phillips screwdriver. Figure 4.5-3 3. Unplug the connectors indicated in the figure.
  • Page 51 STEP EXCITE: Service & maintenance manual - rev. 1.4 8. Remove connector plate d from the front platform. Figure 4.5-6 9. Assemble union connector 7 on connector plate 6, securing it with its own lock-nut after inserting the washer, as shown in the figure. Figure 4.5-7 10.
  • Page 52 STEP EXCITE: Service & maintenance manual - rev. 1.4 14. Remove cover plate f, backing off the 4 screws h using a Phillips screwdriver. Figure 4.5-9 15. Insert external connector board 2 along the special guides on cover plate 1, in such a way that the connectors on the board match up with the holes on the cover plate.
  • Page 53 STEP EXCITE: Service & maintenance manual - rev. 1.4 19. Remove the covering from the LED display, backing off the 3 screws h using a medium Phillips screwdriver. 20. Unplug the TGS cable, if present. Figure 4.5-12 21. Assemble the covering removed previously in step 19 onto the WTV display, and secure using the 3 screws h.
  • Page 54 STEP EXCITE: Service & maintenance manual - rev. 1.4 Page intentionally left blank Page 4.10...

  • Page 55: Installation Instructions

    STEP EXCITE: Service & maintenance manual - rev. 1.4 5. INSTALLATION INSTRUCTIONS 5.1. SPECIFICATIONS AND REQUIREMENTS For correct machine installation, make sure that: 1. The machine is installed on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 56: I Nstallation

    STEP EXCITE: Service & maintenance manual - rev. 1.4 5.3. INSTALLATION To correctly install the machine, proceed as follows: 1. Ensure that the specifications and requirements for installation have been met (see paragraph 5.1. “Specifications and requirements”). 2. Position the machine as specified above, on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 57: Troubleshooting

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6. TROUBLESHOOTING The troubleshooting procedures are illustrated by means of flow diagrams. To facilitate interpretation of these diagrams, the following standard box shapes are used: This type of box is the START point of the troubleshooting procedure. It typically contains a description of the problem or malfunction.

  • Page 58: S Ervice Troubleshooting Menu

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.1. SERVICE TROUBLESHOOTING MENU The configuration procedure is invoked when the machine is in standby mode, using a different procedure for the 500 and 700 models. • Accessing configuration of 500 models Simultaneously press the ENTER, ↑, CLEAR keys.

  • Page 59: Automatic Test

    STEP EXCITE: Service & maintenance manual - rev. 1.4 TROUBLESHOOTING AUTOMATIC TEST MANUAL TEST MAN.KEYBOARD I2C Devices Test TEST LED Test TGS COM Test SERIAL PORTS Low Kit COM Test TEST CSafe COM Test To scroll through the list of available functions, press the + or – effort level keys to display the next or the preceding item;...

  • Page 60: Serial Ports Test

    STEP EXCITE: Service & maintenance manual - rev. 1.4 There is no message displayed concerning the outcome of this test, which must therefore be checked visually. 6.1.1.3. Serial Ports Test The serial ports test checks the communications on the following interface ports: •...

  • Page 61: T He Display Fails To Illuminate

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.2. THE DISPLAY FAILS TO ILLUMINATE This error occurs when the power supply voltage is not reaching the upper assembly. 6.2.1. I AND ODELS THE DISPLAY DOES NOT ILLUMINATE Does the wall outlet supply the Plug the machine into a correct v oltage? working electrical outlet...
  • Page 62 STEP EXCITE: Service & maintenance manual - rev. 1.4 Does the mains v oltage reach the input to the Replace cable STP-00 brake board? Are the DC v oltages at the Replace the brake output of the brake board board correct? Are the DC v oltages at the Replace the display...

  • Page 63: The Display

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.2.2. SP M ODELS THE DISPLAY DOES NOT ILLUMINATE Correct operation: af ter 30 seconds without do Is the user is exercising? the exercise, the machine switches of f Is there a v oltage at the Replace the alternator output of the alternator? Replace cable STP-01...
  • Page 64 STEP EXCITE: Service & maintenance manual - rev. 1.4 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: To speed up the troubleshooting procedure, check the state of the power indicator LEDs on the various circuit boards.
  • Page 65 STEP EXCITE: Service & maintenance manual - rev. 1.4 6.2.3. ODEL WITH ELLNESS THE DISPLAY DOES NOT ILLUMINATE Does the wall outlet supply the Plug the machine into a correct v oltage? working electrical outlet Is the mains lead OK? Replace the mains lead Are the the f uses OK ? Replace the f uses...
  • Page 66 STEP EXCITE: Service & maintenance manual - rev. 1.4 Are the DC v oltages at the Replace the brake output of the brake board board correct? Are the DC v oltages correct at the: -input of the conn. board? Replace cable STP-03 -input of the CPU board (UB models)? Are the DC v oltages at the...
  • Page 67 STEP EXCITE: Service & maintenance manual - rev. 1.4 Is the LCD neon lamp on? Replace LCD Check the connection or try to replace the cable Cable damage between CPU board and TTL board. It works? Try to replace the CPU Replace the LCD board.
  • Page 68 STEP EXCITE: Service & maintenance manual - rev. 1.4 As for step (3) but on connector CN1 of the LCD inverter. Place the tester probes across the two pins of connectors CN2 and CN3 on the LCD inverter board. The measured value should be approximately 380 VAC. Page 6.12...

  • Page 69: N O Audio Sound

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.3. NO AUDIO SOUND This error can be due to an incorrect machine configuration, or to problems with the audio circuit. NO AUDIO SOUND Correctly conf igure the Is the TV standard correctly "TV Standard"...

  • Page 70: No Tv Picture

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.4. NO TV PICTURE Check that the machine is connected to an antenna signal This error can be due to an incorrect machine configuration, or to problems with the antenna signal. NO TV PICTURE Is the antenna cable properly Connect the cable...
  • Page 71 STEP EXCITE: Service & maintenance manual - rev. 1.4 “ Carry out the configuration procedure described in paragraph 9.3.12. TV Standard (700i E version only)”. For models with European electronics, unplug the antenna cable from the connector board and plug it into the tuner; while for models with US electronics, plug the external antenna cable into the tuner.

  • Page 72: T He Radio Does Not Play

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.5. THE RADIO DOES NOT PLAY The radio signal can only be acquired from an analog antenna signal. If the machine is connected to a digital source it will be impossible to use the radio function. This error can be due to an incorrect machine configuration, or to problems with the antenna signal.
  • Page 73 STEP EXCITE: Service & maintenance manual - rev. 1.4 After disconnecting the splitter from the tuner, procure a female RC connector and a copper wire about 1.5 m long. Connect the copper wire to the tuner through the RC connector, so that it serves as an antenna.

  • Page 74: The Equipment Is Blocked" Message On Display

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.6. “THE EQUIPMENT IS BLOCKED” MESSAGE ON DISPLAY This error message can be caused by: • loss of communication between the lower and upper assemblies; • the brake board has detected an error condition, causing it to generate an alarm and store the error code in memory.

  • Page 75: E Rror Detected By B Rake Board

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.7. ERROR DETECTED BY BRAKE BOARD When the brake board detects an error, it stops and interrupts the power supply to the brake winding, writes a code identifying the fault condition to the error history log and sends an error status signal to the display board.

  • Page 76: T Here Is No Resistance

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.8. THERE IS NO RESISTANCE The machine will not produce resistance if: • the display board is not receiving a speed signal; • the brake board is not generating current; • the brake is defective. THERE IS NO RESISTANCE Carry out the "SPM v alue...

  • Page 77: T He Resistance Is Incorrect

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.9. THE RESISTANCE IS INCORRECT The machine will produce an incorrect resistance if: • the mechanical components are not in perfect condition; • the speed measurement is incorrect; • the brake board is defective; •...

  • Page 78: T He Speed Signal Is Incorrect

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.10. THE SPEED SIGNAL IS INCORRECT The speed signal is incorrect if: • The brake disk is incorrectly fixed to the flywheel; • The speed sensor is defective; • The brake board is defective. THE SPEED IS INCORRECT Is the brake disk correctly f ixed...
  • Page 79 STEP EXCITE: Service & maintenance manual - rev. 1.4 Check that the 6 screws fixing the disk brake to the flywheel are all locked down. The speed sensor detects the heads of these screws. Powered models: Place the tester probes across the terminals of the speed sensor. The measured signal should be that indicated in Figure 3.2-1.

  • Page 80: T He Machine Does Not Read The Tgs

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.11. THE MACHINE DOES NOT READ THE TGS The machine displays this error if the TGS reader is not working properly, or if it is not supplied by the display board. THE MACHINE DOES NOT READ THE TGS Does the supply v oltage...
  • Page 81 STEP EXCITE: Service & maintenance manual - rev. 1.4 Place the tester probes across pins 1 and 3 of connector CN1 of the TGS reader. The measured value should be +12 Vdc. As for step (1) but across pins 1 and 9 of connector CN7 on the display board. Use the serial communications test described in paragraph 6.1.1.3 “Serial Ports Test”.

  • Page 82: T Here Is No Heart Signal

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.12. THERE IS NO HEART SIGNAL 6.12.1. HFU TELEMETRIC RECEIVER The machine displays this error if: 1. electromagnetic noise saturate the HR receiver which does not display any value due to a specific SW filter which cut every signal, greater than 220 bpm;...

  • Page 83: Hand Sensor

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.12.2. H AND SENSOR The machine displays this error if the HS interface board is not working, or if it is not supplied by the display board. For an easier and quicker diagnosis of the problem, we recommend to use the functions of Test Box Excite.
  • Page 84 STEP EXCITE: Service & maintenance manual - rev. 1.4 Check the connections, referring to paragraph 2.8. “Wiring”. Place the tester probes across pins 2 and 1 of connector J3 on the HS interface board. The measured value should be +5 Vdc. As for step (2) but across pins 1 and 6 of connector CN4 on the display board.

  • Page 85: T He Telemetric Heart Rate Signal Is Incorrect

    STEP EXCITE: Service & maintenance manual - rev. 1.4 6.13. THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT The machine displays this error if the receiver is disturbed by sources of electromagnetic noise. THE TELEMETRIC HR SIGNAL IS INCORRECT Check the earth connection of the machine Reposition the machines Are the machines correctly...
  • Page 86 STEP EXCITE: Service & maintenance manual - rev. 1.4 Use a correctly Is the transmitter in good f unctioning transmitter working order? Is the transmitter alway s within Reposition the transmitter Replace the receiv er the 80 cm range f rom the receiv er within range Follow the procedure step by step to correctly diagnose the problem.
  • Page 87 STEP EXCITE: Service & maintenance manual - rev. 1.4 Check that the cardio receiver has been assembled properly as described in the procedure 7.4. “Disassembling the cardio receiver”. To check for electromagnetic noise near the machine, use Test Box Excite as detailed here below.
  • Page 88 STEP EXCITE: Service & maintenance manual - rev. 1.4 Page intentionally left blank Page 6.32...

  • Page 89: Disassembly Of Components

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7. DISASSEMBLY OF COMPONENTS 7.1. DISASSEMBLING THE DISPLAY 7.1.1. SP LED I AND VERSION 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 4 screws a using a medium Phillips screwdriver.
  • Page 90 STEP EXCITE: Service & maintenance manual - rev. 1.4 7.1.2. TV T ELLNESS OUCH SCREEN ERSION 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 4 screws a using a medium Phillips screwdriver.
  • Page 91 STEP EXCITE: Service & maintenance manual - rev. 1.4 7.1.3. I AND VERSION 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 4 screws a using a medium Phillips screwdriver. Figure 7.1-7 3.

  • Page 92: D Isassembling The Circuit Boards From The Display

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.2. DISASSEMBLING THE CIRCUIT BOARDS FROM THE DISPLAY 7.2.1. SP LED I AND VERSION Carry out the procedure described in paragraph 7.1. “Disassembling the display”. Then place the display on a work bench. It is now possible to disassemble its three circuit boards: •...
  • Page 93 STEP EXCITE: Service & maintenance manual - rev. 1.4 To remove the hand sensor board: 1. Unplug the 2 connectors indicated in the figure. 2. Release the 3 clips e and remove the hand sensor board. To reassemble the electronics boards, carry out the above steps in reverse order.

  • Page 94: Ncb Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.2.2. TV T ELLNESS OUCH SCREEN VERSION 7.2.2.1. NCB models Carry out the procedure described in paragraph 7.1. “Disassembling the display”. Then place the display on a work bench. It is now possible to disassemble its circuit boards: •...
  • Page 95 STEP EXCITE: Service & maintenance manual - rev. 1.4 1. Unplug the connectors indicated in the figure. 2. Back off the two screws h securing the board to the plate of the display. 3. Remove the LCD inverter. Figure 7.2-8 Connector board c: 1.
  • Page 96 STEP EXCITE: Service & maintenance manual - rev. 1.4 Touch screen interface board e: 1. Unplug the cables on connectors CN1 and CN5, indicated in the figure, coming from the touch screen and CPU respectively. 2. Back off the screws o using a small Phillips screwdriver.

  • Page 97: Ub Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.2.2.2. UB models Carry out the procedure described in paragraph 7.1. “Disassembling the display”. Then place the display on a work bench. It is now possible to disassemble its circuit boards: •...
  • Page 98 STEP EXCITE: Service & maintenance manual - rev. 1.4 CPU Board b: 1. Disassemble the connector board. 2. Unplug the cables indicated in the figure, coming from the TTL board, LCD inverter and headphone jack. To unplug the cable from the TTL board, open the connector on the CPU as shown in the close-up at the top left, and remove the cable.
  • Page 99 STEP EXCITE: Service & maintenance manual - rev. 1.4 7. Back off the 10 screws r using a small Phillips screwdriver. 8. Remove the touch screen protection plate. Figure 7.2-20 9. Shift on one side, the touch screen s paying attention to its cable.
  • Page 100 STEP EXCITE: Service & maintenance manual - rev. 1.4 To remove the hand sensor board: 1. Unplug the 2 connectors indicated in the figure. 2. Release the 3 clips t and remove the hand sensor board. To reassemble the circuit boards and the LCD, carry out the above steps in reverse order.
  • Page 101 STEP EXCITE: Service & maintenance manual - rev. 1.4 7.2.3. I AND VERSION Carry out the procedure described in paragraph 7.1. “Disassembling the display”. Then place the display on a work bench. It is now possible to disassemble its three circuit boards: •...

  • Page 102: D Isassembling The Keyboard

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.3. DISASSEMBLING THE KEYBOARD 7.3.1. SP LED I AND VERSION Carry out the procedure described in paragraph 7.1. “Disassembling the display”. 1. Unplug the keyboard connector shown in the figure. Figure 7.3-1 With the display placed on a work bench: 2.
  • Page 103 STEP EXCITE: Service & maintenance manual - rev. 1.4 7.3.2. OUCH SCREEN ELLNESS VERSION Carry out the procedure described in paragraph 7.1. “Disassembling the display”. 1. Unplug the connectors from the touch screen and CSafe board, indicated in the figure. 2.
  • Page 104 STEP EXCITE: Service & maintenance manual - rev. 1.4 8. Lift up and replace the touch screen d. To reassemble the keyboard, carry out the above steps in reverse order. Figure 7.3-6 Page 7.16...
  • Page 105 STEP EXCITE: Service & maintenance manual - rev. 1.4 7.3.3. I AND VERSION Carry out the procedure described in paragraph 7.1. “Disassembling the display”. 1. Unplug the keyboard connector indicated in the figure. Figure 7.3-7 With the display placed on a work bench: 2.

  • Page 106: D Isassembling The Cardio Receiver

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.4. DISASSEMBLING THE CARDIO RECEIVER 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 6 screws a using a medium Phillips screwdriver. 3.
  • Page 107 STEP EXCITE: Service & maintenance manual - rev. 1.4 To assemble the new receiver: 1. On the HFU receiver, there are the receiving coil b and the connector c. Figure 7.4-4 2. Connect the cable to the cardio receiver and bend the cable on a side of the connector.
  • Page 108 STEP EXCITE: Service & maintenance manual - rev. 1.4 5. Place the sponge and the receiver in the plastic housing as shown in the picture. Figure 7.4-7 6. Secure the cardio receiver and the sponges with a sticker. Figure 7.4-8 Page 7.20...

  • Page 109: D Isassembling The Handlebar

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.5. DISASSEMBLING THE HANDLEBAR 1. Turn off the machine and unplug the mains lead from the wall outlet. 2. Back off the 6 screws a using a medium Phillips screwdriver. 3. Remove the upper tray. Figure 7.5-1 4.
  • Page 110 STEP EXCITE: Service & maintenance manual - rev. 1.4 7. Back off the 4 screws d using a 5-mm hex wrench. 8. Remove the handgrips. During reassembly, lock down the screws “d” using a torque wrench setting of 30 Nm. Figure 7.5-4 To disassemble all parts of the handlebar: 1.

  • Page 111: D Isassembling The Sensor

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.6. DISASSEMBLING THE SENSOR Only for 700i, 700i SP and 700i E versions. Turn off the machine and unplug the mains lead from the wall outlet. For each sensor: 1. Back off the 2 screws a using a medium Phillips screwdriver.

  • Page 112: D Isassembling The Guards

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.7. DISASSEMBLING THE GUARDS Turn off the machine and unplug the mains lead from the wall outlet. 1. Back off the screws a, on both sides of the machine, using a 4-mm hex wrench. During reassembly, insert the longer screw in the position indicated by the arrow.
  • Page 113 STEP EXCITE: Service & maintenance manual - rev. 1.4 To disassemble the drip flat f: 7. Push the drip flat f toward the crown wheel as far as the plastic pin, highlighted in the figure, comes out of the machine frame. 8.

  • Page 114: D Isassembling The Electrical Box

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.8. DISASSEMBLING THE ELECTRICAL BOX 1. Carry out steps 1-2 of procedure 7.7. “Disassembling the guards”. 2. Back off the screw a using a medium Phillips screwdriver. 3. Remove the cover plate from the electrical box.

  • Page 115: D Isassembling The Pedals

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.9. DISASSEMBLING THE PEDALS 1. Back off the 4 screws a using a medium Phillips screwdriver. 2. Remove the pedal. During reassembly, lock down the screws “a” using a torque wrench setting of 2.5 Nm.

  • Page 116: D Isassembling The Pedal Levers

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.10. DISASSEMBLING THE PEDAL LEVERS Carry out the operations described in paragraphs 7.7. “Disassembling the guards” 3. Remove the spring from the pins a. Figure 7.10-1 4. Back off the screw b on the lower part of the lever, using a 5-mm hex wrench.
  • Page 117 STEP EXCITE: Service & maintenance manual - rev. 1.4 To reassemble the pedal levers, carry out the above steps in reverse order. Before re-inserting the lever on the pins as shown in the figure, remember to insert the lock washer “e”. Figure 7.10-4 To re-insert the lever, align the inner spacer, indicated by the arrows in the...

  • Page 118: D Isassembling The Brake Winding

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.11. DISASSEMBLING THE BRAKE WINDING Carry out the operations described in 7.7. “Disassembling the guards” for removing the rear guards. 1. Unplug the two Faston connectors a from the winding. 2. Unplug the connector circled in the figure at left.

  • Page 119: D Isassembling The Flywheel Assembly

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.12. DISASSEMBLING THE FLYWHEEL ASSEMBLY Carry out the operations described in paragraphs 7.7. “Disassembling the guards” and 7.11. “Disassembling the brake winding”. 1. Remove the spring from the pin a on the frame of the machine.
  • Page 120 STEP EXCITE: Service & maintenance manual - rev. 1.4 On the right side of the machine: 2. Back off the screw d using a 6-mm hex wrench and release the pin d from the plate c, as shown in the figure. 3.
  • Page 121 STEP EXCITE: Service & maintenance manual - rev. 1.4 , 700 ELF POWERED MODELS I AND On the left side of the machine: 1. Back off the screw a, using a 6-mm hex wrench. 2. Cut the cable tie and unplug the connectors shown in the picture to side.
  • Page 122 STEP EXCITE: Service & maintenance manual - rev. 1.4 To disassemble the stator assembly: 1. Back off the ring g using a 17-mm ring nut spanner, locking down the pin f with a 15- mm wrench from the opposite side Figure 7.12-10 2.

  • Page 123: D Isassembling The Belt

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.13. DISASSEMBLING THE BELT Carry out the operations described in paragraphs 7.11. “Disassembling the brake winding”, 7.11. “Disassembling the brake winding” and 7.12. “Disassembling the flywheel assembly”. 1. Use a permanent marker to make reference marks on the right side of the bridge bearing and on the machine frame, to assist in subsequent reassembly.

  • Page 124: D Isassembling The Primary Shaft Assembly

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.14. DISASSEMBLING THE PRIMARY SHAFT ASSEMBLY Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Remove the spring from the pin a on the frame of the machine. Figure 7.14-1 2.
  • Page 125 STEP EXCITE: Service & maintenance manual - rev. 1.4 5. Remove the seeger d using the proper pliers, on both side of the bearing. Figure 7.14-4 6. Remove from the shaft the corrugated compensation washer e, the plastic washers f and the free wheel g.

  • Page 126: D Isassembling The Secondary Shaft Assembly

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.15. DISASSEMBLING THE SECONDARY SHAFT ASSEMBLY Carry out the operations described in paragraphs 7.7. “Disassembling guards” 7.8. “Disassembling the electrical box”. 1. Remove the spring from the pin a on the frame of the machine.
  • Page 127 STEP EXCITE: Service & maintenance manual - rev. 1.4 Disassemble the right or left bearing, depending on whether the pulley or sprocket is to be removed: 6. Remove the seeger e using the proper pliers. Figure 7.15-4 7. Back off the 2 grub screw f in the internal side of the bearing using a 3-mm hex wrench.

  • Page 128: D Isassembling The Speed Sensor

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.16. DISASSEMBLING THE SPEED SENSOR Only for 500i, 700i and 700i E versions. Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Back off the 2 screws a using a 4-mm hex wrench.

  • Page 129: D Isassembling The Power Entry Module And The Wheels

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.17. DISASSEMBLING THE POWER ENTRY MODULE AND THE WHEELS Turn the machine over on one side. To remove the wheels: 1. Back off the screws a using a small Phillips screwdriver. 2.

  • Page 130: D Isassembling The Platforms

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.18. DISASSEMBLING THE PLATFORMS Carry out the operations described in paragraph 7.7. “Disassembling the guards”. To disassemble the front platform: 1. Turn the machine over on one side, resting the frame on a box to keep the platform raised off the ground.

  • Page 131: D Isassembling The Battery

    STEP EXCITE: Service & maintenance manual - rev. 1.4 7.19. DISASSEMBLING THE BATTERY Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Cut the strip tie a. 2. Unplug the two faston b and remove the battery. To reassemble the battery carry out the above steps in reverse order.
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  • Page 133: B Elt Tension

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8. ADJUSTMENTS 8.1. BELT TENSION Carry out the operations described in paragraph 7.7. “Disassembling the guards” for removing the upper guard. 1. Remove the spring from the pin a on the frame of the machine.

  • Page 134: S Peed Sensor Position

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8.2. SPEED SENSOR POSITION Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Back off the 2 screws a and shift the speed sensor support to the side, so that it is 0.7 mm from the screws on the copper disk.

  • Page 135: B Rake Winding Position

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8.3. BRAKE WINDING POSITION Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Back off the 2 screws a and position the brake winding support b so that it is centered on the copper disk, using a 1-mm thickness gauge.

  • Page 136: A Lign The Chain Connecting The Primary And Secondary Shafts

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8.4. ALIGN THE CHAIN CONNECTING THE PRIMARY AND SECONDARY SHAFTS Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Back off the screw b, using a 5-mm hex wrench.

  • Page 137: T Ension The Chain Connecting The Primary And Secondary Shafts

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8.5. TENSION THE CHAIN CONNECTING THE PRIMARY AND SECONDARY SHAFTS Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. In order to adjust the chain tension, check that the centre distance “x” between the primary and secondary shafts is 25.6 cm on both the right and left hand side.

  • Page 138: A Lign The Pulley And Belt

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8.6. ALIGN THE PULLEY AND BELT Carry out the operations described in paragraph 7.7. “Disassembling the guards”. 1. Back off the screw securing pulley a on the secondary shaft, using a 5-mm hex wrench. 2.

  • Page 139: L Evelling

    STEP EXCITE: Service & maintenance manual - rev. 1.4 8.7. LEVELLING Carry out the procedure below, working on the two front feet and on the center foot A. 1. Back off the lock-nuts and screw or unscrew the two front feet until the frame is in a stable position.
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  • Page 141: U Ser Menu Configuration For 700 Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9. MACHINE CONFIGURATION 9.1. USER MENU CONFIGURATION FOR 700 MODELS The configuration procedure is invoked when the machine is in standby mode by simultaneously pressing the keys 369 for 700 LED models, whereas on 700 Wellness TV models the keys 0369 must be pressed one after the other.

  • Page 142: Distance

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.1.2. ISTANCE It is possible to choose between EUROPEAN units (kg and km) or IMPERIAL units (pounds and miles). To change the selection, when the display shows the current setting: DISTANCE : xxx Press the +/- GOAL keys to select the desired unit of measurement from the options listed in the table below: ISTANCE...

  • Page 143: Pause Time

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.1.5. AUSE TIME It is possible to set a maximum pause time for each exercise in seconds, with values ranging from 10 to 999. To change the setting, when the display shows the current maximum time: PAUSE TIME : xxx Press the ENTER key to modify the value: when the current parameter value starts to blink, press the CLEAR key to erase the current value and then use the number keys to enter the desired new...

  • Page 144: Enable Custom Messages

    STEP EXCITE: Service & maintenance manual - rev. 1.4 HR : xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: MODIFIABLE <default> NOT MODIFIABLE Press ENTER to confirm the operation, use the + or – effort level keys to move to the next or preceding parameter.

  • Page 145: Resetting Parameters To Default Values

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.1.12. E NABLE MULTI LANGUAGE MODE The machine can be configured to allow selection of the language at each session. To change the selection, when the display shows the current setting: LANGUAGE : xxx Press the +/- GOAL number keys to select the desired option out of those listed in the table below: ANGUAGE...

  • Page 146: Lubricated

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.1.16. L UBRICATED This parameter tracks the lubrication status of the pedal chains. The default value is “YES”. Whenever a certain number of floors have been climbed, the machine switches to “awaiting lubrication”...

  • Page 147: U Ser Menu Configuration For 500 Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.2. USER MENU CONFIGURATION FOR 500 MODELS The machine configuration procedure is invoked, when the machine is in standby mode, by simultaneously pressing the keys ENTER, ↑, CLEAR. The following prompt appears on the display: ENTER PASSWORD: To access the procedure, type in the password 2406 and press ENTER to confirm.

  • Page 148: Change Message Language

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.2.2. HANGE MESSAGE LANGUAGE It is also possible to display the custom standby messages in the language selected with the preceding parameter. To extend the language setting to the predefined custom standby messages, when the display is showing the current selection : CHANGE MESS.

  • Page 149: Default Age

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Press the ENTER key to change the value: The current parameter value starts to blink on the display; use the ↑ and ↓ keys to increase or decrease the value, or use the +/- GOAL keys to scroll through and modify the individual digits.

  • Page 150: Default Calories

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Press ENTER to confirm the operation, use the + or – effort level keys to move to the next or preceding parameter. The default value of this parameter is 15 minutes. 9.2.9.

  • Page 151: Enable Keyboard

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.2.12. E NABLE It is possible to enable or disable the use of the TGS reader. To change the selection, when the display shows the current setting: TGS : xxx Press the +/- GOAL keys to select the desired option out of those listed in the table below: ENABLED <default>...

  • Page 152: Resetting Parameters To Default Values

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.2.15. R ESETTING PARAMETERS TO DEFAULT VALUES It is possible to reset the user menu parameters to their default values. To select the function, when the display shows: DEFAULT CONFIG. Press ENTER to confirm the operation, use the + or – effort level keys to move to the next or preceding parameter.

  • Page 153: S Ervice Menu Configuration

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.3. SERVICE MENU CONFIGURATION The configuration procedure is invoked when the machine is in standby mode, using a different procedure for the 500 and 700 models. • Accessing configuration of 500 models Simultaneously press the ENTER, ↑, CLEAR keys.

  • Page 154: Time And Date

    STEP EXCITE: Service & maintenance manual - rev. 1.4 • Configuration TECHNICAL TIME AND BOOT DATE CONFIGURATION VERSION LOW KIT LUB. PARAM. DFLOORS OPERATING LAST LUBR DATA ERRORS LOG N.LUBR STANDARD TV STANDARD SETTINGS solo Wellness TV LOW KIT SCREEN MENU SAVER HIGH KIT...

  • Page 155: Hour

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Hours (HH) TIMES AND DATE Minutes (MM) Day (DD) Month (MM) Year (YYYY) SET CLOCK ? 9.3.1.1. Hour This parameter sets the hour of the internal clock. 9.3.1.2. Minutes This parameter sets the minutes of the internal clock. 9.3.1.3.

  • Page 156: Read From Low Kit

    STEP EXCITE: Service & maintenance manual - rev. 1.4 READ FROM LOW KIT PARAM. LOW KIT ? Par.01 ....... Par.13 WRITE TO LOW KIT ? DEFAULT SETTINGS ? In addition to the 13 configuration parameters, this function also includes the 3 sub-functions described below: 9.3.2.1.

  • Page 157: Table Of Configuration Parameters

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.3.2.4. Table of configuration parameters Display Description Default value parameter Par 01 Transmission ratio 4601 Par 02 Coefficient for workload display (cents) Par 03 Minimum brake RPM Par 04 Minimum loading current for the battery (mA) Par 05 Par 06 Par 07...

  • Page 158: Read From Low Kit

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.3.3.1. Read from low kit To read the parameter values from the low kit memory and view them on the display, scroll using the +/- keys until the display shows: READ FROM LOW KIT ? press ENTER to read the errors from the low kit, and return to the upper menu level by pressing CLEAR for a few seconds.

  • Page 159: Read From Low Kit

    STEP EXCITE: Service & maintenance manual - rev. 1.4 READ FROM ERRORS LOG LOW KIT ? Error 1 ....... Error 10 RESET ERRORS ? COM.Fault In addition to the error history log, this function also includes the 3 sub-functions described below: 9.3.4.1.

  • Page 160: View Errors

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.3.4.4. View Errors For every error generated by the machine, the error history log records the information in the table below: • Counter • Error code • date (dd-mm-yyyy – hh:mm) (NOT present on ARM display board models) •...

  • Page 161: Low Kit Version

    STEP EXCITE: Service & maintenance manual - rev. 1.4 Low Kit Version LOW KIT MENU Low Kit fault code 9.3.6.1. Low kit version This function displays the brake board firmware version. To access this menu, when the display shows: LOW KIT VERSION press ENTER, the following message appears: H:x L:x B:x Which identifies the firmware version.

  • Page 162: Floors Climbed Between Successive Lubrications

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.3.9. LOORS CLIMBED BETWEEN SUCCESSIVE LUBRICATIONS This parameter defines the number of floors climbed, to be multiplied by ten, before the chains need to be lubricated again. To change the selection, when the display shows the current setting: LUB.

  • Page 163: Screen Saver

    STEP EXCITE: Service & maintenance manual - rev. 1.4 This must be selected based on the country where the machine is installed, according to the following table. Multistandard TV Standard Countries Code Code Albania Australia Austria Bahrain Belgium Cameroon Croatia Cyprus Czech Rep Denmark...

  • Page 164: Waiting Time

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.3.14. W AITING TIME It is possible to configure the amount of time, in minutes, the machine will wait before activating the screen saver, with values ranging from 10 to 9999. To change the setting, when the LED matrix shows the current time: WAITING TIME : xxx Press the ENTER key to change the parameter: the current value of the parameter will start to...

  • Page 165: Tv Menu Configuration For 700 I E Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.4. TV MENU CONFIGURATION FOR 700I E MODELS 9.4.1. UNING CHANNELS To access the TV channel tuning procedure, press the 0369 keys when the machine is in stand by mode, the keys must be pressed one after the other. The following message appears on the LCD display: ENTER PASSWORD: To access the procedure, type in the password 2407 and press ENTER to confirm.
  • Page 166 STEP EXCITE: Service & maintenance manual - rev. 1.4 To tune a channel, use the keypad in the figure below: MANUAL PROCEDURE 1. Select the desired channel using the < and > keys. 2. Select the correct television standard for the country of installation, choosing between all the available options, using the <...

  • Page 167: Wellness Tv Adjustments

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.4.2. ELLNESS ADJUSTMENTS The keys in the figure at left can perform certain adjustments on the Wellness TV. In particular, it is possible to: 1. Increase or reduce the brightness of the LCD. 2.

  • Page 168: R Adio Menu Configuration For 700 I E Models

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.5. RADIO MENU CONFIGURATION FOR 700I E MODELS 9.5.1. UNING RADIO CHANNELS To access the Radio channel tuning procedure, press the 0369 keys when the machine is in stand by mode, the keys must be pressed one after the other. The following message appears on the LCD display: ENTER PASSWORD: To access the procedure, type in the password 2408 and press ENTER to confirm.

  • Page 169: Procedure For Manually Entering Radio Channel Frequencies

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.5.1.1. Procedure for manually entering radio channel frequencies 1. Press the START button underneath the "MANUAL SETTING" label. 2. Use the < and > buttons to select the number assigned to the channel whose frequency is being entered.

  • Page 170: Automatic Radio Channel Tuning Procedure

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.5.1.2. Automatic radio channel tuning procedure 1. Press the START button underneath the “AUTOMATIC SEARCH” label to initiate automatic scanning of the FM radio band (88 – 108 MHz). During this stage, the channels found will be collected in a temporary listing.

  • Page 171: T Ransferring The Tuning Data

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.6. TRANSFERRING THE TUNING DATA The TV and radio channel tuning data can be transferred from one machine to the other in 2 ways. NOTE: it is not possible to transfer data from a machine using a multistandard SW (i.e. a machine which SW allows to watch channels of different TV standard) to a machine using a monostandard one (i.e.

  • Page 172: T Ouch Screen Calibration

    STEP EXCITE: Service & maintenance manual - rev. 1.4 9.7. TOUCH SCREEN CALIBRATION To access the calibration procedure, press the 0369 keys when the machine is in stand by, the keys must be pressed one after the other. The following message appears on the LCD display: ENTER PASSWORD: To access the procedure, type in the password 2409 and press ENTER to confirm.

  • Page 173: D Aily Maintenance Operations

    STEP EXCITE: Service & maintenance manual - rev. 1.4 10. SCHEDULED MAINTENANCE To keep the machine in perfect working order and forestall possible problems it is necessary to carry out the scheduled maintenance operations described below. The maintenance operations can essentially be classified according to the frequency with which they need to be performed: •...

  • Page 174: M Onthly Maintenance Operations

    1. Check the state wear of the pedal chains, inspecting their entire length and in particular the coupling with the primary shaft sprocket wheels. If any anomalies are found (links that are jammed and/or have excessive play), call in the authorized Technogym Technical Service. 10.2.4. C HECKING THE AMOUNT OF PLAY ON THE BALL JOINTS 1.

  • Page 175: T Wice - Yearly Maintenance Operations

    10.3. TWICE-YEARLY MAINTENANCE OPERATIONS These operations can only be carried out by a qualified technician specifically trained by Technogym and authorized to carry out machine installation and adjustments, as well as special maintenance operations or repairs which require special knowledge of the machine, its operation, safety systems and working procedures.

  • Page 176: Checking The Play Of The Lever And Pedal Group

    STEP EXCITE: Service & maintenance manual - rev. 1.4 10.3.8. C HECKING THE PLAY OF THE LEVER AND PEDAL GROUP 1. Choose a manual training session with difficulty level 1. Step onto the pedals and start using the machine, moving the weight of your body backward and forward, to the right and left. Check whether the lever and pedal group follows these shifts in body weight with an excessive amount of play.

  • Page 177: L Ubrication Of The Pedals Chains

    STEP EXCITE: Service & maintenance manual - rev. 1.4 10.4. LUBRICATION OF THE PEDALS CHAINS This operation should be carried out whenever the following message appears on the display “LUBRICATES THE CHAINS, THEN PRESSES A KEY TO CONTINUE”. WARNING: carry this operation, use only the lubricating oil supplied with the machine.
  • Page 178 STEP EXCITE: Service & maintenance manual - rev. 1.4 Page intentionally left blank Page 10.6...

  • Page 179: Appendix

    STEP EXCITE: Service & maintenance manual - rev. 1.4 11. APPENDIX 11.1. UPDATING THE SW To update the machine SW it is necessary to change the contents of the FLASH EPROM on the 386 board or ARM board by means of an external PC connected to the CSAFE port on the machine, situated on the lower part of the display panel.

  • Page 180: R Equired Tools

    STEP EXCITE: Service & maintenance manual - rev. 1.4 11.2. REQUIRED TOOLS The following tools are required for carrying out the various disassembly, adjustment and maintenance action on the machine: • Small Phillips screwdriver; • Medium Phillips screwdriver; • 13-mm wrench; •...
  • Page 182 TECHNOGYM S.p.A. Via G. Perticari, 20 47035 Gambettola (FC) ITALIA Tel.: +39-0547-650638 Fax: +39-0547-650150 e-mail: service@technogym.com 0SM00331AA-UK...

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