VeriFone VX820 Duet Quick Reference Manual

The Quick Reference Guide provides you with simple, step-by-step instructions of your daily terminal operations.
PRE AUTHORIZATION (Completion)
Completion of an approved Pre-Auth:
- Must be done within 5 days of obtaining a Pre-Authorization
- Refer to your card acceptance agreement for more information
regarding pre-authorizations.
Refer to your card acceptance agreement for more information regarding
pre-authorizations. In restaurant environments, pre-authorizations should
not be done when CHIP cards are presented by the cardholder. Chip cards
in a restaurant environment should be processed as "PURCHASE"
transactions. Tip entry is available at the time of the purchase for
CHIP and debit cards.
1 2 3
TIME FORCE PREAUTH/COMPLTE
PURCHASE PREAUTH/COMPLTE PREAUTH
REFUND
SERVER SETUP COMPLETE
SETTLEMENT OTHER SETUP DELETE PREAUTH
CORRECTION PREAUTH REPORT
Touch PreAuth/
Touch Complete.
Touch
Complete.
4 5 6
COMPLETE COMPLETE COMPLETE
CLRK INVOICE NUMBER:
AMT
ACCT
RETRIEVE BY: INV# INVOICE #:
Touch desired option Enter the search If your transaction
or search method: criteria such as is shown, Touch
By Clerk, Amount, invoice number. The COMP. If you touch
Account Number or leading zeros in an PREVIOUS or NEXT,
Invoice Number. invoice number are you will move to
not required. the next or previous
open pre-auth
transaction in
the batch.
7 8
COMPLETE PREAUTH - COMPLETE
AMOUNT $0.00 TEAR RECEIPT
NEW AMOUNT $0.00 PRESS OK
Enter the new The completion will
amount of the occur and a receipt
transaction, will print. Tear the
including merchant copy receipt
adjustments off and then press the
and/or tips. Press green OK key to print
green OK key. the customer copy.
CORRECTIONS (Voids)
Use this function to delete a transaction that is in the current batch.
1 2
TIME CORRECTION
PURCHASE YES
NO
REFUND
CORRECT LAST?
SETTLEMENT
CORRECTION
If you wish to correct
Touch CORRECTION.
the last transaction,
touch YES. If you
wish to correct any
other transaction in
the batch, touch NO.
4 5
CORRECTION CORRECTION
INVOICE NUMBER: YES
NO
NEXT
INV #
Enter the Invoice
COMP
Press Clear to
number, or if you
PREV
return to idle
chose ACCT#, enter
NEXT
prompt or touch
the last four digits of
EXIT
applicable choice
the account number,
to continue.
to find your transac-
tion and press the
green OK key to
continue.
7
CORRECTION
TEAR RECEIPT
PRESS OK
The correction
will reverse the
trans action and
update the batch.
Tear the merchant
copy receipt off
and then press
the green OK
key to print the
customer copy.
REPORTS and BALANCING
This will process all sales and credits that have been entered since the last
time the terminal was balanced. It will ensure that any charges/credits are
applied to the customer's card and that any funds due to you are sent to
3 your account. As part of the balance process, you should print a Totals or
Detail report to confirm your batch totals. You must ensure that you
balance daily in order to receive timely deposit of your funds.
CORRECTION
INV #
ACCT#
RETRIEVE BY:
1
Touch INV# to search
TIME
for transaction by
TOTALS REPORT
PURCHASE
invoice number or
DETAIL REPORT
REFUND
touch ACCT# to
SETTLEMENT SERVER REPORTS
search by account
CORRECTION PREAUTH REPORT
number.
Select the report you
Touch
wish to run by touching
the corresponding key
or touch
6
to move through
additional reports.
CORRECTION
The selected report
YES
will print. Additional
NO
prompts may appear
TOTAL: $0.00
for options, depending
on the report that is
Touch Yes.
selected. Press Cancel
to return to main menu.
4
SETTLEMENT
TOTAL: $0.00
Enter the total of The batch will settle
the batch from your on the host, the
Totals or Detail current batch is
reporting and press then deleted from
green OK key. the terminal and
returns to the main
transaction menu.
© 2013 First Data Corporation. All rights reserved. All trademarks,
service marks and trade names referenced in this material are the
property of their respective owners.
VeriFone
VX820 Duet
2 3
REPORTS TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
Touch SETTLEMENT.
5
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
6490 1013 QRG-10042013
Retail/Restaurant
{ }