Troubleshooting Guide - Catler ES 4011 Instructions For Use Manual

TROUBLESHOOTING GUIDE

Problem
Coff ee does not run through.
Coff ee runs out too quickly.
Coff ee runs too slowly.
Coff ee runs around the edge
of the fi lter holder.
Coff ee is too weak or watery.
Coff ee is cold.
No crema.
No steam is generated.
Milk is not frothing.
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TROUBLESHOOTING GUIDE
Possible causes
• Machine is not turned on or plugged in.
• Water tank is empty.
• Selector control not in
• Coff ee grind is too fi ne.
• Too much coff ee in the fi lter.
• The fi lter is blocked (see Care and Cleaning).
• Excessive tamping.
• Coff ee grind is too coarse.
• Incorrect quantity of coff ee in the fi lter basket.
• Not fi rmly tamped.
• The water tank is empty or low.
• Coff ee grind is too fi ne.
• Machine is blocked by scale build up.
• Too much coff ee in the fi lter basket.
• Excessive tamping
• Filter holder is not inserted in the brew head
properly.
• There are coff ee grounds aff ecting the sealing around
the fi lter rim.
• Coff ee grind is not fi ne enough (use coff ee ground for
espresso machines).
• Not enough coff ee in the fi lter.
• Incorrect quantity of coff ee in the fi lter basket.
• Not fi rmly tamped.
• Machine not preheated.
• Cups not preheated.
• Milk not heated enough (if making a cappuccino or
latte) refer to Milk guide.
• Coff ee grind is too coarse.
• Not enough coff ee in the fi lter.
• Incorrect quantity of coff ee.
• Not fi rmly tamped.
• Coff ee is not fresh.
• Machine is not turned on.
• Water tank is empty.
• Selector control not in
• Steam wand is blocked.
• Not enough steam.
• Milk is not fresh and cold.
• Incorrect technique (refer to How to texture Milk).
position.
position.