System Error Messages - Endress+Hauser Proline Promass 80 Operating Instructions Manual

Trouble-shooting
"
!
No. Error message / Type
S = System error
$ = Fault message (with an effect on the inputs and outputs)
! = Notice message (without an effect on the inputs and outputs)
No. # 0xx → Hardware error
001 S: CRITICAL FAILURE
$: # 001
011 S: AMP HW EEPROM
$: # 011
012 S: AMP SW EEPROM
$: # 012
031 S: SENSOR HW DAT
$: # 031
032 S: SENSOR SW DAT
$: # 032
051 A / C COMPATIB.
$: # 051
62
9.2

System error messages

Serious system errors are always recognised by the instrument as "Fault message", and are shown
as a lightning flash ($) on the display! Fault messages immediately affect the inputs and outputs.
Simulations and positive zero return, on the other hand, are classed and displayed as "Notice
messages".
Caution!
In the event of a serious fault, a flowmeter might have to be returned to the manufacturer for repair.
Important procedures must be carried out before you return a flowmeter to Endress+Hauser.
→ Page 8
Always enclose a duly completed "Declaration of contamination" form. You will find a preprinted
blank of this form at the back of this manual.
Note!
• The listed error message types below correspond to the factory setting.
• Also observe the information on the following pages: → Page 34
Cause
Serious device error
Amplifier:
Defective EEPROM
Measuring amplifier: Error when accessing data of the
EEPROM
Sensor DAT:
1. S-DAT is defective.
2. S-DAT is not plugged into the amplifier board or is
missing.
Sensor DAT:
Error accessing the calibration values stored in the S-
DAT.
The I/O board and the amplifier board are not
compatible.
Remedy / spare part
Replace the amplifier board. Spare part → Page 68
Replace the amplifier board. Spare parts → Page 68
The EEPROM data blocks in which an error has occurred are
displayed in the "TROUBLE-SHOOTING" function.
Press Enter to acknowledge the errors in question; default values
are automatically inserted instead of the errored parameter values.
!
Note!
The measuring device has to be restarted if an error has occurred
in a totalizer block (see error No. 111 / CHECKSUM TOTAL).
1. Replace the S-DAT.
Spare parts → Page 68
Check the spare part set number to ensure that the new,
replacement DAT is compatible with the measuring
electronics.
2. Plug the S-DAT into the amplifier board → Page 70
→ Page 72
1. Check whether the S-DAT is correctly plugged into the
amplifier board → Page 70→ Page 72
2. Replace the S-DAT if it is defective. Spare parts → Page 68
Before replacing the DAT, check that the new, replacement
DAT is compatible with the measuring electronics. Check
the:
– Spare part set number
– Hardware revision code
3. Replace measuring electronics boards if necessary.
Spare parts → Page 68
Use only compatible modules and boards.
Check the compatibility of the modules used.
Check the:
– Spare part set number
– Hardware revision code
Proline Promass 80
Endress+Hauser