Troubleshooting; Troubleshooting Instructions; System Error Messages - Endress+Hauser Smartec S CLD134 Operating Instructions Manual

Conductivity measuring system
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Troubleshooting

Error no.
Display
E001
EEPROM memory error
Instrument not calibrated, calibration
data invalid, no user data or user data
invalid (EEPROM error), software does
not match hardware (central module)
E002
Download error
E003
Transmitter malfunction, software
E007
does not match transmitter version
Sensor or sensor connection faulty
E008
No temperature sensor connected or
E010
temperature sensor short-circuited
(temperature sensor faulty)
E025
Limit for air set offset exceeded
E036
Sensor calibration range exceeded
E037
Below calibration range of sensor
E045
Calibration aborted
Calibration range of installation factor
E049
exceeded
Below calibration range of installation
E050
factor
Below measuring range of main
E055
parameter
Measuring range of main parameter
E057
exceeded
E059
Below temperature measuring range
Temperature measuring range
E061
exceeded
66
9
Troubleshooting
9.1

Troubleshooting instructions

The transmitter continually monitors its own functions. If the instrument detects a defect, the error
number appears on the display. This error number is displayed underneath the main value unit
display. If several errors are detected, these can be called up with the MINUS key.
Refer to the table "System error messages" for error numbers and the appropriate corrective
measures.
In case of malfunctions or errors without error messages, use the tables "Process-specific errors" and
"Instrument-specific errors" to locate and eliminate the error. The "Instrument-specific errors" table
also specifies required spare parts.
9.2

System error messages

The system error messages can be called up and selected with the MINUS key.
Tests and / or measures
1. Switch instrument off and back on.
2. Set to factory settings (S11).
3. Load hardware-compatible software (with
Optoscope, see chapter "Service equipment
Optoscope").
4. If problem persists, return instrument to your
local Endress+Hauser sales agency for repair or
replace instrument.
Download must not access locked functions (e.g.
temperature table in basic version).
Check sensor and sensor connection (see chapter
"Instrument check by medium simulation" or call
the E+H Service).
Check temperature sensor and connections; if
necessary, check instrument with temperature
simulator.
Repeat air set (in air) or replace sensor. Clean and
dry sensor before air set.
Clean and recalibrate sensor; if necessary, check
sensor and connections.
Recalibrate.
Check pipe diameter, clean sensor and repeat
calibration.
Immerse sensor in conductive medium or perform
air set.
Check measurement, control and connections
(simulation see chapter "Instrument check by
medium simulation").
Smartec S CLD134
Alarm contact
Error current
Factory
User
Factory
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
Endress+Hauser
User

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