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12. Others
Troubleshooting
First, try out the following procedures
If the problem is not resolved, it may be improved by selecting [Reset]
the [Setup] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
• The battery is exhausted. Charge the battery.
This unit is turned off automatically.
• [Economy] is enabled.
The charging lamp blinks.
• This phenomenon occurs when charging in a location where the temperature is very high or
very low.
> Reconnect the USB connection cable (supplied) in a location where the ambient
temperature (and the temperature of battery) is in a 10 oC to 30 oC (50 oF to 86 oF) range,
and try charging again.
• If your PC is not capable of supplying sufficient power, charging is not possible.
The battery becomes flat too quickly.
• When [
] ([4K Pre-Burst]) is set, the battery drains faster.
> Select [
] ([4K Pre-Burst]) only when recording.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc.
Recording
This unit suddenly turns off during recording.
• The camera stops operating for self-protection in the manner described below when
overheated due to, for example, high ambient temperature or continuous 4K photo or motion
picture recording. Wait until the camera cools down.
– Continuous recording, motion picture recording, and the Wi-Fi connection will be temporarily
disabled.
– If you continue recording even when [
displayed and the camera will turn off automatically.
(P305
(P212)
] is flashing on the screen, a message will be
to P313).
(P19)
(P212)
305
(P215)
on
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