Winmate Slim-line User Manual

10.1" s-series hmi
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10.1" S-Series HMI
W10FA3S-PCH2AC-PoE (with LED light bar)
W10FA3S-PCH2-PoE (without LED light bar)
Slim-line

User Manual

Version 1.3
Document Part Number: 9152101I1002

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Summary of Contents for Winmate Slim-line

  • Page 1: User Manual

    10.1" S-Series HMI W10FA3S-PCH2AC-PoE (with LED light bar) W10FA3S-PCH2-PoE (without LED light bar) Slim-line User Manual Version 1.3 Document Part Number: 9152101I1002...
  • Page 2 Preface Copyright Notice No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners.
  • Page 3: Customer Service

    Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
  • Page 4 Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory. NOTE: A note is used to emphasize helpful information IMPORTANT:...
  • Page 5: Safety Information

    Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.
  • Page 6 CAUTION/ATTENTION Do not cover the openings! Ne pas couvrir les ouvertures!  Before connecting the equipment to the power outlet make sure the voltage of the power source is correct.  Position the power cord so that people cannot step on it. Do not place anything over the power cord.
  • Page 7 WARNING!/ AVERTISSEMENT! Always ground yourself against electrostatic damage to the device. Toujours vérifier votre mise à la terre afin que l’équipement ne se décharge pas sur vous.  Cover workstations with approved anti-static material. Use a wrist strap connected to a work surface and properly grounded tools and equipment.
  • Page 8: Important Information

    Important Information Countries/ Area Symbol This equipment complies with essential requirements European Union Electromagnetic Compatibility Directive(2014/30/EU) Low Voltage Directive (2014/35/EU) Restrictions of the use of certain hazardous substances (RoHS) Directive (2011/65/EU) FCC Part 15 Subpart B Regulations Class B Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules.
  • Page 9 EC Declaration of Conformity [English] The object of the declaration described above [A] is in conformity with the requirement of the following EU legislations [B] and harmonized standards [C]. Product also complies with the Council directions [D]. [German] Das oben beschriebene Objekt [A] entspricht den Anforderungen der nachfolgend aufgeführten EU-Vorgben [B] und den harmonisierten Normen [C].
  • Page 10: About This User Manual

    About This User Manual This User Manual provides information about using the Winmate® 10.1” S-Series HMI (Freescale). The documentation set for the 10.1” S-Series HMI provides information for specific user needs, and includes:  10.1” S-Series HMI Quick Start Guide - describes how to get the HMI up and running.
  • Page 11: Table Of Contents

    Contents Preface ..........................i About This User Manual ..................... ix 1 Introduction ........................2 1.1 Product Features ......................2 1.2 Hardware Specifications .................... 3 1.3 Software Support ....................... 4 1.4 Packing List ......................... 5 1.4.1 Accessories ...................... 5 1.4.2 Options ......................6 1.5 Appearance ........................
  • Page 12 3.4.2 Checking Ethernet ..................14 3.5 Testing LED Light Bar ....................15 3.6 Reading NFC Tag ...................... 16 3.7 Winmate® Home Manager (WHM) ................. 18 3.7.1 How to Lock Applications ................18 3.7.2 How to Unlock Applications ................20 3.7.3 How to Change Password ................22 3.8 Using Front Camera ....................
  • Page 13 6 Technical Support ......................49 6.1 Software Developer Support ................... 49 6.2 Problem Report Form ....................50 7 Certificates ........................52 7.1 FCC Declaration of Conformity ................52 7.1.1 W10FA3S-PCH2AC-PoE .................. 52 7.1.2 W10FA3S-PCH2-PoE ..................53 7.2 EC Declaration of Conformity .................. 54 7.2.1 W10FA3S-PCH2AC-PoE ..................
  • Page 14: Introduction

    Introduction This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the HMI device in the packing list. Mechanical dimensions and drawings included in this chapter. 10.1” S-Series HMI (Freescale)
  • Page 15: Product Features

    1 Introduction Interactive and smart automation systems of intelligent buildings are in a fast growing phase. Winmate multi-touch S-Series HMI is suitable for home automation and room management systems. Flat surface is easy-to-clean and delivers aesthetically pleasing look for any interior. By connecting to centralized database, it can provide real time update for booking status and available schedule, or perform as a synchronous display in meetings.
  • Page 16: Hardware Specifications

    User Manual Chapter 1 Introduction 1.2 Hardware Specifications HMI Device: Model Name W10FA3S-PCH2AC-PoE/ W10FA3S-PCH2-PoE Size 10.1" TFT (widescreen) Resolution 1280 x 800 Brightness ( ) 300 cd/m (typ.) Display Contrast Ratio 800:1 (typ.) Specifications Viewing Angle -89~89 (H); -89~89 (V) Max Colors 262K (6bit) Touch...
  • Page 17: Software Support

    User Manual Chapter 1 Introduction 2MP Front Camera Front Camera (W10FA3S-PCH2AC-PoE) RGBO LED Light Bar on sides LED Light Bar (W10FA3S-PCH2AC-PoE) 12 DC in 3-Pin Terminal Block (Phoenix Power Input type) Power Management Power over Support PoE, requires IEEE 802.3at 25W Ethernet power input Dimensions...
  • Page 18: Packing List

    User Manual Chapter 1 Introduction 1.4 Packing List Carefully remove the box and unpack your HMI device. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately. 1.4.1 Accessories Standard factory shipment list: Terminal Block 3...
  • Page 19: Options

    User Manual Chapter 1 Introduction 1.4.2 Options Package may include optional accessories based on your order. VESA Desk Stand Model Name: PCVS-V1 Part Number: 99KK00A0000E Desk Stand Dimensions 10.1” S-Series HMI (Freescale)
  • Page 20 User Manual Chapter 1 Introduction Front Side In-Wall Mount Model Name: PCFW-V1 Part Number: 99KK00A0000C Dimensions 10.1” S-Series HMI (Freescale)
  • Page 21: Appearance

    User Manual Chapter 1 Introduction 1.5 Appearance W10FA3S-PCH2AC-PoE W10FA3S-PCH2AC-PoE 10.1” S-Series HMI (Freescale)
  • Page 22: Dimensions

    User Manual Chapter 1 Introduction 1.6 Dimensions *Note: Measurements shown in mm. **Note: this is a simplified drawing and some components are not marked in detail. 10.1” S-Series HMI (Freescale)
  • Page 23: Getting Started

    Getting Started This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations. 10.1” S-Series HMI (Freescale)
  • Page 24: Powering On

    User Manual Chapter 2 Getting Started 2 Getting Started This chapter provides information on how to connect the HMI device to the source of power, connector pinouts and the guideline to turn on/off the HMI device. 2.1 Powering On 2.1.1 AC Adapter Components Power Cord AC Adapter Terminal Block to DC Jack...
  • Page 25: Power Considerations

    User Manual Chapter 2 Getting Started 2.1.2 Power Considerations The HMI device operates on external DC power. Use the AC adapter included in the package. CAUTION/ATTENTION Use only the AC adapter included in your package (Rating: Output 4.2 A). Using other AC adapters may damage the device.
  • Page 26: Connector Pinouts

    User Manual Chapter 2 Getting Started 2.2 Connector Pinouts 2.2.1 DC-in Terminal Block Connector DC power source input is a 3 pin terminal block connector. Power Input is 15V DC in. Minimum Voltage 11.4V Maximum Voltage 12.6V Maximum Current 4.2A Voltage 2.2.2 POE/LAN Connector The 10.1”...
  • Page 27: Usb 2.0 Connector

    User Manual Chapter 2 Getting Started 2.2.4 USB 2.0 Connector HMI device uses two USB A Type (USB 2.0) connectors to connect your HMI device to other USB 2.0 compatible devices. Pin № Name Pin № Name USB_D- USB_D+ USB_D- USB_D+ 2.2.5 USB OTG Connector Use USB OTG connector to connect the HMI device to other USB On-The-Go compliant...
  • Page 28: Turning On/ Off

    User Manual Chapter 2 Getting Started 2.3 Turning On/ Off Turning ON: The unit is configured to Power ON when the HMI device is connected to the power source. Refer to the Chapter 2, Powering On for more information on how to power on your HMI device.
  • Page 29: Configuring Serial Com Port Settings

    Chapter 2 Getting Started 2.4 Configuring Serial COM Port Settings Serial COM Port can be configured for RS-232, RS-422 or RS-485. Winmate provide COM port settings application for Android OS. Step 1 Settings > Accessibility Step 2 Accessibility > Comport-Setting...
  • Page 30 User Manual Chapter 2 Getting Started Step 3 Comport-Setting > Comport 1/ Comport 2/ Comport 3 * Select Comport 1/ Comport 2/ Comport 3 that you want to configure. Step 4 Comport 1 > RS232/RS422/RS485 *Configure Comport 1 settings 10.1” S-Series HMI (Freescale)
  • Page 31: Operating The Device

    Operating the Device This chapter provides detailed information on how to operate the device. If you have been using Android touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. 10.1” S-Series HMI (Freescale)
  • Page 32: Operating System

    User Manual Chapter 3 Operating the Device 3 Operating the Device In this chapter you will find an instruction on how to operate the HMI device. 3.1 Operating System S-series HMI support Android 4.4 (Default) and Linux Kernel 3.0.35, QT 5.4 Browser (Optional).
  • Page 33: System Settings

    User Manual Chapter 3 Operating the Device Rotate Two-finger press, simultaneously orbit both fingers around the center point, lift. Type Touch where you want to type. A keyboard pops up that lets you type into the field. 3.3 System Settings 3.3.1 Set up the Device When you first turn on your HMI device, you’ll see a Welcome screen.
  • Page 34: Quick Settings

    User Manual Chapter 3 Operating the Device Back Opens the previous screen you were working in. Once you back up to the Home screen, you can’t go back any further. Home Opens the central Home screen. To open Google Now, swipe up. Recent Apps Opens a list of thumbnail images of apps you’ve worked with recently.
  • Page 35: Ethernet

    User Manual Chapter 3 Operating the Device 3.4 Ethernet Step 1 Connect Ethernet Cable to the HMI device. Step 2 APPS > Ethernet Step 3 Ethernet APP main menu appears Setting Description Check Ethernet Check Ethernet connection parameters: IP mode, IP address, DNS address and others Configure Ethernet Enable Ethernet connection and configure its such as...
  • Page 36: Configuring Ethernet Settings

    User Manual Chapter 3 Operating the Device 3.4.1 Configuring Ethernet Settings Apps > Ethernet > Configure Ethernet *Ethernet OFF is set by default. Swipe Ethernet ON to activate Ethernet connection. Connection Type Setting Description DHCP (default) The device automatically capture IP-address from the router Static IP Allows to manually set up IP-address, DNS, Network and Gateway 3.4.2 Checking Ethernet...
  • Page 37: Testing Led Light Bar

    User Manual Chapter 3 Operating the Device 3.5 Testing LED Light Bar Notice that LED Light Bar is an optional feature for 10.1” S-Series HMI and may not be present in your device. This application is for demonstration purposes only. Step 1 Go to APPS >...
  • Page 38: Reading Nfc Tag

    User Manual Chapter 3 Operating the Device 3.6 Reading NFC Tag Notice that NFC Reader is an optional feature for 10.1” S-Series HMI and may not be present in your device. Refer to Appendix A of this user manual for more details of supported NFC card type. Follow instructions below to test NFC feature.
  • Page 39 User Manual Chapter 3 Operating the Device Step 4 Go back to NFC Tag Info application. Now you can scan NFC tag. Locate the card to the NFC tag. Don’t remove tag, reading may take up to a minute. Step 5 The information written on the card displays on the screen.
  • Page 40: Winmate® Home Manager (Whm)

    3.7 Winmate® Home Manager (WHM) Winmate® S-Series HMI running on Android OS comes with preinstalled APP named Winmate Home Manager (WHM) which let the device manager to lock the launcher then the user can only use one application assigned by the device manager.
  • Page 41 User Manual Chapter 3 Operating the Device Step 2 Go to “Application Selector”, and choose the app which you want to run up automatically after booting. Step 3 Go back to “Home Selector” and press “Clear and Reset Default Home”. 10.1”...
  • Page 42: How To Unlock Applications

    User Manual Chapter 3 Operating the Device Step 4 Select “Restrict Home” and “Always”, and then restart the computer to enable these settings. The system will automatically start the application which you selected and lock it. Any time user presses home key or back key; the system will go back to the same application which you have selected.
  • Page 43 User Manual Chapter 3 Operating the Device Step 2 System will request the password to login. Default password is “0000”. Step 3 Restart the system and you will go back to the normal Launcher. 10.1” S-Series HMI (Freescale)
  • Page 44: How To Change Password

    User Manual Chapter 3 Operating the Device 3.7.3 How to Change Password Step 1 Go to Password Manager and set your own password for this APP. Step 2 The default password is “0000”. Enter a new password in New Password field, and then tap Change Password.
  • Page 45: Shooting Photos

    User Manual Chapter 3 Operating the Device Item Icon Description Action Location setting Tap to open location settings. Make a picture Tap to immediately capture photos. Camera settings Tap to open camera settings. 3.8.2 Shooting Photos 1 Open the Camera 2 Focus on the object 3 Tap to capture the object...
  • Page 46: Shooting Videos

    User Manual Chapter 3 Operating the Device Item Icon Description Action Location Tap to change location settings. Countdown timer Tap to set countdown timer. Tap to change picture size. Picture size 3.8.2.2 Camera Settings to open camera settings. Item Icon Description Action Tap to zoom in or zoom out the...
  • Page 47 User Manual Chapter 3 Operating the Device Short tap > Tap to make panoramic pictures. 10.1” S-Series HMI (Freescale)
  • Page 48: Software Installation

    Software Installation This chapter contains software installation and update guides. 10.1” S-Series HMI (Freescale)
  • Page 49: Android Debug Bridge (Adb) Driver Installation

    User Manual Chapter 4 Software Installation 4 Software Installation This chapter contains software installation and updates guide. All the programming guides can be found in the driver CD included in the package. 4.1 Android Debug Bridge (ADB) Driver Installation IMPORTANT: If your computer is running on Windows Embedded 8 Standard or Windows 8.1 Industry Pro OS system, you need to disable driver signature.
  • Page 50: Disabling Driver Signature On Windows 8

    User Manual Chapter 4 Software Installation 4.1.1 Disabling Driver Signature on Windows 8 Step 1 Hold down the Windows key on your keyboard and press the letter C to open the Charm menu, and then click the gear icon (Settings). Step 2 Click Change PC Settings.
  • Page 51 User Manual Chapter 4 Software Installation Step 3 Click General. Step 4 Under Advanced Startup, click Restart Now. NOTE: In Windows 8.1, the ‘Restart Now’ button has moved to ‘PC Setting -> Update & Recovery -> Recovery.’ Step 5 After restarting, click Troubleshoot. 10.1”...
  • Page 52 User Manual Chapter 4 Software Installation Step 6 Click Advanced Options. Step 7 Click Windows Startup Settings. 10.1” S-Series HMI (Freescale)
  • Page 53 User Manual Chapter 4 Software Installation Step 8 Click Restart. Step 9 After restarting your computer a second time, choose Disable driver signature enforcement from the list by typing the number 7 on your keyboard. Your computer will restart automatically. 10.1”...
  • Page 54: Adb Driver Installation

    User Manual Chapter 4 Software Installation Step 10 After restarting, you will be able to install the ADB drivers normally; however, Windows will display a warning message. When the warning appears, click Install this driver software anyway. If you are unfamiliar with installing drivers, check out our Installing ADB driver tutorial for a step by step guide.
  • Page 55 User Manual Chapter 4 Software Installation Step 2 In the Update Driver Software window choose Browse my computer for driver software. Step 3 Select Let me pick from a list of device drivers on my computer. Click Next. Step 4 Select from your computer 10.1”...
  • Page 56 User Manual Chapter 4 Software Installation Step 5 In the Update driver software window, click show All Devices and then click Next. Step 6 The system is looking for the driver folder. Click Browse. 10.1” S-Series HMI (Freescale)
  • Page 57 User Manual Chapter 4 Software Installation Step 7 Select the driver for your OS system. Click Open. Step 8 Windows Security window will pop up. This message is used to confirm whether the user wants to install the driver. Select Install this driver software anyway to continue.
  • Page 58: Installing Android Debug Bridge (Adb)

    User Manual Chapter 4 Software Installation Step 9 When the installation is successfully completed you will see Android ADB Interface driver in the Update Driver Software window. Now adb debug can be carried out. 4.2 Installing Android Debug Bridge (ADB) For detailed Android Debug Bridge (ADB) information refer to Android Developers Platform: http://developer.android.com/tools/help/adb.html...
  • Page 59: Download Image Tool

    After ADB connection established, install APP or check system log via adb. 4.3 Download Image Tool Refer to Download OS Image update guide for more details on how to download image tool. Download OS Image update guide from Winmate Download Center or Winmate File Share. 10.1” S-Series HMI (Freescale)
  • Page 60: Ota Update Guide

    User Manual Chapter 4 Software Installation 4.4 OTA Update Guide OTA is a tool which can help you to update OS image. To receive Android OS image file contact our sales representatives. Once you get the image file follow the guideline below.
  • Page 61 User Manual Chapter 4 Software Installation Step 4 Tap Update Image Step 5 Make sure the file founded by the system is image update file. Tap OK. 10.1” S-Series HMI (Freescale)
  • Page 62 User Manual Chapter 4 Software Installation Step 6 Tap OK. Make sure the battery level is at least 50%. Step 7 Tap OK. IMPORTANT: Do not disconnect the power source! Do not remove the battery! 10.1” S-Series HMI (Freescale)
  • Page 63: Os Image Update Guide

    User Manual Chapter 4 Software Installation Step 8 After update the system will automatically restart. 4.5 OS Image Update Guide Download OS Image update guide from Winmate Download Center or Winmate File Share. Winmate Download Center: http://dc.winmate.com.tw/_downloadCenter/2016/Multitouch%20PPC/Download%20Image%2 0Tool%20User%20Guide.pdf Winmate File Share: https://winmate.box.com/v/FA33-OS-Image-Update-Guide...
  • Page 64: Mounting Solutions

    Mounting Solutions This chapter provides step-by-step mounting guide for all available mounting options. 10.1” S-Series HMI (Freescale)
  • Page 65: Cable Mounting Considerations

    User Manual Chapter 5 Mounting Solutions 5 Mounting Solutions This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. WARNING! / AVERTISSEMENT! Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury.
  • Page 66: Safety Precautions

    User Manual Chapter 5 Mounting Solutions 5.2 Safety Precautions Observe the following common safety precautions before installing any electronic device: • Use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must be crossed make sure the wires are perpendicular at the intersection point.
  • Page 67: Flush Mount / Panel Mount

    User Manual Chapter 5 Mounting Solutions Mounting Steps: Screw VESA Bracket to the fixture (ex. wall) with Philips four M4x5 flathead screws. Place the device on VESA bracket. NOTE: Please notice that both hooks on bracket should lock the notches on the back cover of the device 5.3.2 Flush Mount / Panel Mount S-Series HMI supports Panel Mount that allows mounting the device into an aperture.
  • Page 68: Optional Mounting Solutions

    Chapter 5 Mounting Solutions 5.4 Optional Mounting Solutions 5.4.1 Front Side Wall Mount You can purchase Front Side Wall Mount Bracket from Winmate as an optional accessory to 10.1” S-Series HMI. The device can be mounted in the wall. ...
  • Page 69: Desk Stand

    Mounting Solutions 5.4.2 Desk Stand The device can be installed on a desk with the stand. You can purchase desk stand from Winmate as an optional accessory to 10.1” S-Series HMI.  Screw Hole Diameter: M4 x 5 mm Mounting Steps: ...
  • Page 70: Technical Support

    Technical Support This chapter includes pathway to technical support. 10.1” S-Series HMI (Freescale)
  • Page 71: Software Developer Support

    This chapter includes pathway to technical support and Software Developing Kit (SDK). If any problem occurs fill in Problem Report Form enclosed and immediately contact us. 6.1 Software Developer Support Download software development documents from Winmate Download Center or Winmate File Portal. Item...
  • Page 72: Problem Report Form

    User Manual Chapter 6 Technical Support 6.2 Problem Report Form 10.1" S-Series HMI (Slim-line) Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: _____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible.
  • Page 73: Certificates

    Certificates This chapter includes FCC and EC Declarations of Conformity. 10.1” S-Series HMI (Freescale)
  • Page 74: Fcc Declaration Of Conformity

    7 Certificates This chapter includes FCC and EC Declarations of Conformity. 7.1 FCC Declaration of Conformity 7.1.1 W10FA3S-PCH2AC-PoE 10.1” S-Series HMI (Freescale)
  • Page 75: W10Fa3S-Pch2-Poe

    7.1.2 W10FA3S-PCH2-PoE 10.1” S-Series HMI (Freescale)
  • Page 76: Ec Declaration Of Conformity

    7.2 EC Declaration of Conformity 7.2.1 W10FA3S-PCH2AC-PoE Refer to Preface for letters abbreviations in English and other languages. 10.1” S-Series HMI (Freescale)
  • Page 77: W10Fa3S-Pch2-Poe

    7.2.2 W10FA3S-PCH2-PoE Refer to Preface for letters abbreviations in English and other language 10.1” S-Series HMI (Freescale)
  • Page 78: Appendix A: Nfc Tag Support

    NFC Tag Support This section includes the list of supported NFC tags. Appendix 10.1” S-Series HMI (Freescale)
  • Page 79 Appendix A: NFC Tag Support The NFC Reader of this device supports the following card type. Supported Card Type (13.56MHz) NFC Forum Platform Type 1, Type 2, Type 3, Type 4 ISO 15693 TI HF-I Plus, TI HF-I Pro, NXPI-Code SLI ISO 14443-A NXP Mifare_One(S50_4byte), NXP Mifare_One(S50_7byte),...
  • Page 80 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, Taipei 241, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...

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