Winmate 10.1'' S-SERIES HMI User Manual
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Winmate 10.1'' S-SERIES HMI User Manual

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10.1"S-Series HMI
W10FA3S-PCH2AC-PoE (with LED light bar)
W10FA3S-PCH2-PoE (without LED light bar)
W10FA3S-PCH1-PoE (without LED light bar)
Slim-line

User Manual

Version 1.2
Manual Part Number: 9152101I1002

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Summary of Contents for Winmate 10.1'' S-SERIES HMI

  • Page 1: User Manual

    10.1"S-Series HMI W10FA3S-PCH2AC-PoE (with LED light bar) W10FA3S-PCH2-PoE (without LED light bar) W10FA3S-PCH1-PoE (without LED light bar) Slim-line User Manual Version 1.2 Manual Part Number: 9152101I1002...
  • Page 2 Preface Copyright Notice No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners.
  • Page 3  Description of complete problem  The exact wording of any error messages In addition, free technical support is available from our engineers every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products.

  • Page 4: Safety Information

    Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis. Toujours débrancher le cordon d’alimentation du chassis lorsque vous travaillez sur celui-ci.
  • Page 5 CAUTION/ATTENTION Do not cover the openings! Ne pas couvrir les ouvertures!  Before connecting the equipment to the power outlet make sure the voltage of the power source is correct.  Position the power cord so that people cannot step on it. Do not place anything over the power cord.
  • Page 6 WARNING!/ AVERTISSEMENT! Always ground yourself against electrostatic damage to the device. Toujours vérifier votre mise à la terre afin que l’équipement ne se décharge pas sur vous.  Cover workstations with approved anti-static material. Use a wrist strap connected to a work surface and properly grounded tools and equipment. ...

  • Page 7: Important Information

    Important Information Countries/ Area Symbol This equipment complies with essential requirements of: European Union Electromagnetic Compatibility Directive(2014/30/EU) Low Voltage Directive (2014/35/EU) Restrictions of the use of certain hazardous substances (RoHS) Directive (2011/65/EU) FCC Part 15 Subpart B Regulations Class B Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules.
  • Page 8 EC Declaration of Conformity [English] The object of the declaration described above [A] is in conformity with the requirement of the following EU legislations [B] and harmonized standards [C]. Product also complies with the Council directions [D]. [German] Das oben beschriebene Objekt [A] entspricht den Anforderungen der nachfolgend aufgeführten EU-Vorgben [B] und den harmonisierten Normen [C].

  • Page 9: Revision History

    Revision History Version Date Note Author Andy, edited by Anna 18-Feb-2016 Initial Release Kiseleva Andy, edited by Anna 07-Mar-2016 Added ADB Driver Installation Kiseleva Added Touch Screen Andy, edited by Anna 11-Mar-2016 Calibration Kiseleva...

  • Page 10: Table Of Contents

    Contents Preface ............................ii 1 Introduction ..........................2 Product Features ......................2 1.2 Hardware Specifications ...................... 3 1.3 Software Support ......................... 4 1.4 Packing List ........................... 4 1.4.1 Accessories ........................ 4 1.4.2 Options ........................5 1.5 Appearance .......................... 7 1.5.1 W10FA3S-PCH2AC-PoE ....................7 1.5.2 W10FA3S-PCH2-PoE / W10FA3S-PCH1-PoE ..............
  • Page 11 3.1 Multi-Touch ........................12 3.2 System Settings ........................13 3.1.1 Set up the Device ..................... 13 3.1.2 Home Screen ......................13 3.1.3 Quick Settings ......................14 3.3 Ethernet ..........................14 3.3.1 Configure Ethernet ....................15 3.3.2 Check Ethernet ......................16 3.4 LED Light Bar (Demo) ......................
  • Page 12 6.2 Problem Report Form ......................48 7 Certificates ..........................50 7.1 FCC Declaration of Conformity ..................50 7.1.1 W10FA3S-PCH2AC-PoE .................... 50 7.1.2 W10FA3S-PCH2-PoE ....................51 7.1.3 W10FA3S-PCH1-PoE ....................52 7.2 EC Declaration of Conformity .................... 53 7.2.1 W10FA3S-PCH2AC-PoE .................... 53 7.2.2 W10FA3S-PCH2-PoE ....................

  • Page 13: Introduction

    10.1” S-Series HMI Introduction This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the HMI device in the packing list. Mechanical dimensions and drawings included in this chapter. User Manual...

  • Page 14: Product Features

    Interactive and smart automation systems of intelligent buildings are in a fast growing phase. Winmate multi-touch S-Series HMI is suitable for home automation and room management systems. Flat surface is easy-to-clean and delivers aesthetically pleasing look for any interior. By connecting to centralized database, it can provide real time update for booking status and available schedule, or perform as a synchronous display in meetings.

  • Page 15: Hardware Specifications

    10.1” S-Series HMI 1.2 Hardware Specifications Model Name W10FA3S-PCH2AC-PoE W10FA3S-PCH2-PoE W10FA3S-PCH1-PoE Display: Size/Type 10.1" TFT (widescreen) Resolution 1280 x 800 1024 x 600 Brightness 300 cd/m (typ.) 200 cd/m (typ.) Contrast Ratio 800:1 (typ.) 500:1 (typ.) Viewing Angle -89~89 (H); -89~89 (V) -70~70 (H);-50~60(V) Max Colors 262K (6bit)

  • Page 16: Software Support

    10.1” S-Series HMI Environment: Operating 0 °C to +50 °C Temperature Operating 30% to 90% (non-condensing) Humidity Front: IP65 water and dust proof IP Rating Rear: IP22 Power Considerations: Power Input 12 DC in 3-Pin Terminal Block (phoenix type) Support PoE, require IEEE 802.3at 25W power input *optional 1.3 Software Support SDK:...

  • Page 17: Options

    10.1” S-Series HMI 1.4.2 Options Package may include optional accessories based on your order. 1.4.2.1 VESA Desk Stand Model Name: PCVS-V1 Part Number: 99KK00A0000E Dimensions User Manual...
  • Page 18 10.1” S-Series HMI 1.4.2.2 Front Side In-Wall Mount Model Name: PCFW-V1 Part Number: 99KK00A0000C Dimensions User Manual...

  • Page 19: Appearance

    10.1” S-Series HMI 1.5 Appearance 1.5.1 W10FA3S-PCH2AC-PoE Top View Front View Rear View Bottom View User Manual...

  • Page 20: W10Fa3S-Pch2-Poe / W10Fa3S-Pch1-Poe

    10.1” S-Series HMI 1.5.2 W10FA3S-PCH2-PoE / W10FA3S-PCH1-PoE Top View Front View Rear View Bottom View User Manual...

  • Page 21: Dimensions

    10.1” S-Series HMI 1.6 Dimensions 1.6.1 W10FA3S-PCH2AC-PoE User Manual...

  • Page 22: W10Fa3S-Pch2-Poe / W10Fa3S-Pch1-Poe

    10.1” S-Series HMI 1.6.2 W10FA3S-PCH2-PoE / W10FA3S-PCH1-PoE User Manual...

  • Page 23: Getting Started

    10.1” S-Series HMI Getting Started This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations. User Manual...

  • Page 24: Powering On

    10.1” S-Series HMI 2 Getting Started This chapter provides information on how to connect the HMI device to the source of power, connector pinouts and the guideline to turn on/off the HMI device. 2.1 Powering On 2.1.1 AC Adapter Components 3.

  • Page 25: Power Considerations

    10.1” S-Series HMI Ce produit doit être mis à la terre. Utiliser seulement un cordon d’alimentation avec mise à la terre. Si les règlements locaux le requiert, installer des câbles de mise à la terre supplémentaires. *Si vous n’utiliser pas une prise d’alimentation avec mise à la terre, vous pourriez remarquer une sensation de picotement électrique quand la paume de vos mains touche à...

  • Page 26: Connector Pinouts

    10.1” S-Series HMI 2. Connect thermal block (2) to the AC adapter (3) 3. Connect the AC adapter (3) to the power cord (4) 4. Plug in the power cord (4) to a working AC wall outlet (5). The device will boot automatically.

  • Page 27: Usb 2.0 Connector

    10.1” S-Series HMI 2.2.4 2 x USB 2.0 Connector USB 1/ USB 2 Pin № Name Pin № Name USB_D- USB_D+ USB_D- USB_D+ 2.2.5 USB OTG Connector Pin № Name Pin № Name USB_OTG_D- USB_OTG_D+ USB_OTG_ID 2.3 Turning On The unit is configured to Power ON when the HMI device is connected to the power source.
  • Page 28 10.1” S-Series HMI 1. Touch screen calibration after burning in the new OS image: Step 1 After you restart the system with a new OS image, calibration screen will automatically appear. Tap Yes to start touch screen calibration. Step 2 Follow the instruction on the left bottom side of the screen. Tap the calibration point.
  • Page 29 10.1” S-Series HMI Step 3 After all five calibration points are adjusted you will be asked whether you want to save the set values after the calibration. Tap Yes to save the settings. If you want to perform calibration once again, then tap No. Step 4 Calibration is complete.

  • Page 30: Configuring Serial Com Port

    Follow Step 1~Step 4 from the previous section to complete screen calibration. 2.5 Configuring Serial COM Port Serial COM Port can be configured for RS-232, RS-422 or RS-485. Winmate provide COM port settings application for Android OS. Step 1 Settings > Accessibility...
  • Page 31 10.1” S-Series HMI Step 2 Accessibility > Comport-Setting Step 3 Comport-Setting > Comport 1/ Comport 2/ Comport 3 * Select Comport 1/ Comport 2/ Comport 3 that you want to configure. Step 4 Comport 1 > RS232/RS422/RS485 * Configure Comport 1 settings User Manual...

  • Page 32: Turning Off

    10.1” S-Series HMI 2.6 Turning Off To turn off the HMI device: 1. Disconnect the power cord from the source of power 2. The device will automatically shut down. User Manual...

  • Page 33: Operating The Device

    10.1” S-Series HMI Operating the Device This chapter provides detailed information on how to operate the device. If you have been using Android touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. User Manual...

  • Page 34: Multi-Touch

    10.1” S-Series HMI 3 Operating the Device In this chapter you will find an instruction on how to operate the HMI device. 3.1 Multi-Touch The touchpad supports the core gestures for Android. Gesture Action Description Touch To select or activate something Touch &...

  • Page 35: System Settings

    10.1” S-Series HMI 3.2 System Settings 3.1.1 Set up the Device When you first turn on your HMI device, you’ll see a Welcome screen. Choose the language you want and touch Start or the Start icon. When prompted, you can sign in with your Google Account or create one at that time.

  • Page 36: Quick Settings

    10.1” S-Series HMI 3.1.3 Quick Settings Settings Swipe down from the top right of the screen and touch the Settings icon. You can open your device’s Settings app from the All Apps screen or from Quick Settings. For example, to change notification sounds, and volume go to Settings >...

  • Page 37: Configure Ethernet

    10.1” S-Series HMI Step 3 Ethernet APP main menu appears Setting Description Check Ethernet Check Ethernet connection parameters: IP mode, IP address, DNS address and others Configure Ethernet Enable Ethernet connection and configure its such as connection type Advanced Settings Configure advanced parameters of the Ethernet 3.3.1 Configure Ethernet Apps >...

  • Page 38: Led Light Bar (Demo)

    10.1” S-Series HMI *Ethernet OFF is set by default. Swipe Ethernet ON to activate Ethernet connection. Connection Type Setting Description DHCP The device automatically capture IP-address from the router Static IP Allows to manually set up IP-address, DNS, Network and Gateway 3.3.2 Check Ethernet APPS >...

  • Page 39: Nfc

    10.1” S-Series HMI Adjust the intensity of Red, Green and Blue light. *This application is for demonstration purposes only. 3.5 NFC You can enable NFC in settings. Settings > More > NFC User Manual...
  • Page 40 10.1” S-Series HMI For a more detailed Android 4.4 user guide, follow the download path below: http://static.googleusercontent.com/media/www.google.com/en/us/help/hc/images/a ndroid/android_ug_42/Android-Quick-Start-Guide.pdf User Manual...

  • Page 41: Software Installation

    10.1” S-Series HMI Software Installation This chapter contains software installation and update guides. User Manual...

  • Page 42: Android Debug Bridge (Adb) Driver Installation

    10.1” S-Series HMI 4 Software Installation This chapter contains software installation and updates guide. All the programming guides can be found in the driver CD included in the package. 4.1 Android Debug Bridge (ADB) Driver Installation IMPORTANT: If your computer is running on Windows Embedded 8 Standard or Windows 8.1 Industry Pro OS system, you need to disable driver signature.

  • Page 43: Disabling Driver Signature On Windows 8

    10.1” S-Series HMI 4.1.1 Disabling Driver Signature on Windows 8 Step 1 Hold down the Windows key on your keyboard and press the letter C to open the Charm menu, and then click the gear icon (Settings). User Manual...
  • Page 44 10.1” S-Series HMI Step 2 Click Change PC Settings. Step 3 Click General. Step 4 Under Advanced Startup, click Restart Now. NOTE: In Windows 8.1, the ‘Restart Now’ button has moved to ‘PC Setting -> Update & Recovery -> Recovery.’ User Manual...
  • Page 45 10.1” S-Series HMI Step 5 After restarting, click Troubleshoot. Step 6 Click Advanced Options. User Manual...
  • Page 46 10.1” S-Series HMI Step 7 Click Windows Startup Settings. Step 8 Click Restart. Step 9 After restarting your computer a second time, choose Disable driver signature enforcement from the list by typing the number 7 on your keyboard. User Manual...
  • Page 47 10.1” S-Series HMI Your computer will restart automatically. Step 10 After restarting, you will be able to install the ADB drivers normally; however, Windows will display a warning message. When the warning appears, click Install this driver software anyway. If you are unfamiliar with installing drivers, check out our Installing ADB driver tutorial for a step by step guide.

  • Page 48: Adb Driver Installation

    10.1” S-Series HMI 4.1.2 ADB Driver Installation Step 1 Confirm whether the USB device was found by the system. Device Manager > 120A > Other devices > FA33_Taurus > Update Driver Software Step 2 In the Update Driver Software window choose Browse my computer for driver software.
  • Page 49 10.1” S-Series HMI Step 4 Select from your computer Step 5 In the Update driver software window, click show All Devices and then click Next. Step 6 The system is looking for the driver folder. Click Browse. User Manual...
  • Page 50 10.1” S-Series HMI Step 7 Select the driver for your OS system. Click Open. Step 8 Windows Security window will pop up. This message is used to confirm whether the user wants to install the driver. Select Install this driver software anyway to continue.

  • Page 51: Installing Android Debug Bridge (Adb)

    10.1” S-Series HMI 4.2 Installing Android Debug Bridge (ADB) For detailed Android Debug Bridge (ADB) information refer to Android Developers Platform: http://developer.android.com/tools/help/adb.html Step 1 Decompress adb.zip. Open ADB terminal and move into the adb archive. ADB Terminal window Step 2 Connect FA33 motherboard to the computer via USB.

  • Page 52: Download Image Tool

    After ADB connection established, install APP or check system log via adb. 4.3 Download Image Tool Download OS Image Tool update guide: 1. Winmate Download Center http://www.winmate.com.tw/ > Support > Download Center > Multi-touch PPC > W10FA3S-PCH > OS Image 2.
  • Page 53 10.1” S-Series HMI Step 1 Copy image files ota_FA33_X_X_X_X.zip and FA33_X_X_X_X. md5 and to micro SD card. Step 2 Insert micro SD card to the slot in the HMI device. In the APPs menu tap OTA Image Upd. Step 3 The system is checking OTA File. It may take some time. User Manual...
  • Page 54 10.1” S-Series HMI Step 4 Tap Update Image Step 5 Make sure the file founded by the system is image update file. Tap OK. User Manual...
  • Page 55 10.1” S-Series HMI Step 6 Tap OK. Make sure the battery level is at least 50%. Step 7 Tap OK. IMPORTANT: Do not disconnect the power source! Do not remove the battery! Step 8 After update the system will automatically restart. User Manual...

  • Page 56: Os Image Update Guide

    10.1” S-Series HMI 4.5 OS Image Update Guide Step 1 Decompress the archive FSL_MFG_TOOL_WM.zip User Manual...
  • Page 57 10.1” S-Series HMI Step 2 Go to the directory “FSL_MFG_TOOL_WM\Profiles\MX6Q Linux Update\OS Firmware\files\android”. Step 3 Move the following items to one folder: the u-boot-6q.bin, boot.img, system.img, userdata_img.tar.gz and recovery.img Step 4 In FSL_MFG_TOOL_WM folder that you decompressed in Step 1 click “MfgTool2.exe”.
  • Page 58 10.1” S-Series HMI MfgTool_MultiPanel window pops up. Step 5 Go to the main APPS screen > Settings Step 6 Settings > About tablet User Manual...
  • Page 59 10.1” S-Series HMI Step 7 Settings > About tablet > Additional system updates Step 8 Warning menu pops up. Confirm the system update by clicking YES. User Manual...
  • Page 60 10.1” S-Series HMI IMPORTANT: Assure OTG and power already connected. Do not disconnect the OTG from the source of power while system is updating. NOTE: The location of OTG connector is shown on the picture below: Step 9 Enter the hint number 1655 to confirm the update and click OK. Step 10 In the dialog click Yes to shut down and restart the system.
  • Page 61 10.1” S-Series HMI Step 11 After the system reboot you will be able to see the system change. No Device Connected > HID-compliant Step 12 Click Start to upgrade the system. User Manual...
  • Page 62 10.1” S-Series HMI Step 13 After the successful update the screen is shown as below: User Manual...

  • Page 63: Mounting Solutions

    10.1” S-Series HMI Mounting Solutions This chapter provides step-by-step mounting guide for all available mounting options. User Manual...

  • Page 64: Cable Mounting Considerations

    10.1” S-Series HMI 5 Mounting Solutions This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. CAUTION/ ATTENTION Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury. Suivez les instructions de montage et d'utilisation recommandé...

  • Page 65: Mounting Guide

    10.1” S-Series HMI • Keep the wires separated according to the interface. Wires that share similar electrical characteristics must be bundled together. • Do not bundle input wiring with output wiring. Keep them separate. When necessary, it is strongly advised that you label wiring to all devices in the system.

  • Page 66: Flush Mount / Panel Mount

    10.1” S-Series HMI 5.3.2 Flush Mount / Panel Mount • Wall cutout: 157.6 x 249mm • Screw hole diameter: M3 x 4mm Mounting Steps: Prepare a fixture for the specific dimensions of the device. Cut a hole on a sub frame or panel according to the cut-out dimensions. Install the device properly onto the cut-out area of the sub frame or panel with the sides of the front bezel.

  • Page 67: Desk Stand

    10.1” S-Series HMI Mounting Steps: 1. Cut a hole in the wall according to the cutout dimensions. 2. Attach the bezel with clips to the device; fix the bezel with Philips M4x5 screws. 3. Connect the device to the power source with the power cord. 4.

  • Page 68: Technical Support Documents

    10.1” S-Series HMI Technical Support Documents This chapter includes Technical Support Documents. User Manual...

  • Page 69: Software Developer Support

    This chapter includes Technical Support Documents and Software Developing Kit (SDK). If any problem occurs fill in Problem Report Form enclosed and immediately contact us. 6.1 Software Developer Support Download software development documents from Winmate Download Center or Winmate Partner Portal. 6.1.1 Android Driver Programming Guide 1.

  • Page 70: Problem Report Form

    10.1” S-Series HMI 6.2 Problem Report Form 10.1" S-Series HMI (Slim-line) Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: _____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible.

  • Page 71: Certificates

    10.1” S-Series HMI Certificates This chapter includes FCC and EC Declarations of Conformity. User Manual...

  • Page 72: Fcc Declaration Of Conformity

    10.1” S-Series HMI 7 Certificates This chapter includes FCC and EC Declarations of Conformity. 7.1 FCC Declaration of Conformity 7.1.1 W10FA3S-PCH2AC-PoE User Manual...

  • Page 73: W10Fa3S-Pch2-Poe

    10.1” S-Series HMI 7.1.2 W10FA3S-PCH2-PoE User Manual...

  • Page 74: W10Fa3S-Pch1-Poe

    10.1” S-Series HMI 7.1.3 W10FA3S-PCH1-PoE User Manual...

  • Page 75: Ec Declaration Of Conformity

    10.1” S-Series HMI 7.2 EC Declaration of Conformity 7.2.1 W10FA3S-PCH2AC-PoE Refer to Preface for letters abbreviations in English and other languages. User Manual...

  • Page 76: W10Fa3S-Pch2-Poe

    10.1” S-Series HMI 7.2.2 W10FA3S-PCH2-PoE Refer to Preface for letters abbreviations in English and other languages. User Manual...

  • Page 77: W10Fa3S-Pch1-Poe

    7.2.3 W10FA3S-PCH1-PoE Refer to Preface for letters abbreviations in English and other languages. 10.1" S-Series HMI User Manual...
  • Page 78 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung City, Taipei 241, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: http://www.winmate.com.tw...

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