Emerson GXT4-5000RT230 User Manual page 59

When reporting a UPS issue to Emerson, include the UPS model and serial number. These are located in
several places for your ease of location:
• on the top panel (rack mount orientation)
• the left side (tower orientation)
• the rear panel
• on the front of the unit behind the front plastic bezel
• on the LCD select Main Menu > About.
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Troubleshooting
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Liebert GXT4 User Manual