Archgard 27-DVIE22N-2 Installation, Operation And Maintenance Manual

Archgard 27-DVIE22N-2 Installation, Operation And Maintenance Manual

Gas fired direct vent fireplace insert s/n 270210 and up
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WARNING: If the information in this manual is not followed
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
Do not store or use gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance
Do not touch any electrical switch; do not use any phone in
your building
Immediately call your gas supplier from a neighbors phone.
Follow the gas suppliers instructions
If you can not reach your gas supplier, call the fire
department
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
English and French Installation Manuals available through your
local dealer or visit our website at: www.archgard.com
Les manuels d'installation en anglais et en français son
disponibles chez votre détaillant local ou en visitant notre site
web: www.archgard.com
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
ARCHGARD FIREPLACE PRODUCTS
7116 Beatty Drive
Mission, BC V2V 6B4 Canada
INSTALLATION, OPERATION, AND
MAINTENANCE MANUAL
27-DVIE22N-2
GAS FIRED DIRECT VENT
FIREPLACE INSERT
S/N 270210 AND UP
This appliance may be installed in an aftermarket
permanently located, manufactured home (USA only) or
mobile home where not prohibited by local codes.
This appliance is only for use with the type of gas indicated
on the rating plate. This appliance is not convertible for use
with other gases, unless a certified kit is used.
WARNING: If the information in these instructions is not
followed exactly, a fire or explosion may result, causing
property damage, personal injury or loss of life.
200-1127-02
January 17, 2017

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  • Page 1 English and French Installation Manuals available through your local dealer or visit our website at: www.archgard.com Les manuels d'installation en anglais et en français son disponibles chez votre détaillant local ou en visitant notre site web: www.archgard.com...
  • Page 2: Table Of Contents

    12.2 Pilot Conversion 21.0 Frequently Asked Questions 12.3 Convert the Gas Valve 22.0 Replacement Parts List 12.4 Complete the Conversion Archgard Limited Warranty 13.0 Venting Instructions 13.1 Sealing the Vent 13.2 Approved Terminations 13.3 Min/Max Vent Run 13.4 Using a Co-linear to Coaxial Adapter 23 14.0 Barrier Screen Installation...
  • Page 3: Introduction

    Thank You and Congratulations for choosing an Archgard Gas Fireplace insert! The 27-DVIE22N-2 is one of the most advanced Direct Vent Insert heaters available today. It is solidly designed using the latest technology and manufactured to the highest quality. It is our aim to provide you with an appliance that brings many trouble-free years of reliable service.
  • Page 4: Safety Information

    Each Archgard Gas Fireplace is checked and tested at the factory prior to being packaged and shipped to our dealers and finally installed in your home. Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly and that the electrical system is in working order.
  • Page 5: Technical Information

    Commonwealth of Massachusetts: This appliance has been manufactured in accordance with Massachusetts code 248 CMR 5.00. Approval Code: G1-0813-54. (http://license.reg.state.ma.us/public/licque.asp). Please contact Archgard Industries Ltd., if you have any questions regarding the certification of this appliance. 3.2 Installation Codes This appliance must be installed by a qualified gas appliance installer. The installation must conform with the local codes or, in the absence of local codes, with the current National Fuel Gas Code ANSI Z223.1/ NFPA 54 in the US, or Installation Code CAN/...
  • Page 6: Rating Plate

    General Information 4.0 Rating Plate...
  • Page 7: Installation Checklist

    Installation 5.0 Installation Checklist This standard installation checklist is to be used by the installer in conjunction with, not instead of, the instructions contained within this installation manual. Customer: Date Installed: Install Address: Location of Fireplace: Installer: Solid Fuel Zero Clearance Install: (Section 9.1) IF NO, WHY NOT? Was the bottom of the existing zero clearance removed? Venting: (Section 13.0)
  • Page 8: Appliance Overview

    Installation 6.0 Appliance Overview 6.1 Rating Plate Location Figure 6.1.01: 6.2 Appliance Overview The Proflame II control board is located on the right side* of the fireplace behind the surround. The valve is located on the left side* of the fireplace behind the surround. The fan is located on the inside of the rear fireplace shell and can be accessed from the rear of the fireplace or through the front of the fireplace by removing the burner.
  • Page 9: Leveling The Appliance

    Figure 6.3.01: 7.0 Electrical Connections The 27-DVIE22N-2 comes complete with an thermally controlled variable speed fan equipped with a solid state speed control. Do not cut or remove the grounding prong from this plug. NOTE: This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI / NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 10: Appliance Dimensions

    Installation 8.0 Appliance Dimensions 8.1 Control Panel Locations The control panels can be mounted in the following different ways. They are shipped in the “Controls In” configuration. They can be moved to the “Controls Out” configuration by removing the two mounting screw on each side and swinging the panels out and re- installing the screws.
  • Page 11: Minimum Opening Dimensions

    Installation 9.0 Minimum Opening Dimensions Dimension Dimension Reference (Controls Out) (Controls In) 17 3/4" (451 mm) 17 3/4" (451 mm) 15" (381 mm) 15 1/2" (394 mm) Figure 9.0.01: 16" (406 mm) 16" (406 mm) 25 1/2" (648 mm) 30" (762 mm) 0"...
  • Page 12: Factory Built Fireplaces

    Installation 9.1 Factory Built Fireplaces The following information applies to Factory Built (metal) Wood-Burning Fireplace installations: Trim panels must not seal ventilation openings in the fireplace. Any parts that are removed must be saved and reinstalled if the insert is ever removed. If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1 1/2” (38.1 mm) or less may be drilled through the lower sides or bottom of the firebox in a proper workmanship-like manner.
  • Page 13: Refacing A Masonry Fireplace

    Installation 9.2 Refacing a Masonry Fireplace Using Steel Studs and Cement Board on Wood Fireplaces Brick or rock facing may be removed and replaced with noncombustible material such as steel studs and cement board. WARNING: Only facing material may be removed. All other masonry material must not be cut out, chipped away, or removed. WARNING: Louvers or any air circulation around existing solid fuel fireplace must not be blocked or covered.
  • Page 14: Clearances To Combustibles

    Installation 10.0 Clearances to Combustibles WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury or loss of life. CAUTION: This appliance is designed for use in any masonry or factory-built, wood-burning fireplace. It cannot be enclosed by combustible material and used as a factory built gas fireplace (zero clearance fireplace).
  • Page 15: Hearth Clearances

    Installation 10.3 Hearth Clearances Any hearth that extends outward in front of the insert must not have any combustible material closer than 7" (178 mm) to the bottom of the gas fireplace insert regardless of whether a noncombustible material covers the combustible material. This includes any type of framing underneath a noncombustible material such as tile, marble, or stone.
  • Page 16: Gas Connections

    2 psi dry gas meter the unit will rate lower as the calculation has to correct for the higher pressure in the meter. If the unit is over- rated, contact your authorized Archgard dealer. The following calculation equation gives a rough estimation as it does not correct for temperature and pressure.
  • Page 17: Conversion Kit Instructions

    Installation 12.0 Conversion Kit Instructions IMPORTANT: This fireplace is Natural gas ready. If converting to LP gas, follow instructions below. WARNING: This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 18: Convert The Gas Valve

    Installation 12.3 Convert the Gas Valve WARNING: Installation of this conversion kit must only be undertaken by a qualified and certified gas appliance installer. Verify that the following items are present in the package: • Pressure regulator assembly (E) • Two (2) screws (F) •...
  • Page 19: Venting Instructions

    The Air intake and Exhaust connections are marked on the gas appliance. See Figure 13.0.01. DO NOT REVERSE THESE CONNECTIONS The 27-DVIE22N-2 requires (2) flexible flue liners: INLET Collar - 3” (76 mm) diameter OUTLET Collar - 3” (76 mm) diameter Figure 13.0.01: Intake &...
  • Page 20: Sealing The Vent

    Use mil-pac or other non silicone sealant and three (3) screws or gear clamps to seal the liner at each end. Figure 13.1.01: 13.2 Approved Terminations The following Archgard venting components are available from your local Archgard dealer. Archgard Venting Components Vent Component...
  • Page 21 Installation Third Party Venting Components Selkirk Duravent Amerivent 3" Flex (10ft) 95270310 AFE10-03 3ALKE10 3" Flex (25ft) 95270325 AF3-25L 3DFA-25 1730250 3" Flex (30ft) 95270330 3" Flex (35ft) 95270335 AF3-35L 3DFA-35 TC-AL35 1730350 3" Flex (50ft) 95270350 TC-3AL50 3ALKE50 3" Flex Coupling 95090390 AF3-FC 3DFA-FC...
  • Page 22: Min/Max Vent Run

    Installation 13.3 Min/Max Vent Run Instructions for installing venting and terminations (see list for approved venting and terminations). Install the termination cap being sure to provide sufficient space (around and on top) so as not to impede the flow of air, both into and out of the cap.
  • Page 23: Using A Co-Linear To Coaxial Adapter

    General Information 13.4 Using a Co-linear to Coaxial Adapter The gas fireplace can be converted from co-linear to coaxial when it is desired to remove a section of the masonry fireplace chimney to below the roof line. WARNING This appliance must be installed by a qualified gas appliance installer. The installation must conform with the local codes or, in the absence of local codes, with the current National Fuel Gas Code ANSI Z223.1/ NFPA 54 in the US, or Installation Code CAN/ CGA-B149.1 in Canada.
  • Page 24: Barrier Screen Installation

    Installation 14.0 Barrier Screen Installation If barrier becomes damaged, the barrier shall be replaced with the manufacturer's barrier for this appliance (Part Number: 27-BS). Screen Top WARNING DOOR MUST BE INSTALLED PRIOR TO SCREEN INSTALLATION TO AVOID POSSIBLE DAMAGE OR INJURY. Screen Bottom Retainer Tabs Identify the top and bottom of the screen.
  • Page 25: Glass Door Installation

    Push the finger rings back. Figure 15.0.01: Figure 15.0.02: 15.1 If Your Glass Breaks In the event your glass cracks or breaks, replace the original door assembly with Archgard replacement door assembly. • Remove the barrier screen (See Section 14.0) •...
  • Page 26: Surround Installation

    Installation 16.0 Surround Installation Surround options available are dependent upon the control panel configuration. (See Control Panel Locations regarding configuration.) Shallow surround options are not available on a unit with ‘Controls Out’ configuration. Make sure the gas and electrical lines are properly connected to the appliance. Slide the unit into the fireplace and slide the excess flue liner material back onto the chimney.
  • Page 27: Firebox Liner Installation

    The following steps highlight the procedure for installing brick panel firebox liners. Handle the panels with care as they are delicate. Inspect the panels to ensure that no damage has occurred inside the package. Please report any damage immediately to your Authorized Archgard Dealer. Before you begin: •...
  • Page 28 Installation Step 4: Slide the REAR PANEL in behind the side panel that was NOTE: the tabs will bend with hand pressure, however, using pliers will give a sharper bend. installed in Step 2. For the left side, start with the clip in this position. Bend baffle tab upwards to 90 Bend Panel tab...
  • Page 29: Media Installation

    18.1 Log Set The Archgard pan burner bed and fiber logs are designed to give a realistic fire package, and created to look the same as the day they were originally installed. Care must be given when first installing the logs, and if removed for servicing, as they can be damaged or broken if not handled properly.
  • Page 30 Installation Log #1: Locate Log 1 and align the holes in the bottom line up with the two locater pins. Push down firmly onto locater pins. Figure 18.1.02: Log #2: Locate log #2 using the locator pin on the burner for the left side. Sit the right side of the log into the notch of log #1 (as shown in inset).
  • Page 31 Installation Log #4: Locate Log #4 and align the two holes in the log with the two locater pins in the center of the burner. Push down onto locator pins as shown. Figure 18.1.05: Log #5: Locate Log #5 and align the hole in the bottom with the locater pin in the burner. Place the other end of the log in the locator pin of log #2.
  • Page 32: Ember Placement

    Installation NOTE Logs #1, #3 and #4 have been crafted to allow airflow from under the logs. DO NOT crush the bottom of the logs to make these sit flush with the top of the burner. Care must also be taken to not completely block the front of the logs with embers. Figure 18.1.08: 18.2 Ember Placement Place black embers around logs as shown, do not completely block the holes in the burner.
  • Page 33: Complete Log Set

    Installation 18.3 Complete Log Set Figure 18.3.01: Item # Item Description Unit 310-6270 Complete Log Set 310-6270-1 Log 1 (Right Side) 310-6270-2 Log 2 (Rear) 310-6270-3 Log 3 Left Side) 310-6270-4 Log 4 (Center Front) 310-6222-6 Log 5 (Center Left) 310-6222-5 Log 6 (Center Right) 310-0020...
  • Page 34: Operation

    Operation 19.0 Operation 19.1 Before Lighting Before lighting this appliance, be sure it is properly installed according to these instructions. Use the installation checklist in Section 5.0 to ensure all installation steps have been completed. NOTE Any alteration to our product that causes carbon or soot deposits that results in any damage or requires cleaning is not the responsibility of the manufacturer.
  • Page 35: Lighting Instructions

    Operation 19.3 Lighting Instructions The following information may be found on the fireplace rating plate. See Section 6.1 for the rating plate location. Figure 19.3.01:...
  • Page 36: Remote Control Operation

    Operation 19.4 Remote Control Operation IMPORTANT The Proflame II Remote is an integrated part of the Proflame II System, which consists of a Proflame II Remote, to be used in conjunction with Integrated Fireplace Control (Proflame II Control Module). Figure 19.4.01 The Proflame II Remote provides for controlling the following hearth appliance functions: Main Burner ON/OFF Main Burner flame modulation (6 levels)
  • Page 37 Operation Handheld Remote Display Figure 19.4.02 WARNING THE REMOTE AND RECEIVER ARE RADIO FREQUENCY DEVICES. PLACING THE REMOTE IN OR NEAR METAL ENCLOSURES MAY REDUCE THE SIGNAL RANGE. Wall Mount Remote (optional) Figure 19.4.03...
  • Page 38 Operation Initializing the System for Handheld / Wall Mount Remote Operation Connect IFC Control Module to AC power supply. A single “beep” will indicate the presence of power. NOTE: This will initiate Pilot Start-up in Manual Mode. The pilot will spark repeatedly and ignite if gas has been supplied to the unit. Sync the control board to the remote to turn main burner and pilot off using the steps below.
  • Page 39 Operation Temperature Indication Display With the system in the “OFF” position, press the Thermostat Key and the Mode Key at the same time to switch between Fahrenheit (F) or Celsius (C). Verify on the LCD screen the correct designation is visible. Figure 19.4.06: Variable Flame Control This function is disabled when in SMART Thermostat Mode...
  • Page 40 Operation Room Thermostat (Remote Operation) The Remote Control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the comfort level in a room. To activate this function: • Press the Thermostat Key. The LCD display on the remote will change to show that the room thermostat is “ON”...
  • Page 41 Operation NOTE This system is shipped from the factory with a CPI/IPI Jumper that enables the ability to switch between CPI/IPI with the remote. To disable the Continuous Pilot selection ability via the remote, cut the blue wire shown in the picture and protect exposed ends to prevent shorting.
  • Page 42 Operation Key Lock This function will lock the keys to avoid unsupervised operation. • To activate this function, press the MODE and UP Keys at the same time • To deactivate this function, press the MODE and UP Keys at the same time Figure 19.4.13: Low Battery Power Detection (Less than 4V) Remote...
  • Page 43: Maintenance

    Maintenance 20.0 Maintenance CAUTION: Do not conduct maintenance on the appliance while it is operating or while it is still hot. Always verify proper operation after servicing. 20.1 Cleaning the Appliance The exterior painted surfaces, glass, glass media, and metal plated trims may be cleaned with a soft, non-abrasive cloth and water or a suitable, mild, non-abrasive cleaner.
  • Page 44: Servicing Under Warranty

    20.2 Servicing Under Warranty Before servicing, read the terms and conditions of the warranty at the back of this manual. Contact the authorized Archgard dealer where you purchased the appliance from and provide them with details of the problem, along with the initial installation information (from the front of this manual).
  • Page 45: Adjusting The Primary Air

    NOTE: Figure 20.5.01 shows examples of what a correct or incorrect flame pattern looks like. It is not a true representation of what the 27-DVIE22N-2 will look like in your home environment. The air shutter can be adjusted from the front of the unit while in operation. All adjustments should be made after 20 minutes of operation.
  • Page 46: Replacing Batteries

    Maintenance 20.6 Replacing Batteries Disconnect power supply to the fireplace. Ensure the fireplace is off and cool before servicing. Remove the fireplace surround. Remove the battery holder from the velcro strap on the control board. Remove the expired batteries and replace. Wrap the battery holder neatly in the velcro strap on the control board Replace the surround and resupply power.
  • Page 47: Replacing The Control Board

    Maintenance 20.9 Replacing the Control Board CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 48: Replacing The Valve

    Maintenance 20.10 Replacing the Valve Before you begin: CAUTION: Label all wires prior to disconnection when • Disconnect power and gas supply to the fireplace. servicing controls. Wiring errors can cause improper and • Ensure the fireplace is off and cool before servicing. dangerous operation.
  • Page 49: Replacing The Burner

    Maintenance 20.11 Replacing the Burner Before you begin: • Disconnect power and gas supply to the fireplace. • Ensure the fireplace is off and cool before servicing. • Remove the barrier screen and door. • Remove log set and embers. •...
  • Page 50: Replacing The Pilot

    Maintenance 20.12 Replacing the Pilot CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 51 Maintenance Clip the zip ties securing the cables. Remove the pilot. Figure 20.12.06: Figure 20.12.05: Remove the burner (see Section 20.11). Remove the (3) screws securing the top of the lower baffle. Figure 20.12.07: Figure 20.12.08: Remove the (2) screws securing the bottom of the lower 10.
  • Page 52 Maintenance 11. Remove the (10) 1/4 “ hex head screw securing the access 12. Remove the access cover. cover. Figure 20.12.11: Figure 20.12.12: 13. Thread the wires on the new pilot through the pilot extrusion. 14. Thread the wires through the opening on the bottom right side of the fireplace.
  • Page 53: Replacing The Fan

    Maintenance 20.13 Replacing the Fan CAUTION Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 54 Maintenance CAUTION Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 55: Wiring Schematic

    Maintenance 20.16 Wiring Schematic SW1 Botton(red) Sync button On/Off override jumper Figure 20.16.01...
  • Page 56: Sit Intermittent Ignition Sequence

    Maintenance 20.17 SIT Intermittent Ignition Sequence...
  • Page 57: Troubleshooting

    Maintenance 20.18 Troubleshooting Issue Solution The pilot igniter won't spark. 1. Ensure the ON/OFF override jumper is installed correctly. 2. Ensure main power is ON and new batteries are installed in the remote control (3 x AAA) and backup battery pack on the control board (4 x AA). 3.
  • Page 58: Frequently Asked Questions

    Q. My fan/blower makes a “whirring” or “humming” noise. A. Your Archgard gas appliance uses a powerful fan to push heated air into your room. It is not unusual to hear a “humming” noise when your fan is running. Note: the sound will change depending on the setting that your fan speed control is set at.
  • Page 59: Replacement Parts List

    Maintenance 22.0 Replacement Parts List Item # Item Description Unit 200-1127-01 Owner’s Manual 308-6011 SIT Pro Flame II Electronic Control Module 308-6014 SIT Pro Flame II Handheld Transmitter 308-6017 SIT 885 Gas Valve c/w Step Motor 305-6002 Module Main Wiring Harness (5 wire) 305-6003 Valve Wiring Harness (4 wire) 305-0060...
  • Page 60: Archgard Limited Warranty

    Date of Purchase • Problem Description NOTE: Warranty will be void if work is carried out by an unqualified person(s). Only original Archgard parts may be used. Please consult your Archgard dealer or representative if in doubt about a replacement part(s). •...
  • Page 61: Warranty Registration

    POSTAGE WARRANTY REGISTRATION ARCHGARD INDUSTRIES LTD. 7116 BEATTY DRIVE MISSION, B.C. CANADA V2V 6B4 FOLD DOWN AT LINE FOLD DOWN AT LINE & TAPE CLOSED Model # : Serial #: Date Installed: UF0600 / UF0610 Name: Address: City: State/Prov: ZIP: Phone: ( _____ ) Dealer’s Name &...
  • Page 62 NOTES...
  • Page 63 NOTES...
  • Page 64 January 17 2016...

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