Trouble Shooting - Louisiana Grills LG800 Elite Instructions And User Manual

Trouble Shooting

Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common grill operational
problems. However, when your Louisiana Grill is simply operating poorly or not at all, the following trouble
shooting tips may be helpful.
The following is not an exhaustive list. For more details or updated information, please check our website
www.louisiana-grills.com
Dansons Customer Service at 1-877-303-3134.
Our service department is available to talk with you live Monday to Friday, 8am to 5 pm Mountain Time.
DO NOT RETURN the appliance without calling Dansons Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the inspection plate of your
grill for any inspection, cleaning, maintenance or service work.
NEVER perform any inspection, cleaning, maintenance or service on a HOT GRILL
Problem
Control Will Not
Turn ON
Temperature
Readout. Wrong
Measurement
"ER-1" Error
Message
"ER-2" Error
Message
"ER-3" Error
Message
"noPr" Error
Message
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Trouble Shooting
and click on customer support, contact your local authorized dealer, or contact
Cause
Grill is not properly plugged
in
The circuit board fuse has
been tripped
The GFI outlet has been
tripped
The temperature setting
switch not set correctly
Board will read °F or °C
The grill has overheated,
possibly due to grease
fire or excess fuel.
Grill probe wire not making
connection
Grill has failed to reach
150° F within the allotted
20 minutes.
Grill will not stay lit or above
150° F.
Power Interruption
Meat Probe not connected.
Digital Control Center
Solution
Ensure all wire connections are firmly connected
Ensure grill is plugged into a working GFCI outlet
Fuse (5 amp. N.A. 0r 8 amp--.) must be manually replaced.
(see board diagram at the end of this section)
Ensure all wire connections are firmly connected and dry
Ensure GFCI is minimum 10 amp service.
Grill must be unplugged from power source. Remove access
end of the hopper. Remove control board. Switch
temperature slide, located on the rear of the board, to desired
temperature readout.
Turn the grill off and allow to cool. Clean grill interior, remove
excess pellets, and confirm positioning of all component parts.
Ensure grill probe wire is connected correctly to control.
Confirm wire connections and check for any damage.
Check hopper for sufficient fuel.
Check hopper for Auger Jam and auger movement.
Check burn grate positioning.
Check burn grate and pot for ash build-up or obstructions
Check igniter to see if it is heating up and positioned correctly
Check fan to confirm operation and speed
In extreme cold, grill may require a second start
Check "Actual" temperature readout of grill probe. To confirm
accuracy. Clean probe, if necessary.
Same as above
Power outage during use.
Check loose connection at outlet or within the hopper.
Meat Probe not being used.
Ensure probe is inserted completely in board.
Check for pinched, kinked or broken wire.
G2
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