Trouble Shooting - Louisiana Grills LG700 Owner's Manual

Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common grill
operational problems. However, when your Louisiana Grill is simply operating poorly or not at all, the
following trouble shooting tips may be helpful.
The following is not an exhaustive list. For more details or updated information, please check our website
www.dansons.com and click on customer support, contact your local authorized dealer, or contact Dansons Customer
Service at 1-877-303-3134. Model number _____________ Serial number ________________
Our service department is available to talk with you live Monday to Friday, 8am to 5 pm Mountain Time.
DO NOT RETURN the appliance without calling Dansons Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the inspection plate of your grill for any inspection,
cleaning, maintenance or service work.
NEVER perform any inspection, cleaning, maintenance or service on a HOT GRILL
Problem
 Grill is not properly
Control Will Not
Turn ON
 The circuit board fuse
 The GFI outlet has been
 Loose or incorrect
Only Board ID
Appears
 The grill has overheated,
"ER-1" Error
Message
 Temperature probe wire
 Grill has failed to reach
"ER-2" Error
Message
 Grill will not stay lit or
 Grill has experienced
"ER-3" Error
 Meat Probe not plugged
noPr
Message
in
Error Message

Trouble Shooting

Cause
plugged in
has been tripped
tripped
control board wiring
possibly due to grease
fire or excess fuel.
not making connection
150° F within the
allotted 20 minutes.
above 150° F.
power failure during
operation
Solution
 Ensure all wire connections are firmly connected
 Ensure grill is plugged into a working GFCI outlet
 Fuse must be manually replaced.
(see board diagram at the end of this section)
 Ensure all wire connections are firmly connected and dry
 Ensure GFCI is minimum 10 amp service.
 Confirm wire connections to the back of the Diqi-Que are
correct and tight fitting
.
(see board diagram at the end of this section)
 Turn the grill off and allow to cool. Clean grill interior, remove
excess pellets, and confirm positioning of all component parts.
 Ensure probe wire is connected correctly to control
 Confirm wire connections and check for any damage
 Check hopper for sufficient fuel.
 Check burn grate positioning.
 Check burn grate and pot for ash build-up or obstructions
 Check igniter to see if it is heating up and positioned correctly
 Check fans to confirm operation and speed
 In extreme cold, grill may require a second start
 Hood should be closed
 Same as above
 Ensure grill is securely plugged in.
 Meat Probe not being used
 Check for power failures with your home.
 Ensure Meat Probe is inserted completely in board.
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