Section Seven - Frequently Asked Questions - LaserShield Instant Security Systems Owner's Manual

FREQUENTLY ASKED QUESTIONS
Can I use the LaserShield alarm without the monthly Monitoring Service?
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Yes, but it is not recommended. The most important aspect of owning an alarm is obtaining a
reliable service that can notify you at work or by cellular phone, and prevent you from
walking in on an intruder or dangerous situation. LaserShield ® transmits signals to a
professional monitoring station to provide immediate emergency support. But this won't
happen if you have not activated monitoring. The System also reports important diagnostic
information to the monitoring facility that can be critical to the successful operation of your
System. Additionally, if law enforcement is dispatched and finds a sign of forced entry and
cannot secure the premises (such as a broken sliding door window) while you are away or
on vacation, RRMS will phone Responsible Parties (friends, neighbors, family) who you
designate to respond when you cannot be reached and who may assist in securing your
home or business after vandalism or damage.
I live in an apartment. Do I need to notify my landlord that I have an alarm
system?
Anyone who is legally allowed to enter your premises for the purpose of emergency or
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service should be notified that you have an alarm system. LaserShield offers remote
control of your alarm using a secret passcode included with your unit, and any remote
telephone or cellular phone. This passcode allows you to phone your premises and disarm
the System by remote to allow access for maintenance or landlords.
What if I move or relocate?
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LaserShield is completely portable and can easily be relocated. Simply power off your
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System and pack for relocation. You must inform the LaserShield Customer Care
department of your new location so they may update RRMS with new contact information.
Power up LaserShield ® at your new location, test the unit with your new telephone line, and
your alarm service and protection is immediately restored. You may also log in through the
internet at www.lasershield.net and manage your account by editing your address and new
phone numbers when you are ready to operate your System at your new location. You may
also fax and notify Customer Care to update your information.
Can the alarm be used while I'm at home?
You can use the alarm while retiring for rest at home. If you have a WDU in your bedroom,
and additional sensors in other areas, the bedside unit/s can be bypassed while sleeping.
This feature allows you to move freely in the bypassed areas. Even though the WDUs are
bypassed, panic buttons remain active.
Will I be charged for a toll call when the LaserShield sends a signal to the
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monitoring station?
No. LaserShield ® uses a proprietary toll free 800-phone number to contact RRMS.
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Page 24 LaserShield Instant Security System OWNER'S MANUAL