Chapter 15: About Features; Using The Features Menu; Feature Table - Avaya 9621G User Manual

Chapter 15: About Features

This topic describes the special features of your deskphone. Your administrator might have set up
your deskphone with the features and the call appearances on one screen. The Features screen
lets you gain access to advanced telephony features, such as Transfer to Voice Mail and Call
Forwarding. You can use Send All Calls and Call Forward features to forward incoming calls to other
numbers. When you enable the EC500, you can forward calls from your desk phone to your cell
phone. Other features such as Call Park, Call Pickup Extended, and Transfer to Voicemail may be
available on your Features screen. The Forward menu also lists the forwarding features. The
features that are available depend on what your administrator has assigned to your phone.
You can also invoke these features using the Feature Access Code (FAC) . If you activate or
deactivate a feature using FAC and the corresponding feature button is not administered on the
deskphone, you might not get the indication of the feature activation or deactivation.
In addition to the Features screen, your administrator might also provide selected features on
softkeys on the call appearance (Phone) screen. You can set up frequently used features on the
Quick Touch panel, if the panel is activated. For more information about what features and options
are available for your extension, contact your administrator.

Using the Features menu

Procedure
From the Phone screen, tap the Features button at the upper right corner to view the Features
menu. If you do not see a Features button, scroll right to display the Features menu.
The LED icon next to the feature name indicates if the feature is on or off. If the LED icon for the
feature label is green, the feature is on.
Note:
To return to the main Phone screen, tap Exit.

Feature Table

Feature names are often abbreviated to fit your deskphone or button module display area. Use this
table as a cross-reference to standard feature names and their corresponding common
Using Avaya 9621G/9641G IP Deskphones SIP
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January 2015