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Mocet IP3062D User Manual

Professional ip phone with dect base station
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IP3062D Professional IP Phone with
DECT Base Station

User Guide

Copyright © 2012, All Rights Reserved.
Ver: R01 D/C: 101-0831

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Summary of Contents for Mocet IP3062D

  • Page 1: User Guide

    IP3062D Professional IP Phone with DECT Base Station User Guide Copyright © 2012, All Rights Reserved. Ver: R01 D/C: 101-0831...

  • Page 2: Fcc Statement

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this guide, may cause interference to radio communications.

  • Page 3: Table Of Contents

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Table of Content About this Guide .....................6 Overview......................7 Introduction ....................8 Phone Features and Specifications ............9 Requirements ....................9 Installation and Setup ..................9 1.3.1 Attaching the Stand to the Phone ............9 1.3.2...
  • Page 4 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Configuring An Extended Dial Module (EDM) Setting......26 Managing Voice Mail ..................27 Managing Instant Message................27 2.10 Viewing Notifications .................28 Using Basic Features ................29 Common Terms ..................29 3.1.1 Lines .....................29 3.1.2 Calls ......................29...
  • Page 5 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Making an Intercom Call ................42 Making a Paging ..................42 Ending a Paging ..................42 Using Advanced Features..............44 Login Web UI ....................44 Changing the User’s Password..............44 Viewing Phone Information on Web User Interface.........45 Configuring Phone Settings ..............45...

  • Page 6: About This Guide

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide About this Guide This guide explains how to use the basic features of your new IP3062D phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.

  • Page 7: Overview

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Overview The MOCET IP3062D Professional IP Deskphone with an integrated DECT base station has availablity to support up to five DECT6.0 CAT-iq2.0 compliant handsets compared to the lower cost IP3062 Professional IP Deskphone. The following table highlights the...

  • Page 8: Introduction

    In addition, the IP3062D has a large LCD display to show all calls in progress at once and supports HD audio through the use of the G.722 wideband codec, has a dedicated external headset port, USB 2.0 host type A and Mini type B ports, and an Extended Dial...

  • Page 9: Phone Features And Specifications

    DECT6.0 CAT-iq2.0 compliant handset (if you would like to use DECT handset) 1.3 Installation and Setup The IP3062D can support three different tilt angles of 60°, 51°, and 30° (see below). 1.3.1 Attaching the Stand to the Phone After unpacking the box, attach the stand to the IP3062 phone first. Below this paragraph we illustrate an example below of 60°...

  • Page 10: Detaching The Stand From The Phone

    30° and 60° quickly without pulling the antler in the slot B out. 1.3.2 Detaching the Stand from the Phone To remove the stand from the IP3062D phone, follow the procedures below (we are using a 60° stand as an example): ...

  • Page 11: Installation Combination Table

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 1.3.3 Installation Combination Table Slot Holes Different Tilt Angle Installation Antlers of Stand on the Back Shell Page...

  • Page 12: Connect The Handset And Power Adapter To The Phone

    HAND with the handset icon on the bottom of the IP3062D. Then connect the included power adapter to the port on the bottom of the phone marked 5VDC. Please make sure you use the right power adapter.

  • Page 13: Appearance And Function Description

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 1.4 Appearance and Function Description The IP3062D Professional IP Phone with DECT Base Station comes with a blue text and graphic LCD display, capacitive touch keys, including 4 soft keys, 4 line keys, and 5 navigator keys, as well as a traditional keypad, 16 programmable keys and 9 function keys.
  • Page 14 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Part Name Description The hanger can be pulled; it is reversed for wall-mount Hanger installation. Speaker For ring and hands-free talking. Under the cradle, a hook switch is used for handset hang-on and Hook switch &...
  • Page 15 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide The headset key is used to activate or deactivate the external headset. A blue LED is lit to indicate active status. Headset key The Hold key is used to place the active call on hold. A blue LED is used to indicate whether the call is on hold or not.

  • Page 16: Ip3062D Port Functions

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 1.5 IP3062D Port Functions The back side view and the connectors of the IP3062D are as follows: Part Name Description Handset Connector RJ-9 jack for connecting handset cord. Headset Connector RJ-9 jack for connecting headset cord.

  • Page 17: Ip3062D Led Functions

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 1.6 IP3062D LED Functions The following table describes all functions of the LED indicators: Color Status Description No new message(s). Message LED Blue Steady Phone is booting or upgrading.

  • Page 18: Lcd Screen Indicators

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 1.7 LCD Screen Indicators The following figure shows the standard display of the LCD. There are four soft keys associated with the operation of LCD display. For different menu or status items, the display items will change accordingly.
  • Page 19 To use Wi-Fi network connection, you need to use a specified USB Wi-Fi dongle. Please contact your distributor for purchasing. The Wi-Fi signal strength of IP3062D which is connecting to Wi-Fi network. IP3062D is connecting with an USB memory dongle.

  • Page 20: Getting Started

    IP3062D using the on-screen menus, buttons and navigation keys. To configure your IP Phone from the menu, you can press Menu soft-key under the LCD screen.

  • Page 21: Configuring Basic Settings

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide You will exit the screen and can continue to configure your phone. 2.2 Configuring Basic Settings 2.2.1 Volume Setting You can configure following volume settings:  Ring Volume Handset Speaker ...

  • Page 22: Lcd Brightness

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 2.2.2 LCD Brightness To configure the brightness of the LCD to a comfortable level: 1. Press “Menu”. 2. Select Phone Setting > Backlight > Brightness. 3. Press Navigation Up and Down keys to increase or decrease the display brightness.

  • Page 23: Speed Dialing Setting

    3. Press Navigation OK to reboot your phone. Phone will show a “Reboot” message and the phone will restart. Note: the IP3062D takes about 2 minutes to startup after rebooting; there will be a series of diagnostic lights on the phone during the process. If your phone does not become operational within 2 minutes, contact your administrator or Service Provider support line.

  • Page 24: Managing Contacts

    For more information, please contact your administrator or Service Provider. The IP3062D can also access a local or remote LDAP Directory. Please contact your administrator or Service Provider for more information on how to enable, configure or access this feature.

  • Page 25: Deleting Contacts

    1. Go to Phonebook > Private. 2. Press the “Search” soft-key. 3. Input the first character of the contact’s name and the IP3062D will move to the first contact matching the character. 4. Using the Navigation Up and Down keys, choose the desired contact.

  • Page 26: Viewing Your Phone's Information

    (BLF) notification, speed dials numbers and system features such as overhead paging, park and pickup. The EDM is connected to the IP3062D with a small cable, making it very convient to add and program extra buttons as needed.

  • Page 27: Managing Voice Mail

    Message Templates, which are pre-made messages for common requests or responses, to simplify use of IM on the IP3062D. In addition, you can attach a supported USB keyboard to the IP3062D to use the IM features There is a message icon and a popup message on the LCD screen when there is a new message received.

  • Page 28: Viewing Notifications

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide To create a new message: 1. Press “Menu”. 2. Select Message > Instant Messaging > Simple > New Message. 3. Enter “To”, ”From”, and ”Msg”, from the key pad.

  • Page 29: Using Basic Features

     Enabling or Disabling Do Not Disturb 3.1 Common Terms To use the IP3062D, you need to follow some conventions that we will mention in this guide. In the following descriptions, we will introduce some common terms for your understanding.

  • Page 30: Registration

    Service Provider for more details. 3.3 Configuring Your IP Phone for Service The IP3062D must be configured for the hosted SIP service or IP PBX before operation. The phone is usually pre-configured by the administrator or hosted SIP service provider.

  • Page 31: Placing A Call

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide can press Line Key buttons ( ) on the right hand side of the LCD to switch to the desired line. Press the Line Key buttons ( ), which will connect to the chosen line.

  • Page 32: Placing An Urgent Call

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 3.6 Placing an Urgent Call The IP3062D supports Broadsoft’s Urgent Call feature. Please refer to the Section 5.4 Configuring Phone Settings for more information on configuration of this feature.

  • Page 33: Answering A Call

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Operation Description Press “Cancel” soft-key to reject the call. Canceling a call Cancel If only the calling call on the phone, you can just press speakerphone or put down handset to cancel the call.

  • Page 34: Ending And Holding And Resuming A Call

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Operation Description Press “Reject” soft-key to reject the call. After pressing the “Reject” soft-key, the call will be dropped Rejecting a call Reject directly. The record will be logged in answered call list.

  • Page 35: Muting And Un-Muting A Call

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Press the “Hold” soft-key or Hold key on the Holding a call or Hold phone to place an active call on hold. Press the “Resume” soft-key or Hold key on...

  • Page 36: Transferring A Call

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 3.16 Transferring a Call A call can be transferred in one of three ways: Blind Transfer: The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

  • Page 37: Using Voice Mail

    Note: Voicemail is an optional feature configured on a hosted SIP service or IP PBX and may not be supported on your particular system. To use voicemail on the IP3062D, some settings need to be configured first. For more information please contact your administrator or Service Provider support center.
  • Page 38 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide You can make a new call by using another line, 1002. Press the Line Key button, 1002, on the right hand side of the LCD, and then make a call to number 2002.

  • Page 39: Using Multiple Calls

    By the steps as above, you can make up to four concurrent calls. 3.21 Using Multiple Calls Each line of service in the IP3062D can support up to four calls simultaneously. It allows you to place one caller on hold and talk to the other person in another call on the same line.
  • Page 40 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide After the called party answers the call, the following screen shows you line1001 has two calls, the call to number2001 is on hold, and the call to number 2002 is active.

  • Page 41: Using Dect Handsets

    With an integrated DECT base station, IP3062D can be registered up to five DECT6.0 CAT-iq2.0 compliant handsets. Before using IP3062D with DECT6.0 CAT-iq2.0 compliant handset, you need to make the DECT handset register to IP3062D. To learn how to use DECT handset with IP3062D, please refer to the following sections.

  • Page 42: Deregistering A Dect Handset From Ip3062D

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Note: when the phone is during DECT handset registration or deregistration, the IP3062D handset LED will be flashing fast in purple color and the IP3062D’s screen will display icon.
  • Page 43 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Ringing Group, Auto Answer Machine and Voice Mail Box, in addition to basic calling features. Refer to the scenarios below for applications. For advanced Handset Setting configuration, please ask your Administrator or Service Provider to help.

  • Page 44: Using Advanced Features

    5.1 Login Web UI To use your web browser to configure the IP3062D, you need to know the IP address of the phone on your local area network (LAN). Using the LCD menu, find the IP address of the phone by one of the following methods: ...

  • Page 45: Viewing Phone Information On Web User Interface

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 1. Navigate to the System tab. 2. Locate User Settings > User Password:. 3. Change the password to use a new PIN. 5.3 Viewing Phone Information on Web User Interface Information is the first page you will see when you login to the phone’s web user interface.
  • Page 46 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Field Name Function Handset Mic Set the input level of handset microphone. Handset Speaker Set the output level of handset speaker. Handfree Mic Set the input level of hand-free microphone.

  • Page 47: Managing Programmable Keys

    Press the button to deregister the DECT handset. 5.5 Managing Programmable Keys Your IP3062D Phone has 16 programmable keys which can be configured for different features. To use the programmable keys, just press the key, then the configured feature will be executed, some features will blink the LEDs or turn on the related features.

  • Page 48: Configuring Sip Line Settings

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Set Asterisk Park number, PBX related feature. Asterisk Parking Number Contact administrator for help. Set Asterisk Park Slot number, PBX related feature. Asterisk Parking Slot Contact administrator for help.

  • Page 49: Configuring System Settings

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 5.7 Configuring System Settings On the System tab, the user can access or change:  Password  Time settings  Debug logs  Reboot the phone  Configure key sequences...

  • Page 50: Private Phonebook

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 5.9.1 Private Phonebook For the Private Phonebook, the user can add, edit, delete or dial an entry directly from the web page. The user can also upload his contacts from a file using a web browser. The Private Phonebook can have up to 100 contacts.

  • Page 51: Sending An Instant Message (Im)

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide If you click “Dial” to place the call, when the number dials out, the window will close. 5.11 Sending an Instant Message (IM) On the Phonebook tab, the user can send instant messages.

  • Page 52: Using Advanced Call Features

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 6 Using Advanced Call Features 6.1 Centralized Conferencing (for Broadsoft PBX) The IP3062D allows you to create multiple conferences with unlimited participants (depending on service or IP PBX limitations) when your Administrator enables Centralized Conferencing.
  • Page 53 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide To place intercom call on an Asterisk server, just make a call to “*80”+ [destination number] (“*801001” for example). For other phone systems or hosted SIP services, please contact your administrator or Service Provider for more information.

  • Page 54: Phone Firmware Upgrade

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 7 Phone Firmware Upgrade The IP3062D supports several different ways to update its firmware (please refer to the table below). This is for system administrators or service providers. End users normally do not have to upgrade firmware by themselves.

  • Page 55: Using Usb Devices With Your Phone

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 8 Using USB Devices with Your Phone IP3062D can support different USB devices including USB keyboard, USB memory dongle* and USB Wi-Fi dongle. 8.1 USB Keyboard When attaching an USB keyboard on your phone, there will be an USB keyboard icon on the LCD screen.

  • Page 56: Usb Wlan Dongle

    Upgrade IP3062D phone firmware. 5.8 USB WLAN Dongle To use an USB WLAN dongle with IP3062D, you must use the supported model sold by MOCET. When attaching an USB WLAN dongle on your phone, your phone will display an icon on the LCD screen.

  • Page 57: Troubleshooting

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 9 Troubleshooting Symptom Check & Remedy  Check if the power adapter is properly connected. No operation  Check if the Ethernet cable is properly connected.  Check if the handset cord is properly connected.

  • Page 58: Glossary

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 10 Glossary 10.1 Acronyms Anonymous Call Auto-Provisioning Server B2BUA Back to Back User Agent Certificate Authority Caller ID CODEC Coder and Decoder of Voice Comfort Noise Generation Calling Party Control...

  • Page 59: Terminology

    MOCET IP3062D Professional IP Phone with DECT Base Station User Guide 10.2 Terminology 10/100BASE-T It is a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100 Mbps and the modulation technique is base-band modulation. The cable uses unshielded twisted pair, similar to a telephone wire.
  • Page 60 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Customer The only part of the telecommunications system that the customer Premise comes into direct contact with. Example of such pieces of equipment Equipment are: telephones, key systems, PBXs, voicemail systems and call accounting systems as well as wiring telephone jacks.
  • Page 61 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide G.723.1 6.4/5.3 kbps MP-MLQ codec (low quality, low bandwidth, high processor load due to the compression) G.726 40/32/24/16 ADPCM codec (good quality, medium bandwidth, low processor load) G.729 8 kbps ACELP codec (medium quality, low bandwidth, high...
  • Page 62 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide Network Address Translation: A network capability that enables a houseful of computers to dynamically share a single incoming IP address from a dial-up, cable or xDSL connection. NAT takes the single incoming IP address and creates new IP address for each client computer on the network.
  • Page 63 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide RTP/RTCP Real-Time Protocol/Real-Time Control Protocol(RTP / RTCP) : IETF specifications for audio and video signal management. Allows applications to synchronize and spool audio and video information. RTP (Real Time Protocol) is specifically concerned with the...
  • Page 64 MOCET IP3062D Professional IP Phone with DECT Base Station User Guide VoIP Voice Over Internet Protocol: VoIP is based on the principal of transmitting digitized voice packets over networks. Basically, VoIP consists of converting voice signals into streams of digital packets and sending those packets of data through an IP-constructed network environment.

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