Related Manuals for Mocet IP3062
Summary of Contents for Mocet IP3062
- Page 1 IP3062 Professional IP Phone Administrators’ Guide Copyright © 2012, All Rights Reserved. Ver: R01 D/C: 101-0924...
-
Page 2: Fcc Statement
MOCET IP3062 Professional IP Phone Administrators' Guide FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this guide, may cause interference to radio communications. This equipment as been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against radio interference when operated in a commercial environment. -
Page 3: Table Of Contents
How This Guide is Organized ..................7 Getting Help and Support ..................9 Part 1: Getting Started ..................10 Chapter 1: Welcome to the MOCET IP3062 Professional IP Phone..11 Key Features of IP3062 IP Phone ................11 Chapter 2: IP3062 Professional IP Phone Firmware Architecture ...13 Where IP3062 Phones Fit in Your Network.............13... - Page 4 MOCET IP3062 Professional IP Phone Administrators' Guide Admin Setting Menu..................22 Network Type Menu...................23 IP Version Type Menu ..................23 Static IP Menu ....................23 802.1X Menu.......................23 VLAN Menu ......................23 QoS Settings Menu....................24 IPSec Tunnel Items Menu .................24 Security and Certificates Items Menu..............25 Chapter 4: Setting Up the Provisioning Server..........27...
- Page 5 Local Phone User Interface ................44 Locking the Phone....................45 Part 4: System Maintenance Tasks .............46 Chapter 8: Upgrading Your IP3062 Phones Firmware ......47 Auto-Provision Upgrade with MOCET APS ............48 Upgrade from USB Memory Dongle................48 Upgrade Using Web Browser on a Specified Computer ........48 Kernel Upgrade....................48...
- Page 6 MOCET IP3062 Professional IP Phone Administrators' Guide Part 5: Using USB Accessories ..............58 Chapter 10: Using USB Memory Dongle for User Profile Back-ups..59 Chapter 11: Using USB Memory Dongle for Firmware Upgrade....61 Chapter 12: Using USB Wi-Fi Adapter to Connect to A WLAN ....62 Part 6: References..................64...
-
Page 7: Introduction
MOCET VoIP network and telephony components, and provides descriptions of all available phone features. Part 1: Getting Started of this guide gives you an overview of the IP3062 IP Phone. Part 2: Setting Up Your System provides you essential information on how to setup your phone network and a provisioning server. - Page 8 Chapter 3, “Setting Up Your Phone Network”, describes how to set up your network. Chapter 4, “Setting Up the Provisioning Server”, provides basic and advanced instructions on how to set up a provisioning server, deploy the IP3062 phones from the provisioning server, and upgrade the phone’s firmware.
-
Page 9: Getting Help And Support
MOCET IP3062 Professional IP Phone Administrators’ Guide Part 6: References Chapter 13, “IP3062 Firmware Menu System”, shows the menu structure of the IP3062 IP Phone firmware. Getting Help and Support If you are looking for help or technical support for your phones, the following types of documents are available: ... -
Page 10: Part 1: Getting Started
MOCET IP3062 Professional IP Phone Administrators' Guide Part 1: Getting Started Part 1 gives you an overview of the MOCET IP3062 Professional IP Phone and consists of the following chapters: Chapter 1: Welcome to the MOCET IP3062 Professional IP Phone ... -
Page 11: Chapter 1: Welcome To The Mocet Ip3062 Professional Ip Phone
In addition, the IP3062 has a large LCD display to show all calls in progress at once and supports HD audio through the use of the G.722 wideband codec, has a dedicated external headset port, USB 2.0 host type A and Mini type B ports, and an Extended Dial... - Page 12 MOCET IP3062 Professional IP Phone Administrators' Guide Navigation Key Yes (capacitive touch) (Up, Down, Left, Right and OK) Programmable keys 16 keys Audio quality (Speaker, Handset Receiver) G.711 (A-law/Mu-law) G.722 G.723.1 Voice Codec G.726-32 G.729A/B iLBC Ethernet 10M/100M (2 ports: LAN, PC) Built-in IEEE802.3af PoE port...
-
Page 13: Chapter 2: Ip3062 Professional Ip Phone Firmware Architecture
Understanding IP3062 Phone Firmware Architecture Features Available on Your IP3062 Phones If you want to begin setting up your IP3062 phones on the network, go to Setting Up Your Phone Network. If you want to begin configuring the features available for your IP3062 phones, go to Part 3: Configuring Your System. -
Page 14: Understanding Ip3062 Phone Firmware Architecture
MOCET IP3062 Professional IP Phone Administrators' Guide Understanding IP3062 Phone Firmware Architecture The IP3062 phone firmware is made of six basic components: Bootloader – The firmware that loads first when the phone is powered on Kernel Root File System ... -
Page 15: What Are The Configuration Files
The configuration files are valid XML files that you can modify using an XML editor. You can configure IP3062 phones automatically through configuration files stored on a central provisioning server. Or, you can manually configure a phone using the phone’s menu system via the local user interface. -
Page 16: Advanced Features
MOCET IP3062 Professional IP Phone Administrators' Guide Using Call Transfer – Transfer a call in progress to some other destinations. Configuring Call Waiting Alerts – Visually presents an incoming call on the screen, and plays a configurable sound effect, when you are in another call. -
Page 17: Audio Features
MOCET IP3062 Professional IP Phone Administrators’ Guide Using Busy Lamp Field – You can monitor the hook status of remote parties with the busy lamp field (BLF) LEDs and you can display your status on an attendant phone. This feature requires call server support. -
Page 18: Security Features
Secure Real-Time Transport Protocol – Encrypting audio streams to avoid interception and eavesdropping. 802.1X Authentication – Authenticate devices connecting to a loacl area network (LAN). For instructions on how to set up each feature on IP3062 phone, see the feature sections in Part 3: Configuring Your System. Page... -
Page 19: Part 2: Setting Up Your System
Part 2 provides you with essential information on how to set up your phone network and a provisioning server. You will find basic and advanced instructions on how to set up a provisioning server, how to deploy IP3062 phones from the provisioning server, and how to upgrade the firmware. -
Page 20: Chapter 3: Setting Up Your Phone Network
This chapter shows you several automated and manaul ways to configure IP3062 phones to operate in a LAN. Connecting your IP3062 phone to the LAN will initiate a start-up sequence. Note that only step 1 is required and automatic (except for phones on a WLAN). Steps 2, 3, and 4 are optional as all these settings can be manually configured on the phone. -
Page 21: Wireless Connection
A Virtual LAN (VLAN) can be used to seperate and assign higher priority to a voice VLAN as a way of minimizing latency. IP3062 supports Static method. The VLAN ID can be manually set from the phone web or menu interface or from a configuration file. To change this parameter, go to VLAN Menu. -
Page 22: Provisioning Server Discovery
You have the option to set the IP communication settings manually from the phone web or menu interface. Provisioning Server Discovery By default, the IP3062 Auto-Provisioning function is disabled. If you need to use IP3062 Auto-Provisioning function, please go to Chapter 4: Setting Up the Provisioning Server. Phone Network Menus You have the option of modifying the phone network configuration. -
Page 23: Network Type Menu
MOCET IP3062 Professional IP Phone Administrators’ Guide Network Type Menu Name Description If enabled, the phone will use the parameters configured in Static Static IP IP menu. The default setting. DHCP is used to obtain the parameters of IP DHCP Address, Subnet Mask, Default Gateway and DNS. -
Page 24: Qos Settings Menu
MOCET IP3062 Professional IP Phone Administrators' Guide Two options: None and Static. The default is None. If Static is enabled, the phone will use the configured Voice VLAN Mode VLAN ID and VLAN Priority in the TCP/IP stack, so that every Ethernet frame sent to network will contains VLAN tag. -
Page 25: Security And Certificates Items Menu
MOCET IP3062 Professional IP Phone Administrators’ Guide Name Description The default is disabled. When enabled, the phone will use the Enable IPSec configured parameters in IPSec Tunnel Items to create virtual private networks (VPN) for communications. The default IP address of VPN Gateway and Remote Internal IP Selector is 192.168.0.1. - Page 26 MOCET IP3062 Professional IP Phone Administrators' Guide Select desired 802.1x Private Key (.pem) and press Update 802.1x Private Key button to upgrade. Select desired 802.1x Client Cert (.pem) and press Update 802.1x Personal Cert button to upgrade. Select desired 802.1x Root Cert (.pem) and press Update button 802.1x Root Cert...
-
Page 27: Chapter 4: Setting Up The Provisioning Server
IP3062 phones. The provisioning server can be set up on the local LAN or anywhere on the Internet. The IP3062 phone is designed such that if it can not locate a provisioning server when it boots up, it will operate with internally saved parameters. This is useful when the provisioning server is not available. -
Page 28: The Hierarchy Of File System In Provisioning Server
The Hierarchy of File System in Provisioning Server Following part will only describe how to provision via HTTP. The configuration file name for IP3062 is TCM_IP3062.xml. It is an XML document that indicates the latest version number and the latest firmware’s URL of IP3062. -
Page 29: Provisioning Procedure
MOCET IP3062 Professional IP Phone Administrators’ Guide APS Server Root Directory Firmware Update.IP3062 TCM_IP3062.xml $MAC.xml Provisioning Procedure Provisioning Work Flow Start Start timer to retry after 10s APS start? Phone idle? Get model file and Parse file N Success? Provisioning: Get Firmware... -
Page 30: Getting The Aps Server Address
<APS_Server_Type type="integer">0</APS_Server_Type> <APS_Server type="string">172.16.1.198</APS_Server> DHCP Type (Default Network Type) IP3062 phone will try to get the APS server address from DHCP option 66/150/159/160. The option checking priority will be 160/159/150/66, and APS Server address supports both IP address and URL. -
Page 31: Getting The Configuration File
When upgrading firmware from APS server, success or fail, LCD will show alerting information to let user know the upgrading state and result. For example, IP3062 LCD shows “Updating… Please Wait!” or “Update Fail!” or “Update Success!”. APS Check Retry Now we have defined some provisioning parameters as defaults. - Page 32 MOCET IP3062 Professional IP Phone Administrators' Guide APSErrorRetryTimes: 5. APSErrorRetryDelay: 60 seconds. If the phones send the Provisioning Request, but fails to get the $MACADDRESS.xml file, or decrypting the file fails, the APS will be contacted again after APSErrorRetryDelay, and try APSErrorRetryTimes.
-
Page 33: Part 3: Configuring Your System
MOCET IP3062 Professional IP Phone Administrators’ Guide Part 3: Configuring Your System Part 3 describes the advanced phone features you can configure for your IP3062 phones. These features include a number of phone features that add efficiency and convenience, audio and video features, and several security features. -
Page 34: Chapter 5: Setting Up Advanced Phone Features
Setting Up Backup Servers Assigning Multiple Line Keys Per Registration You can assign a single registered phone line to multiple line keys on IP3062. This feature can be useful for managing a high volume of calls to a line. -
Page 35: Assigning Call Progress Tones
Duplicate Line1 configuration file to Line3 and Line4 Follow Step2 procedure to duplicate Line1 configuraiton file to Line3 and Line4. The IP3062 phone will display the registered line number 2100 on four line keys, as shown next. Assigning Call Progress Tones IP3062 phone plays call signals and alerts, called call progress tones, such as busy signals, ringback sounds, and call waiting tones. -
Page 36: Configuring Network Address Translation
IP3062 phone can support STUN (Simple Traversal of UDP through Network Address Translators - RFC 3489) type of NAT. The STUN type of NAT allows IP3062 phone operating behind a NAT to discover the presence of the network address translator and to obtain the mapped NAT address and port number that the NAT has allocated for the IP3062 phone's UDP connections to remote hosts. -
Page 37: Configuring Shared Line Appearances
LDAP server, you should specify a parameter for the LDAP Number Filter field according to your need. IP3062 phone currently supports Open LDAP Directory Servers, but others may work as well. To learn how to configure Open LDAP Directory server in your network, please refer to the content in the website, http://www.openldap.org/. -
Page 38: Example Shared Line Appearances Configuration
Example Shared Line Appearances Configuration This feature is dependent on support from a SIP call server. IP3062 phone currently supports Broadsoft PBX only. To enable shared call appearances on your phone, you will need to obtain a shared line address from your SIP service provider and make settings on SIP tab of the Web Configuration Interface. -
Page 39: Enabling Multiple Registrations
MOCET IP3062 Professional IP Phone Administrators’ Guide When user presses the Message key of IP3062, the phone will display the configured line1 Voicemail Messages, for example as below. Enabling Multiple Registrations IP3062 phone can support up to four registrations. The following illustration explains the registration parameters and options on the Web Configuration Interface. -
Page 40: Setting Up Backup Servers
MOCET IP3062 Professional IP Phone Administrators' Guide Setting up Backup Servers Backup Servers are often required in VoIP deployments to ensure continuity of phone service if, for example, the call server needs to be taken off-line for maintenance, the server fails, or the connection between the phone and the server fails. -
Page 41: Sip Servers Registration Procedure
MOCET IP3062 Professional IP Phone Administrators’ Guide SIP Servers Registration Procedure From the following illustration, you can learn how a phone registers to the first SIP servers and when it will use the backup servers. Start N Has Valid SIP... -
Page 42: Chapter 6: Setting Up Phone Audio Features
Chapter 6: Setting Up Phone Audio Features After you set up your IP3062 phones on the network, users can send and receive calls using the default configuration. However, you might consider modifications that optimize the audio quality of your network. -
Page 43: Audio Codecs
For the DTMF Type selection, you may need to consult your SIP server partner to find out which is the suitable one. Audio Codecs The following table details the audio codec support for IP3062 phone. Audio Codec Raw Bit Rate Default Payload Size G.711 u-law... -
Page 44: Chapter 7: Setting Up User And Phone Security Features
Chapter 7: Setting Up User and Phone Security Features After setting up your IP3062 phones on your network, users can place and answer calls using the default configuration. However, you may require some security-related changes to optimize your system for best results. -
Page 45: Locking The Phone
Once the phone is locked, all user features and access to menus are disabled. The phone screen will show as below. However, the IP3062 phone still can receive incoming calls. To unlock the phone, the user enters the PIN code (Default: 1111 as user password for Web Configuration Interface access), and presses OK key;... -
Page 46: Part 4: System Maintenance Tasks
MOCET IP3062 Professional IP Phone Administrators' Guide Part 4: System Maintenance Tasks Part 4 provides you with the information for upgrading your IP3062 phones firmwares and some maintenance tasks such as configuration file backup and updates, dial plan, system log and reset to default. -
Page 47: Chapter 8: Upgrading Your Ip3062 Phones Firmware
MOCET IP3062 Professional IP Phone Administrators’ Guide Chapter 8: Upgrading Your IP3062 Phones Firmware IP3062 phones support several different ways to update its firmware, please refer to the following table. Method Description User Admin. Dist. Software Patch (update.ip3062) Auto-Provision upgrade via TFTP/ FTP/ HTTP/ ... -
Page 48: Auto-Provision Upgrade With Mocet Aps
Kernel Upgrade Select SW Upgrade tab of Web Configuration Interface. Press Choose File button to select a kernel image named as, kernel.ip3062, for Linux Kernel option. Press Update button to start Kernel Upgrade. -
Page 49: Application Pack Upgrade
Select SW Upgrade tab of Web Configuration Interface. Press Choose File button to select a patch image named as, update.ip3062, for Software Patch option. Press Update button to start Software Patch Upgrade, or press Update&Reset button to make the update start and also reset the configuration settings to the factory default. -
Page 50: Engineering Key Sequences On Root Menu
As for the IP address of TFTP server, you can input its IP address in a popup window of the phone menu after pressing the Key Sequences on root menu. As for downloading Software Patch (update.ip3062) from USB memory dongle, please refer to Chapter 11: Using USB Memory Dongle for Firmware Upgrade. -
Page 51: Updating Images Through Console By U-Boot
MOCET IP3062 Professional IP Phone Administrators’ Guide IP address of the specified download server: 192.168.1.100 Hereunder is the procedure for emergency upgrade on boot. Set up a TFTP server with IP address: 192.168.1.100. Put the image file and the corresponding file of MD5 checksum in the same directory of the TFTP server. -
Page 52: Chapter 9: Miscellaneous Maintenance Tasks
Reset to Default Real-Time Transport Protocol (RTP) Port Base You can specify the IP3062 phone’s RTP starting port. Since IP3062 phone supports conferencing and multiple RTP streams, the phone can use serval ports concurrently. The default parameter of RTP starting port is 10000. You can configure it based on your requirement. - Page 53 MOCET IP3062 Professional IP Phone Administrators’ Guide When you have many phones to deploy, but Auto-Provisioning System is not available, then Configuration File Updates function will help you to save time to configure phones. Hereunder is an example with the minimum necessary information to configure a working phone on a SIP server.
-
Page 54: Optional Sip Header
MOCET IP3062 Professional IP Phone Administrators' Guide Optional SIP Header Optional SIP Header allows the service provider or administrator to define a custom SIP header. The SIP header will be contained in invite packets when making calls. The SIP Header format is: header_name: header_value. -
Page 55: Dial Plan
Timeout time. A dial plan is a set of rules for determining whether a complete set of numbers has been entered. IP3062 uses industry-standard Regular expressions to match dialed numbers. Dial Plan Entries Dial plan entries have three parts. The parts may be separated with character “|”. -
Page 56: System Log
MOCET IP3062 Professional IP Phone Administrators' Guide Substitutions Substitutions are found in the second part of the dial plan entry. Substitutions are marked by a leading character “ \”. The “d” replacement inserts the name of the SIP proxy. For example: “[0-9]{4}|sip:999@\d|d”... -
Page 57: Session Timer
In Session Timer settings, it has two fields, one is for Session Expires time, and the other is for minimal Session Expires time. With the feature support, it adds IP3062 phone the capability to periodically refresh SIP sessions by sending repeated INVITE requests. -
Page 58: Part 5: Using Usb Accessories
MOCET IP3062 Professional IP Phone Administrators' Guide Part 5: Using USB Accessories Part 5 provides you with essential information on how to use USB accessories. You will find instructions on how to use USB memory dongle to do firmware upgrade and user profile back-ups, and how to use USB Wi-Fi adapter to connect to a WLAN. -
Page 59: Chapter 10: Using Usb Memory Dongle For User Profile Back-Ups
Chapter 10: Using USB Memory Dongle for User Profile Back-ups This chapter shows you how to use an USB memory dongle to do IP3062 user profile back-ups. With this function, you can easily export your user profile from one IP3062 phone to an USB memory dongle, and use the profile to log in another IP3062 phone through its USB port. - Page 60 Select Menu > Profile > Login / Logout In addition, you can use USB memory dongle to do user profile back-ups through IP3062 Web Configuration Interface. Refer to the procedure below. Insert an USB memory dongle into the USB port of your IP3062 phone. The main screen of IP3062 will display an USB memory dongle icon Login the Web Configuration Interface, and select System tab.
-
Page 61: Chapter 11: Using Usb Memory Dongle For Firmware Upgrade
IP3062 Web Configuration Interface. The procedure for using USB memory dongle to do firmware upgrade is as below. Insert an USB memory dongle into the USB port of your IP3062 phone. The main screen of IP3062 will display an USB memory dongle icon Login the Web Configuration Interface, and select System tab. -
Page 62: Chapter 12: Using Usb Wi-Fi Adapter To Connect To A Wlan
The procedure for using a dedicated USB W-Fi adapter to connect to a WLAN through Phone Menu is as below. Insert a dedicated USB Wi-Fi adapter into the USB port of your IP3062 phone. The main screen of IP3062 will display an USB Wi-Fi dongle icon Select Menu >... - Page 63 In addition, you can configure the wireless setting through the IP3062 Web Configuration Interface. Refer to the procedure below. Insert a dedicated USB Wi-Fi adapter into the USB port of your IP3062 phone. The main screen of IP3062 will display an USB Wi-Fi dongle icon Login the Web Configuration Interface, and select Network tab, then Wireless tab.
-
Page 64: Part 6: References
MOCET IP3062 Professional IP Phone Administrators' Guide Part 6: References Part 6 provides you with reference information about the IP3062 firmware menu structure as it appears on IP3062 phones. Part 6 consists of the following chapter: Chapter 13: IP3062 Firmware Menu System... -
Page 65: Chapter 13: Ip3062 Firmware Menu System
MOCET IP3062 Professional IP Phone Administrators’ Guide Chapter 13: IP3062 Firmware Menu System Page... - Page 66 MOCET IP3062 Professional IP Phone Administrators' Guide Page...
-
Page 67: Appendix A - Upgrading Images Through Console By U-Boot
Console cable driver (file name: Console cable driver-CP210x_Drivers) Telnet client software (file name: teraterm_utf8-4.58.exe) IP3062 combined image file (file name: ip3062.image.blob) The corresponding file of MD5 checksum for IP3062 combined image file (file name: ip3062.image.blob.md5) Hardware List ... -
Page 68: Hardware Environment Setup
Step1: Open the file of “teraterm_utf8-4.58.exe”, and then the screen below will show up. Step2: Press “Next” to continue the installation until installation completed. Step3: Put “ip3062.image.blob” and “ip3062.image.blob.md5” in the file of tftpd32.328. Hardware Environment Setup Make Sure You Use the Correct Console Cable Check your console cable is consisted of a debug board and a level shift board. -
Page 69: Upgrading Image Through Console Port
Step3: Insert 4 pin connector of the console cable into the 4 pin header on the main board of IP3062. Please note the direction of the connector. Connecting an Ethernet Cable with PC/Notebook and Switch Hub Connecting an Ethernet Cable with IP3062 Phone and Switch Hub Upgrading Image through Console Port Opening Telnet Client Window Step1: Select “UTF-8 Tera Term Pro”. - Page 70 Environment Setting Step1: Power on IP3062 phone, and then the telnet window will show the IP3062 phone running status. Before the count down number to “0”, press any key to stop the count down, so that you can enter commands through the console cable.
- Page 71 Step4: Set IP address of the IP3062 phone. Enter a command: setenv ipaddr 172.18.149.100, and press “Enter” key to confirm. Upgrading the Firmware Step1: Upload the combined image file to the phone. Enter a command: tftpboot 0x20000000 ip3062.image.blob, and press “Enter” key to confirm. Page...
- Page 72 MOCET IP3062 Professional IP Phone Administrators' Guide Step2: Write the image file on the phone. Enter a command: nand erase 0, and press “Enter” key to confirm. Enter a command: nand write 0x20000000 0x0 0x$filesize, and press “Enter” key to confirm.
-
Page 73: Exiting Debug Mode
MAC address conflict when using the phone. Please follow the steps below to set MAC address. Step1: During the IP3062 reboots, press any key to stop the count down before the count down number to “0”, so that you can enter commands through the console cable. - Page 74 MOCET IP3062 Professional IP Phone Administrators' Guide Step2: Set and Save MAC address on its U-boot. Enter a command: setenv ethaddr 00:19:15:9B:DA:5A, and press “Enter” key to confirm. Enter a command: save, and press “Enter” key to confirm. Step3: Reset the phone after the MAC address written done.
Need help?
Do you have a question about the IP3062 and is the answer not in the manual?
Questions and answers