MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this guide, may cause interference to radio communications.
How This Guide is Organized ..................7 Getting Help and Support ..................9 Part 1: Getting Started ..................10 Chapter 1: Welcome to the MOCET IP3072 Smart Office IP Desk Phone .........................11 Key Features of IP3072 IP Phone ................11 Chapter 2: IP3072 IP Phone Firmware Architecture ........13 Where IP3072 Phones Fit in Your Network.............13...
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MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Phone Network Menus .....................23 Network Settings Menu..................23 Network Connection Settings Menu ..............24 VLAN Settings Menu ..................24 IPSec Settings Menu ..................25 QoS Items Menu ....................25 802.1x Parameters Menu...................26 Security and Certificates Setting Menu ............26 Chapter 4: Setting up the Provisioning Server ..........28...
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MOCET IP3072 Smart Office IP Desk Phone Administrator Guide SIP Servers Registration Procedure ..............41 Chapter 6: Setting up Phone Audio Features ..........42 Acoustic Echo Cancellation and Voice Activity Detection ........42 Generating Dual Tone Multi-Frequency (DTMF) Tones .........42 Audio Codecs......................43 Chapter 7: Setting up User and Phone Security Features......44 Local User and Administrator Passwords..............44...
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Connecting the Console Cable with PC/Notebook And the IP3072....77 Connecting an Ethernet Cable with PC/Notebook and Switch Hub ....78 Connecting an Ethernet Cable with IP3072 Phone and Switch Hub .....78 Upgrading Boot Code through Console Port ............78 Upgrading Phone Application Firmware through Console Port......80 Opening Telnet Client Window.................80...
MOCET VoIP network and telephony components, and provides descriptions of all available phone features. Part 1: Getting Started of this guide gives you an overview of the IP3072 IP Phone. Part 2: Setting up Your System provides you essential information on how to setup your phone network and a provisioning server.
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Chapter 3, “Setting up Your Phone Network”, describes how to set up your network. Chapter 4, “Setting up the Provisioning Server”, provides basic and advanced instructions on how to set up a provisioning server, deploy the IP3072 phones from the provisioning server, and upgrade the phone’s firmware.
Chapter 14, “Using IP Cameras for Video Phone”, describes how to configure IP cameras and IP3072 to perform video phone feature. Part 6: References Chapter 15, “IP3072 Firmware Menu System”, shows the menu structure of the IP3072 IP Phone firmware. Getting Help and Support...
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Part 1: Getting Started Part 1 gives you an overview of the MOCET IP3072 Smart Office IP Desk Phone and consists of the following chapters: Chapter 1: Welcome to the MOCET IP3072 Smart Office IP Desk Phone...
The IP3072, it can be positioned with multiple tilt angles with a wall mount option as well, has a built-in two port Gigabit Ethernet switch with Class 2/3 power over Ethernet (PoE) support, and eight programable keys.
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MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Hot keys Yes (capacitive touch) (Home, Menu, XML services, Back) Navigation keys Yes (capacitive touch) (Up, Down, Left, Right and Enter) Programmable keys 8 keys Audio quality Wide Band (Speaker, Handset Receiver) G.711 (A-law/Mu-law)
This chapter provides an overview of the IP3072 Smart Office IP Desk Phone firmware big picture, specifically an understanding of how the phone fits into the network configuration. If you want to begin setting up your IP3072 phones, go to Chapter 3: Setting up Your Phone Network.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Understanding IP3072 Phone Firmware Architecture IP3072 has two flash memories; one is for Main Board (BCM1104), and the other one is for Codec Board (MP421). For the main board flash memory, it contains boot code, phone application firmware and configuration files.
The configuration files are valid XML files that you can modify using an XML editor. You can configure IP3072 phones automatically through configuration files stored on a central provisioning server. Or, you can manually configure a phone using the phone’s menu system via the local user interface.
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MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Understanding the Call Timer – Maintains a timer, in hours, minutes, and seconds, for each call in progress. Using Call Transfer – Transfer a call in progress to some other destination.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Using Voice Recorder – You can record audio on the phone. Using Calendar – You can view and add appointments on the calendar even during a call. Using World Clock – You can check world wide main city time and add your favorites in the bookmarks even during a call.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Supporting POP3 and SMTP based E-mails – Configures to retrieve a POP3 or SMTP e-mail server. Using XML based browser – You can configure the phone to access information, such as weather and news..., and other customized applications from the...
This feature requires both of phones to work with IPC-111(W) IP camera (video format limitation and license required) respectively. For instructions on how to set up each feature on IP3072 phone, see the feature sections in Part 3: Configuring Your System.
Part 2 provides you with essential information on how to set up your phone network and a provisioning server. You will find basic and advanced instructions on how to set up a provisioning server, how to deploy IP3072 phones from the provisioning server, and how to upgrade the firmware.
Wi-Fi (802.11b/g/n) connection to a wireless access point. The phone will not be able to make and receive calls until this link is established. If IP3072 phone can not establish a link to the LAN, an error message Input New IP Address will display on the LCD.
A Virtual LAN (VLAN) can be used to seperate and assign higher priority to a voice VLAN as a way of minimizing latency. IP3072 supports Static method. The VLAN ID can be manually set from the phone web or menu interface or from a configuration file. To change this parameter, go to VLAN Settings Menu.
You have the option to set the IP communication settings manually from the phone web or menu interface. Provisioning Server Discovery By default, the IP3072 Auto-Provisioning is disabled. If you need to use IP3072 Auto- Provisioning function, please go to Chapter 4: Setting up the Provisioning Server. Phone Network Menus You have the option of modifying the phone network configuration.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Network Connection Settings Menu Name Description Two options: Static IP and DHCP. DHCP is the default setting. It is used to obtain the parameters of IP Address, Connection Types Subnet Mask, Default Gateway and DNS. If Static IP is enabled, the phone will use the IPv4 parameters configured in Network Connection Settings menu.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide IPSec Settings Menu Name Description The default is disabled. When enabled, the phone will use the IPSec Enable configured parameters in IPSec Settings to create virtual private networks (VPN) for communications.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Name Description Fourteen options: Best Effort, AF Class 1(Low Drop), AF Class DSCP for RTP 1(Medium Drop), AF Class 1(High Drop), AF Class 2(Low Drop), AF Class 2(Medium Drop), AF Class 2(High Drop), AF Class...
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MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Name Description Select desired HTTPs Certificate (.pem) and press Update HTTPs Certificate button to upgrade. Select desired HTTPs Key (.pem) and press Update button HTTPs Key to upgrade. Select desired HTTPs Server (.pem) and press Update HTTPs Server button to upgrade.
IP3072 phones. The provisioning server can be set up on the local LAN or anywhere on the Internet. The IP3072 phone is designed such that if it can not locate a provisioning server when it boots up, it will operate with internally saved parameters. This is useful when the provisioning server is not available.
The Hierarchy of File System in Provisioning Server Following part will only describe how to provision via HTTP. The configuration file name for IP3072 is TCM_IP3072.xml. It is an XML document that indicates the latest version number and the firmware file name of IP3072.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide The hierarchy of file system in Auto-Provisioning Service server is as below. Please note that if firmware is put in another server, the file location will still need to follow this hierarchy.
<FileServerAddressType type="integer">0</FileServerAddressType> <FileServerAddress type="string">192.168.1.100</FileServerAddress> DHCP Type (Default Network Type) IP3072 phone will try to get the APS server address from DHCP option 66/150/159/160. The option checking priority will be 160/159/150/66, and APS Server address supports both IP address and URL.
Auto Provisioning section of the web interface in seconds. If it is not specified in $MACADDRESS.xml, IP3072 phone will use default setting of 1440 minutes; if it is set to 0, the phone will only poll the $MACADDRESS.xml when the phone boots up.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Part 3: Configuring Your System Part 3 describes the advanced phone features you can configure for your IP3072 phones. These features include a number of phone features that add efficiency and convenience, audio features, security features, XML services feature, and OCT feature.
Example Multiple Line Keys Configuration IP3072 phone can support up to 6 line keys with the same registered line address. In this example, it will show you how to enable six line keys with the same registered line number, 2100.
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Duplicate Line1 configuration file to Line3, Line4, Line5 and Line6. Follow Step2 procedure to duplicate Line1 configuraiton file to Line3, Line4, Line5 and Line6. The IP3072 phone will display the registered line number 2100 on six line keys, as shown next. Page...
Translators - RFC 3489) and UPnP (Universal Plug and Play) types of NAT. The STUN type of NAT allows IP3072 phone operating behind a NAT to discover the presence of the network address translator and to obtain the mapped NAT address and port number that the NAT has allocated for the IP3072 phone's UDP connections to remote hosts.
Stun Parameters take effect on this line. Using Corporate LDAP Directory You can connect your IP3072 phone to a corporate directory server that supports Lightweight Directory Access Protocol (LDAP). The corporate directory is a flexible feature and the following table links you to the parameters you can configure.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Configuring an E-mail Account IP3072 phone supports both POP3 and SMTP E-mail servers. To receive and send mails on IP3072 phone, there are some configurations should be done before using it. The following illustration shows you the parameters should be configured through the Web Configuration Interface.
60.250.158.234; the configured sequence numbers to access Voicemail box is *97. When user presses the Message key of IP3072, the phone will dial to the voicemail server. Please follow the IVR instruction to retrieve voice messages. Using Instant Messages IP3072 phone supports instant messages only when the phone registers to Asterisk SIP call server.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Enabling Multiple Registrations IP3072 phone can support up to six registrations. The following illustration explains the registration parameters and options on the Web Configuration Interface. Each registration can be mapped to one or more line keys. Note that a line key can be used for only one registration.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide To use backup servers, you need to configure the Backup Proxy Server and Port fields and the Backup Registrar Server and Port fields as the following illustration. SIP Servers Registration Procedure From the following illustration, you can learn how a phone registers to the first SIP servers and when it will use the backup servers.
Chapter 6: Setting up Phone Audio Features After you set up your IP3072 phones on the network, users can send and receive calls using the default configuration. However, you might consider modifications that optimize the audio quality of your network.
For the DTMF Type selection, you may need to consult your SIP server partner to find out which is the suitable one. Audio Codecs The following table details the audio codec support for IP3072 phone. Audio Codec Raw Bit Rate Default Payload Size G.711 u-law...
Chapter 7: Setting up User and Phone Security Features After setting up your IP3072 phones on your network, users can place and answer calls using the default configuration. However, you may require some security-related changes to optimize your system for best results.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Locking the Phone User can lock their phones, and prevent access to the menu or key presses, by entering Locked Phone mode through the phone menu. Menu > Page Down > Settings > Phone Lock Settings > Locking Phone Once the phone is locked, all user features and access to menus are disabled.
XML server. The XML Framework is shown below for your reference. To use this function, you need to configure IP3072 phone and have an XML server setup ready to connect with. We offer a development kit, and you can refer to the kit to develop your own services. In this development kit, it contains the following documentations.
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MOCET IP3072 Smart Office IP Desk Phone Administrator Guide News Stock information Currency information Office automation control As for configuration on IP3072 phone, you can find XML Server in the Web Configuration Interface, as shown in the following illustration. Page...
Chapter 9: Configuring OCT Feature This chapter shows you some typical application examples for OCT(On-condition) feature and several ways to configure OCT feature of IP3072 phones. Although OCT feature can be configured through the phone menu interface, we suggest you to use Web Configuration Interface to configure this feature for more convenience.
When the OCT applications are configured ready on one IP3072 phone, you can download the OCT XML file from the phone, and upload the OCT XML file to other IP3072 phones. The following illustration shows you the Web Configuraiton Interface for upload/ download OCT file.
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MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide After uploading new OCT template file on IP3072 phone, please reboot the phone. After the phone reboots, you can find the new added templates on the phone menu. When new OCT templates are added on IP3072 phone, the new templates will not replace of the 5 built-in OCT templates.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Part 4: System Maintenance Tasks Part 4 provides you with the information for upgrading your IP3072 phones firmware and some maintenance tasks such as configuration file backup and updates, default wallpaper and screen saver change, dial plan, system log and reset to default.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Chapter 10: Upgrading Your IP3072 Phones Firmware IP3072 phones support several different ways to update its firmware, please refer to the following table. Method Description User Admin. Dist. Firmware (appsip_omega.bin) Auto-Provision upgrade via TFTP/ FTP/ HTTP mass ...
Software File option. Press Upload button to start upgrade. Please note that before pressing Upload button to start upgrade, the IP3072 phone must be on the standby screen as below. Please note that you have to wait for the firmware update completed and make sure there is no interrupt during the update progress.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Emergency Upgrade This firmware upgrade method is only applicable for distributor who has been authorized in the local repair right. For its upgrade guide, please refer to Appendix A – Emergency Firmware Upgrade.
In Session Timer settings, it has two fields, one is for Session Expires time, and the other is for minimal Session Expires time. With the feature support, it adds IP3072 phone the capability to periodically refresh SIP sessions by sending repeated INVITE requests.
Enum suffix is e164.arpa. Multi-Cast RTP With Multi-Cast RTP support, IP3072 phone can support paging feature. IP3072 phone receives RTP packets destined for this multicast IP address and plays them out. The default Multi-Cast IP Address is 224.168.168.168, and the default Multi-Cast Port is 34567.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Configuration File Backup To back up the configuration file of your phone, you can use the Configuration File Download function through Web Configuration Interface. The backup configuration file name is PhoneConfig.xml.
4. Use Configuration File Upload function to upload the modified configuration file to its corresponding phone. Booting Wallpaper and Screen Saver Change IP3072 phone allows you to change the booting wallpaper and screen saver through Web Configuration Interface. The required format and size of the Booting Wallpaper are listed as below.
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Format: .ibp Size: 144 x 44 pixels Please note that IP3072 phone only can accept a special file format, .ibp, to be the file source of screen saver. Therefore, we provide you a special kit to convert .bmp file to .ibp file.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide The ibp file is created in the folder. After completing upload procedure, press “Save settings” to make the change take effect. You will see the new screen saver displayed after rebooting the phone.
The Intercom Code is for instant message application which is used with Asterisk call server. If the Service Provider option is set as Asterisk, the IP3072 phone will add the configured value at the head of number. For example, the intercom code is set as *80. If user sets a function key as an Intercom key, the number is 1001, when pressing this key, an intercom call will be dialed by the number, *801001.
Timeout time. A dial plan is a set of rules for determining whether a complete set of numbers has been entered. IP3072 uses industry-standard Regular expressions to match dialed numbers. Dial Plan Entries Dial plan entries have three parts. The parts may be separated with character “|”.
Just put the 011 pattern at the front of the pattern: ^011([0-9]*)$|sip:+\1@\d|t System Log System Log feature allows administrators to obtain IP3072 phones system logs when there is no console cable available. Administrators can provide system logs to distributors for debugging phone system problem. The System Log function is disabled by default. If...
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Reset to Default For Reset to Default settings, you can choose Reset to Default (Reset Configuration only) or Set All to Default (Reset Configuration and Phonebook). Page...
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Part 5: Using IP Cameras Part 5 provides you with essential information on how to use IP cameras to do some applications. You will find instructions on how to use IP cameras to do surveillance, door phone and video phone functions.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Chapter 12: Using IP Cameras for Surveillance This chapter shows you how to use IP cameras to work with IP3072 phones to perform Surveillance feature. Please note IP3072 phones only work with the dedicated IP cameras, IPC-111(W).
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MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Example 1: The IP Camera is installed to the Same Subnet as your IP3072 Phone. 1. Install the IP camera and the IP3072 phone to the same subnet. 2. The IP3072 phone auto-detects the IP camera connected to the same subnet.
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MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Example 2: The IP camera is in the Internet. 1. Operate the IP3072 phone by the procedure below. Idle screen Menu Page Down Settings Surveillance Settings 2. Press Add to enter “New Surveillance” page.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Chapter 13: Using IP Cameras for Door Phone This chapter shows you how to use IP cameras to work with IP3072 phones to perform Door Phone feature. Please note IP3072 phones only work with the dedicated IP cameras, IPC-111(W).
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For XML services please refer to Chapter 8: Configuring XML Services Feature. To make IP3072 phone perform door phone function, you need to do some necessary configurations on the IP3072 phone. Configuration on the Office Phone: Idle screen ...
A makes a call to B. A’s IP3072 phone will display the video streaming from the IP camera aside B as soon as B picks up the call from A. In the meanwhile, B’s IP3072 phone will display the video streaming from the IP camera aside A.
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MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Configuration on A’s IP3072 phone: Idle screen Menu Page Down Settings Video Phone Move cursor to one item, and then press Select to enter Configuration page. Enter all required parameters of each field in Configuration page.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Part 6: References Part 6 provides you with reference information about the IP3072 firmware menu structure as it appears on IP3072 phones. Part 6 consists of the following chapter: Chapter 15: IP3072 Firmware Menu System...
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Appendix A – Emergency Firmware Upgrade This firmware upgrade method is only applicable for distributor who has been authorized in the local repair right. Preparing Materials Before starting upgrade, please make sure you have the following materials ready.
Make Sure You Use the Correct Console Cable The console cable for IP3072 phone is a little bit different from IP3032/62/62D/92 series. If your console cable looks like the LEFT picture below, then you will need to unplug the little tail board, and plug a 4-4 pin female header cable instead.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Connecting an Ethernet Cable with PC/Notebook and Switch Hub Connecting an Ethernet Cable with IP3072 Phone and Switch Hub Upgrading Boot Code through Console Port Power off IP3072 phone. Use a 2-pin header jumper to short the two pins of main board as below showing.
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MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Select “Send file” in the “File” menu of the window. Then follow the steps below to update the boot code. (Use Tera Term to do) (1) Send bootnand.bootburner_nand.srec (Binary mode) (2) Send bootnand.bootloadernand.bin.nand...
(4) When the following screen displays on Tera Term, it means the boot code upgrade procedure is completed. (5) Remove the 2 pin header jumper from the main board of IP3072 phone, and reboot the phone. Upgrading Phone Application Firmware through Console Port Opening Telnet Client Window Select “UTF-8 Tera Term Pro”.
MOCET IP3072 Smart Office IP Desk Phone Administrator Guide Press “OK”. The new window will pop up. Select “Serial port” in the “Setup” menu of the new window. Change baud rate from default, 9600, to 115200. Then press “OK”. Then the screen below will show up. Please keep the window open.
MOCET IP3072 Smart Office IP Desk Phone Administrators' Guide Turning on IP3072 Phone When IP3072 phone is powered on, the telnet window will show the BCM1104 running status. Before the count down number to “0”, press any key to stop the count down, so that you can enter commands on BCM1104 through the console cable.
“ok”. It means the flash of BCM1104 is upgraded successfully. Enter the command ”reset” to reboot the IP3072 phone, and let it run until it stops. Upgrading Firmware through MicroSD Card Loading SD Files in MicroSD Card Put “MPXBIN”...
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Take the MicroSD card off the MicroSD slot. Please remember to take the MicroSD card off, or it will reload the firmware again when you reboot the IP3072 phone. Reboot the IP3072 phone, and let it run until a standby screen shows up. Page...
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