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7. Troubleshooting

Fault
Required interface
cannot be selected
No connection to instrument
Interference or breakdown
of data transfer
If you have been unable to solve your problem using the above table, please contact
your local dealer or Testo's Customer Service. You will find contact details in the
Warranty booklet or in Internet at www.testo.com .
Possible causes
Interface already allocated.
Another connection has already
been set up with this interface.
Instrument is not switched on.
Instrument is not connected properly to PC.
Batteries spent.
Incorrect cable in use.
Batteries are spent
Instrument defect
7. Troubleshooting
Solution
Select other interface.
Delete current connection
and set up anew.
Switch on instrument.
Check connection.
Change batteries.
Use cable no. 0409.0178
Replace batteries or
use mains unit.
Carry out default reset.
39

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