Warranty - CareCo ECLIPSE Owner's Manual

WARRANTY

There is a comprehensive twelve-month warranty from the date on which your new CareCo Eclipse scooter is
delivered. The warranty covers the scooter for repairs or replacement during this period. For more detail,
please see the Warranty Conditions below.
Any work or replacement part installation must be carried out by an authorised service agent.
1.
To apply the warranty should your scooter require attention, please contact Careco Customer Service (cs@careco.co.uk).
2.
Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within fourteen
3.
months of delivery, repairs will be carried out free of charge.
a) Frame: 2 year limited warranty
b) Battery parts: 12 months limited warranty
Note: The warranty is not transferable
Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
4.
Parts replaced after the original warranty has expired will by covered by a three months warranty.
5.
Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or
6.
replacement clearly as a direct result of a manufacturing or material defect.
Such items include (among others): upholstery, tyres and batteries.
The above warranty conditions apply to brand new scooters purchased at the full retail price. If you are unsure whether your scooter is
7.
covered, check with CareCo Customer Services.
Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:-
8.
The scooter part not having been maintained in accordance with the manufacturer's recommendations.
a)
Failure to use the manufacturer's specified parts
b)
The scooter or part having been damaged due to neglect, accident or improper use
c)
The scooter or part having been altered from the manufacturer's specifications or repairs having been attempted before CareCo is
d)
notified
Please note CareCo's contact details in the box below. In the event of your scooter requiring attention, contact them and give all relevant
details so they can act quickly.
The manufacturer reserves the right to alter, without notice, any weights, measurements or other technical data shown in this manual. All
figures, measurements and capacities shown in this manual are approximate and do not constitute specifications.
Name
Address
Tel
Postcode
1 0 . W A R R A N T Y
Warranty Conditions:
CareCo Customer
Services
CareCo (UK) Ltd
Hubert Road
Brentwood, Essex
0845 611 8022
CM14 4JE
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