Coway APM-1010DH Instructions Manual page 25

TROUBLESHOOTINg
The air purifier may operate abnormally because of a minor issue or because the user is unfamiliar with
the product and not because of a product malfunction. In such a case, problems can be solved easily
without help from the Service Center by checking the following. If the problem remains unsolved,
please call our Service Center.
Symptom
No air is blowing.
The airflow speed
does not change.
The airflow is
significantly low.
The pollution level
does not change.
A bad smell is coming
from the air outlet.
The air quality
indicator blinks.
When other functional
problems are
detected.
All the humidity
indicators blink.
The humidification
indicator blinks.
check-list
• Is the power cord connected?
• Is the display completely turned
off?
• Has the power gone off?
• Is the water tank not installed
properly?
• Is the operating mode Manual?
• Is the operating mode set to Silent
mode?
• Have the filter cleaning and
replacement times passed?
• Is the pollution sensor
contaminated by dust?
• Does the pollution level keep
indicating a high level?
• Does the pollution level keep
indicating a low level?
• Have the filter cleaning and
replacement times passed?
• Request service or contact our Service Center.
• Check the symptoms, unplug the product, and then request service or contact our
Service Center.
• Request a service or contact our service center.
• Is the water tank installed properly?
measures to take
Connect the power cord to an electric outlet
for 220 V - 240 V ~ 50Hz / 60 Hz.
Press the power button and then select a
function.
Use the air purifier after the power has
turned on again.
Install the water tank properly.
Set the correct operating mode.
In Silent mode, the airflow speed is fixed to
the minimum level.
Check the filter cleaning and replacement
cycle and then clean or replace the filter(s)
if necessary.
Clean the pollution sensor.
Set the pollution sensor sensitivity to
Insensitive or Normal.
Set the pollution sensor sensitivity to
Sensitive or Normal.
Check the filter cleaning and replacement
cycle and then clean or replace the filter(s)
if necessary.
Install the water tank properly.
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