Table of Contents
1.8.4
Sending Messages .......................................................................................................160
1.8.5
Transferring Calls .........................................................................................................170
1.8.6
Other Features .............................................................................................................178
1.8.7
Quick Reference ...........................................................................................................195
1.9
Setting the Telephone According to Your Needs ......................................................198
1.9.1
1.9.2
1.9.3
OHCA) ..........................................................................................................................204
1.9.4
1.9.5
1.9.6
1.9.7
Deny) ............................................................................................................................208
1.9.8
1.9.9
Protecting Your Line against Notification Tones (Data Line Security) ..........................210
1.9.10
1.9.11
1.9.12
Mode) ...........................................................................................................................213
1.9.13
extension) .....................................................................................................................214
1.9.14
1.10
Utilising the Call Centre ................................................................................................217
1.10.1
Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up) .....................217
1.10.2
Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming
Call Distribution Group Monitor) ...................................................................................220
1.10.3
Forwarding a Waiting Call (Manual Queue Redirection) ..............................................223
1.11
1.11.1
1.11.2
1.11.3
1.11.4
1.11.5
1.12
Administrative Features ...............................................................................................236
1.12.1
Using the Telephones in a Hotel-type Environment (Hospitality Features) ..................236
1.12.2
Recording Information Using Preprogrammed Messages (Printing Message) ............243
1.13
1.13.1
Walking Extension ........................................................................................................244
1.13.2
1.14
1.14.1
Using the Call Log ........................................................................................................247
1.14.2
Using the Directories ....................................................................................................251
1.14.3
1.14.4
only) ..............................................................................................................................259
1.15
Cellular Phone Features ...............................................................................................262
1.15.1
Cellular Phone Features ...............................................................................................262
2 Manager Operation ..............................................................................267
2.1
Control Features ...........................................................................................................268
2.1.1
Extension Control .........................................................................................................268
10
User Manual