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5 FAQ
5.1 Daily Maintenance
Please clean dome cover regularly to get vivid image.
Handle the cover with care. Use water to wash. Don't use cloth to clean.
Use mild detergent to clean if there is too much dust.
Note:
The sweat from your hand may erode plating surface, your nail may scrape dome cover result in blur
image.
5.2 Problems and Solutions
SYMPTOM
1) No self-diagnosis,
no video signal
when I connect
dome to power.
2) No self diagnosis.
There is a noise
3) Video signal loss
occurs in high speed
rotation.
4)Video signal is not
successive
5) Video is not clear.
6) During camera
switch, there is a tilt
movement in the
monitor.
CAUSE
Red LED is not on.
Your power supplying does
not apply to the power. Or
connection is too loose.
Power off or transformer
problem.
Red LED light on the power
board is on
24V AC power supplying is
low
Something wrong with power
board.
Power supplying is inadequate.
Mechanical malfunction.
Power supplying is not sufficient
Circuit connection is too loose.
Video switch or power problem
Focus is in manual mode.
Dome cover is dirty.
Camera power is not in the same
Phase.
SOLUTION
Check 24V AC power is
connected or properly
earthed.
Check 24V AC power supply
condition or check
transformer.
Use multimeter to check
dome load is below 24V AC
or not.
Please contact retailer to
replace power board.
Replace power supplying.
Need electrical engineer help.
Replace power supplying.
Connect tightly.
Need electrical engineer help.
Control manually.
Wash dome cover
When several domes are
connected to one transformer,
please connect the transformer
output cable to the domes' same
side.
25
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