Flexible Dial Plan; Flexible Ringing Assignment; Howler" Tone; Hunt Groups - Panasonic ICX Technical Manual

Chapter 3 - System Features

FLEXIBLE DIAL PLAN

Description:
The ICX's dial plan is flexible. This means that the system comes with a default set of feature
codes, which can be changed. (For example, the default Call Forward-All Calls feature code is
721. But you can change it to 7, or 2#, or ***, or anything else between 1 and 4 digits long.)
It also means that you can have two different sets of feature codes for each system, dividing
extensions into two different groups (for example, SLT phones can have a different set of feature
codes from digital extensions). Each extension can be assigned Dial Plan #1 or Dial Plan #2.
Benefits:
• Analog and digital phones can each have a unique set of feature codes.
Applications:
• When the ICX replaces another PBX system, the ICX feature codes can be
programmed to match the old PBX's codes (one less thing for end-users to learn)

FLEXIBLE RINGING ASSIGNMENT

Description:
Ringing assignment is completely flexible so any CO line can be assigned to ring at any station
with a line-appearance key. This ringing assignment can differ in Day 1, Day 2, and Night modes
depending on user requirements. In addition, Virtual keys can be used for second, third, etc.
ringing positions on a single phone.
Benefits:
• Assures coverage for outside lines, increasing customer satisfaction.
• Allows for customization of the system in order to meet a wide variety of applications.
Applications:
• Any organization that is separated from main answering position
• Departments that continue operations after receptionist switches system into Night
mode can continue to make and receive calls

"HOWLER" TONE

Description:
If any phone is unintentionally left off-hook, the phone will emit a "howler" tone so someone
nearby will notice and hang it up. This feature can be enabled/disabled system-wide, and the
timer for it is also programmable.
Benefits:
• Helps keep phones or trunk lines from being inadvertently tied up because someone
didn't put the handset back in the cradle.

HUNT GROUPS

Description:
Calls can be automatically transferred to hunt groups, which consist of member positions #1 thru
#20 to which extensions can be assigned (for example, Extension 201 is Member #1, Extension
314 is Member #2, Extension 268 is Member #3, ... Extension 107 is Member #20). For each
hunt group, you can choose one of four different automatic hunting methods in programming:
42 ICX (International) issued December 1999
Section 200 - General Description
ICX-40-200