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Panasonic ICX User Manual

Built-in voice mail
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Download this manual See also: Technical Manual, User Manual
August, 1998

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Summary of Contents for Panasonic ICX

  • Page 1 August, 1998...
  • Page 2 Name__________________________________________________ Personal ID _____________________________________________ Dial Voice Mail Code _____________________________________ Dial Voice Mail Code From Outside __________________________ System Administrator _____________________________________ System Administrator Extension _____________________________ August, 1998...

  • Page 4: Table Of Contents

    Recording Conversations ..11 Advanced Recording ... . 13 Welcome to ICX Built-In Voice Mail Your new Built-In Voice Mail allows you to record telephone calls and access many basic voice mail (VM) features.

  • Page 5: Getting Started

    Getting Started Entering Your Mail Box There are three ways to enter your Voice Mail (VM) box. RETRIEVE START VM Dial VM extension. Accessing VM with Keys Press the “RETRIEVE” key or “START VM” key to access your mail box. The system dials your mailbox number for you.

  • Page 6: Security

    Longer codes are more secure than shorter ones. If you forget your code, you must ask your ICX Telephone System distributor to reprogram a new security code.     ...

  • Page 7: Playback Options

    Playback Options (Cont) Repeating the Message 1.Press “3” and “#” (pound). Deleting the Message 2.Press “5” and “#” (pound). The following message plays automatically. Saving the Message 1.Press “8” and “#” (pound). The next message plays automatically. Going Backward in a Message You can go back in any message while you are listening to it.

  • Page 8: Message Copy Services

    Copying Messages You can copy a message to another mailbox or multiple mailboxes while you are listening to the message. You also may copy it when you hear the announcement, “ To Delete, press 5 and #. To Save, press 8 and # .” Original Message to You cc:Ted...

  • Page 9: Leaving A Message

    Leaving a Message You may want to leave a message in another party’s mailbox. One message can be recorded for up to 4 minutes. (Recording time is set upon installation, but can be changed.) One mailbox can contain up to 30 messages. (This number can also be changed.) “...And the eighteenth reason I think it should be...
  • Page 10 Recording Your Message in Multiple Mailboxes The same message can be left in up to 50 other mailboxes. To use this service, your system administrator must set up broadcast codes. Up to 30 broadcast codes can be assigned in one system. Ask your administrator for details regarding broadcast codes.

  • Page 11: Outside Access

    Outside Access Accessing Voice Mail from the Outside If an outside access telephone number has been assigned, you can access the voice mail from the outside. Once connected to voice mail, you can access the voice mail features. 1.Call the Voice Mail outside access telephone number.

  • Page 12: Outside Notification

    After a message is recorded in your mailbox, you can be informed in one of the following two methods: •Calling a pager •Calling an outside telephone or extension Calling a Pager You can instruct VM to notify a pager. 1.Enter VM then press and # 2.

  • Page 13: Returning To Vm From Other Service Menus

    Returning to VM from Other Service Menus Some other options which are available to you with the ICX Voice Mail service are as follows: •Go back to message retrieve service •Go back to message retrieve/retrieve oldest message •Successive message retrieve...

  • Page 14: Recording Conversations

    You can record normal CO trunk calls, ISDN trunk calls, private lines, and intercom calls. The recording is retained as a voice mail message. Recording can be either automatic or manual. Automatic recording is set at installation. Phones set for automatic recording record every incoming/outgoing call.

  • Page 15: Advanced Recording

    Advanced Recording Playing Back the Recorded Conversation Before Hanging Up 1.Before hanging up, press the ADD key, 8 #, or Soft Key 5. . 2.If prompted, press the destination MAILBOX key or input the destination mailbox number and press #. MAILBOX 3.Press 3 # or Soft Key 10.
  • Page 16 HOLDing During Recording •If you place the call on HOLD while you are recording it, then recording is paused. •If you place the call on HOLD for more than 10 minutes, then record- ing terminates automatically. •If you resume a recorded call which you placed on HOLD within less than ten minutes, recording resumes.
  • Page 17 Notes...
  • Page 18 Built-In Voice Mail Quick Reference...
  • Page 19 Notes...

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