Uconnect 8.4 NAV Supplemental Owner's Manual page 86

Requirements
• Vehicle must be properly equipped with the Uconnect
Access System.
• Your device must be compatible with the Uconnect
Access App and properly connected to the vehicle.
• To perform updates to this application, if required,
your vehicle must be connected to an operable 1X
(voice/data) or 3G (data) network.
• Your device must be connected to a mobile network.
• Vehicle must be registered with Uconnect Access and
have an active subscription that includes the appli-
cable feature or App.
• Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec-
trical system.
ALL ABOUT UCONNECT ACCESS 85
• Vehicle must be equipped with Uconnect 8.4A/8.4AN.
FAQs
1. Why can't I get Aha Via Mobile to work? Here are
some things to consider:
• Check to ensure you have linked your Aha account
credentials with Uconnect Access. This is usually
done during registration and setup. Then, check to
ensure you have properly connected your compat-
ible device to the vehicle touchscreen. The Uconnect
Access App must be open and you must be logged
in. A blue light indicates that it's providing data to
the vehicle.
• If you recently changed your password for Aha, it
may need to be updated on Mopar Owner Connect
under the "Via Mobile" section.
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