AVer FD2020-1 User Manual
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AVer FD2020-1
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Summary of Contents for AVer FD2020-1

  • Page 1 AVer FD2020-1 User Manual...
  • Page 2: Table Of Contents

    Table of Contents PRODUCT SPECIFICATIONS ..................... 1 PACKAGE CONTENTS ....................... 5 PRODUCT INSTALLATION ....................6 ......................6 ONITOR ETTING ....................7 ARDWARE NSTALLATION E) ..................10 OWER THERNET IP A ........................ 11 SSIGNMENT “NXU L ”........11 IP C INDING AMERA BY USING ITE RECORDING SOFTWARE “AV...
  • Page 3 > N > O 1 ................32 YSTEM ETWORK ETTING THER > N > O 2 ................34 YSTEM ETWORK ETTING THER > N > IP 6 ................38 YSTEM ETWORK ETTING > A > HTTPS ..................39 YSTEM DVANCE >...
  • Page 4 FACTORY DEFAULT ......................69 TROUBLESHOOTING ....................... 70 APPENDIX ......................... 71 FCC NOTICE (CLASS A)....................72 COPYRIGHT ........................72 NOTICE ..........................72 WARNING .......................... 72 LIMITED WARRANTY ....................... 73 LIMITATIONS OF WARRANTY ..................73 DISCLAIMER OF WARRANTY ..................73 LIMITATION OF LIABILITY ....................74 GOVERNING LAW AND YOUR RIGHTS ................
  • Page 5: Product Specifications

    SD card backup (SD card is not included)  2-way audio  Digital Wide Dynamic Range  Power over Ethernet Available  SDK for software integration  IR LED Built-in 15M Available  Free bundled 32-CH AVer NXU Lite recording software...
  • Page 6: Specifications

    Specifications Hardware Multimedia SoC 256MB Flash Image sensor 1/2.7” Megapixel CMOS Sersor Mini. illumination Color : 0.06 Lux @ F1.4 B / W: 0 Lux @ F1.4(IR LED on) Lens type Vari-focal Lens 2.8~12mm @F1.4 99°(W)~37.1°(T) Horizontal View Angle 53°(W)~20.9°(T) Vertical 1 DI / 1 DO Audio G.711(64K) and G.726(32K,24K) audio compression...
  • Page 7 System 1920x1080@30fps,1280x960@30fps, Video Resolution 1280x720@30fps,800x600@30fps 640x480@30fps, 320x240@30fps, 176x144@30fps Brightness, Contrast, Hue, Saturation, Sharpness, AGC, Video Adjust Shutter Time, Sense-Up, D-WDR, Lens Distortion Correction, Flip, Mirror, Red Gain and Blue Gain, De-noise, Anti-fog Triple Streaming Image snapshot Full screen monitoring Privacy Mask Yes, 5 different areas Compression format H.264/ M-JPEG...
  • Page 8 Web browsing requirement Windows 7, XP Microsoft® IE 8.0 or above [Note] Please enable “Compatibility View” while using IE 10 or above. Intel Dual Core 2.53G, RAM: 1024MB, Graphic card: Hardware Suggested 128MB iOS 4.3 or above, Android 1.6 or above. Mobil support *SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • Page 9: Package Contents

    Package contents Item Descriptions 1. FD2020-1 2. Power adapter(option) 3. Screws 4. Wall plugs 5. CD (User’s Manual and Quick Guide, NVR software included) **If any of the above items are missing, please contact your dealer immediately.
  • Page 10: Product Installation

    Product Installation Monitor Setting 1. Right-click on the desktop. Select “ Properties” 2. Change “Color quality” to “Highest (32-bit)”.
  • Page 11: Hardware Installation

    Hardware Installation Dome Installation a. Use screws to lock the bottom of camera to the ceiling or the wall. b. Use 3-Axis to adjust the lens angle c. Close the dome cover. Tighten the screw on the cover to fix it.
  • Page 12 2. 3-Axis Diagram Use the 3-Axis bracket to adjust the camera to appropriate angle. 3. Connector Instruction The camera connectors are as below. Connect the power and the Ethernet cable with the camera, and set it according to your network environment.
  • Page 13 4. Video Out Connector A Video Out connector is included in the accessories package. Please connect the connector into the Dome base as shown in the pictures below: [Note] TV’s resistance is 75ohm(±10%)
  • Page 14: Power Over Ethernet (Poe)

    Power Over Ethernet (PoE) Set up the IP camera through Power over Ethernet (PoE). PoE is a technology that integrates power into a standard LAN infrastructure. It enables power to be provided to the network device, such as an IP camera, using the same cable as that used for network connections. It eliminates the need for power outlets at the camera locations.
  • Page 15: Ip Assignment

    Finding IP Camera by using the “NXU Lite recording software”  Finding IP Camera by using the “AVer IPCam Utility” Finding IP Camera by using “NXU Lite recording software” 1. The NXU Lite software is in the attached software CD. Before launching it, please install the software first.
  • Page 16 3. Click the “Setup” button. 4. Click the “Add IPCam” button. 5. Select “IP Camera” item.
  • Page 17 IP segment. Press “OK” to go back to the previous screen and press ”Connect” to start live view. Click the IP camera model that user has purchased (ex: FD2020-1). Please ignore ONVIF protocol selection; NXU Lite doesn’t support ONVIF...
  • Page 18: Finding Ip Camera By Using "Aver Ipcam Utility

    Finding IP Camera by using “AVer IPCam Utility” 1. Use the software, “AVer IPCam Utility” to assign the IP address of the IP camera. The software is in the attached software CD. 2. Run the IPCam Utility 3. Select the proper network adapter and click [Search] to begin searching.
  • Page 19 5. The IE browser will open and direct you to the IP camera login page. This requires IPViewer.ocx to run. If the IE ActiveX warning message appears, click to allow running the add-on. Default ID: admin Default Password: admin [Note] ...
  • Page 20: Using Non-Dhcp Server/Router Network

    Using NON-DHCP Server/Router Network In Non-DHCP server/router network, the static IP address must be assigned to the device each time when adding another IP camera to the network; the default IP address of the current one must be changed to avoid conflict. Please make sure the Subnet of the PC’s IP address and the IP camera’s IP address are the same.
  • Page 21 A quick way to access remote monitoring is to double-click on a selected IP camera in “Camera Name list” in AVer IPCam Utility. Then, the IE browser will open and connect to the IP camera. Then, please key in the default “ID” and “Password”, both of which are “admin”.
  • Page 22: Install Activex Control

    Install ActiveX Control The first time you attempt to view the camera video via Internet Explorer, it will ask you to install the ActiveX component. If the installation fails, please check the security settings for the Internet Explorer browser. 1. IE  Tools  Internet Options…  Security Tab  Custom Level…  Security Settings  Download unsigned ActiveX controls...
  • Page 23 When the following dialogue box appears, click “Yes”.
  • Page 24: Using The Ip Camera Browser Interface

    Using the IP Camera Browser Interface The admin have the full access to the IP camera browser interface. The menu on the left, you can expand and navigate to access all the features. Preview Launch the Internet Explorer browser, type the IP address of the IP camera in the address field. It will show the following dialogue box.
  • Page 25 Name Function (1) System/Event/Status Set up IP camera’s configuration. Information (2) Login IP Show PC’s IP address (3) Bandwidth Show current IP camera’s transmitting bandwidth (4) FW Version Show IP camera’s current firmware version (5) Logout Exit the application (6) Zoom control Reset zoom level.
  • Page 26 Name Function [Notes]When streaming 2 setting in”Video Setting” is closed, there won’t have other stream option (14) Direction Controller Move the position of the view point while in zoom mode. User has to zoom in first.
  • Page 27: System > General

    System > General n this section, only admins are authorized to configure the IP camera system maintenance and the date and time settings. System > General > Maintenance In the Maintenance tab, the administrator can check the system event log, upgrade the system firmware, reset the configuration settings without having to change the user management and network settings, reboot, and restore all back to factory default settings.
  • Page 28: To Upgrade The Ip Camera Firmware

    Name Function (4) Firmware Upgrade Upgrade the firmware to the latest version. To Upgrade the IP Camera Firmware 1. Download the file from our website and save it on your computer hard disk. 2. Click Browse. Locate and select the file and click Open.
  • Page 29: System > General > Date & Time

    System > General > Date & Time In the “Date & Time” tab, the administrator can set and update the system’s date and time. After filling in the correct settings, click Apply to apply the new settings. Name Function (1) Current Date & Time Display the current date and time.
  • Page 30: System > User Management

    Name Function (4) Setting Method Select the date & time settings method. Sync with current PC – Obtain the date and time setting on the current login computer. Sync with NTP Server – Obtain the date and time setting from NTP server.
  • Page 31  Add user: Enter the user name in “Username”, the password in “Password”, and re-enter the password in “Confirm”. Then, click “Add/Set”.  User List: Click edit to change the account password. To delete the user account, click Remove button. [Note] 1.
  • Page 32: System > Network Setting > Setting

    System > Network Setting > Setting  Device Name: Used to name the IP camera to search more easily for a specific one among all connected IP cameras.  Network Type: IP camera supports DHCP, static IP and PPPoE. After completed all settings, click Apply to save the configuration.
  • Page 33: System > Network Setting > Sever

    System > Network Setting > Sever Used to send out the video via Email or FTP, or to save on NAS.  Mail Setting: Used to send out the video via Email. a. Login Method: Click drop-down list to select the method to login Email server – “Account” or “Anonymous”.
  • Page 34: System > Network Setting > Ddns

     NAS Settings: Used to send out the video to NAS server. a. Enter necessary information in “Location”, “Workgroup”, “Account Name” and “Password” columns. b. If the user wants to create a new folder on the NAS server to save the video file, select “Yes” under the “Create the folder”.
  • Page 35  Status - Common warning message: Updating! Failed(1), Please check your DNS setting. Failed(2), Please check your internet connection. Failed(3), Please check your internet connection. Failed(6), receiving data failure - Warning message from different service provider:  Server Provider : dyndns.org Failed(4),Please check the Dyndns.org.
  • Page 36: System > Network Setting > Other 1

     HTTP Port: setup web page connecting port and video transmitting port (Default: 80)  HTTPS Port: AVer IP Camera supports encrypted browsing using HTTPS. This is configured on the System > Advance > HTTPS  UPnP Support: This IP camera supports UPnP, if this service is enabled on your computer, the camera will automatically be detected and a new icon will be added to “My Network Places.”...
  • Page 37  RTSP Port: setup port for RTSP transmitting (Default: 554)  RTP Start and End Port: in RTSP mode, you may use TCP and UDP for connecting. TCP connection uses RTSP Port (554). UDP connection uses RTP Start and End Port. ...
  • Page 38: System > Network Setting > Other 2

    System > Network Setting > Other 2 Multicast Setting (based on the RTSP Server): User can setup two streams based on the RTSP Server. Multicast operation example: The application is to get the multicast streaming in the LAN environment. Basically, the users operate VLC player, and then you can get the multicast streaming from IP camera.
  • Page 39 Step 2: 2. Select Demuxers and RTP/RTSP 3. Select force multicast RTP via TRSP 1. Select all Step 3: Select Media/open network stream...
  • Page 40 Step 4: Input rtsp://[IPCAM Address] / [RTSP Path] The URL address should be the same as the RTSP path in Video Stream (System-->Video Stream)
  • Page 41 [Notice] a. If the received image is not from the required IP camera, please adjust the value. (Change either IP Address or Port number) b. If the Multicast stream you use doesn’t support RTSP Keepalive, please select No.
  • Page 42: System > Network Setting > Ipv6

     Bonjour: This function enables MAC systems to link to this IP Camera. Please key in the name here(Safari supports Bonjour protocol.)  LLTD If your PC supports LLTD, enable this function then you can check the connection status, properties, and device position (such as IP address) of this IP Camera in the network map. On computer’s running Windows Vista or Windows 7, you can find LLTD through the path Start ...
  • Page 43: System > Advance > Https

    System > Advance > HTTPS HTTPS (Hypertext Transfer Protocol Secure): Https can help protect streaming data transmission over the internal on the higher security level. You can select the connection type. "Https" means users cannot connect the camera via http protocol. The Https path will be: "https ://( IP address)/". If you select "Http &...
  • Page 44 Created Request: Set the secure identification and apply it. There are two ways to set Certificate- Install Signed Certificate or Create Self-Signed Certificate.
  • Page 45: System > Advance > Snmp

    System > Advance > SNMP SNMP (Simple Network Management Protocol) provides a simple framework for administering networked hardware. To manage the IP camera, you have to prepare a MIB browser or similar tools first. SNMPv1, SNMPv2c, and SNMPv3 can be enabled simultaneously.
  • Page 46  SNMPv3: For data security reasons, the authentication and encryption assurances are added when developing SNMPv3. The user has to give not only the security name (the same as "community name" in v1&v2c, or sometimes we call it "context name") but the password in order to access the IP camera.
  • Page 47: System > Advance > Access List

    System > Advance > Access list You can deny an IP address or a range of IP address so that they cannot access the IP camera. Tick the "enable" box, key in the IP address you want to deny, select" deny" then click "Add" to add it to the list.
  • Page 48: System > Advance > Qos/Dscp

    System > Advance > QoS/DSCP QoS/DSCP (Quality of Server/Differentiated Services Code-point) specifies a simple mechanism for classifying and managing network traffic and provides QoS on IP networks. DSCP is a 6-bit in the IP header for packet classification purpose. The number 0~63 for Live Stream, Event / Alarm, and Management represent the ratio that the bandwidth is divided.
  • Page 49: System > Image

    System > Image Admin and operator levels can adjust the Image setting. There are 4 tabs: OSD, Preference, Advanced, and Privacy Mask System > Image> OSD In the OSD tab, you can enable/disable overlaying time stamp and text title. After completing the setting, click Save to apply the new setting and Cancel to keep the new setting.
  • Page 50: System > Image > Preference

    System > Image > Preference In the Preference tab, you can tune the IP camera white balance, change the video orientation, and adjust the brightness and contrast.  White Balance: Set the AWB R-Gain and AWB B-Gain value.  Video Orientation: To Flip or Mirror the video on screen. ...
  • Page 51: System > Image> Advanced

    System > Image> Advanced Click Default button will back to factory default settings.  Sense-UP: The main purpose of sense-up is to provide a camera technology that does not rely on artificial light to see in very low light conditions. By allowing the shutter to stay open longer, allowing more light into the camera and seeing better in low light.
  • Page 52 [Note] When you select a number in "Shutter Time", actually the shutter time varies in a range and controlled by camera automatically. Following table shows the shutter time option and corresponding range Option Shutter Time Range (sec.) Outdoor Selected number in "Sense-up" 1/33000 ~ 1/5 1/10 1/33000 ~ 1/10...
  • Page 53: System > Image> Privacy Mask

    System > Image> Privacy Mask For the security purpose, there are three areas can be setup for privacy mask. Click Area # (Area 1, Area 2, Area 3, Area 4, Area 5) button first and drag an area on the image screen. Then, click Save to save the setting.
  • Page 54: System > Video Stream > General

    System > Video Stream > General  Video System: PAL or NTSC  TV Output: Select the video format of TV Output. (depending on different models)  Corridor Mode: Select camera Len’s angel position – 90° 270°, or none. The following figures are displayed position view of camera lens in different angel degree. ...
  • Page 55 Image Position 90 degrees 270 degrees  Corridor Mode: 90 or 270 degrees Image Position 90 degrees 270 degrees...
  • Page 56 Image Position 0 degrees 0 degrees...
  • Page 57: System > Video Stream > Stream1

    System > Video Stream > Stream1  Basic Mode Click Apply to save the configuration.  Resolution: There are 7 resolutions to select from – 1920x1080, 1280x960, 1280x720, 800x600, 640x480, 320x240, 176x144.  Profile: Chose between Main and Baseline.  Quality: There are 5 levels to adjust –...
  • Page 58  Video Frame Rate: The video refreshing rate per second.  GOP Size: It means "Group of Pictures".  Video Format: H.264 or JPEG  RTSP Path: It’s a URL address...
  • Page 59: System > Video Stream > Stream2

    System > Video Stream > Stream2  Basic Mode Click Apply to save the configuration.  Resolution: There are 7 resolutions to select from –1920x1280, 1280x960, 1280x720, 800x600, 640x480, 320x240, 176x144.  Profile: Chose between Main and Baseline.  Quality: There are 5 levels to adjust – Best, High. Standard, Medium, and Low. The higher the quality is, the bigger the file size is.
  • Page 60  Advanced Mode Click Apply to save the configuration.  Resolution: There are 7 resolutions to be chosen from –1920x1280, 1280x960, 1280x720, 800x600, 640x480, 320x240, 176x144.  Profile: Chose between Main and Baseline.  Quality: There are 5 levels to adjust – Best, High. Standard, Medium, and Low. The higher the quality is, the bigger the file size is.
  • Page 61: System > Video Stream > Stream3

    System > Video Stream > Stream3 Click Apply to save the configuration.  Stream 3 Setting: Open or Disable 3GPP Streaming.  RTSP Path: It’s a URL address [Note] To get the best mobile viewing quality, please download AVeriViewer (AndroidViewer) from the Apple App store or Google Play.
  • Page 62: System > Audio

    System > Audio IP camera supports 2-way audio (mono). User can send audio from IP camera while connected to a microphone to remote site; User can also send audio from remote site to IP camera’s external speaker. a. IP camera to PC: select “Enable” to start this function. b.
  • Page 63: System > Sd Card

    System > SD Card Please insert microSD/SDHC card before use. Make sure to push microSD/SDHC card into the slot completely. [Note] 1. The oldest file will be deleted if the micro SD card is full. 2. The use of the micro SD card will slightly affect the operation of the IP Camera, such as affecting the frame rate of the video.
  • Page 64: Event > Arrangement > Motion

    Event > Arrangement > Motion Motion Detection: IP camera allows for 3 areas motion detection areas. When motion is triggered, it can send the video to some specific mail addresses, transmit the video to remote ftp server, trigger the relay, and save video to local SD/SDHC card. To set up the motion area 1, click “Area 1” button. Using mouse to drag and draw the area.
  • Page 65: Event > Arrangement > Preference

    Event > Arrangement > Preference  Record File:  File Format: IP camera allows 3 different types of recording file to change its recording size. When motion/alarm is triggered, there are 3 different types of record mode.  AVI File (With Record File Setting ) ...
  • Page 66  Tampering Detection: When the camera view is covered, moved, hit by strong light, or out of focus, the tampering detection will be triggered, and send snapshot or video to mail/FTP/Samba/SD card, or trigger the external alarm. For example: Before Tampering Detection Tampering Triggered (Defocused) Before Tampering Detection Tampering Triggered (Lens Covered)
  • Page 67 Before Tampering Detection Tampering Triggered (Camera Moved)  Interval: The tampering detecting interval. Take the diagram below as example. The interval is set for 30 second; the camera lens is covered during 10 - 40 sec. At time point B, the camera compares the view with time point A, and sends an alarm when it founds that the lens is covered.
  • Page 68: Event > Schedule

    Event > Schedule  Schedule: After complete the schedule setup, the camera data will be recorded according to the schedule setup.  Snapshot: After enable the snapshot function; user can select the storage position of snapshot file, the Interval time of snapshot and the reserved File Name of snapshot.
  • Page 69 Event > DI/DO IP camera supports 1 input/1 output (depending on different models). When input is triggered, it can send the video to some specific mail addresses, transmit the video to remote ftp server, trigger the relay, and save video to local SD/SDHC card. CAUTION!! Please connect to propriety relay box to reduce the risk of electric shock &...
  • Page 70: Status Information

    Output Setting: Mode setting: - OnOff Switch: Relay status is based on sensor triggered times. - Time Switch: To restore the original relay status after the interval time. [Note]GPIO pin define please refer to the part of Front / Back plane & I/O port pin assignment. ALARM INPUT: Ground (G) Normal: 5V (The voltage differential from ALM_IN pin &...
  • Page 71: Network Configuration

    Network Configuration  Configuration 1 1. Real IP 2. PPPoE Internet 1. Real IP ADSL Modem 2. PPPoE a. Internet Access: ADSL or Cable Modem b. IP address: More than one real IP c. IP camera and PC connect to the internet d.
  • Page 72  Configuration 2 Virtual IP Internet IP Sharing Virtual IP ADSL Modem a. Internet Access: ADSL or Cable Modem b. IP address: one real IP c. IP camera and PC connect to the internet d. Device needed: IP sharing e. Use virtual IP, set up port forwarding in IP sharing.(Please refer to Network SettingOther 1UPnP Port Forwarding)
  • Page 73: Factory Default

    Factory Default 1. To recover the default IP address and password, please follow the following steps. 2. Remove the power and Ethernet cable. Open the dome cover and press and hold the reset button as shown in the below figure. 3.
  • Page 74: Troubleshooting

    Problem Solution Please refer to the manual of “Factory Default setting” I forgot the account and password for FD2020-1. How can I go back to default description. setting? Default Windows Media Player doesn’t have H.264 I recorded video file in H.264 file format decoder so that you can’t playback the file...
  • Page 75: Appendix

    Appendix FD2020-1 is compliant with microSD/SDHC card and to ensure recording quality, and please use the following memory cards. MicroSD/SDHC card Transcend SDHC class4 32GB Transcend SDHC class10 64GB SanDisk SDHC class4 32GB SanDisk SDHC class10 64GB...
  • Page 76: Fcc Notice (Class A)

    © 2015 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 77: Limited Warranty

    You as the original purchaser. Except for the foregoing, the Product is provided “AS IS.” In no event does AVer warrant that You will be able to operate the Product without problems or interruptions, or that the Product is suitable for your purposes. Your exclusive remedy and the entire liability of AVer under this paragraph shall be, at AVer’s option, the repair or replacement...
  • Page 78: Limitation Of Liability

    AVer’s total, aggregate liability for damages of any nature, regardless of form of action, shall in no event exceed the amount paid by you to aver for the specific product upon which liability is based.

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