AVer VB342 Pro User Manual
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AVer VB342 Pro User Manual

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VB342 Pro
Conference Camera
User Manual

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Summary of Contents for AVer VB342 Pro

  • Page 1 VB342 Pro Conference Camera User Manual...
  • Page 2 FEDERAL COMMUNICATIONS COMMISSION NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 © 2022 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.
  • Page 4 WARNING  To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product.  Do not drop the camera or subject it to physical shock. ...
  • Page 5 Tel: +81 (0) 3 5989 0290 テクニカル・サポート: VCInfo.JP@aver.com Vietnam Branch Office Công ty TNHH AVer Information (Việt Nam) Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phố Hồ Chí Minh 700000, Việt Nam Tel: +84 (0)28 22 539 211...

  • Page 6: Table Of Contents

    Contents Package Contents ....................1 Optional Accessories ..................2 Product Introduction ....................3 Overview ......................3 LED Indicator ....................4 Wall Mount Installation ..................5 TV VESA Mount Installation (Optional) ............6 Remote Control ....................9 Installation ......................12 Device Connection ..................12 BT Dongle Installation ...................14 Ethernet Connection..................15 Expansion Microphone Installation (Optional) ..........15...
  • Page 7 Image Settings ....................30 Image Flip ...................30 Image Mirror ................30 True WDR ...................30 Frequency ...................30 White Balance ................30 Noise Reduction ................31 Brightness ...................31 Sharpness ...................31 Saturation ..................31 Low Light Compensation ............31 Low Resolution under 720p ............32 Enlarge Total Zoom Up to 15x ............32 Video Frame Rate ...............32 RS232 ..................32 Video Format Settings ...................33...
  • Page 8 Noise Suppression ..............44 Beamforming Microphone ............44 Echo Cancellation ...............45 Keyboard Noise Suppression .............45 Phone In Jack ................45 PTZApp 2 ......................46 Install PTZApp 2 ....................46 Use PTZApp 2 with USB Devices ..............46 Smart Gallery Operation ..................54 EZLive ........................56 Use AVer EZLive .....................56...

  • Page 9: Package Contents

    Package Contents Remote Power Adaptor & USB 2.0 Type-B to VB342 Pro Unit Control Power Cord* Type-A Cable (5m) USB Type-A to Screws (x4) for Wall Mount Kit Tripod Screw (x3) Type-C Adapter Wall Mount Drilling Paper QR Code Card...

  • Page 10: Optional Accessories

    Optional Accessories Expansion RJ-45 Expansion RJ-45 wired wired Speakerphone USB 3.1 Extender microphone 10m/20m HDMI Cable 10m/20m 10m/20m/30m (Cable is included) (Cable is included) USB 3.0 Type-B to Din6 to RS232 BT Dongle Audio-out Converter Type-A Cable (3m) Adapter TV VESA Mount Kit *Optional Accessories will vary depending on the country where it is sold.

  • Page 11: Product Introduction

    *** Support DisplayLink technology. **** If using MAC latest Monterey OS version and want to use this USB 2.0 port, please don’t use USB extender cable, otherwise, MAC PC can’t detect the VB342 Pro and system instability issue may occur.

  • Page 12: Led Indicator

    LED Indicator Power on: Blink blue once Start-up: Solid red Power on completely but no USB connection: Solid orange Power and USB cable connected but device is idle or a call on hold: Solid white Video and audio on: Solid blue Calling: Fast blink white or blue depending on original status Video on and audio mute (During a call): Solid red A second calling: Fast blink white, blue, or purple depending on original status...

  • Page 13: Wall Mount Installation

    Wall Mount Installation Attach the Drilling Paper to the wall and mark the two screw holes on the wall. Screw the support screws to the wall. Leave some space between the wall and screws for hanging the camera on the wall later.

  • Page 14: Tv Vesa Mount Installation (Optional)

    TV VESA Mount Installation (Optional) Package Contents: Fixture x 2 Screw(M5*10) x 2 Silicone washer x 2 Screw(M6*15) x 4 Metal washer x 2 Screw(M6*20) x 4 Washer(M6) x 4 Screw(M8*20) x 4 Washer(M8) x 4 Screw(M8*30) x 4 Fix the screw (M5*10) with silicone washer in suitable holes (1~5). Fixture Silicon washer Screw(M5*10)
  • Page 15 Secure the fixture on the rear side panel of the camera. Don’t screw tight at this stage. You can select among the four screw holes for screwing the fixtures. Place the metal washers on the mount holes of TV. [Note] If users do not need to install the mount rack of TV, just skip step 3 to 5 and go to step 6. Place mount rack of TV on top of fixture.
  • Page 16 Secure the mount rack and fixture on the TV. Please do not screw tight at this stage. Then, adjust the mount rack and fixture to an appropriate position if needed. Finally, tightly screw all screws. If users don’t need to install mount rack of TV, then, secure the fixture on the TV. Then, adjust the fixture to an appropriate position if needed.

  • Page 17: Remote Control

    Remote Control Name Function One-click automatic FOV adjustment to fit all participants in screen 1. SmartFrame for one time. Press and hold the button for 1~2 sec to switch from manual to auto framing mode or Off. An icon message (as figure shown) will display on the left upper screen to indicate in SmartFrame status.
  • Page 18 Function Name Press and hold the button for 1~2 sec to switch modes among Audio 2. Audio AI Control tracking, Presentation mode, Audio fence and Off. An icon message (as figure shown) will display on the left upper screen to indicate in Audio AI status. If you don’t want to see the icon display, please go to PTZApp 2 or Web setting, find “On Screen Menu”...
  • Page 19 After that, power-on the camera.  Hold it for 1~2 sec to enable Bluetooth pairing with mobile phone or AVer FONE540 speakerphone.  Short press it again to disconnect Bluetooth. [Note] BT dongle is an optional item. Please contact your local dealer for purchasing.

  • Page 20: Installation

    Installation Device Connection Connect VB342 Pro to PC/laptop with provided USB 2.0* cable and connect the power cord of VB342 Pro to power wall outlet. [Note] Use the supplied Velcro strap to secure and manage the cable. Connect TV/HDMI monitor to VB342 Pro through the HDMI cable.
  • Page 21 *Resolution & frame rate for USB 2.0 and USB 3.1 connection: USB 2.0 USB 3.1 M-JPEG M-JPEG - 640x480 or less - Up to 4k/30fps - Up to 1080p/30fps - Up to 4k/30fps resolution, up to 30fps - 1080p/60fps - 720p/60fps - 1080p/60fps - 720p, up to 10fps ...

  • Page 22: Bt Dongle Installation

    BT Dongle Installation Use VB342 Pro as mobile phone’s external audio device When using mobile phone to have a video call, user can connect their mobile phone to VB342 Pro via Bluetooth wireless connection to enjoy crystal clear audio quality.

  • Page 23: Ethernet Connection

    MIC OU T MIC IN 1. The port won’t be used while using with AVer video bar, such as VB342 Pro and VB350. It doesn’t support daisy chain connection. 2. Connect the provided RJ45 cable to MIC Out and connect the other side of RJ45 cable to side of...

  • Page 24: Expansion Speakerphone Installation (Optional)

    [Note] Cable is included with optional expansion speakerphone. There are two lengths of cables - 10m and 20m. 1. The port won’t be used while using with AVer video bar, such as VB342 Pro and VB350. It doesn’t support daisy chain connection.

  • Page 25: Operating The Camera

    PTZApp 2, refer to the PTZApp 2 section in this user manual. Make a Connection through the Browser VB342 Pro has an Ethernet port for IP streaming and allows administrators to remotely control and set up the camera via an internet access. Moreover, VB342 Pro also supports RTSP and RTMP functions.
  • Page 26 3. Click pencil icon ( ) to edit IP address**. 4. Click weblink icon ( ) to launch Chrome page. Please enter the password (default password is aver4321). User will be asked to set a new account and password. (Please enter PTZApp 2 to reset password back to default while password is forgotten.) After editing IP address, user can access web settings of the camera with only Ethernet cable connection.
  • Page 27 * For information on how to install and use the PTZApp 2, refer to the PTZApp 2 section in this user manual. ** To support IP address changes in groups, user can download AVer IP Finder app. 1. Download the IP Finder from https://www.aver.com/download-center...

  • Page 28: Web Settings

    Web Settings VB342 Pro supports Ethernet connection; users can enter the IP address into the web browser to connect to the camera for detail settings. First Time Login To find the IP address of the camera; please refer to “Make a Connection through the Browser”...

  • Page 29: Live Screen Operation

    Live Screen Operation User can control the camera direction, zoom in/out, and set preset position. [Note] The system will force the previous login to log out, when there is a second login. If the web page is idle without any request for more than 4 hours, user will be logged out. The resolution of live screen is 848x480/ 5fps.

  • Page 30: Set Up The Preset

    Set up the Preset User can set 10 preset positions. In live screen, use mouse to scroll up or down and click the preset number frame (0~9). Use ▲ , ▼ , ,  and zoom in/out buttons to adjust the camera screen view to desired position. Click “Set”...
  • Page 31 5. To set another preset, repeat the above steps. 6. After setting up the preset positions, you can start performing the function. Click the “Load” button and then click on the preset numbers, the live screen will move to the preset screen view.

  • Page 32: Camera Settings

    Camera Settings The video icon is to turn on camera live view while doing any settings. IP icon shows the IP address of the camera. Live screen preview Click the icon to show/hide people count number & stream interval. Click the icon to hide people count number and the time interval of enabling the live streaming of the camera.

  • Page 33: Framing Speed

    [Note] VB342 Pro frames people in masks or any facial profile up to 7~8 meters away!  Audio Tracking: After detecting the sound, camera focuses at the speaker and zooms in. The camera moving path will be shown in the screen.
  • Page 34 Smart Frame Preset Point Select Setting > Camera > Smart Frame Preset Point > Central Of The Screen Image, Preset 0, Preset 1, Preset 2, Preset 3, Preset 4, Preset 5, Preset 6, Preset 7, Preset 8 or Preset 9. This is to assign camera’s capturing area to do manual framing.
  • Page 35 Turn on gesture control function first. When any of the following gestures are showing in front of the camera, it will activate gesture control function. Keep showing the gesture for 2~3 seconds to trigger the camera to act. The following are the corresponding function names and gesture figures.

  • Page 36: Home Position

    Microphone only picks up the sound within viewing angle. Choose a suitable camera viewing area to silence the sound beyond the meeting area. [Note] All the AI tracking functions, pan, tilt, and zoom in/out will be disabled while audio fence is on. Auto Focus Set auto focus mode.

  • Page 37: Save Preset

    Sleep Position When the camera idles for certain period, it will enter sleep mode and go to the sleep position. Please set up sleep timer to enable sleep mode. Select Setting > Camera > Sleep Position > Factory Downside Position or Preset 9. Sleep Timer Set the camera idle time to enter sleep mode.

  • Page 38: Image Settings

    Image Settings Image Flip If the VB342 Pro is installed in the upside down position, please enable the "Flip". Select Setting > Image > Image Flip > Off or On. Image Mirror To mirror the camera image. Select Setting > Image > Image Mirror > Off or On.

  • Page 39: Noise Reduction

    Noise Reduction To reduce the noise from the signal. Select Setting > Image > Noise Reduction > Off, Low, Middle or High. Brightness Adjust the value of brightness. Select Setting > Image > Brightness > 1 ~ 9. Sharpness Adjust the value of sharpness. Select Setting >...

  • Page 40: Low Resolution Under 720P

    Low Resolution under 720p Enable/disable to lower down the resolution under 720p. Select Setting > Image > Low resolution under 720p > Disable or Enable. Enlarge Total Zoom Up to 15x Enable/Disable enlarge zoom up to 15x. Select Setting > Image > Enlarge Total Zoom Up to 15x > Disable or Enable. [Note] 15x zoom is available for 720p or lower resolution.

  • Page 41: Video Format Settings

    Video Format Settings H.264 Profile While in live broadcasting, user can choose preferable profile to get best streaming quality. Select Video Format > H.264 Profile > Baseline Profile or High Profile. [Note] RTSP, RTMP will not be available while USB streaming is in use.

  • Page 42: Ip Stream Resolution

    IP Stream Resolution Set up the resolution for IP stream. Not supported for USB video stream. Select Video Format > IP Stream Resolution (IP Stream Resolution only, not for adjusting USB video stream) > 1080P, 720P, 480P or 360P. [Note] RTSP, RTMP will not be available while USB streaming is in use. Frame Rate Set up the frame rate value.

  • Page 44: Rtmp

    Set RTSP Password 1. Select Video Format > RTSP > Set RTSP Access Password > Set Password. 2. Enter the new password. 3. Select Change to save the new password. RTMP Set up for uploading the camera’s live view to the broadcasting platform (e.g. YouTube). Select Video Format >...

  • Page 45: Network Settings

    Network Settings Network Select Network > Static IP or DHCP.  Static IP: Assign a fixed IP address to the camera. 1. Select pencil icon and enter IP Address, Gateway, NetMask, and DNS in the corresponding fields. 2. Select Confirm to complete the setting. ...

  • Page 46: System Settings

    Update the camera’s firmware. Select System > FW Update > Auto Update or Manual Update.  Auto Update: The system will check firmware version from AVer server and request to update.  Manual Update: To update the firmware from specific location.

  • Page 47: Factory Default

    Factory Default Reset the camera back to factory default setting. 1. Select System > Factory Default > Reset. 2. User can choose to keep current IP address or back to default. 3. Select Continue to reset back to factory default. [Note] When factory default is activated, the password of web page login will not be set to default.

  • Page 48: Change Password

    Change Password Change the Web login password. The default password is “aver4321”. 1. Select System > Change Password > Change WEB Access Password. 2. Enter the old account and password. Select Continue. 3. Enter the new account and password. Select Continue to save the new setting. 4.

  • Page 49: Ssl Certificate

    SSL Certificate Import the SSL certificate from specific location. 1. Select System > SSL Certificate > Import. 2. Select the type by clicking “+”. 3. Direct the file location. 4. Select Import. [Notes] Users can disable this function via PTZApp 2. Displaylink The HDMI output port on the right-side panel supports Displaylink technology.
  • Page 50 Time Correction Mode Adjust time by auto or manual. Select System > Time Correction Mode > Auto or Manual.  Auto: The system time will be set by NTP server on the network. Select the pencil icon of NTP Server and enter the URL of NTP server. Select the Time Zone. Select NTP Update to save setting. Select Confirm to start auto time adjustment.

  • Page 51: Information

    Information Display the information of Model Name, Firmware Version, Serial Number, IP Address, and MAC Address. Select System > Information.

  • Page 52: Audio Settings

    Audio Settings Noise Suppression It is to reduce ambient noise. Select Audio > Noise Suppression > Off or On. When enabling the noise suppression function, please set value of noise suppression (1 ~ 40). Beamforming Microphone Enable/disable the beamforming microphone. Select Audio >...

  • Page 53: Echo Cancellation

    Line Out function is mainly designed for connecting to HA system. Users have to purchase an audio-out adapter from AVer (TRS female to TRRS male). If Line Out is selected, please don’t connect to external speaker, otherwise the speaker sound will have impact on built-in speaker and microphone performance.

  • Page 54: Ptzapp 2

    PTZApp 2 In PTZApp 2, user can change the IP address setting of VB342 Pro, configure the parameters of the camera, set up AI tracking functions and some advanced image and audio settings, pan, tilt, and zoom the camera. Install PTZApp 2 Please go to https://www.aver.com/download-center...
  • Page 55 Choose “USB Devices” and connect VB342 Pro to PC/laptop with USB cable When the camera is detected, the product card will show up. Set up IP address. The camera default IP address is 192.168.1.168. Click pencil icon ( ) to edit IP address.
  • Page 56 Language: Select desired language and click the check icon to confirm the selection.  Hotkey Control: User can control the camera by using keyboard. This is a general list for all Aver  USB Cameras. Backlight control equals to WDR function in VB342 Pro PTZApp Update: Get current PTZApp 2’s version number and do auto update here.
  • Page 57 Information: Click the drop-down triangle icon to review the information of camera. To minimize the information, click the triangle or the bottom area of the information icon. Camera: Click the camera icon to view the camera live view. IP address is displayed as well. Click the X icon to close the camera live view.
  • Page 58  Full Screen: PTZApp 2 can switch to full screen mode. Click “ ” icon and video screen will switch to full screen mode. In full screen mode, user can use direction panel to control camera direction. Click “ ” icon to go back to normal screen view. The resolution of full screen mode is 1080p/ 30fps.
  • Page 59  People Count and Stream Interval: Click the icon to show people count number and USB stream interval. Click the icon to hide the stream interval.  Control Panel: To control the camera direction, zoom in and out during your video call.
  • Page 60 Setting: Click “Setting” button to set up parameters of the camera and speakerphone. Click arrow icon to leave the Setting page.  PTZ Control: Use control panel to set up preset positions. Since most of operations are the same as web page, refer to Set up the Preset section (page 22) for detailed setup.
  • Page 61  I/O Port: Except USB port, user can enable or disable all I/O ports.  BT Pairing: Click Start to pair VB342 Pro with mobile phone via Bluetooth connection. To disconnect Bluetooth connection, please cut if off from mobile phone or use remote control.

  • Page 62: Smart Gallery Operation

    Smart Gallery Operation You can use the Smart Gallery function to increase the visibility of each participant in the meeting room. When operating Smart gallery function, please don’t open camera view in any other applications. [Note] While installing PTZApp2, if you refuse to install IP virtual streaming, Keystone Correction and Smart Gallery plug-in on your Windows PC (as photo below), you will not use Smart Gallery function.
  • Page 63 4. Launch VC software (e.g., Zoom, Teams, Skype) and choose AVer USB VCam as the video source to start collaborating. [Note] You will find both “camera model name” and “AVer USB VCam” as video sources in the VC software. Please choose “AVer USB VCam”.

  • Page 64: Ezlive

    EZLive Please go to https://www.aver.com/download-center to download the AVer EZLive software. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. Use AVer EZLive During a video call, EZLive can help user to do: (1) Camera ePTZ (2) Volume control for the speaker connected (3) Capture camera’s still images...

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