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Toshiba RemotEye II User Manual

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  • Page 2 RemotEye  User Manual Document Number: 50024-014 August 2015...

  • Page 3: About This Manual

    About This Manual This manual was written by the TOSHIBA Engineering and Marketing Groups. These groups are tasked with providing technical documentation for the RemotEye II system. Every effort has been made to provide accurate and concise information to you, our customer.

  • Page 4: Contacting Toshiba's Customer Support Center

    Contacting TOSHIBA’s Customer Support Center TOSHIBA’s Customer Support Center can be contacted to obtain help in resolving any RemotEye II system problem that you may experience or to provide application information. The Support Center can be reached at 877-867-8773 (toll free) or 713-466-0277. The center is open from 8 a.m.

  • Page 5: Important Notice

    TOSHIBA International Corporation's UPS Division. The warranty contained in the contract between the parties is the sole warranty of the TOSHIBA International Corporation's UPS Division, and any statements contained herein do not create new warranties or modify the existing warranty.

  • Page 6: Table Of Contents

    RemotEye II/Internal Hardware Specification................. 112 RemotEye II/External Hardware Specification ................115 Cables Definition ..........................117 Appendix A: RemotEye II/III Client Shutdown software on VMware ESXi 5 ........118 Software Needed ..........................118 Setup Procedure for RemotEye ESXi Client Shutdown Daemon* ..........119...

  • Page 7: General Safety Instructions

    CAUTION / ATTENTION The word CAUTION in capital letters without the safety alert symbol indicates a potentially hazardous situation exists which, if not avoided, may result in equipment and property damage. RemotEye II User Manual – 50024-014...
  • Page 8 A symbol which indicates a hazard of injury from electrical shock or burn. It is comprised of an equilateral triangle enclosing a lightning bolt. Explosion Hazard Symbol A symbol which indicates a hazard of injury from exploding parts. It is comprised of an equilateral triangle enclosing an explosion image. RemotEye II User Manual – 50024-014...
  • Page 9 DO NOT remove or cover any of the labels. If the labels are damaged or if additional labels are required, contact your Toshiba representative for additional labels. Labels attached to the equipment are there to provide useful information or to indicate an imminently hazardous situation that may result in serious injury, severe property and equipment damage, or death if the instructions are not followed.

  • Page 10: Important Safety Instructions

    Turn off, lockout, and tagout all power sources before connecting the power wiring to the equipment or when performing maintenance. Unauthorized personnel should not service batteries. Contact your nearest Toshiba authorized service center for battery replacement. Qualified Personnel ONLY! Qualified Personnel is one that has the skills and knowledge relating to the construction, installation, operation, and maintenance of the electrical equipment and has received safety training on the hazards involved (Refer to the latest edition of NFPA 70E for additional safety requirements).
  • Page 11 WARNING Misuse of this equipment could result in injury and equipment damage. In no event will Toshiba Corporation be responsible or liable for either indirect or consequential damage or injury that may result from the misuse of this equipment. CAUTION Installation Precautions Install the unit in a well-ventilated location;...

  • Page 12: Introduction

    UPS or as an external device that connects to the UPS via a provided cable. The RemotEye II/Internal is designed for the Toshiba UPS that has the option slot. The circuit board is connected to the UPS via the RemotEye II/Internal card edge connector.

  • Page 13: Package Contents

    Unix.exe, Toshiba RemotEye II Client Software installation file for UNIX OS, and RemotEye II User Manual in PDF format. PC cable, a DB9 female to RJ45 cable (Workstation COM port to RemotEye II/Internal COM port). The RemotEye II Quick Installation Guide.
  • Page 14 RemotEye II User Manual in PDF format. PC cable, a DB9 female to RJ45 cable (Workstation COM port to RemotEye II/External PC port). UPS cable, a DB9 male to RJ45 cable (Toshiba UPS RS232 port to RemotEye II/External UPS port). The RemotEye II Quick Installation Guide.

  • Page 15: Remoteye Ii Features

    MIB. Additional features of the RemotEye II include: Real-Time Clock The RemotEye II contains its own RTC. This clock is used for time-stamping of its data log and for executing any scheduled events. UPS Event Notification RemotEye II sends out notification of UPS events via Email, SNMP Traps and Java Applets.
  • Page 16 This utility allows users to save logs from several RemotEye(s) at the same time to a same or different computer. Client Shutdown The Toshiba RemotEye II Client Software can broadcast system failure messages via an IP (Internet Protocol) packet and perform unattended shutdown of up to 32 clients operating under a variety of platforms.

  • Page 17: Installation

    Installation System Compatibility The RemotEye II is supported by workstations using the following operating systems: Windows 95/98/NT/2000/XP/Vista, Macintosh, and Unix. The RemotEye II supports the following Toshiba UPS system families: 1000 Series (External RemotEye II requires a null-modem cable) 1400 S(E) (Plus), 1400 XL Plus, 1400 Super XL Plus Series,...

  • Page 18: Installing Remoteye Ii/Internal

    Turn the UPS off using the proper shutdown procedure as explained in the UPS manual. Slide the RemotEye II/Internal printed circuit board into the extension option slot of the UPS. Secure the printed circuit board using the UPS supplied screws.(See Figure 1: RemotEye...

  • Page 19: Installing Remoteye Ii/External

    Installing RemotEye II/External Follow these steps to install the RemotEye II/External device. Insert the power adapter cable of the RemotEye II into the 12 VDC power receptacle of the RemotEye II device. Plug the RemotEye II power adapter into a 120/220 VAC power source. For best results, be sure outlet is powered by a Toshiba UPS.

  • Page 20: Making The Network Connection

    RemotEye II to a network: Connect one end of a Category 5 cable to the NETWORK RJ45 receptacle of RemotEye II. Connect the other end of the Category 5 cable to a designated network switch or hub. A network administrator will allocate an available port.

  • Page 21: Configuration

    For each RemotEye II, the MAC address is created using the following format: 00 E0 D8 LL MM NN. The first half of this code, 00 E0 D8, identifies the manufacturer of the Ethernet board. Since every RemotEye II is produced by the same manufacturer, these 3 hexadecimal bytes remain constant.
  • Page 22 172.18.xxx.yyy where xxx is the decimal value of the MM MAC address byte and yyy is the decimal value of the NN MAC address byte. Example: A RemotEye II MAC address of 00 E0 D8 0C 01 3F would have a default IP address of 172.18.1.63.

  • Page 23: Configuring The Remoteye Ii Via Terminal

    RemotEye II configuration: Connect the DB9 female end of the PC cable to the terminal or workstation COM port. Connect the RJ45 end of the PC cable to the PC port of RemotEye II/External or the COM port of the RemotEye II/Internal.

  • Page 24: Connecting To The Remoteye Ii Via Terminal

    Press [Enter] and the RemotEye II version and Password field will be displayed (see Figure 3: Console Login Screen). Enter the password (default is “public”) and press [Enter] to display the RemotEye II Main Menu. +====================================================================+ [ TIC RemotEye II Login Menu ]...
  • Page 25 The seven options provided in the RemotEye II Main Menu provide access to all system RemotEye II configuration parameters. These options (see the Main Menu Description on Figure 4: Console Main Menu) and their submenus are discussed in more detail in the next section.

  • Page 26: Remoteye Ii Configuration Menu Navigation

    RemotEye II Configuration Menu Navigation The main menu of the RemotEye II provides access to configuration parameters. The table below (table 1) provides an overview of the entire menu structure. When navigating through these menus, all alpha- numeric characters are acceptable and are case-sensitive.
  • Page 27 (1) Modify Table Entry (2) Reset to Default Setting (0) Return to Previous Menu (5) Reset Configuration to Default (6) Save and Exit (7) Save and Restart Agent Table 1: Menu Map for RemotEye II Console RemotEye II User Manual – 50024-014...
  • Page 28 Main Menu Description The Main Menu of the RemotEye II consists of the following options (see Figure 5: Console Main Menu Description): Toshiba RemotEye II Configuration SNMP Communities SNMPv3 USM Table Trap Receiver Table Reset Configuration to Default. Save and Exit.
  • Page 29 Toshiba RemotEye II Configuration Main Menu → (1) Toshiba RemotEye II Configuration (see Figure 6: Console Configuration Menu Description). The Toshiba RemotEye II Configuration option provides access to the following system settings: System Group Control Group Parameter Group Email Group...
  • Page 30 Network Mask — The network mask for the RemotEye II network. Date and Time — The RemotEye II date in the MM/DD/YYYY format The RemotEye II time in the HH:MM:SS format. RemotEye II supports the Network Time Protocol (NTP) and NTP Time Zone features.
  • Page 31 When enabled, a password is required to access RemotEye II through the web, and write privileges are automatically assumed. When disabled, any machine can access RemotEye II over the web, but a password is required prior to assuming write privileges. (The default setting is Disabled.) SNMP Version Control —This parameter is used to enable and disable the Simple Network...
  • Page 32 System Contact — The RemotEye II system administrator. (The default setting is TIC Local Technical Support.) System Name — The alias of the RemotEye II. This string serves as the RemotEye II Client Identifier (CID) in DHCP systems. System location — The RemotEye II physical location.
  • Page 33 DNS IP Address — Domain Name Server IP address is required if a hostname is used for Mail Server. Otherwise, this field can be 0.0.0.0. Daily Status Report — This parameter is used to set the time to send RemotEye II daily status report Mail Receivers —...
  • Page 34 EMD Group Main Menu → (1) Toshiba RemotEye II Configuration → (5) EMD Group (see on page 33) The EMD Group menu provides access to the system settings listed below. The settings may be viewed and changed from this screen.
  • Page 35 COMMANDS - 1. Modify - Modify an entry of table 2. Reset - Reset an entry to default from table 0. Return to previous menu Please Enter Your Choice => Figure 13: SNMP Communities Description RemotEye II User Manual – 50024-014...
  • Page 36 1. Modify - Modify an entry of table 2. Reset - Reset an entry to default from table 0. Return to previous menu Please Enter Your Choice => Figure 14: SNMPv3 USM Menu Description RemotEye II User Manual – 50024-014...
  • Page 37 1. Modify - Modify an entry of table 2. Reset - Reset an entry to default from table 0. Return to previous menu Please Enter Your Choice => Figure 15: Console Trap Receiver Table Description RemotEye II User Manual – 50024-014...
  • Page 38 From the Main Menu, press 4 to access the Reset Configuration to the Original Setting screen. Save and Exit Main Menu → (6) Save and Exit. When executed, the system saves the RemotEye II configuration and exits the program. The new configuration takes effect immediately. Save and Restart Agent Main Menu →...

  • Page 39: Configuring The Remoteye Ii Via Telnet

    Software Setup The telnet configuration is accomplished through a TCP/IP network connection. A telnet connection can be established with RemotEye II by using any telnet application. Follow these steps to setup the software for telnet RemotEye II configuration: Verify workstation is loaded with Telnet application.
  • Page 40 Routing to the RemotEye II If the workstation is not on the same network as the RemotEye II, the system may require the addition of a network route. This is typically only necessary when RemotEye II is using its default address.

  • Page 41: Connecting To The Remoteye Ii Via Telnet

    A telnet configuration session can be established once the hardware and software are prepared. Follow these steps to begin configuration: Type telnet followed by the IP address of RemotEye II at a Unix console or a DOS prompt. Press [Enter].

  • Page 42: Configuring The Remoteye Ii Via Http

    System Setup To access the RemotEye II via the web, enter the IP address of the RemotEye II in the URL field of the browser and press Enter. If unable to access the RemotEye II due to a firewall, contact the network administrator for information on bypassing the firewall of the LAN.

  • Page 43: Connecting To The Remoteye Ii Via Http

    Launch the web browser. Enter the URL for RemotEye II in the browser’s address field. For example, http://172.18.1.63. The home page of the RemotEye II will be displayed once a connection is established (see Figure 16: RemotEye II HTTP Page on page 42).

  • Page 44: Remoteye Ii Web Menu Navigation

    This field shows the RemotEye II date setting. This value is displayed in the mm/dd/yyyy format. Time on RemotEye II This field shows the RemotEye II time setting. This value is displayed in the hh:mm:ss 24-hour format (i.e. 8:30 p.m. is 20:30:00).
  • Page 45 This field shows the administrator configured description of the load devices that attached to the UPS (e.g. computers, communication devices, etc). For configuration, please refer to UPS Configuration menu. UPS Serial Number This field shows the UPS manufactured serial number for the UPS which RemotEye II is presently attached. RemotEye II User Manual – 50024-014...
  • Page 46 Battery Parameters This page provides the battery status and battery run-time information. This page will refresh automatically at a user-defined rate. To change or view the refresh rate setting, select RemotEye II Management - HTTP Page Refresh Rates. Battery Status This field shows the status of the UPS batteries.
  • Page 47 Input Parameters This page shows the UPS line voltage input readings. This page will refresh automatically at a user- defined rate. To change or view the current refresh rate setting, select RemotEye II Management - HTTP Page Refresh Rates.. Input Voltage This field shows the UPS input voltage in VAC.
  • Page 48 Output Parameters This page shows the UPS output voltage source and readings. This page will refresh automatically at a user-defined rate. To change or view the current refresh setting, select RemotEye II Management - HTTP Page Refresh Rates.. Output Status This field shows the status of the output.
  • Page 49 This number will be reset after a RemotEye II reboot. Alarm Time This field shows the RemotEye II alarm time stamp. This value is displayed in the hh:mm mm/dd/yyyy format. Note: The time depends on the RemotEye II clock setting.
  • Page 50 Connected Client Table This page lists the protected registered clients of the RemotEye II that are running during the execution of the RemotEye II Shutdown application. This page will refresh automatically at a user-defined rate. To change or view the current refresh rate setting, select RemotEye II Management - HTTP Page Refresh Rates.
  • Page 51 UPS Management This menu contains the control parameters of the UPS system that is connected to the RemotEye II. UPS Configuration This page shows the input and output electrical parameters and the thermal parameters of the UPS. UPS Name This field shows the specific name to identify a particular UPS.
  • Page 52 RemotEye II Shutdown Service program for all connected clients. (Up to 32 clients may be connected simultaneously.) To avoid improper output shutdown of the clients, the UPS output shutdown delay time setting in the RemotEye II should always be greater than the RemotEye II Shutdown Service program's shutdown delay setting.
  • Page 53 Quick Test (10 sec) : Perform battery test for ten seconds. Cancel Test : Cancel the battery test (not more than 1 minute). Clear Test Results : Clear the last battery test data recorded by the RemotEye II. RemotEye II User Manual – 50024-014...
  • Page 54 This value is displayed in the in hh:mm format. Action This field shows the battery test type options. Available options are: None - No action. Quick Test (10 sec) - Quick test for 10 seconds. RemotEye II User Manual – 50024-014...
  • Page 55 UPS Shutdown Events This page allows the administrator to modify the output shutdown parameters. Refer to the RemotEye II Manual for details on the output shutdown sequence. UPS Event This field shows the event that to which is assigned a shutdown action Action This field allows the administrator to set a course of action to be taken in the event of a fault.
  • Page 56 This field shows the action taken upon detection of a UPS over temperature condition. Default: Warning Recurring On/Off Schedule This field shows the programmed Recurring On/Off Schedule setting. Default: Disabled. Non-Recurring On/Off Schedule This field shows the programmed Non-Recurring On/Off Schedule setting. Default: Disabled. RemotEye II User Manual – 50024-014...
  • Page 57 Restart Time This field allows the administrator to configure the restart time of the UPS or to view the current settings. This value is displayed in the hh:mm:ss 24-hour format (i.e., 8:30 p.m. is 20:30:00). RemotEye II User Manual – 50024-014...
  • Page 58 Restart Time This field allows the administrator to configure the restart time of the UPS or to view the current setting. This value is displayed in the hh:mm:ss 24-hour format (i.e. 8:30 p.m. is 20:30:00). RemotEye II User Manual – 50024-014...
  • Page 59 This field allows the administrator to set the IP Address or Hostname of a Simple Mail Transfer Protocol (SMTP) mail server that will be used to send email messages from the RemotEye II. If entering a Hostname, the Domain Name Server (DNS) address is required in the DNS field.
  • Page 60 (marked as arrow-in), and 8 to 12 VDC should be able to be detected by the EMD as 'high' state. Device Status RemotEye II User Manual – 50024-014...
  • Page 61 The EMD can be configured as 'Disabled' or 'Auto'. The setup should be configured as 'Disabled' if an EMD is not attached to the port. The EMD type will be auto detected by the EMD if configured as 'Auto' and if the EMD is plugged into the port. RemotEye II User Manual – 50024-014...
  • Page 62 This page shows the options on setting RemotEye II date and time. Date and Time These two fields show the current Date and Time of the RemotEye II. This can be changed to synchronize with a computer, an enquiry from a timeserver (NTP) or can be set manually. The date value is displayed in the MM/DD/YYYY format (i.e., Jan 18, 2005 is 01/18/2005).
  • Page 63 Shutdown program installed. RemotEye II IP Address This field allows the administrator to set the IP address of the RemotEye II or to view the current setting (i.e., 192.9.60.229). RemotEye II Gateway Address This field allows the administrator to set the IP address of the gateway or to view the current setting (i.e.,...
  • Page 64 RemotEye II when enabled. Reset the RemotEye II to Default This field allows the administrator to Enable/Disable the RemotEye II Reset function. When enabled, all parameters in the RemotEye II will be reset to default setting. Restart the RemotEye II This field allows the administrator to Enable/Disable the RemotEye II Restart function.
  • Page 65 SNMP/HTTP Access Control This page displays a list of the Network Management Stations (NMS) that have RemotEye II read and write access. Index This field shows the index numbers of the table entries. NMS IP Address This field allows the administrator to set the management station's IP address or to view the current settings.
  • Page 66 SNMPv3 USM Security This page displays a list of the Network Management Stations (NMS) that have RemotEye II read and write access. Index This field shows the index numbers of the table entries. User Name This field allows the administrator to set the specific user name for the user that allows to access the RemotEye II via SNMPv3.
  • Page 67 Setting options are: None : Traps are not being received. Toshiba Trap : Traps are received based on the Toshiba MIB. JEMA Trap: Traps are received based on the JEMA MIB. RFC 1628 Trap: Traps are received based on the RFC 1628 MIB.
  • Page 68 This field allows the administrator to set the refresh rate (in seconds) of the Alarm Table menu or to view the current setting. Connected Client Group Page This field allows the administrator to set the refresh rate (in seconds) of the Client Table menu or to view the current setting. RemotEye II User Manual – 50024-014...
  • Page 69 UPS History This menu allows the user to view UPS & RemotEye II log messages, such as the UPS History Log, UPS Extended Log, UPS Events Log, and Agent Events Log. The log messages are displayed in chronological order and are used to help detect and diagnose problems with the RemotEye II.
  • Page 70 This field shows the event date and is displayed in the mm/dd/yyyy format. Event Time This field shows the event time and is displayed in the hh:mm:ss 24-hour format (i.e., 8:30 p.m. is 20:30:00). Event Description This field shows the recorded UPS event. RemotEye II User Manual – 50024-014...
  • Page 71 This field shows the time of the recorded events. Clear & Save Log Data This allows the user to save the RemotEye II log data to a file. The saved file is given a .csv extension,  which allows it to be opened using Microsoft Excel.
  • Page 72 Trend — Displays the UPS extended history log graphically. Monitor By clicking the Monitor button at the top-left side of the RemotEye II home page, Figure 17: HTTP Monitor Screen on page 71, will open in a separate window. The Monitor applet provides a visual representation of the UPS system.
  • Page 73 History Clicking the History button at the top-left side of the RemotEye II home page, Figure 18: HTTP History Data Screen on page 72 will open in a separate window. This screen displays the UPS history log as a line graph. By default, all of the UPS parameters will be displayed on the same graph. The user may select any combination of parameters to be displayed on the graph by clicking the check box beside a parameter on the monitor screen and clicking the Refresh button.
  • Page 74 Trend Clicking the Trend button at the top-left side of the RemotEye II home page, Figure 19: HTTP Trend Data Screen on page 73 will open in a separate window. This screen displays the UPS history log as a line graph.

  • Page 75: Configuring The Remoteye Ii Via Snmp

    The Manager collects information from the Agent. The RemotEye II provides an Agent for a Toshiba UPS. The Manager is a software application that is provided separately. A workstation running Manager software is considered a Network Management Station (NMS).
  • Page 76 These parameters are the IP Address, the Gateway Address, and the MIB System Group. The IP Address of RemotEye II must place it on the same network as the NMS. If the two elements are not located on the same network, a gateway between the RemotEye II and the NMS must exist.
  • Page 77 Click Close to close the SNMP Manager Database. Specifying Trap Receivers To send traps to an NMS, the NMS must be designated as a trap receiver of the RemotEye II. See Trap Receiver Table section on page 36 for instruction on defining a trap receiver.
  • Page 78 Attribute #1 – MIB value upsTestID. Integer value that represents the test. This number resets to value 0 each time RemotEye II is reset. Attribute #2 – MIB value upsTestSpinLock. Integer value that acts as a key granting or refusing permission to initiate a test.
  • Page 79 POWERSUPPLY 0 Start HP OpenView Workgroup Node Manager. Open the Customize Traps Alarms from the Monitor/Customize Trap… pull-down menu. Click Add Devices Class… and select Toshiba RemotEye II. Click the Add Trap… button. Add specific traps 1 through 4, as desired.
  • Page 80 The UPS output has shutdown as uested requested. …/upsAlarmUpsOffAsReques The UPS system has shutdown as requested. …/upsAlarmChargerFailed An uncorrected problem has been detected within the UPS charger subsystem. …/upsAlarmUpsOutputOff The UPS output is off. RemotEye II User Manual – 50024-014...
  • Page 81 …/upsAlarmCommunicationL Communication lost between the Communication has been restored RemotEye II and the UPS. between the RemotEye II and the UPS. …/upsAlarmAwaitingPower …/upsAlarmShutdownPendin A UPS output shutdown command has been issued; Output will turn off after delay.
  • Page 82 UPS reporting EEPROM error. The cause of the EEPROM error Shutdown UPS and contact condition has been removed. The Toshiba authorized service UPS is no longer at fault. center for replacement. Table 2: UPS Alarm Table RemotEye II User Manual – 50024-014...

  • Page 83: Connecting To The Remoteye Ii Via Snmp

    Successful SNMP gets and sets from an NMS depend upon RemotEye II settings. The RemotEye II acts as a shield, refusing access to machines that do not meet its setup criteria. If the RemotEye II provides an NMS with Read access, SNMP gets are allowed, if RemotEye II provides NMS with Write access, both SNMP gets and SNMP sets are allowed.
  • Page 84 The following scenarios can be used to provide guidelines when configuring RemotEye II. In all the examples, assume the Control Group settings are: Community Read-Only: ronly Community Read/Write: rwrite Also, assume the NMS has the IP Address 172.18.63.1. Case #1: NMS is not listed in the SNMP Communities Assume the SNMP Communities Table is empty.
  • Page 85 Manipulating Passwords of RemotEye II It may be desirable to change one or more of the protective passwords sometime during the RemotEye II lifetime. An authentication of upsPasswordAccess password enables the upsPassword group for manipulation. The passwords included in this group are:...
  • Page 86 Description upsPassword –This MIB object protects the upsPassword group. upsPasswordControlPassword – This MIB object controls the value of upsControlPassword. upsPasswordCurrent Password – This MIB object controls the value of upsPassword. RemotEye II User Manual – 50024-014...
  • Page 87 Manipulating RemotEye II Passwords The general progression for altering any passwords within the Toshiba MIB is the following: Send an SNMP set request of upsPasswordAccess to RemotEye II. This enables the upsPassword table. Send an SNMP set request of upsPasswordCurrent Password, or upsPasswordControlPassword, depending on which password requires alteration.

  • Page 88: Mib

    The MIB is a set of objects that are processed via a network protocol. These objects determine what UPS parameters may be monitored and controlled using SNMP request. The RemotEye II communication implements standard MIB II and the following MIBs for TOSHIBA UPS (Toshiba V2.50 MIB).
  • Page 89 OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.4.2) upsOutputNumLines OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.4.3) upsOutputTable OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.4.4) upsOutputEntry OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.4.4.1) upsOutputLineIndex OBJECT-TYPE upsOutputVoltage OBJECT-TYPE upsOutputCurrent OBJECT-TYPE upsOutputActivePower OBJECT-TYPE upsOutputPercentLoad OBJECT-TYPE upsOutputApparentPower OBJECT-TYPE upsOutputPowerFactor OBJECT-TYPE upsBypass (1.3.6.1.4.1.186.1.19.2.1.5) upsBypassFrequency OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.5.1) upsBypassNumLines OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.5.2) RemotEye II User Manual – 50024-014...
  • Page 90 OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.16) upsAlarmFuseFailure OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.17) upsAlarmGeneralFault OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.18) upsAlarmDiagnosticTestFailed OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.19) upsAlarmCommunicationLost OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.20) upsAlarmAwaitingPower OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.21) upsAlarmShutdownPending OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.22) upsAlarmShutdownImminent OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.23) upsAlarmTestInProgress OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.24) upsAlarmPhaseRotation OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.6.3.25) upsAlarmReplaceBattSoon OBJECT-TYPE(1.3.6.1.4.1.186.1.19.2.1.6.3.26) upsAlarmAsyncOperation OBJECT-TYPE(1.3.6.1.4.1.186.1.19.2.1.6.3.27) RemotEye II User Manual – 50024-014...
  • Page 91 OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.9) upsControlPassword OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.10) upsControlOutputVoltageIncrement OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.11) upsControlOutputVoltageDecrement OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.12) upsLowBatteryDelay OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.13) upsBatteryModeSignalDelay OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.14) upsShutdownAfterPowerUp OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.15) upsAutoTransferEnabled OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.8.16) upsColdStartEnabled (1.3.6.1.4.1.186.1.19.2.1.8.17) upsLoadShedEnabled (1.3.6.1.4.1.186.1.19.2.1.8.18) upsLoadShedLevel (1.3.6.1.4.1.186.1.19.2.1.8.19) upsLoadShedRelayOffDelay (1.3.6.1.4.1.186.1.19.2.1.8.20) UPSTemperature (1.3.6.1.4.1.186.1.19.2.1.8.21) UPSFanSpeed (1.3.6.1.4.1.186.1.19.2.1.8.22) RemotEye II User Manual – 50024-014...
  • Page 92 (1.3.6.1.4.1.186.1.19.2.1.11) upsTimeGetOperationTime OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.11.1) upsTimeViewOperationTime OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.11.2) upsTimeRealDate OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.11.3) upsTimeRealTime OBJECT-TYPE (1.3.6.1.4.1.186.1.19.2.1.11.4) upsTrap upsTrapOnBattery TRAP-TYPE Variables { upsEstimatedMinutesRemaining, upsSecondsOnBattery, UpsConfigLowBattTime } upsTrapTestCompleted TRAP-TYPE Variables { upsTestId, upsTestSpinLock, upsTestResultsSummary, upsTestResultsDetail, upsTestStartTime, upsTestElapsedTime } RemotEye II User Manual – 50024-014...
  • Page 93 TRAP-TYPE Variables { upsAlarmId, upsAlarmDescr } upsTrapAlarmEntryRemoved TRAP-TYPE Variables { upsAlarmId, upsAlarmDescr } RemotEye II User Manual – 50024-014...

  • Page 94: Toshiba Remoteye Ii Application Program

    Run the Installer.exe program (on the CD-ROM). A dialog box will be displayed on the screen, type in the IP address of the designated RemotEye II, its Client Name, and its Shutdown Delay Time. Click the Def. button to enter the workstation’s name as the Client Name setting (see Figure 20: ).
  • Page 95 View the Connected Client via HTTP Run the Web Browser on any machine. Browse the RemotEye II IP address. For example, browse http://172.18.1.63 Select Connected Client Table from UPS Monitoring of the main menu and the list of the connected...
  • Page 96 Shutdown Process in Windows 9x/ NT / 2000 When RemotEye II detects a power event, for example, AC power failure, the RemotEye II will send the shutdown command to its connected clients. The clients will post a dialog box to notify the user that the system will be shutdown.
  • Page 97 After installation, users can execute the program immediately or during the next system reboot. Supported Operating System Red Hat Advance Server release 2.1 AS Sun Solaris 8 (x86) Sun Solaris 8 (SPARC) HP-UX (PA-RISC) RemotEye II User Manual – 50024-014...
  • Page 98 Do you have other run levels that need input?[y/n] • If “n” is selected, Please input run level directory: • Install to folder /etc[y/n] • If “n” is selected, Input install folder: • Do you want to start the daemon now?[y/n] RemotEye II User Manual – 50024-014...
  • Page 99 S: Start the program at next boot up time. u: Unload program. U: Unload program, don’t restart at next boot time. d: Suspend program. l: List configurations. e: Modify configurations. g: See log [/var/log/usha/ug_usha.log]. RemotEye II User Manual – 50024-014...
  • Page 100 Shut down script is loaded?[y/n] If “n” is selected, Input shut down script: Force shut down delay time is 120 seconds?[y/n] If “n” is selected, Input force shut down delay time: Shut Down Enable?[y/n] RemotEye II User Manual – 50024-014...
  • Page 101 Set UPS to Output Shutdown Mode After Delay Administrators can issue an output shutdown to Toshiba UPS via RemotEye II in any cases. To issue an output shutdown command, go to UPS Control in the UPS Management menu. Login as an administrator.
  • Page 102 UPS to Run (Inverter) Mode After Delay. Lastly , click the Apply button. Scenario: UPS Run (Inverter) Mode Delay (mins): 1 min(default) Set UPS to Run (Inverter) Mode After Delay: 22:20:00 22 : 20 : 00 22 : 21 : 00 INVERTER OUTPUT SHUTDOWN RemotEye II User Manual – 50024-014...
  • Page 103 UPS Shutdown Events RemotEye II can initiate output shutdown upon the occurrence of six different UPS events, Input Power Failure, Low Battery, UPS Overload, UPS Over Temperature, Recurring Schedule and Non-recurring Schedule. Users can view the current setting of these events on UPS Shutdown Events page in UPS Management menu.
  • Page 104 Shutdown & Restart day & time: Monday 22:20:00 ----- 99:99:99 Shutdown & Restart day & time: Tuesday 99:99:99 ----- 09:00:00 Note: 99:99:99 indicates the RemotEye II will ignore the Restart Time on Monday, and the Shutdown time on Tuesday. Monday Tuesday...
  • Page 105 Multi-Machine Configuration (MMC) The Multi-Machine Configuration (MMC) software configures and operates the Toshiba RemotEye II Client software for multiple machines. In order to run this software, the RemotEye II Client software must first be installed. Installation of MMC Software The software for the Multi-Machine Configuration can be located at www.toshibaups.com and clicking on the following paths: RemotEye II->...
  • Page 106 Configuration and Local Configuration. These configurations adjust the settings in the RemotEye II Client software. UPS Configuration IP Address – allows the user to change the IP Address of the RemotEye II client Local Configuration Shutdown Delay – The amount of time after the AC power has been interrupted for proper shutdown of the client side.

  • Page 107: Auto Save-Log Software

    Toshiba website at www.toshiba.com/ind and clicking on the following path: RemotEye II  Download RemotEye Files  Save Log. Download the software from the CD or the internet and run the program Savelog_install.exe and follow the setup installation instructions.
  • Page 108 Unit must be selected then Save Log Settings, Acquire, Browse, Delete, Edit and Open File become available. Figure 25: RemotEye Save Log Utility - RemotEye – Selecting Device List Display the number of devices in the list. Figure 26: RemotEye Save Log Utility – Device List RemotEye II User Manual – 50024-014...
  • Page 109 When the unit has been selected and clicked Save Log Settings button becomes available. Figure 28: RemotEye Save Log Utility – Settings Once the Save Log Setting is clicked, the save items will appear. The history logs displayed depends on UPS model selected. RemotEye II User Manual – 50024-014...
  • Page 110 Figure 29: RemotEye Save Log Utility – Set Page RemotEye II User Manual – 50024-014...

  • Page 111: Tupgrade Firmware Tool

    To perform a firmware upgrade, the RemotEye II must be connected to the same network as the workstation from which the upgrade file is to be sent. In the RemotEye II make sure the Network Upgrade Control is enabled, under RemotEye II Control, and that users have the Admin login and Password string information.
  • Page 112 Upgrading RemotEye II Firmware from UNIX The RemotEye II firmware may be upgraded from a Unix platform by performing the procedure below. To upgrade the firmware using a UNIX operating system, the tftp command must be installed on the system.

  • Page 113: Hardware Specifications

    +7V ~ 16VDC Power Consumption 3.0 Watts Maximum +7V DC 1.11 Watts +12V DC 1.26 Watts Size 130 mm x 60 mm (L x W) Weight 80 gm Regulatory FCC class A CE class A RemotEye II User Manual – 50024-014...
  • Page 114 Figure 32: RemotEye II/Internal Top View Pin Assignment Bottom Side Component Side Pin 1 Pin 2 DC (7-16V) Pin 3 Txd_UPS Pin 4 Rxd_UPS Pin 5 Pin 6 Pin 7 Pin 8 Short to pin 10 Pin 9 Pin 10...
  • Page 115 Ethernet traffic Solid OFF Flashing IP address is default value Solid ON Solid ON RemotEye II/Internal error Solid OFF Solid OFF UPS power low Flashing Flashing No connection to UPS Solid ON Flashing Upgrade Mode RemotEye II User Manual – 50024-014...

  • Page 116: Remoteye Ii/External Hardware Specification

    10 ~ 80 % Power Input +7V ~ 16VDC Power Consumption 3.0 Watts Maximum +7V DC 1.11 Watts +12V DC 1.26 Watts Size 137mm x 87mm x 29mm (L x W x H) Regulatory FCC class A,UL,CUL,CE RemotEye II User Manual – 50024-014...
  • Page 117 Figure 32: RemotEye II/External Front View 12VDC Reset NETWORK Figure 33: RemotEye II/External Back View DIP-Switch Description Function Mode Manufacture Diagnostic Mode Debug Mode Firmware Upgrade Operating Mode LED Indicator Status Traffic Function Mode Solid Solid ON Normal operation Solid...

  • Page 118: Cables Definition

    Signal Ground Chassis Ground Case Received Data Clear to Send Note: Pin 2 and pin 7 of the RJ45 connector are connected internally. The PC Cable of RemotEye II/External & RemotEye II/Internal Item Description RJ45 DB9(Female) Ready to Send Transmitted Data...

  • Page 119: Appendix A: Remoteye Ii/Iii Client Shutdown Software On Vmware Esxi 5

    Appendix A: RemotEye II/III Client Shutdown software on VMware ESXi 5 The following steps detail how to install and configure the Remote Shutdown Client software to work with ESXi servers. Figure 0-1 shows an array of ESXi servers hosting a variety of Guest OS which are shut down gracefully by the vMA Guest which is controlled by the RemotEye.

  • Page 120: Setup Procedure For Remoteye Esxi Client Shutdown Daemon

    10.4. Press the ESC key. 10.5. Type “w” and press Enter. (writes to file) 10.6. Type “q” and press Enter. (exits file) 11. Connect to vMA using WinSCP software to transfer the RemotEye Client shutdown software. RemotEye II User Manual – 50024-014...
  • Page 121 Login button. (See Figure 0-5) Figure 0-5 WinSCP Login Screen 11.2. Locate SD_ESXi_TSB_V100.tar file (left side), then select the directory where you want it stored on the vMA (right side) and press the F5 key. (See Figure 0-6) RemotEye II User Manual – 50024-014...
  • Page 122 Figure 0-7 Install Screen Shot 16. Verify that RemotEye and ESXi server are communicating. Go to RemotEye web interface and look for the "Connected Client Table" web page. Open the Connected Client Table web page. (See Figure 0-8) RemotEye II User Manual – 50024-014...
  • Page 123 19. Enter UPS Shutdown Events in RemotEye. This designates those UPS Events whose occurrence trigger the RemotEye to send the shutdown command to the ESXi server. 19.1. Open RemotEye II/III and click on UPS Agent > UPS Management > UPS Shutdown. RemotEye II User Manual – 50024-014...
  • Page 124 Event column. (See and Figure 0-10 and Figure 0-11) 19.1.2. Click the Set Values button when completed. Figure 0-10 RemotEye II UPS Shutdown Events Table Figure 0-11 RemotEye III UPS Shutdown Events Table 20. Test it. (See Figure 0-12) RemotEye II User Manual – 50024-014...
  • Page 125 NOTE: Testing the SHUT DOWN function will shut down all affected servers. Figure 0-12 RemotEye III Main Display with Shutdown Test Buttons RemotEye II User Manual – 50024-014...

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