Troubleshooting - Fujitsu ST4120P User Manual

TROUBLESHOOTING

This section contains troubleshooting information, including causes and actions, for problems you
may find while using this device.
Troubleshooting Table
Problem
An exclamation mark
(!) or cross (x) is
attached to [Intersil
PRISM Wireless
LAN PCI Card].
Other computers are
not displayed when
the [Network
Computer] icon is
double-clicked.
Possible Cause
A failure to
recognize the device.
A failure in installing
the driver.
The network has not
been set up
correctly.
It takes time before
the network is
searched and the
computer connected
is displayed.
A failure in installing
the driver.
The TCP/IP protocol
is not installed, or,
the IP address is not
set correctly.
The TCP/IP protocol
is not installed, or,
the IP address is not
set correctly.
W i r e l e s s L A N U s e r 's G u i d e
Possible Solution
Restart the computer.
Restart the computer.
Check the setting for the protocol, workgroup, and
sharing.
To check this, you need a different procedure,
depending upon the operating system that you use.
Refer to the appropriate section of this chapter.
Perform the following steps to search for the
computer.
• Click [Start] -> [Search] -> [Other Computers].
• Enter the computer name that you are
connecting to in [Name], and click [Search].
• Double-click the icon of the computer that
has been searched.
Make sure that the driver is correctly installed.
Make sure that the TCP/IP protocol is installed. To
check this, you need a different procedure,
depending on the operating system that you use.
Refer to the appropriate section of this manual.
If the TCP/IP protocol is installed, do the following to
check the IP address:
1. Windows 2000:
Click [Start] -> [Programs] -> [Accessories] ->
[Command Prompt].
61