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Matrix E3X-01 Service Manual

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E 3 x - 0 1 E l l i p t i c a l t r a i n E r
S E r V i c E M a n U a l

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  • Page 1 E 3 x - 0 1 E l l i p t i c a l t r a i n E r S E r V i c E M a n U a l...

  • Page 3: Table Of Contents

    tablE of contEntS cHaptEr 1: SErial nUMbEr location ............1 cHaptEr 2: iMportant SafEty inStrUctionS Read and Save These Instructions ................2 Electrical Requirements ..................... 2 cHaptEr 3: prEVEntatiVE MaintEnancE Recommended Cleaning Tips ..................3 Check for Damaged Parts ..................3 Care and Maintenance Instructions ................
  • Page 4 tablE of contEntS Drive Axle Set Replacement ..................29 Console Replacement ....................30 8.10 Console - Overlays & Keypads Replacement ............. 31 8.11 Handlebar Assembly Replacement ................33 8.12 Heart Rate Grips Replacement ................... 34 8.13 Cup Holder Replacement .................... 35 8.14 Dual Action Handlebar Replacement ................

  • Page 5: Chapter 1: Serial Number Location

    cHaptEr 1: SErial nUMbEr location 1.1 SErial nUMbEr location...

  • Page 6: Chapter 2: Important Safety Instructions

    2.2 ElEctrical rEqUirEMEntS 2.1 rEad and SaVE tHESE inStrUctionS The Matrix E3x-01 Elliptical Trainer is designed to be self powered This Elliptical Trainer is intended for commercial use. To ensure and does not require an external power supply source to operate.

  • Page 7: Chapter 3: Preventative Maintenance

    Preventative maintenance and daily cleaning will prolong the life and do not use any equipment that is damaged or has worn or broken look of your MATRIX Elliptical Trainer. parts. Use only replacement parts supplied by Matrix Fitness Systems. Please read and follow these tips.

  • Page 8: Care And Maintenance Instructions

    * Mild, water soluble, detergent – such as “Simple Green”, or other Matrix approved product MONTHLY MAINTENANCE ITEMS * Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product 1) Inspect the console, handrails, link arms, pedal arms, and pedals * Vacuum cleaner with an extendable hose and crevasse tool for damage.

  • Page 9: Chapter 4: Console Overlay And Workout Description

    4: conSolE oVErlay and workoUt dEScription 4.1 conSolE dEScription PROGRAM KEYS: Simple program selection buttons make Matrix Elliptical Trainers easy to use. The Elliptical Trainer features eight programs. START / QUICK START: One touch Quick Start and Start any time during preference selection.

  • Page 10: Workout Setup Steps - Manual

    cHaptEr 4: conSolE oVErlay and workoUt dEScription 4.4 workoUt SEtUp StEpS - lEVEl baSEd 4.2 workoUt SEtUp StEpS - ManUal ROLLING HILLS - Press to immediately begin a workout. Workout, resistance - The Rolling Hills program is a level based level, and time will automatically go to default settings. Pressing program that automatically adjusts the resistance level to simulate GO will not prompt user for age, weight, or level settings.

  • Page 11: Workout Setup Steps - Cooper Fitness Test

    cHaptEr 4: conSolE oVErlay and workoUt dEScription 4.5 workoUt SEtUp StEpS - coopEr fitnESS tESt FITNESS TEST -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test.

  • Page 12: Workout Setup Steps - Constant Watts

    4.7 workoUt SEtUp StEpS - conStant wattS TARGET HEART RATE CONSTANT WATTS - The Matrix Elliptical Trainer comes - Constant Watts is a unique program with standard digital contact heart rate sensors and are POLAR that allows you to vary your cadence or RPM and the Elliptical telemetry compatible.

  • Page 13: Chapter 5: Manager Mode

    cHaptEr 5: ManagEr ModE 5.1 ManagEr ModE oVErViEw The Manager's Custom Mode allows the club owner to customize the Elliptical Trainer for the club. 1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager Mode and hit SELECT (Figure A).

  • Page 14: Manager Mode Information

    cHaptEr 5: ManagEr ModE 5.2 ManagEr ModE inforMation CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION Maximum Time 95 min 10 min 95 min Sets the total run time of any program. Default Time 20 min 10 min Maximum Workout time when GO is pressed or when no time is selected Time during program set up.

  • Page 15: Chapter 6: Engineering / Service Mode

    cHaptEr 6: EnginEEring ModE 6.1 EnginEEring / SErVicE ModE oVErViEw To enter Engineering or Service Mode, hold the UP and DOWN LEVEL keys for 3 seconds until Manager Mode appears on the middle LED display. Press the UP or DOWN LEVEL key to scroll between the different Engineering and Service Modes. EnginEEring ModE This mode is for factory settings only.

  • Page 16: Chapter 7: Troubleshooting

    cHaptEr 7: troUblESHooting 7.1 ElEctrical diagraMS...
  • Page 17 cHaptEr 7: troUblESHooting 7.1 ElEctrical diagraMS...
  • Page 18 cHaptEr 7: troUblESHooting 7.1 ElEctrical diagraMS...

  • Page 19: Troubleshooting - Keypad Issues

    cHaptEr 7: troUblESHooting 7.2 troUblESHooting - kEypad iSSUES all or SoME of tHE fUnction kEyS do not rESpond poSSiblE caUSES: 1) The keypad connection ribbon cable has not been plugged in correctly. 2) The keypad is damaged. 3) The console is damaged. SolUtion: 1) Check the connections of the keypad at the Upper Control Board.

  • Page 20: Troubleshooting - Resistance Issues

    cHaptEr 7: troUblESHooting 7.3 troUblESHooting - rESiStancE iSSUES HigH or no rESiStancE poSSiblE caUSES: 1) The console cable is damaged or not properly plugged in. 2) The Upper Control Board is damaged. 3) The Generator is damaged. 4) The Lower Control Board is damaged. SolUtion: 1) Check the console cable connections at the UCB and LCB.

  • Page 21: Troubleshooting - Pedals Slipping

    cHaptEr 7: troUblESHooting 7.4 troUblESHooting - pEdalS Slipping pEdalS Slipping poSSiblE caUSES: 1) The belt tension is not enough. 2) The one way bearing is damaged. SolUtion: 1) Remove the covers and check the belt tension. a. The drive belt should be tightened to 170 ft / lbs. b.

  • Page 22: Troubleshooting - Console Issues

    cHaptEr 7: troUblESHooting 7.6 troUblESHooting - conSolE iSSUES no diSplay on tHE conSolE or tHE conSolE iS diM poSSiblE caUSES: 1) The console cable is damaged or not properly connected. 2) Poor connection to the terminals on the console. 3) The console is damaged. 4) The generator is damaged.

  • Page 23: Troubleshooting - No Rpm Reading

    cHaptEr 7: troUblESHooting 7.7 troUblESHooting - no rpM rEading no rpM iS diSplayEd dUring ExErciSE poSSiblE caUSES: 1) The console cable is damaged or not properly connected. 2) The console is damaged. 3) The lower control board is damaged. SolUtion: 1) Remove the console and check to see if the console cable is connected properly.

  • Page 24: Troubleshooting Heart Rate Issues

    cHaptEr 7: troUblESHooting 7.8 troUblESHooting HEart ratE iSSUES HEart ratE fUnction doES not work or iS rEading incorrEctly poSSiblE caUSES: 1) The chest strap being used is not making good contact with the user's chest. 2) The chest strap is at a low battery status. 3) The chest strap is damaged.

  • Page 25: Chapter 8: Part Replacement Guide

    5) Remove the 24mm locking nut and washer by turning them counter clockwise (Figure F). 7) Thread the Matrix disk removal tool into the center hub (Figure G). 8) Turn the center bolt of the removal tool clockwise until the main disk can be removed (Figures H and I). Repeat if necessary for the opposite side disk.
  • Page 26 cHaptEr 8: part rEplacEMEnt gUidE 8.1 front diSk rEMoVal – continUEd figUrE d figUrE E figUrE f figUrE g figUrE H figUrE i...

  • Page 27: Front Shroud Removal

    cHaptEr 8: part rEplacEMEnt gUidE 8.2 front SHroUd rEMoVal 1) Remove the front disks as outlined in Section 8.1. 2) Remove the screws that hold the front shrouds in place and to each other on each side (Figure A). NOTE: You will need to lift the console mast boot to remove some of the screws.

  • Page 28: Lower Control Board (Lcb) Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.3 lowEr control board rEplacEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the right side front disk from the machine as outlined in Section 8.1. 3) Remove the right side front shroud as outlined in Section 8.2. 4) Disconnect all wires from the LCB (Figure A).

  • Page 29: Generator Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.4 gEnErator rEplacEMEnt 1) Turn off power and disconnect the cord from the machine. 2) Remove the front disks as outlined in Section 8.1. 3) Remove the front shrouds as outlined in Section 8.2. 4) Unplug the Generator wire harness from the lower control board (Figure A). 5) Remove the screw holding the Generator axle in place on the right side of the frame (Figure B).

  • Page 30: Generator Belt Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.5 gEnErator bElt rEplacEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the left side front disk from the machine as outlined in Section 8.1. 3) Remove the left side shroud from the machine as outlined in Section 8.2. 4) Remove the screw holding the Generator axle in place on the right side of the frame (Figure A).

  • Page 31: Drive Belt Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.6 driVE bElt rEplacEMEnt 1) Turn off the power and disconnect the cord from the machine. 2) Remove the right side front disk from the machine as outlined in Section 8.1. 3) Loosen the belt tension screw on the left side of the tension pulley and rotate the pulley counter clockwise until there is enough slack in the belt to remove it (Figures A &...

  • Page 32: Pulley Axle Set Replacement

    5) Remove the drive belt as outlined in Section 8.6. 6) Remove the 75 mm nut holding the pulley axle in place using the large socket available from Matrix (Figure A). 7) Use a hammer or mallet to remove the pulley axle from the left side (Figure B) and clean any debris from the frame (Figure C).

  • Page 33: Drive Axle Set Replacement

    6) Release any bent tabs on the lock washer around the 75 mm nut holding the drive axle set to the frame (Figure A). 7) Remove the 75 mm nut holding the drive axle set to the frame using the large socket available from Matrix (Figure B).

  • Page 34: Console Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.9 conSolE rEplacEMEnt 1) Remove the 4 screws that hold the console to the top of the console mast (Figure A). 2) Disconnect the data cable, heart rate, and ground wires and remove the console (Figure B). 3) Reconnect the wire connections to the new console.

  • Page 35: Console Overlays & Keypads Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.10 conSolE oVErlayS & kEypadS rEplacEMEnt 1) Remove the console as outlined in Section 8.9. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (Figure B). 4) Clean the console area with alcohol to remove any left over adhesive (Figure C). 5) Remove the protective film over the display window of the overlay (Figure D).
  • Page 36 cHaptEr 8: part rEplacEMEnt gUidE 8.10 conSolE kEypad & oVErlay rEplacEMEnt - continUEd figUrE E figUrE f figUrE g figUrE H figUrE i figUrE j...

  • Page 37: Handlebar Assembly Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.11 HandlEbar aSSEMbly rEplacEMEnt 1) Remove the two screws holding the plastic handlebar cover in place and remove the cover (Figures A & B). 2) Remove the 4 bolts that hold the handlebar to the console mast being careful to support the handlebar (Figures C and D). 3) Carefully remove the wires from inside the console mast until the connectors on the ends come free and disconnect.

  • Page 38: Heart Rate Grips Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.12 HEart ratE gripS rEplacEMEnt 1) Remove the 3 screws holding the HR grip together (Figure A). 2) Pull the 2 halves of the HR grip apart (Figure B). 3) Disconnect the black wire and remove the lower portion of the HR grip (Figure C). 4) Disconnect the red wire and level button and remove the upper portion of the HR grip (Figure D).

  • Page 39: Cup Holder Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.13 cUp HoldEr rEplacEMEnt 1) Remove the 2 screws holding the cup holder onto the console mast (Figure A). 2) Remove the cup holder (Figure B). 3) Reverse Steps 1-2 to install a new cup holder. figUrE a figUrE b...

  • Page 40: Dual Action Handlebar Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.14 dUal action HandlEbar rEplacEMEnt 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). 3) Remove the two bolts holding the dual action handlebar to the console mast pivot (Figure C).

  • Page 41: Console Mast Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.15 conSolE MaSt rEplacEMEnt 1) Remove the console as outlined in Section 8.9. 2) Remove the 2 screws on each side holding the dual action handlebars to the console mast pivot (Figures A & B). 3) Lift up the rubber boot at the bottom of the console mast (Figure C).

  • Page 42: Foot Pedals Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.16 foot pEdalS rEplacEMEnt 1) Pull up on the rubber pad on top of the plastic pedal to expose the pedal screws (Figure A). 2) Remove the 4 Phillips screws that hold the plastic foot pedal to the foot plate (Figure B). 3) Remove the plastic foot pedal (Figure C).

  • Page 43: Pedal Arm Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.17 pEdal arM rEplacEMEnt 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). NOTE: Be sure to move the bushings from the old pedal arm to the new one (Figure C).
  • Page 44 cHaptEr 8: part rEplacEMEnt gUidE 8.17 pEdal arM rEplacEMEnt - continUEd figUrE d figUrE E figUrE f figUrE g...

  • Page 45: Crank Arm Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.18 crank arM rEplacEMEnt 1) Remove the crank arm plastic cap at the front disk (Figure A). 2) Disconnect the crank arm from the crank assembly (Figure B). 3) Remove the 3 bolts that hold on the mounting plate at the crank arm / pedal arm joint (Figure C). Note the plastic washer that mounts at the end of the shaft (Figure D). 4) Slide the pedal arm shaft out of the crank arm housing (Figure E) noting the order of the washers on the pedal arm shaft (Figure F). 5) Remove the 2 screws on each side holding on the rear end cap and remove it (Figure G &...
  • Page 46 cHaptEr 8: part rEplacEMEnt gUidE 8.18 crank arM rEplacEMEnt - continUEd figUrE E figUrE f figUrE g figUrE H figUrE i figUrE j...

  • Page 47: Roller Replacement

    5) Remove the 3 screws holding the top roller track in place (Figure H). 6) Remove the screw holding the roller to the crank arm (Figure I). 7) Remove the roller from the crank arm using the roller puller available from Matrix (Figure J). 8) Reverse Steps 1-7 to install a new roller.
  • Page 48 cHaptEr 8: part rEplacEMEnt gUidE 8.19 rollEr rEplacEMEnt - continUEd figUrE E figUrE f figUrE g figUrE H figUrE i figUrE j...

  • Page 49: Roller Track Replacement

    cHaptEr 8: part rEplacEMEnt gUidE 8.20 rollEr track rEplacEMEnt 1) Remove the 3 bolts that hold on the mounting plate at the crank arm / pedal arm joint (Figure A). Note the plastic washer that mounts at the end of the shaft (Figure B). 2) Slide the pedal arm shaft out of the crank arm housing (Figure C) noting the order of the washers on the pedal arm shaft (Figure D). 3) Remove the 2 screws on each side holding on the rear end cap and remove it (Figure E &...
  • Page 50 cHaptEr 8: part rEplacEMEnt gUidE 8.20 rollEr track rEplacEMEnt - continUEd figUrE E figUrE f figUrE g figUrE H figUrE i figUrE j...

  • Page 51: Testing The Elliptical Trainer

    cHaptEr 8: part rEplacEMEnt gUidE 8.21 tESting tHE Elliptical trainEr oncE tHE Unit or rEplacEMEnt part iS fUlly inStallEd and aSSEMblEd and propErly placEd on tHE floor, USE tHE following inStrUctionS to SEtUp and tESt tHE MacHinE: 1) Check that the console is set for elliptical (EL). a.

  • Page 52: Elliptical Trainer Specifications

    9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.1 Elliptical trainEr SpEcificationS conSolE Display Type Dot Matrix LED Display Feedback Time, Distance, Calories, Speed, Heart Rate, METs, Watts, RPM Programs Manual, Rolling, Intervals, Fat Burn, Random, Fitness Test, Target HR, Constant Watts...

  • Page 53: Fasteners & Assembly Tools

    cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.2 faStEnErS & aSSEMbly toolS qUantity part # SkEtcH dEScription packagE color PHILLIPS SCREWDRIVER 13 MM OPEN WRENCH 4 MM ALLEN WRENCH 5 MM ALLEN WRENCH 6 MM ALLEN WRENCH CONNECT PLATE ORANGE SOCKET HEAD SCREW (M8 X 15L).

  • Page 54: Elliptical Trainer Assembly Steps

    cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.3 Elliptical trainEr aSSEMbly StEpS aftEr tHESE aSSEMbly StEpS arE coMplEtE, bE SUrE to SEtUp and tESt tHE Unit aS oUtlinEd in SEction 8.21. StEp 1...
  • Page 55 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.3 Elliptical trainEr aSSEMbly StEpS - continUEd StEp 2...
  • Page 56 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.3 Elliptical trainEr aSSEMbly StEpS - continUEd StEp 3...
  • Page 57 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.3 Elliptical trainEr aSSEMbly StEpS - continUEd StEp 4...
  • Page 58 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.3 Elliptical trainEr aSSEMbly StEpS - continUEd StEp 5...
  • Page 59 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.3 Elliptical trainEr aSSEMbly StEpS - continUEd final aSSEMbly...

  • Page 60: Leveling The Elliptical Trainer

    cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.4 lEVEling tHE Elliptical trainEr STABILIZING THE ELLIPTICAL TRAINER After positioning the Elliptical Trainer in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your Elliptical Trainer needs to be leveled. Determine which leveler is not resting completely on the floor. Loosen the nut with one hand to allow the leveler to rotate. Rotate the left or right leveler, and repeat the adjustment as necessary until the Elliptical Trainer is stable. Lock the adjustment by tightening the nut against the rear foot support.

  • Page 61: Tv Bracket Installation

    Elliptical Trainer. 3) Remove the Matrix Logo plate from the front of the console mast (Figure B). 4) Pull the coax and TV power wires through the hole in the front of the console mast. NOTE: You may need to remove the console to get these wires fished through the hole in the front of the console mast.
  • Page 62 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.5 tV brackEt inStallation - continUEd figUrE c figUrE d figUrE E figUrE f figUrE g figUrE H...
  • Page 63 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.5 tV brackEt inStallation - continUEd figUrE i figUrE j figUrE k figUrE l figUrE M figUrE n...
  • Page 64 cHaptEr 9: Elliptical trainEr SpEcificationS and aSSEMbly gUidE 9.5 tV brackEt inStallation - continUEd figUrE o figUrE p figUrE q figUrE r...
  • Page 65 notES...
  • Page 66 M atrix fitn ES S Sy S tEM S c o r p. 1610 LANDMARK DRIV E C OTTAGE GR O VE WI 535 27 U S A w w w. m a t r i x f i t n e s s . c o m TOLL FREE 866.693.4863 FA X 6 08.

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