Matrix Retail E50 Service Manual
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Matrix Retail E50 Service Manual

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Summary of Contents for Matrix Retail E50

  • Page 1 E30 and E50 Service Manual...
  • Page 2 Production Browse Matrix Retail E50 Matrix Retail E30 Specification...

  • Page 3: Table Of Contents

    Contents CHAPTER 1: SERIAL NUMBER LOCATION………………………………………………………………..4 CHAPTER 2: TROUBLESHOOTING 2.1 Electrical Diagram…………………………………………………………………………………………...5 2.2 Board Connector Location …………………………………………………………………………………..6 2.3 Error Code Summary ………………………………………………………………………………………...8 2.4 Troubleshooting 2.4.1 Console Does Not Light up……………………………………………………………………………..9 2.4.2 Speed Does Not Display...……………………………………………………………………………….10 2.4.3 Heart Rate Issues………………………………………………………………………………………..11 2.4.4 Quick Key Issues ...………………….…………………………………………………………….. …..12 …………………………………………………………………………………………………………………………….13 2.4.5 Noise Issues 2.4.6 No Resistance Or Incorrect Resistance……………………………………………………………….14...

  • Page 4: Chapter 1: Serial Number

    CHAPTER 1: Serial Number Location 1.1 Serial Number Location MATRIX E30/E50 EP FRAME SERIAL NUMBER...

  • Page 5: Electrical Diagram

    CHAPTER 2: Troubleshooting 2.1 ELECTRICAL DIAGRAM E30 Frame: (Fig.1)
  • Page 6 E50 Frame (Fig.2)
  • Page 7 CHAPTER 2: Troubleshooting 2.2. Board Connector Instruction: 2.2.1 ECB (E30): ECB (Fig-1) Speed sensor connection Power adaptor connection Console connection (Fig-1) 2.2.2 Lower Control Board Connections LCB (Fig-2) Fig-2 AC1&AC2 AC power line input LCB to console JP02 Speed sensor JP03 Resistance control...

  • Page 8: Console Does Not Light

    2.3 Error Code Summaries: Code Description Symptom Solution CONSOLE DOES NOT LIGHT A .The power switch is in the on position, but See section the console will not turn on. 2.4.1 b. The console is damaged or the console cable is not connected properly. c.
  • Page 9 CHAPTER 2: Troubleshooting 2.4.1 TROUBLESHOOTING –CONSOLE DOES NOT LIGHT UP SOLUTION: 1. The outlet the machine is plugged into is functional. 2. The correct power cord is being used. Only use the power cord included or provided by Customer Tech Support. 3.

  • Page 10: Speed Does Not Display

    CHAPTER 3: Troubleshooting 2.4.2 TROUBLESHOOTING – SPEED DOES NOT DISPLAY SOLUTION: For E30 Unplug power adaptor, remove the console, and check that all connections to the console are secure and not damaged or pinched. 2. Remove the side cover and check to see if the sensor wire (CN01) is connected well and not damaged. (Fig.1) 3.
  • Page 11 CHAPTER 3: Troubleshooting 2.4.3 TROUBLESHOOTING- HEART RATE ISSUES SOLUTION: a. Re-center the HR strap on user's chest, strap must have some moisture for good connection. b. Replace the battery in the HR strap. c. Wet the user's hand, and then reestablish contact with the HR grip. d.
  • Page 12 CHAPTER 3: Troubleshooting 2.4.4 TROUBLESHOOTING- QUICK KEY ISSUES SOLUTION: Install new keypad and overlay.
  • Page 13 CHAPTER 3: Troubleshooting 2.4.5 TROUBLESHOOTING- NOISE ISSUES SOLUTION: 1. Make sure that the console mast is tightly attached to the frame. 2. Make sure that the front stabilizer and rear stabilizer are tightly attached to the frame. 3. Make sure that the pedal arms are tight. 4.

  • Page 14: No Resistance Or Incorrect Resistance

    CHAPTER 3: Troubleshooting 2.4.6 TROUBLESHOOTING- NO RESISTANCE OR INCORRECT RESISTANCE SOLUTION: 1. Check if the console shows RPM value. If not, refer to solution for “SPEED DOES NOT DISPLAY” . 2. Turn on the console and check the ECB motor. In resistance level 1, the head of steel rope points toward directs to top right side (around 45 degree).
  • Page 15 For E50 Unplug the cable at J03 and be sure console cable is inserted in JP1 (Fig-1) .Use multi-meter set to DC voltage to check the voltage of JP03 pin1& Pin2. If cannot measure any voltage, replace LCB. If you measure any voltage replace console.

  • Page 16: Chapter 3: Part Replacement Guide

    CHAPTER 3: Part Replacement Guide 3.1 CONSOLE REPLACEMENT 1) For XIR/XER: Remove the 5 screws holding the console back cover to the frame. (Fig-1). 2) For all consoles: remove the 4 screws holding the console to the frame (E30). (Fig-2& Fig-4). 3) Disconnect the console cable and HR connections then remove the console.

  • Page 17: Heart Rate Grip And Quick Key Replacement

    CHAPTER 3: Part Replacement Guide 3.2 HEART RATE GRIP and QUICK KEY REPLACEMENT(E30&E50) A. HEART RATE GRIP. 1) Remove the 3 screws from heart rate plastic housing. (Fig-1) 2) Open the plastic housing. (Fig-2) 3) Disconnected the wires from HR plates and quick key connector. (Fig-3) 4) Remove the bad HR plates and insert new HR plates.
  • Page 18 B .QUICK KEY 1) Remove the 3 screws from plastic housing. (Page 16, Fig-1) 2) Open the plastic housing.(Page16,Fig-2) 3) Disconnect the wires from HR plates and quick key connector. (Page16, Fig-3) 4) Remove the overlay from front plastic cover and slowly pull new keypad into the housing. (Page16, Fig-4) 5) Connect the wires to HR plates and quick key connector.

  • Page 19: Cup Holder Replacement

    CHAPTER3: Part Replacement Guide 3.3 CUP HOLDER REPLACEMENT(E30&E50) 1) Confirm cup holder location. (Fig-1) 2) Remove the 3 screws from both sides. (Fig-2) 3) Remove the bad cup holder and install new cup holder. 4) Fasten the 4 screws. Fig-1 Fig-2...

  • Page 20: Console Mast Replacement

    CHAPTER 3: Part Replacement Guide 3.4 CONSOLE MAST REPLACEMENT (E30&E50) 1) Remove console. (See Section 3.1 ) 2) Remove dual action handlebars.(See section 3.5) 3) Remove the cover of console mast by pulling back on the cover. (Fig-1 and Fig-2) Fig-1 Fig-2 4) Remove side cover screws and remove side cover.

  • Page 21: Handle Bar R Eplacement

    CHAPTER 3: Part Replacement Guide 3.5 HANDLE BAR REPLACEMENT (E30&E50) 1) Remove the lower nut and bolt connecting the handlebar to lower link arm. (Fig-1 and Fig-2) 2) Remove the upper bolts connecting the handlebar to the console mast. 3) Take the arm set off. (Fig-3) 4) Reverse step to reinstall.

  • Page 22: Link Arm Replacement

    CHAPTER 3: Part Replacement Guide 3.6 LINK ARM REPLACEMENT (E30/E50) 1) Open the side cover. 2) Remove the nut and bolt to remove the link arm from the handlebar -(Fig-1~ Fig-5 ) Fig-1 Fig -2 3) Remove the bolt securing the link arm to the swing arm. 4) Remove footplate if necessary.

  • Page 23: Side Cover Replacement

    CHAPTER3: Part Replacement Guide 3.7 SIDE COVER REPLACEMENT Remove the cover of console mast. (Fig-1 and Fig-2) Fig-1 Fig-2 1) Remove the 6 screws in the side cover. (Fig-3 and Fig-4 and Fig-5) Fig-3 Fig-4 Fig-5 2) Install new side cover and fasten screws. (Fig-6) Fig-6...
  • Page 24 CHAPTER 3: Part Replacement Guide 3.8 ECB MOTOR REPLACEMENT(E30) 1) Remove the side cover and handlebar. 2) If you are replacing a defective ECB motor, test the new ECB motor before completely removing: Connect the wire and test by running resistance up and down. If you must replace the ECB motor, installation is much easier if the motor is at highest resistance.
  • Page 25 CHAPTER 3: Part Replacement Guide 3.09 LCB MOTOR REPLACEMENT (E50) Remove the side cover and handlebar (see section 3.7 and section 3.5)-(Fig-1) Remove LCB screws (Fig- 2 and Fig-3) Install new LCB & insert connections. (Fig 2 and Fig 4) Fasten handlebar and side cover.

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Retail e30

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