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Dell XPS 710 Owner's Manual

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Download this manual See also: Service Manual, Owner's Manual
Dell™ XPS™ 710 Owner's Manual
Setting Up and Using Your Computer
Optimizing Performance
Solving Problems
Advanced Troubleshooting
Removing and Installing Parts
Appendix
Glossary
Model DCDO
 Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
 Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell XPS, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are
trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
October 2006 P/N XM141 Rev. A00
® 
®
Windows
operating systems are not applicable.

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Summary of Contents for Dell XPS 710

  • Page 1: Abbreviations And Acronyms

    Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Specifications

    Back to Contents Page   Appendix Dell™ XPS™ 710 Owner's Manual   Specifications   System Setup   Clearing Forgotten Passwords   Clearing CMOS Settings   Cleaning Your Computer   Dell Hardware Warranty Support Policy (U.S. Only)    FCC Notices (U.S. Only)   Contacting Dell  Specifications   Processor Processor type Intel® Core™ 2 Duo (dual-core processor) Intel® Core™ 2 Extreme (quad-core processor) Cache at least 1 MB  ...
  • Page 3 Bus type PCI 32-bit PCI Express x1 and x16 Bus speed PCI: 33 MHz Bus throughput PCI Express: x1 slot bidirectional speed — 2.5 Gbps x16 slot bidirectional speed — 40 Gbps   connector three connector size 124 pins connector data width (maximum) 32 bits PCI Express  ...
  • Page 4 green for power-on state. amber light — Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see Power Problems). Hard-drive access light green Network activity light (front panel) solid green indicates network connection Link integrity light (on integrated network adapter) green light —...

  • Page 5: Entering System Setup

    1. Turn on (or restart) your computer.   2. When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2>...

  • Page 6: System Setup Options

                Key Functions — This field appears below the Options Field and lists keys and their functions within the active system setup field.   System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.  ...
  • Page 7 SMART Reporting Determines whether hard-drive errors for internal drives are reported during system startup. (Off default)  Off — Errors are not reported.  On — Errors are reported.   Onboard Devices Integrated NIC Enables or disables the integrated network interface controller (NIC). (On default)  Off —...
  • Page 8 CPU Clock Speed Provides limited capability to adjust the CPU clock speed so that the CPU operates at a different frequency than that designated in the manufacturer's design specifications.   NOTE: To enable overclocking, you first need to enable the option in BIOS and then download an application like NVIDA® nTune™ version 5.0 or ...
  • Page 9 Time.   NOTE: This feature does not work if you turn off your computer using a power strip or surge protector. Auto Power Time Specifies the time to automatically turn on the computer. Change the time to automatically turn on the computer by pressing the up- or down-arrow key to increase or decrease the numbers, or type the numbers in the appropriate time field.

  • Page 10: Option Settings

    Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell ResourceCD, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive.

  • Page 11: Clearing Cmos Settings

      CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: This process erases both the system and setup passwords   1. Follow the procedures in Before You Begin.  ...

  • Page 12: Cleaning Your Computer

    3. Locate the password (PASSWORD) and CMOS (RTCRST) jumpers on the system board (see System Board Components).   4. Remove the password jumper plug, then place the plug on the CMOS jumper pins and wait approximately 5 seconds. NOTICE: The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature.  ...

  • Page 13: Dell Hardware Warranty Support Policy (U.s. Only)

    Technician-assisted support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.

  • Page 14: Fcc Identification Information

    NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If  you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 15 International Access Code: Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Country Code: 43 Support for XPS 0820 240 530 81 City Code: 1 Home/Small Business Support for all other Dell computers 0820 240 530 17 Preferred Accounts/Corporate Support 0820 240 530 17 Switchboard 0820 240 530 00 Website: www.dell.com.bs   Bahamas E-mail: la-techsupport@dell.com...
  • Page 16   Technical Support Fax 592 818 1350 Technical Support (XPS) toll-free: 800 858 0540 Technical Support (Dimension and Inspiron) toll-free: 800 858 2969 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 toll-free: 800 858 2920 Technical Support (projectors, PDAs, switches, routers, and so on)  ...
  • Page 17 Sales over 500 employees 0207 533 533 0207 533 530 Website: support.euro.dell.com      Home and Small Business      Technical Support for XPS 0825 387 129 Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 France (Paris) Switchboard 0825 004 700 (Montpellier) Switchboard (calls from outside of France) 04 99 75 40 00...
  • Page 18    Technical Support (XPS) 00852-3416 6923 Technical Support (Dimension and Inspiron) 00852-2969 3188 Hong Kong Technical Support (OptiPlex, Latitude, and Dell Precision) 00852-2969 3191 Technical Support (servers and storage) 00852-2969 3196 International Access Code: Technical Support (projectors, PDAs, switches, routers, and so on) 00852-3416 0906 Customer Care 00852-3416 0910...
  • Page 19 Technical Support (Dimension and Inspiron) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Technical Support (Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and  Japan (Kawasaki) toll-free: 0120-198-498 Dell PowerVault™)
  • Page 20 E-mail: la-techsupport@dell.com   Netherlands Antilles General Support 001-800-882-1519 Website: support.euro.dell.com   Technical Support for XPS 020 674 45 94 Technical Support for all other Dell computers 020 674 45 00 Technical Support Fax 020 674 47 66 Netherlands (Amsterdam) Home/Small Business Customer Care 020 674 42 00 International Access Code: Relational Customer Care 020 674 4325...
  • Page 21 Technical Support Fax 08 590 05 594 Sales 08 590 05 185 Website: support.euro.dell.com    E-mail: Tech_support_central_Europe@dell.com    Switzerland (Geneva) Technical Support for XPS 0848 33 88 57 Technical Support (Home and Small Business) for all other Dell products 0844 811 411 International Access Code: Technical Support (Corporate) 0844 822 844...
  • Page 22 E-mail: la-techsupport@dell.com   General Support toll-free: 000-413-598-2521 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 toll-free: 1-877-459-7298 Hardware and Warranty Support (Dell TV, Printers, and Projectors) for Relationship customers   Americas Consumer XPS Support toll-free: 1-800-232-8544 Consumer (Home and Home Office)  Support for all other Dell products toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133...
  • Page 23 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) E-mail: la-techsupport@dell.com   U.S. Virgin Islands General Support toll-free: 1-877-702-4360 Website: www.dell.com/ve   Venezuela E-mail: la-techsupport@dell.com...

  • Page 24: Finding Information

    Documentation and drivers are already installed on your computer.  Desktop System Software (DSS) You can use the Drivers and Utilities CD to reinstall drivers (see Reinstalling Drivers), access your documentation or run the Dell Diagnostics (see Dell Diagnostics). Readme files may also be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical reference material for technicians and experienced users.
  • Page 25     To download Desktop System Software: 1.  Go to support.dell.com, select your business segment, and then enter your Service Tag or product model. 2.  Select Drivers & Downloads, and then click Go. 3.  Select your operating system and language, and then search for the keyword Desktop System Software.
  • Page 26   NOTE: The color of your Operating System CD varies according to the operating system you ordered. Back to Contents Page  ...
  • Page 27 Back to Contents Page   Glossary Dell™ XPS™ 710 Owner's Manual Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 28 carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player —...
  • Page 29 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.
  • Page 30 help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word. Other help files function as stand-alone reference sources. Help files typically have a filename extension of .hlp or .chm. hibernate mode —...
  • Page 31 — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
  • Page 32 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 33 Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SIM — Subscriber Identity Module. A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers.
  • Page 34  W W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.

  • Page 35: Removing And Installing Parts

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis.

  • Page 36: Removing The Computer Cover

    3. Disconnect the computer and all attached devices from their electrical outlets. NOTICE: When disconnecting a network cable, first unplug the cable from your computer and then unplug it from the network port or device.   4. Disconnect all external cables from the computer.  ...

  • Page 37: System Board Components

    1 CD/DVD drive bays (4) 2 floppy drive/media card reader 3 hard drive bays (4) 4 card fan 5 front fan       System Board Components white memory module black memory module hard drive fan connectors (DIMM_1-2) connectors (DIMM_3-4) connector support memory modules or support memory modules...

  • Page 38: Ddr2 Memory Overview

    NOTE: This slot is not available in the dual-graphics configuration 13 PCI-Express x16 card slot 14 PCI card slot (SLOT3) 15 PCI-Express x16 (SLOT2) card slot (SLOT4)   NOTE: This slot is not available in the dual- graphics configuration 16 PCI card slot (SLOT5) 17 PCI card slot (SLOT6) 18 PCI-Express x8 card slot (SLOT7)

  • Page 39: Addressing Memory Configurations

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.

  • Page 40: Removing Memory

    cutouts (2) memory module notch crossbar         NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.   5. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  • Page 41: Removing Pci And Pci Express Cards

    Your Dell™ computer provides the following slots for PCI and PCI Express cards:  Three PCI card slots  Two PCI Express x16 card slots (can be used in a dual-graphics configuration)  One PCI Express x8 card slot  One PCI Express x1 card slot NOTE: If a graphics card is installed in each of the PCI Express x16 card slots in the dual-graphics configuration, the PCI Express x1 and one PCI card slot are not accessible for use.

  • Page 42: Installing Pci And Pci Express Cards

    release tab card retainer alignment guide fan bracket           6. Press the release tab (if present) on the system board connector as you grasp the card by its top corners, and then ease the card out of the connector. NOTE: If the card is full-length, press the release tab on the end of the alignment guides on the fan bracket.
  • Page 43 NOTICE: If you have or are upgrading to the optional dual-graphics configuration, see Installing a PCI Express Graphics Card in a Dual Configuration install a graphics card.   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).

  • Page 44: Removing A Pci Express Graphics Card From A Dual Configuration

    1 card connector (seated) 2 card connector (not 3 bracket properly aligned seated) within slot 4 bracket improperly aligned 5 alignment bar 6 alignment guide outside of slot NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 45 1 graphics card bridge 2 power connectors (2) 3 dual-PCI Express graphics cards   5. Disconnect any cables connected to the card.   6. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. release tab card retainer alignment guide...

  • Page 46: Installing A Pci Express Graphics Card In A Dual Configuration

      Installing a PCI Express Graphics Card in a Dual Configuration NOTE: To upgrade to or downgrade from a dual-graphics configuration, you will need additional parts that can be ordered from Dell (see Contacting Dell). This section pertains to dual PCI Express graphics card configurations only. For installation of other types of PCI or PCI Express cards, see...
  • Page 47 See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.   7. Position the card so that it is aligned with the slot and the securing tab (if present) is aligned with the securing slot. NOTE: If the card is full-length, insert the card guide into the alignment slot on the fan bracket.

  • Page 48: Network Adapter And Sound Card Settings

    Network Adapter and Sound Card Settings If you installed a sound card:   1. Enter system setup (see Entering System Setup), select Integrated Audio Controller, and then change the setting to Off.   2. Connect external audio devices to the sound card connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel.

  • Page 49: General Drive Installation Guidelines

     Improved cable routing facilitates more efficient airflow inside the chassis.  Compact cable connectors save space on the system board and on the hard drive, allowing for more efficient utilization of space inside the chassis.   General Drive Installation Guidelines SATA hard drives should be connected to connectors labeled "HDD" on the system board. Non-hard drive SATA devices should be attached to the connectors labeled SATA, with the exception of a 5th SATA hard drive installed in a 5.25-inch drive bay, which much be connected to the SATA0 connector.

  • Page 50: Installing A Hard Drive

    power cable data cable   4. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive bay. blue tabs (2) hard drive hard drive bay   5.
  • Page 51 NOTE: If a hard-drive bracket is installed inside of the hard-drive bay, remove the bracket before you install the new hard drive.   4. Prepare the new hard drive for installation and check the documentation for the hard drive to verify that the drive is configured for your computer. NOTE: If hard drive you are installing does not have the hard drive bracket attached, use your original hard drive bracket;...

  • Page 52: Removing The Drive Panel

    power cable data cable   9. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.   10. Connect the computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.

  • Page 53: Replacing The Drive Panel

      5. Set the drive panel aside in a secure location.   Replacing the Drive Panel   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Align the drive panel tabs with the side-door hinges. drive release latch drive panel drive panel tabs...

  • Page 54: Installing A Floppy Drive

    power cable floppy drive data cable   5. Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the drive out of the drive bay. drive release latch floppy drive   6.

  • Page 55: Removing A Media Card Reader

    5. If no screws are attached to the new floppy drive, check the inside of the drive panel for shoulder screws. If screws are present, attach the screws to the new drive. floppy drive shoulder screws (4) Slide the floppy drive into the drive bay until it clicks into place. drive release latch floppy drive  ...

  • Page 56: Installing A Media Card Reader

    2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).   4. Disconnect the power and data cables from the back of the Media Card Reader. media card reader power cable system board connector  ...

  • Page 57: Cd/Dvd Drive

    3. Remove the drive panel (see Removing the Drive Panel).   4. Remove the existing media card reader, if applicable (see Removing a Media Card Reader).   5. If no screws are attached to the Media Car d Reader, check the inside of the drive panel for shoulder screws. If screws are present, attach the screws to the new card reader.

  • Page 58: Removing A Cd/Dvd Drive

    Removing a CD/DVD Drive   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).   4. Disconnect the power and data cables from the back of the drive. NOTE: If you are uninstalling your only CD/DVD drive and will not replace it at this time, disconnect the data cable from the system board and set it aside.

  • Page 59: Installing A Cd/Dvd Drive

    8. Connect the computer and devices to electrical outlets, and turn them on.   Installing a CD/DVD Drive   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).

  • Page 60: Removing The Processor Airflow Shroud

    power cable data cable   9. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents.   10. Replace the drive panel (see Replacing the Drive Panel).   11. Replace the computer cover (see Replacing the Computer Cover).

  • Page 61: Installing The Processor Airflow Shroud

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. For technical service, see Dell Hardware Warranty Support Policy (U.S. Only).   Removing the Processor  ...

  • Page 62: Installing The Processor

    6. Lift the socket release lever and open the processor cover. processor cover processor socket socket release lever           7. Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.  ...

  • Page 63: Replacing The Battery

    6. Pivot the socket release lever back toward the socket and snap it into place to secure the processor.   7. Replace the processor airflow shroud (see Installing the Processor Airflow Shroud).   8. Reconnect the power cables to the POWER1 and POWER2 connectors (see System Board Components) on the system board.

  • Page 64: Removing The Computer Stand

      8. Connect your computer and devices to electrical outlets, and turn them on.    9. Enter system setup (see System Setup) and restore the settings you recorded in step   10. Properly dispose of the old battery. See the Product Information Guide for battery disposal information.  Removing the Computer Stand  ...
  • Page 65   4. Press down on the cover until it clicks into place. NOTE: The computer cover should easily snap into place; however, if necessary, pull back on the cover release latch until the cover is completely closed, then slide the release latch forward to secure the cover. computer cover cover hinge tabs hinge slots...

  • Page 66: Optimizing Performance

    Dell does not guarantee that your computer will function or remain stable during the use of any extended operating frequencies. If your computer shuts down unexpectedly or is unstable, select a lower operating frequency for the CPU.

  • Page 67: Setting Up And Using Your Computer

    Back to Contents Page   Setting Up and Using Your Computer Dell™ XPS™ 710 Owner's Manual   Front and Back View of the Computer   Copying CDs and DVDs   Attaching the Computer Stand   Using a Media Card Reader (Optional)   Connecting Monitors   Network Setup Wizard   About Your RAID Configuration   Transferring Information to a New Computer...

  • Page 68: Front I/O Connectors

    10 power button Press to turn on the computer. NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown.   NOTE: The power button can also be used to wake the system or to place it into a power-saving state (see Power Management).

  • Page 69: Back I/O Connectors

    1 power connector Insert the power cable. The appearance of this connector may differ from what is pictured. 2 back panel LEDs Multi-colored lights provide illumination for the I/O panel on the back of the computer.   NOTE: The color of the back panel LEDs can be adjusted in system setup (see System Setup).

  • Page 70: Attaching The Computer Stand

    and extranet).   NOTE: It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation. network activity Flashes a yellow light when the computer is transmitting or receiving light network data.

  • Page 71: Connecting A Monitor (Without An Adapter)

      4. Ensure that the screw hole on the stand is aligned with the screw hole on the base of the computer.   5. Insert the captive screw into the screwhole, then tighten the screw to secure the stand to the base of the computer. captive screw stabilizing feet (closed) computer stand...

  • Page 72: Connecting A Monitor (With An Adapter)

      1. Turn off the computer and all attached devices: a.  Click Start, then click Turn Off Computer. b.  In the Turn off computer window, click Turn off. The computer performs a shutdown of the operating system, and then turns off. NOTE: Ensure that the computer is off and not in a power management mode.

  • Page 73: Connecting Two Or More Monitors

      1. Turn off the computer and all attached devices: a.  Click Start, then click Turn Off Computer. b.  In the Turn off computer window, click Turn off. The computer performs a shutdown of the operating system, and then turns off. NOTE: Ensure that the computer is off and not in a power management mode.

  • Page 74: Changing The Display Settings To Support Two Or More Monitors

    This section provides an overview of the RAID configuration you may have selected when you purchased your computer. There are several RAID configurations available in the computer industry for different types of uses. Your Dell XPS computer supports RAID level 0 and RAID level 1. A RAID level 0 configuration is recommended for high-performance programs while RAID level 1 is recommended for users that desire a high level of data integrity.

  • Page 75: Raid Level 1 Configuration

    Another advantage of a RAID level 0 configuration is that it utilizes the full storage capacities of the drives. For example, two 120-GB hard drives combine to provide 240 GB of hard drive space on which to store data. NOTE: In a RAID level 0 configuration, the size of the configuration is equal to the size of the smallest drive multiplied by the number of drives in the configuration.

  • Page 76: Using The Nvidia Mediashield Rom Utility

      Using the Nvidia MediaShield ROM Utility NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing. NOTE: Do not use the following procedure to migrate an existing RAID configuration (see Converting From One RAID Configuration to Another RAID Configuration.

  • Page 77: Creating A Raid Array

    Creating a RAID Array NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing. NOTE: Do not use the following procedure to migrate an existing RAID configuration (see Converting From One RAID Configuration to Another RAID Configuration.

  • Page 78: Rebuilding A Raid Configuration

    NOTICE: In order to use the migrating option to convert a RAID configuration without losing data, your hard drive must initially be set up as a single drive RAID 0 array before the operating system is loaded onto the drive (see Using the Nvidia MediaShield ROM Utility for instructions).

  • Page 79: Adjusting The Volume

      NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move or tilt the computer when you are playing CDs or DVDs.  ...

  • Page 80: Copying Cds And Dvds

    The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 81: Helpful Tips

    Use blank CD-Rs to record music or permanently store data files. After the maximum storage capacity of a CD-R is reached, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs if you plan to erase, rewrite, or update information on the CD later. Blank DVD+/-Rs can be used to permanently store large amounts of data.

  • Page 82: Network Setup Wizard

    1 xD-Picture card and 2 Memory Stick 3 Secure Digital card SmartMedia Card (SMC) (MS/MS Pro/MS (SD/miniSD)/MultiMedia-Card Duo/MS Pro Duo) (MMC/RS-MMC) 4 CompactFlash card Type I         and II (CF I/II) and MicroDrive card   1. Inspect the media card to determine the proper orientation for insertion.  ...

  • Page 83: Power Management

    To prepare the new computer for the file transfer:   1. Click Start, point to All Programs® Accessories® System Tools, and then click Files and Settings Transfer Wizard. The Files and Settings Transfer Wizard welcome screen appears.   2. Click Next.  ...

  • Page 84: Hibernate Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you.

  • Page 85: Advanced Tab

      Advanced Tab The Advanced tab allows you to:  Place the power options icon in the Windows taskbar for quick access.  Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode.  Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.

  • Page 86: Solving Problems

    If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see Replacing the Battery). If the battery still does not work properly, contact Dell (see Contacting Dell).

  • Page 87: Cd And Dvd Drive Problems

    Run the Hardware Troubleshooter — Resolving Software and Hardware Incompatibilities.   Run the Dell Diagnostics — Dell Diagnostics.   CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

  • Page 88: Error Messages

    Close all windows and open the program that you want to use. In some cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first.   Operating system not found — Contact Dell (see Contacting Dell).

  • Page 89: Ieee 1394 Device Problems

    If you have problems with a Dell IEEE 1394 device — Contact Dell (see Contacting Dell).    If you have problems with an IEEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer.  Keyboard Problems   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 90: A Program Stops Responding

    Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds, until the computer turns off, and then restart your computer.  ...

  • Page 91: Memory Problems

     See the software documentation for minimum memory requirements. If necessary, install additional memory (see Installing Memory).  Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.  Run the Dell Diagnostics (see Dell Diagnostics).  ...

  • Page 92: Power Problems

      CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   Check the network cable connector — Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack.

  • Page 93: Scanner Problems

      CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.   Check the printer documentation — See the printer documentation for setup and troubleshooting information.

  • Page 94: Sound And Speaker Problems

     Sound and Speaker Problems   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   No sound from speakers NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off.

  • Page 95: The Screen Is Difficult To Read

    Check the monitor cable connection —    Ensure that the monitor cable is connected to the correct graphics card (for dual graphics card configurations).  If you are using the optional DVI-to-VGA adapter, ensure that the adapter is correctly attached to the graphics card and monitor.  Ensure that the monitor cable is connected as shown on the setup diagram for your computer.
  • Page 96 Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 97: Advanced Troubleshooting

    3.  Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see Resolving Software and Hardware Incompatibilities). 4.  If the problem persists, contact Dell (see Contacting Dell).

  • Page 98: When To Use The Dell Diagnostics

    The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in system setup.   4. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).

  • Page 99: Dell Diagnostics Main Menu

    9. At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface).   10. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).

  • Page 100: What Is A Driver

      Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for your Dell computer. If you install drivers obtained from other sources, your computer may not function properly.   Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 101: Using The Drivers And Utilities Cd

    3. When the InstallShield Wizard Completed window appears, click Finish. The ResourceCD window appears.   4. Under Welcome Dell System Owner, click Next.   5. Click Drivers. The drivers that are used by your computer are automatically displayed in the Drivers window.

  • Page 102: Using Microsoft Windows Xp System Restore

    12. When the name of the appropriate driver appears, click Next.   13. Click Finish and restart your computer.  Using Microsoft® Windows® XP System Restore Microsoft Windows XP System Restore allows you to return your computer to an earlier operating state (without affecting data files). Using System Restore can be helpful if changes to the system hardware, software, or settings have left the computer in an undesirable operating state.

  • Page 103: Resolving Software And Hardware Incompatibilities

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

  • Page 104: Windows Xp Setup

      3. Restart the computer.   4. When the DELL logo appears, press <F12> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
  • Page 105 17. Click Next.   18. Click Finish to complete the setup, and remove the CD.   19. Reinstall the appropriate drivers with the Drivers and Utilities CD (see Reinstalling Drivers).   20. Reinstall your virus protection software.   21. Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.

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