Page 1: Table Of Contents
Contents ....... . Finding Information Setting Up and Using Your Computer .
Page 2 Network Setup Wizard ..........Transferring Information to a New Computer .
Page 3 Dell Diagnostics ..... When to Use the Dell Diagnostics Drivers ........
Page 4 Removing and Installing Parts ............Before You Begin .
Page 5 ..........Dell Technical Support Policy (U.S. Only) ..
Page 6 FCC Identification Information ....... . . Contacting Dell Glossary ........
Page 7: Finding Information
• My device documentation reinstall drivers (see "Reinstalling Drivers" on page 67), • Desktop System Software (DSS) access your documentation or run the Dell Diagnostics (see "Dell Diagnostics" on page 64). Readme files may also be included on your CD to...
Page 8 Product Key Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. Finding Information...
Page 9 Select Drivers & Downloads, and then click Go. appropriate for your configuration, providing critical Select your operating system and language, and then updates for your operating system and support for Dell™ search for the keyword Desktop System Software. ® ®...
Page 10 What Are You Looking For? Find It Here • How to reinstall my operating system Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating ® ® System CD (see "Reinstalling Microsoft Windows XP"...
Page 11: Setting Up And Using Your Computer
Setting Up and Using Your Computer Front and Back View of the Computer Front View Setting Up and Using Your Computer...
Page 12 front I/O connectors Plug USB and other devices into the appropriate connectors (see "Front I/O Connectors" on page 15). 3.5-inch drive bays (2) Can hold an optional Media Card Reader or floppy drive. 3-6 5.25-inch drive bays (4) Can hold a CD/DVD drive, or a SATA hard drive in a 5.25-inch drive bay carrier. NOTE: The hard-drive carrier is only for use in the 5.25-inch drive bays.
Page 13: Front I/O Connectors
Front I/O Connectors microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. headphone connector Use the headphone connector to attach headphones. diagnostic lights (4) Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see "Diagnostic Lights"...
Page 14: Back View
Back View power connector Insert the power cable. The appearance of this connector may differ from what is pictured. back panel LEDs (2) Multi-colored lights provide illumination for the I/O panel on the back of the computer. NOTE: The color of the back panel LEDs can be adjusted in system setup (see "System Setup"...
Page 15: Back I/O Connectors
Back I/O Connectors link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer.
Page 16: Attaching The Computer Stand
side surround sound Use the (silver) side surround connector to attach additional speakers. connector center subwoofer/LFE Use the (orange) subwoofer connector to attach a single subwoofer. NOTE: connector The LFE (Low Frequency Effects) Audio channel, found in digital surround sound audio schemes, carries only low frequency information of 80 Hz and below. The LFE channel drives a subwoofer to provide extremely low bass extension.
Page 17 CAUTION: The computer stand should be installed at all times to ensure maximum system stability. Failure to install the stand could result in the computer tipping over, potentially resulting in bodily injury or damage to the computer. 1 Follow the procedures in "Before You Begin" on page 75. 2 Remove the thumb screw that is installed on the base of the computer.
Page 18: Connecting Monitors
Connecting Monitors CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To reduce the risk of fire, electric shock, or injury, do not overload an electrical outlet, power strip, or convenience receptacle.
Page 19: Connecting A Monitor (With An Adapter)
2 Disconnect the computer and all attached devices from their electrical outlets. 3 Connect the DVI or VGA connector of your monitor to the appropriate connector on the back of the computer: To connect a monitor with a DVI connector, use the (white) DVI port on your computer. To connect a monitor with a VGA connector, use the (blue) VGA port on your computer.
Page 20: Connecting A Monitor In A Dual Graphics Card Configuration
DVI (white) connector DVI-to-VGA adapter TV-OUT connector (optional) Connecting a Monitor in a Dual Graphics Card Configuration CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. Dual graphics card configurations with multi-GPU technology enabled support only a single monitor. The monitor must be connected to the primary graphics card in order to function.
Page 21: Connecting Two Or More Monitors
primary video card 1 Turn off the computer and all attached devices: Click Start, then click Turn Off Computer. In the Turn off computer window, click Turn off. The computer performs a shutdown of the operating system, and then turns off. NOTE: Ensure that the computer is off and not in a power management mode.
Page 22: Connecting A Tv
NOTE: Depending on the options selected when you purchased your computer, your video card may have two DVI ports, or one DVI and one VGA port. 1 Turn off the computer and all attached devices: Click Start, then click Turn Off Computer. In the Turn off computer window, click Turn off.
Page 23: Changing The Display Settings To Support Two Or More Monitors
There are several RAID configurations available in the computer industry for different types of uses. Your Dell XPS computer supports RAID level 0 and RAID level 1. A RAID level 0 configuration is recommended for high-performance programs while RAID level 1 is recommended for users that desire a high level of data integrity.
Page 24: Raid Level 0 Configuration
RAID Level 0 Configuration NOTICE: Because a RAID level 0 configuration provides no data redundancy, a failure of one drive results in the loss of all data. To protect your data when using a RAID level 0 configuration, perform regular backups. RAID level 0 uses a storage technique known as data striping to provide a high data access rate.
Page 25: Configuring Your Hard Drives For Raid
serial ATA RAID configured for RAID level 1 segment 1 segment 1 duplicated segment 2 segment 2 duplicated segment 3 segment 3 duplicated segment 4 segment 4 duplicated segment 5 segment 5 duplicated segment 6 segment 6 duplicated hard drive 1 hard drive 2 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive.
Page 26: Using The Nvidia Mediashield Rom Utility
5 Press <Esc>, press the left- and right-arrow keys to highlight Save/Exit, and then press <Enter> to exit system setup and resume the boot process. Using the Nvidia MediaShield ROM Utility NOTICE: The following procedure will result in the loss of all data on your hard drive(s). Back up any data you want to keep before continuing.
Page 27: Using Nvidia Mediashield
9 To review the details of the array that you set up, use the arrow keys to highlight the array in the Array Detail window and press <Enter>. The Array Detail window appears. NOTE: To delete an array, use the arrow keys to select the array and press <D>. 10 Press <Enter>...
Page 28 NOTICE: The Clear System Data option deletes all data on the selected drive. 9 Click Next. 10 Click Finish to create the RAID configuration. The MediaShield RAID management utility window appears and lists the array along with any other installed hard drives. Deleting a RAID Array NOTE: While this procedure deletes the RAID 1 volume, it also splits the RAID 1 volume into two non-RAID hard...
Page 29 NOTE: Ensure that all drives to be used in the RAID configuration are RAID-enabled (see "Setting Your Computer to RAID-Enabled Mode" on page 27.) 1 Launch Nvidia MediaShield. 2 Click to select the array you want to convert. 3 Click Convert Array in the System Tasks pane. The NVIDIA Convert Array Wizard appears.
Page 30: Playing Cds And Dvds
Playing CDs and DVDs Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move or tilt the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the computer (see "Front View"...
Page 31: Adjusting The Volume
A DVD player includes the following basic controls: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).
Page 32: Copying Cds And Dvds
The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator Plus, and then click the question mark icon in the upper-right corner of the window.
Page 33: Helpful Tips
Blank DVD+/-Rs can be used to permanently store large amounts of data. After you create a DVD+/-R disc, you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process.
Page 34: Using A Media Card Reader (Optional)
• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R. •...
Page 35 Memory Stick (MS/MS xD-Picture card and Secure Digital card Pro/MS Duo/MS Pro Duo) SmartMedia Card (SMC) (SD/miniSD)/MultiMedia- Card (MMC/RS-MMC) CompactFlash card Type I and II (CF I/II) and MicroDrive card 1 Inspect the media card to determine the proper orientation for insertion. 2 Slide the media card into the appropriate slot of the media card reader until it is completely seated in the connector.
Page 36: Network Setup Wizard
Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click Start, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard.
Page 37: Power Management
To copy data from the source computer: 1 On the source computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings. 4 On the Files and Settings Transfer Wizard welcome screen, click Next.
Page 38: Hibernate Mode
Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
Page 39 Power Schemes Tab Each standard power setting is called a scheme. If you want to select one of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu. The settings for each scheme appear in the fields below the scheme name. Each scheme has different settings for starting standby mode, hibernate mode, turning off the monitor, and turning off the hard drive.
Page 40 Setting Up and Using Your Computer...
Page 41: Optimizing Performance
You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see "System Setup" on page 132. For more information on Hyper-Threading, search the Knowledge Base on the Dell website at support.dell.com. Understanding PCI Express Cards PCI Express is the next generation technology for graphics cards and PCI cards.
Page 42: Understanding Dual Graphics Technology
Dell does not guarantee that your computer will function or remain stable during the use of any extended operating frequencies. If your computer shuts down unexpectedly or is unstable, select a lower operating frequency for the CPU.
Page 43: Solving Problems
E P L A C E T H E B A T T E R Y the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacing the Battery" on page 123). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 145).
Page 44: Cd And Dvd Drive Problems
U N T H E E L L I A G N O S T I C S — See "Dell Diagnostics" on page 64. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
Page 45: Hard Drive Problems
Hard drive problems H E C K I S K — Click Start, then click My Computer. Right-click Local Disk C:. Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors. Click Start.
Page 46: Error Messages
— Click Start, point to All Programs, and then click Modem U N T H E O D E M E L P E R D I A G N O S T I C S Helper. Follow the instructions on the screen to identify and resolve modem problems. Modem Helper diagnostics are not available on all computers.
Page 47: Ieee 1394 Device Problems
P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Contacting Dell" on page 145). NOTE: If the error message is not listed, see the documentation for the operating system or the program that was running when the me]ssage appeared.
Page 48: Lockups And Software Problems
H E C K T H E K E Y B O A R D C A B L E — • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see "Preparing to Work Inside Your Computer" on page 75), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.
Page 49: A Program Stops Responding
A program stops responding N D T H E P R O G R A M — Press <Ctrl><Shift><Esc> simultaneously to access the Windows Task Manager. Click the Applications tab. Click to select the program that is no longer responding. Click End Task.
Page 50: Other Software Problems
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 64). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —...
Page 51: Mouse Problems
Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. H E C K T H E M O U S E C A B L E — •...
Page 52: Power Problems
— If the link integrity light is off (see H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R see "Controls and Lights"...
Page 53: Printer Problems
— A device may be malfunctioning or incorrectly installed. F T H E P O W E R L I G H T I S S T E A D Y A M B E R • Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see "System Board Components"...
Page 54: Scanner Problems
— See the printer documentation for information on reinstalling the E I N S T A L L T H E P R I N T E R D R I V E R printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 55: No Sound From Headphones
— Ensure that the speakers are connected as shown on H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S the setup diagram supplied with the speakers.
Page 56: Video And Monitor Problems
Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;...
Page 57: 3-D Image Quality Is Poor
— If your speaker system includes a subwoofer, O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R ensure that the subwoofer is positioned at least 60 cm (2 ft) away from the monitor.
Page 58 Solving Problems...
Page 59: Advanced Troubleshooting
• Plug the computer into a working electrical possible pre-BIOS failure has occurred. outlet (see "Power Problems" on page 54). • If the problem persists, contact Dell (see The diagnostic lights are not lit after the "Contacting Dell" on page 145).
Page 60 "Cards" on page 85). • If available, install a working graphics card into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 145). A possible floppy drive or hard drive failure has Reseat all power and data cables.
Page 61 CD/DVD drive); check system setup (see "System Setup" on page 132) to ensure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 145). Advanced Troubleshooting...
Page 62: Dell Diagnostics
4 At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 65).
Page 63 9 At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface). 10 At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 65).
Page 64 145). NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree...
Page 65: Drivers
(see "Drivers" on page 67). Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for your Dell computer. If you install drivers obtained from other sources, your computer may not function properly. Advanced Troubleshooting...
Page 66 3 When the InstallShield Wizard Completed window appears, click Finish. The ResourceCD window appears. 4 Under Welcome Dell System Owner, click Next. 5 Click Drivers. The drivers that are used by your computer are automatically displayed in the Drivers window.
Page 67: Using Microsoft ® Windows ® Xp System Restore
If reinstalling the driver from the Drivers and Utilities CD does not resolve the problem, use System Restore to return the computer to the operating state before the problem occurred (see "Using ® ® Microsoft Windows XP System Restore" on page 69). Manually Reinstalling Drivers After extracting driver files from the Drivers and Utilities CD to your hard drive you may be required to update the driver manually.
Page 68: Restoring The Computer To An Earlier Operating State
Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration process is complete. NOTE: If a problem occurs after you install a device driver, first try to resolve the problem by using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback"...
Page 69: Resolving Software And Hardware Incompatibilities
To reinstall Windows XP , you need the following items: • Dell Operating System CD • Dell Drivers and Utilities CD NOTE: Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the CD to load any required drivers.
Page 70 The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 71 6 When the Regional and Language Options screen appears, select the settings for your location and click Next. 7 Enter your name and organization (optional) in the Personalize Your Software screen, and click Next. 8 If you are reinstalling Windows XP Home Edition, at the What's your computer's name window, enter a name for your computer (or accept the name provided) and click Next.
Page 72 Advanced Troubleshooting...
Page 73: Removing And Installing Parts
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis.
Page 74: Removing The Computer Cover
NOTICE: When disconnecting a cable, pull on the cable’s connector or its strain-relief loop, not on the cable itself. Some cables have connectors with locking tabs; before disconnecting this type of cable, press inward on the locking tabs to release the connector. When connecting or disconnecting a cable, ensure that the connectors are correctly oriented and aligned to avoid damage to the connector and/or the connector’s pins.
Page 75 computer cover cover release latch cover hinge tabs stabilizing feet (closed) 3 With the cover release latch pulled back, grip the sides of the cover, then pivot the top of the cover up and away from the computer. 4 Slide the cover forward and up to remove it from the hinge slots, then set it aside in a secure and protected location.
Page 76: Inside View Of Your Computer
Inside View of Your Computer CD/DVD drive bays (4) floppy drive/media card hard drive bays (4) reader card fan front fan Removing and Installing Parts...
Page 77: System Board Components
System Board Components Removing and Installing Parts...
Page 78 white memory module connectors (DIMM_1-2) PCI-Express x16 card slot (SLOT4) support memory modules or memory module risers black memory module connectors (DIMM_3-4) PCI card slot (SLOT5) support memory modules only when no memory riser cards are installed; otherwise these must be left empty hard drive fan connector (FAN_HDD) PCI card slot (SLOT6)
Page 79: Memory
Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 127. DDR2 Memory Overview •...
Page 80: Addressing Memory Configurations
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
Page 81 memory connector closest to securing clips (2) memory connector processor 4 Align the notch on the bottom of the module with the crossbar in the connector. cutouts (2) memory module notch crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.
Page 82: Removing Memory
6 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 When the message appears stating that memory size has changed, press <F1>...
Page 83: Cards
Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Your Dell™ computer provides the following slots for PCI and PCI Express cards: • Three PCI card slots •...
Page 84: Removing Pci And Pci Express Cards
Removing PCI and PCI Express Cards NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis. NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;...
Page 85 6 Press the release tab (if present) on the system board connector as you grasp the card by its top corners, and then ease the card out of the connector. NOTE: If the card is full-length, press the release tab on the end of the alignment guides on the fan bracket. PCI Express x16 card securing tab PCI Express x16 card slot...
Page 86: Installing Pci And Pci Express Cards
Installing PCI and PCI Express Cards NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis. NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;...
Page 87 5 Remove the filler bracket or existing card (see "Removing PCI and PCI Express Cards" on page 86) to create a card-slot opening. 6 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
Page 88 card connector (seated) card connector (not seated) bracket properly aligned within slot bracket improperly aligned alignment bar alignment guide outside of slot NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
Page 89: Removing A Pci Express Graphics Card From A Dual Configuration
13 Install any drivers required for the card as described in the card documentation. NOTE: If you installed a sound card or a network adapter, see "Network Adapter and Sound Card Settings" on page 96. Removing a PCI Express Graphics Card from a Dual Configuration NOTE: This section regards dual configurations of PCI Express x16 graphics cards only.
Page 90 5 Disconnect any cables connected to the card. 6 Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. release tab card retainer alignment guide fan bracket 7 Press the release tab (if present) on the system board connector as you grasp the card by its top corners, and then ease the card out of the connector.
Page 91: Installing A Pci Express Graphics Card In A Dual Configuration
To upgrade to or downgrade from a dual-graphics configuration, you will need additional parts that can be ordered from Dell (see "Contacting Dell" on page 145). This section pertains to dual PCI Express graphics card configurations only. For installation of other types of PCI or PCI Express cards, see "Installing PCI and PCI Express Cards"...
Page 92 NOTICE: For information about upgrading your system to use NVIDIA SLI (Scalable Link Interface) dual-graphics technology, see the Dell website at support.dell.com. To learn more about NVIDIA SLI (Scalable Link Interface) dual-graphics technology, see "Understanding Dual Graphics Technology" on page 44.
Page 93 5 Remove the filler bracket or existing graphics card (see "Removing a PCI Express Graphics Card from a Dual Configuration" on page 91) to create a card-slot opening. NOTE: If you are upgrading to a dual graphics card configuration and have a card installed in the PCI Express x1 card slot, remove the card (see "Removing PCI and PCI Express Cards"...
Page 94: Network Adapter And Sound Card Settings
graphics card bridge (not power connectors (2) dual-PCI Express graphics present on some dual cards graphics card configurations) NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into the computer. 12 If present, lower the card retention device that lays over the installed cards and snap it into place.
Page 95: Drives
If you installed an add-in network adapter and want to disable the integrated network adapter: 1 Enter system setup (see "Entering System Setup" on page 132), select Integrated NIC Controller, and then change the setting to Off. 2 Connect the network cable to the add-in network adapter connectors. Do not connect the network cable to the integrated connector on the back panel.
Page 96: About Serial Ata Drives
CD/DVD drive bays (4) floppy drive/media card hard-drive bays (4) reader About Serial ATA Drives Your computer supports up to four serial ATA hard drives and two serial ATA optical drives. Serial ATA drives provide the following benefits by transferring data using serial technology and flexible cables that are thinner and longer than IDE cables: •...
Page 97: Hard Drive
When connecting a SATA cable, hold the cable by the connector at each end and press firmly into the connector. When disconnecting a SATA cable, hold the cable by the connector at each end and pull until the connector detaches. SATA data cable SATA data connector (on the SATA drive...
Page 98 power cable data cable 4 Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive bay. Removing and Installing Parts...
Page 99: Installing A Hard Drive
blue tabs (2) hard drive hard drive bay 5 Ensure that all connectors are properly cabled and firmly seated. 6 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
Page 100 4 Prepare the new hard drive for installation and check the documentation for the hard drive to verify that the drive is configured for your computer. NOTE: If hard drive you are installing does not have the hard drive bracket attached, use your original hard drive bracket;...
Page 101 hard drive hard drive bay NOTICE: Ensure that all connectors are properly cabled and firmly seated. 7 Connect the power cable to the hard drive. 8 Connect the hard drive data cable to the hard drive. Removing and Installing Parts...
Page 102: Drive Panel
power cable data cable 9 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer. 10 Connect the computer and devices to electrical outlets, and turn them on.
Page 103: Replacing The Drive Panel
3 Grasp the drive release latch and slide it towards the base of the computer until the drive panel snaps open. drive release latch drive panel drive panel tabs 4 Pivot the drive panel outward and lift it from its side hinges. 5 Set the drive panel aside in a secure location.
Page 104: Floppy Drive
drive release latch drive panel drive panel tabs 4 Rotate the drive panel toward the computer until it snaps into place on the drive panel. 5 Replace the computer cover (see "Replacing the Computer Cover" on page 125). See the documentation that came with the drive for instructions on installing any software required for drive operation.
Page 105 power cable floppy drive data cable 5 Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the drive out of the drive bay. Removing and Installing Parts...
Page 106: Installing A Floppy Drive
drive release latch floppy drive 6 Replace the drive panel (see "Replacing the Drive Panel" on page 105). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
Page 107 floppy drive shoulder screws (4) Slide the floppy drive into the drive bay until it clicks into place. drive release latch floppy drive 6 Connect the power and data cables to the back of the floppy drive. Removing and Installing Parts...
Page 108: Media Card Reader
7 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 8 Replace the drive panel (see "Replacing the Drive Panel" on page 105). 9 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer.
Page 109 system board connector media card reader power cable 5 Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the media card reader out of the drive bay. Removing and Installing Parts...
Page 110: Installing A Media Card Reader
drive release latch media card reader 6 Replace the drive panel (see "Replacing the Drive Panel" on page 105). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
Page 111 media card reader shoulder screws (4) 6 Slide the Media Card Reader into the drive bay until it clicks into place. drive release latch media card reader 7 Attach the power and data cables to the back of the Media Card Reader. Removing and Installing Parts...
Page 112: Cd/Dvd Drive
8 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents. 9 Replace the drive panel (see "Replacing the Drive Panel" on page 105). 10 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable in to the network port or device and then plug it in to the computer.
Page 113 data cable power cable 5 Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the CD/DVD drive out of the drive bay. Removing and Installing Parts...
Page 114: Installing A Cd/Dvd Drive
drive release latch CD/DVD drive 6 Replace the drive panel (see "Replacing the Drive Panel" on page 105). 7 Replace the computer cover (see "Replacing the Computer Cover" on page 125). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
Page 115 6 If no screws are attached to the drive, check the inside of the drive panel for screws and, if screws are present, attach the screws to the new drive. CD/DVD drive shoulder screws (3) 7 Gently slide the drive into the drive bay until you hear a click or feel the drive securely installed. drive release latch CD/DVD drive Removing and Installing Parts...
Page 116 8 Attach the power and data cables to the CD/DVD drive. To locate the system board connector, see "System Board Components" on page 79. power cable data cable 9 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents.
Page 117: Processor Airflow Shroud
Processor Airflow Shroud CAUTION: Before you perform this procedure, follow the safety instructions located in the Product Information Guide. Removing the Processor Airflow Shroud 1 Follow the procedures in "Before You Begin" on page 75. 2 Remove the computer cover (see "Removing the Computer Cover" on page 76). CAUTION: The processor heat sink can get very hot during normal operation.
Page 118: Installing The Processor Airflow Shroud
NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. For technical service, see "Dell Technical Support Policy (U.S. Only)" on page 142. Removing the Processor 1 Follow the procedures in "Before You Begin"...
Page 119: Installing The Processor
6 Lift the socket release lever and open the processor cover. processor cover processor socket socket release lever 7 Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.
Page 120 3 Align the pin-1 corner of the processor and socket. processor socket processor cover socket release lever socket pin-1 indicator NOTICE: Socket pins are delicate. To avoid damage, ensure that the processor is aligned properly with the socket, and do not use excessive force when you install the processor. Be careful not to touch or bend the pins on the system board.
Page 121: Battery
Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Replacing the Battery A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.
Page 122: Removing The Computer Stand
Removing the Computer Stand CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and always lift correctly to avoid injury;...
Page 123: Replacing The Computer Cover
Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and always lift correctly to avoid injury;...
Page 124 computer cover cover hinge tabs hinge slots 5 Carefully, lift the rear of the computer and slide the stabilizing feet outward into the open position. 6 With the help of an assistant, carefully set the computer upright. NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.
Page 125: Appendix
Appendix Specifications Processor ® ® Processor type Intel Pentium 4 Extreme Edition with HT Technology or dual- core processing NOTE: Not all Pentium 4 processors support Hyper-Threading technology or dual-core processing. Cache at least 1 MB Memory Type 533- and 667-MHz DDR2 unbuffered SDRAM Memory connectors four Memory capacities...
Page 126 Audio Type HDA 7.1 channel Expansion Bus Bus type PCI 32-bit PCI Express x1 and x16 Bus speed PCI: 33 MHz PCI Express: 2.5 Gb/s raw bandwidth (bidirectional) per lane Bus throughput PCI Express: x1 slot bidirectional speed — 500 MB/s x16 slot bidirectional speed —...
Page 127 Drives Available devices Serial ATA drive, floppy drive, memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, CD-RW/DVD combo drive, and media card reader Externally accessible: two 3.5-inch drive bays four 5.25-inch drive bays Internally accessible: four 3.5-inch drive bays for hard drives Connectors External connectors: IEEE 1394...
Page 128 Controls and Lights (continued) Link integrity light (on integrated green light — A good connection exists between a 10-Mbps network adapter) network and the computer. orange light — A good connection exists between a 100-Mbps network and the computer. yellow light — A good connection exists between a 1-GB (1000-Mbps) network and the computer.
Page 129 Physical Height Without stand 55.5 cm (21.9 inches) With stand 57.2 cm (22.5 inches) Width Without stand 21.9 cm (8.6 inches) With stand 35.6 cm (14.0 inches) Depth 59.4 cm (23.4 inches) Weight Typical configuration 21.7 kg (47.8 lb) Maximum configuration 25.6 kg (56.4 lb) Environmental Temperature:...
Page 130: System Setup
Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2>...
Page 131: System Setup Options
Options List — This Options Field — This field appears on the right side of the field appears on the left system setup window and contains information about each side of the system setup option listed in the Options List. In this field you can view window.
Page 132 Boot Sequence The computer attempts to boot from the sequence of devices specified in this list. NOTE: If you insert a boot device and restart the computer, this option appears in the system setup menu. To boot from a USB memory device, for example, select the USB device and move it so that it becomes the first device in the boot sequence.
Page 133 Integrated Audio Enables or disables the onboard audio controller. (On default) • Off — Integrated audio is disabled. • On — Integrated audio is enabled. USB Controller Enables or disables the internal USB controller. (On default) • Off — The USB controller is disabled. •...
Page 134 NOTICE: Dell does not recommend operating the CPU at a frequency that is greater than the manufacturer’s design specifications (also referred to as over-clocking). Operating the CPU in this manner may cause your system to shut down unexpectedly, may result in a loss of data, and may reduce the operational life of the processor.
Page 135 Auto Power On Disables or selects when to automatically turn on the computer. (Off default) • Off — Do not use the Auto Power Time. • Everyday — Turn the computer on every day at the time set in Auto Power Time.
Page 136: Boot Sequence
You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell ResourceCD, but you want the computer to boot from the hard drive when the diagnostic tests are complete.
Page 137: Clearing Forgotten Passwords
2 Turn on (or restart) your computer. 3 When the DELL logo appears, press <F12> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.
Page 138 3 Locate the 2-pin password jumper (PASSWORD) on the system board (see "System Board Components" on page 79), then remove the jumper plug and set the plug aside. 4 Close the computer cover. 5 Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and turn them on.
Page 139: Clearing Cmos Settings
Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: This procedure does not clear or reset system and setup passwords. 1 Follow the procedures in "Before You Begin" on page 75. 2 Remove the computer cover (see "Removing the Computer Cover"...
Page 140: Mouse
Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com.
Page 141: Definition Of "Dell-Installed" Software And Peripherals
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.
Page 142: Class A
FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: DCDO Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Appendix...
Page 143: Contacting Dell
In certain countries, technical support specific to Dell™ XPS portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for portable XPS computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
Page 144 Local Numbers, and Country Code Toll-Free Numbers City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD)
Page 145 Country Code: 32 Technical Support for portable XPS computers only 02 481 92 96 City Code: 2 Technical Support for all other Dell computers 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 .65...
Page 146 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2969 Inspiron™) Technical Support (OptiPlex™, Latitude™, and toll-free: 800 858 0950 Dell Precision™)
Page 147 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for portable XPS computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505...
Page 148 Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for portable XPS computers only 0825 387 129 Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
Page 149 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
Page 150 Country Code: 353 Technical Support for portable XPS computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care...
Page 151 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
Page 152 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 88 0193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 88 1306...
Page 153 Website: support.euro.dell.com International Access Code: 00 Technical Support for portable XPS computers only 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66...
Page 154 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Nicaragua General Support 001-800-220-1006 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care...
Page 155 International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
Page 156 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support 902 100 130...
Page 157 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
Page 158 Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct and general)
Page 159 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...
Page 160 Appendix...
Page 161: Glossary
Glossary Terms in this Glossary are provided for informational purposes only and may or may not backup — A copy of a program or data file on a floppy, describe features included with your particular CD, DVD, or hard drive. As a precaution, back up the computer.
Page 162 bps — bits per second — The standard unit for measuring CD-RW drive — A drive that can read CDs and write to data transmission speed. CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but BTU —...
Page 163 device driver — See driver. DVD player — The software used to watch DVD movies. The DVD player displays a window with buttons that you DIN connector — A round, six-pin connector that use to watch a movie. conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse DVD-R —...
Page 164 Express Service Code — A numeric code located on a 1,000,000,000 bytes. sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service GHz — gigahertz — A measurement of frequency that Code service may not be available in some countries.
Page 165 HTML — hypertext markup language — A set of codes IRQ — interrupt request — An electronic pathway inserted into an Internet web page intended for display on assigned to a specific device so that the device can an Internet browser. communicate with the processor.
Page 166 — A bay that supports devices such as optical parallel connector — An I/O port often used to connect a drives, a second battery, or a Dell TravelLite™ module. parallel printer to your computer. Also referred to as an LPT port.
Page 167 partition — A physical storage area on a hard drive that is processor — A computer chip that interprets and executes assigned to one or more logical storage areas known as program instructions. Sometimes the processor is referred logical drives. Each partition can contain multiple logical to as the CPU (central processing unit).
Page 168 Service Tag — A bar code label on your computer that protectors. Always disconnect the network cable from the identifies your computer when you access Dell Support at network connector during electrical storms. support.dell.com or when you call Dell for customer service or technical support.
Page 169 SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions UMA — unified memory allocation — System memory are 800 x 600 and 1024 x 768. dynamically allocated to video. The number of colors and resolution that a program UPS —...
Page 170 video mode — A mode that describes how text and WLAN — wireless local area network. A series of graphics are displayed on a monitor. Graphics-based interconnected computers that communicate with each software, such as Windows operating systems, displays in other over the air waves using access points or wireless video modes that can be defined as x horizontal pixels by y routers to provide Internet access.
Page 171: Index
Dell crashes, 50-51 contacting, 143, 145 inside view, 78 support policy, 141 restore to previous state, 69 support site, 11 stops responding, 50 Dell Diagnostics, 64 battery connectors problems, 45 Dell Premier Support center subwoofer/LFE, 18 replacing, 123 website, 9...
Page 172 TV, 20 hard drive connect VGA, 20-21 activity light, 15 connecting, 20 problems, 47 labels connecting two, 20-21 hardware Microsoft Windows, 10 display settings, 25 Dell Diagnostics, 64 Service Tag, 10 dual monitors, 20 drives, RAID configuration, 25 Index...
Page 173 50-51 type, 127 operating system computer stops responding, 50 Product Information Guide, 9 CD, 12 Dell Diagnostics, 64 reinstalling, 12 Program Compatibility diagnostic lights, 61 reinstalling Windows XP , 71 Wizard, 51 drives, 45 Operating System CD, 12...
Page 174 127 video, 127-128 screen. See monitor standby mode, 39 Service Tag, 10 video support settings problems, 58 contacting Dell, 143, 145 system setup, 132 volume policy, 141 adjusting, 57 support website, 11 See Scalable Link Interface technology System Restore, 69...

Dell XPS 700 Owner's Manual

1 Setting up and Using Your Computer

2 Optimizing Performance

3 Solving Problems

4 Advanced Troubleshooting

5 Removing and Installing Parts

6 Appendix

Glossary

Index

Quick Links

Troubleshooting

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Questions and answers

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Summary of Contents for Dell XPS 700

Table of Contents