Dell XPS 710 Service Manual
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Dell XPS 710 Service Manual

Dell XPS 710 Service Manual

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Download this manual See also: Owner's Manual
Dell™ XPS™ 710 Service Manual
About Your XPS Computer  
Before You Begin  
Removing the Computer Cover  
Technical Overview  
Removing and Installing Parts  
Replacing the Computer Cover  
Advanced Troubleshooting  
System Setup  
Technical Specifications  
Model DCDO
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n-Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell XPS are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows
are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
September 2006     Rev. A00

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  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dell XPS are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

  • Page 2: Front View

    Back to Contents Page   About Your XPS Computer Dell™ XPS™ 700 Service Manual   Front View   Back View  Front View front I/O Plug USB and other devices into the appropriate connectors (see Front connectors Connectors). 3.5-inch drive Can hold an optional Media Card Reader or floppy drive.

  • Page 3: Front I/O Connectors

    Owner's Manual). 11 power light The power light illuminates and blinks or remains solid to indicate different states:  No light — The computer is turned off. ¡  Steady green — The computer is in a normal operating ¡ state.  Blinking green — The computer is in a power-saving ¡...

  • Page 4: Back I/O Connectors

    1 power connector Insert the power cable. The appearance of this connector may differ from what is pictured. 2 back panel LEDs Multi-colored lights provide illumination for the I/O panel on the back of the computer.   NOTE: The color of the back panel LEDs can be adjusted in system setup (see System Setup).
  • Page 5 connectors on the card and on the back of the computer when setting up multiple network connections (such as a separate intra- and extranet).   NOTE: It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

  • Page 6: Power Lights

     Plug the computer into a working electrical outlet (see "Power Problems" in your Owner's condition or a possible pre-BIOS Manual). failure has occurred.  If the problem persists, contact Dell (see "Contacting Dell" in your Owner's Manual). The diagnostic lights are not lit after the system successfully boots to the operating system.

  • Page 7: Beep Codes

    For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may correct the following beep code errors. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

  • Page 8: System Messages

    C: Drive program (see System Setup). Failure The cache memory is not See "Contacting Dell" in your Owner's Cache Memory operating. Manual for instructions on obtaining Bad, Do Not technical assistance. Enable Cache An error is occurring on the See "Contacting Dell"...

  • Page 9: When To Use The Dell Diagnostics

    The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in system setup.   4. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).

  • Page 10: Dell Diagnostics Main Menu

    9. At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface).   10. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).
  • Page 11 (Custom Test The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it only) displays the information in the device list in the left pane of the screen.   NOTE: The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

  • Page 12: Before You Begin

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis.
  • Page 13   6. With the help of an assistant, carefully lay the computer down on a flat surface with the computer cover facing up. Back to Contents Page  ...

  • Page 14: Removing The Computer Cover

    Back to Contents Page   Removing the Computer Cover Dell™ XPS™ 700 Service Manual   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

  • Page 15: Replacing The Computer Cover

    Back to Contents Page   Replacing the Computer Cover Dell™ XPS™ 700 Service Manual   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.   CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt the computer and always lift correctly to avoid injury;...

  • Page 16: Removing And Installing Parts

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: To avoid electrostatic discharge and damage to internal components, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis.

  • Page 17: Inside View Of Your Computer

    b.  In the Turn off computer window, click Turn off. The computer performs a shutdown of the operating system, and then turns off. NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds.

  • Page 18: System Board Components

    1 CD/DVD drive bays (4) 2 floppy drive/media card reader 3 hard drive bays (4) 4 card fan 5 front fan       System Board Components white memory module connectors black memory module hard drive fan (DIMM_1-2) connectors (DIMM_3- connector (FAN_HDD) IDE drive connector (IDE)

  • Page 19: Ddr2 Memory Overview

    dual-graphics configuration 13 PCI-Express x16 card slot (SLOT2) 14 PCI card slot (SLOT3) 15 PCI-Express x16 card slot (SLOT4)   NOTE: This slot is not available in the dual- graphics configuration 16 PCI card slot (SLOT5) 17 PCI card slot (SLOT6) 18 PCI-Express x8 card slot (SLOT7) 19 RTC reset jumper (RTCRST)

  • Page 20: Addressing Memory Configurations

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module.

  • Page 21: Removing Memory

    cutouts (2) memory module notch crossbar         NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.   5. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.

  • Page 22: Removing Pci And Pci Express Cards

    Your Dell™ computer provides the following slots for PCI and PCI Express cards:  Three PCI card slots  Two PCI Express x16 card slots (can be used in a dual-graphics configuration)  One PCI Express x8 card slot  One PCI Express x1 card slot NOTE: If a graphics card is installed in each of the PCI Express x16 card slots in the dual-graphics configuration, the PCI Express x1 and one PCI card slot are not accessible for use.

  • Page 23: Installing Pci And Pci Express Cards

    release tab card retainer alignment guide fan bracket           6. Press the release tab (if present) on the system board connector as you grasp the card by its top corners, and then ease the card out of the connector. NOTE: If the card is full-length, press the release tab on the end of the alignment guides on the fan bracket.
  • Page 24 NOTICE: If you have or are upgrading to the optional dual-graphics configuration, see Installing a PCI Express Graphics Card in a Dual Configuration install a graphics card.   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).

  • Page 25: Removing A Pci Express Graphics Card From A Dual Configuration

    1 card connector (seated) 2 card connector (not 3 bracket properly aligned seated) within slot 4 bracket improperly aligned 5 alignment bar 6 alignment guide outside of slot NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Page 26 1 graphics card bridge 2 power connectors (2) 3 dual-PCI Express graphics cards   5. Disconnect any cables connected to the card.   6. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall. release tab card retainer alignment guide...

  • Page 27: Installing A Pci Express Graphics Card In A Dual Configuration

    Installing a PCI Express Graphics Card in a Dual Configuration NOTE: To upgrade to or downgrade from a dual-graphics configuration, you will need additional parts that can be ordered from Dell (see Contacting Dell). This section pertains to dual PCI Express graphics card configurations only. For installation of other types of PCI or PCI Express cards, see...
  • Page 28 See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.   7. Position the card so that it is aligned with the slot and the securing tab (if present) is aligned with the securing slot. NOTE: If the card is full-length, insert the card guide into the alignment slot on the fan bracket.

  • Page 29: Network Adapter And Sound Card Settings

    Network Adapter and Sound Card Settings If you installed a sound card:   1. Enter system setup (see Entering System Setup), select Integrated Audio Controller, and then change the setting to Off.   2. Connect external audio devices to the sound card connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel.

  • Page 30: General Drive Installation Guidelines

     Improved cable routing facilitates more efficient airflow inside the chassis.  Compact cable connectors save space on the system board and on the hard drive, allowing for more efficient utilization of space inside the chassis.   General Drive Installation Guidelines SATA hard drives should be connected to connectors labeled "HDD" on the system board. Non-hard drive SATA devices should be attached to the connectors labeled SATA, with the exception of a 5th SATA hard drive installed in a 5.25-inch drive bay, which much be connected to the SATA0 connector.

  • Page 31: Installing A Hard Drive

    power cable data cable   4. Press the blue tabs on each side of the hard-drive bracket toward each other and slide the drive up and out of the hard-drive bay. blue tabs (2) hard drive hard drive bay   5.
  • Page 32 NOTE: If a hard-drive bracket is installed inside of the hard-drive bay, remove the bracket before you install the new hard drive.   4. Prepare the new hard drive for installation and check the documentation for the hard drive to verify that the drive is configured for your computer. NOTE: If hard drive you are installing does not have the hard drive bracket attached, use your original hard drive bracket;...

  • Page 33: Removing The Drive Panel

    power cable data cable   9. Replace the computer cover (see Replacing the Computer Cover). NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the computer.   10. Connect the computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.

  • Page 34: Replacing The Drive Panel

      5. Set the drive panel aside in a secure location.   Replacing the Drive Panel   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Align the drive panel tabs with the side-door hinges. drive release latch drive panel drive panel tabs...

  • Page 35: Installing A Floppy Drive

    power cable floppy drive data cable   5. Slide the drive release latch towards the base of the computer to release the shoulder screw, and then slide the drive out of the drive bay. drive release latch floppy drive   6.

  • Page 36: Removing A Media Card Reader

    5. If no screws are attached to the new floppy drive, check the inside of the drive panel for shoulder screws. If screws are present, attach the screws to the new drive. floppy drive shoulder screws (4) Slide the floppy drive into the drive bay until it clicks into place. drive release latch floppy drive  ...

  • Page 37: Installing A Media Card Reader

    2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).   4. Disconnect the power and data cables from the back of the Media Card Reader. media card reader power cable system board connector  ...

  • Page 38: Cd/Dvd Drive

    3. Remove the drive panel (see Removing the Drive Panel).   4. Remove the existing media card reader, if applicable (see Removing a Media Card Reader).   5. If no screws are attached to the Media Car d Reader, check the inside of the drive panel for shoulder screws. If screws are present, attach the screws to the new card reader.

  • Page 39: Removing A Cd/Dvd Drive

    Removing a CD/DVD Drive   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).   4. Disconnect the power and data cables from the back of the drive. NOTE: If you are uninstalling your only CD/DVD drive and will not replace it at this time, disconnect the data cable from the system board and set it aside.

  • Page 40: Installing A Cd/Dvd Drive

    8. Connect the computer and devices to electrical outlets, and turn them on.   Installing a CD/DVD Drive   1. Follow the procedures in Before You Begin.   2. Remove the computer cover (see Removing the Computer Cover).   3. Remove the drive panel (see Removing the Drive Panel).

  • Page 41: Removing The Processor Airflow Shroud

    power cable data cable   9. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents.   10. Replace the drive panel (see Replacing the Drive Panel).   11. Replace the computer cover (see Replacing the Computer Cover).

  • Page 42: Installing The Processor Airflow Shroud

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. For technical service, see Dell Hardware Warranty Support Policy (U.S. Only).   Removing the Processor  ...

  • Page 43: Installing The Processor

    6. Lift the socket release lever and open the processor cover. processor cover processor socket socket release lever           7. Remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.  ...

  • Page 44: Replacing The Battery

    6. Pivot the socket release lever back toward the socket and snap it into place to secure the processor.   7. Replace the processor airflow shroud (see Installing the Processor Airflow Shroud).   8. Reconnect the power cables to the POWER1 and POWER2 connectors (see System Board Components) on the system board.

  • Page 45: Removing The Computer Stand

      8. Connect your computer and devices to electrical outlets, and turn them on.    9. Enter system setup (see System Setup) and restore the settings you recorded in step   10. Properly dispose of the old battery. See the Product Information Guide for battery disposal information.  Removing the Computer Stand  ...
  • Page 46   4. Press down on the cover until it clicks into place. NOTE: The computer cover should easily snap into place; however, if necessary, pull back on the cover release latch until the cover is completely closed, then slide the release latch forward to secure the cover. computer cover cover hinge tabs hinge slots...

  • Page 47: Technical Specifications

    Back to Contents Page   Technical Specifications Dell™ XPS™ 700 Service Manual   Processor Processor type Intel® Core™ 2 Duo (dual-core processor) Intel® Core™ 2 Extreme (quad-core processor) Cache at least 1 MB   Memory Type 533-, and 667-MHz DDR2 unbuffered SDRAM Memory connectors four Memory capacities 512 MB, 1 GB, or 2 GB non-ECC Minimum memory 1 GB...
  • Page 48 connector data width (maximum) 32 bits PCI Express   NOTE: If a graphics card is installed in each of the PCI Express x16 card slots in the dual-graphics configuration, the PCI Express x1 card slot is not accessible for use. connector one x1 connector size...
  • Page 49 GB (1000-Mbps) network and the computer. off (no light) — The computer is not detecting a physical connection to the network. Activity light (on integrated network adapter) yellow blinking light when there is activity on the network; if there is not any network activity, the light will be off Diagnostic lights four lights on the front panel (see...
  • Page 50 Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec) Storage 27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Back to Contents Page...

  • Page 51: Entering System Setup

    1. Turn on (or restart) your computer.   2. When the DELL logo appears, press <F2> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2>...

  • Page 52: System Setup Options

     System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.   System Processor Info Identifies the processor type, clock speed, bus speed, L2 cache, ID, and whether the processor is multiple core capable, supports Hyper-Threading and supports 64-bit technology.
  • Page 53   NOTE: PXE is required only if you are booting to an operating system located on another computer. If a boot routine is not available from the remote system, the computer attempts to boot from the next device listed in the boot sequence. Integrated Audio Enables or disables the onboard audio controller.
  • Page 54 NOTICE: Dell does not recommend operating the CPU at a frequency that is greater than the manufacturer's design specifications (also referred to as over-clocking). Operating the CPU in this manner may cause your system to shut down unexpectedly, may result in a loss of data, and may reduce the operational life of the processor.
  • Page 55   NOTE: This feature does not work if you turn off your computer using a power strip or surge protector. Auto Power Time Specifies the time to automatically turn on the computer. Change the time to automatically turn on the computer by pressing the up- or down-arrow key to increase or decrease the numbers, or type the numbers in the appropriate time field.

  • Page 56: Option Settings

    Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell ResourceCD, but you want the computer to boot from the hard drive when the diagnostic tests are complete. You can also use this feature to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive.

  • Page 57: Clearing Cmos Settings

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: This process erases both the system and setup passwords   1. Follow the procedures in Before You Begin.   2.
  • Page 58   4. Remove the password jumper plug, then place the plug on the CMOS jumper pins and wait approximately 5 seconds. NOTICE: The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature.  ...

  • Page 59: Technical Overview

    Back to Contents Page   Technical Overview Dell™ XPS™ 700 Service Manual   Inside View of Your Computer   System Board Components   Power Supply (PSU) DC Connector Pin Assignments  Inside View of Your Computer 1 CD/DVD drive bays (4) 2 floppy drive/media card reader 3 hard-drive bays (4)

  • Page 60: Power Supply (Psu) Dc Connector Pin Assignments

    white memory module connectors 14 PCI card slot (SLOT3) (DIMM_1-2) support memory modules or memory   module risers NOTE: This slot is not available in the dual- graphics configuration black memory module connectors 15 PCI-Express x16 card slot (DIMM_3-4) (SLOT4) support memory modules only when no memory riser cards are installed;...

  • Page 61: Dc Power Connector P1

      DC Power Connector P1         1-KW Power Supply 750-KW Power Supply           Signal 18-AWG Wire Signal 18-AWG Wire Number name Color name Color +3.3 VDC Orange +3.3 VDC Orange +3.3 Orange +3.3 Orange VDC/SE VDC/SE...

  • Page 62: Dc Power Connector P2

    +5 VDC/SE +5 VDC/SE +5 VDC +5 VDC +5 VDC +5 VDC Black Black   DC Power Connector P2         1-KW Power Supply 750-KW Power Supply           Signal 18-AWG Wire Signal 18-AWG Wire Number name Color...
  • Page 63 Black Black Black Black Black Black   DC Power Connector P4 (Graphics Card)         1-KW Power Supply 750-KW Power Supply           Signal 18-AWG Wire Signal 18-AWG Wire Number name Color name Color +12 VE DC Blue/Yellow +12 VC DC Blue/White...
  • Page 64 +5 VDC +5 VDC   DC Power Connectors P8 and P9 (HDD0 and HDD1)         1-KW Power Supply 750-KW Power Supply           Signal 18-AWG Wire Signal 18-AWG Wire Number name Color name Color +3.3 VDC Orange +3.3 VDC...
  • Page 65   DC Power Connector P15 (Graphics Card – 1-KW PSU Only)       Pin Number Signal Name 18-AWG Wire Color +12 VB DC White +12 VB DC White +12 VB DC White Black Black Black   DC Power Connector P16 (Graphics Card – 1-KW PSU Only)  ...

  • Page 66: Notes, Notices, And Cautions

    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dell XPS are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

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