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User Guide for the SIP-T42G IP Phone
Why does the phone play a tone when there is a call on hold? How to disable it?
When there is a call on hold, the phone will play a hold tone every 30 seconds. Play hold
tone is enabled by default. Play hold tone and the interval of playing a hold tone are
configurable via web user interface only.
To configure play hold tone and play hold tone delay via web user interface:
1.
Click on Features->General Information.
2.
Select Enabled or Disabled from the pull-down list of Play Hold Tone.
3.
Enter the desired time (in seconds) in the Play Hold Tone Delay field.
4.
Click Confirm to accept the change.
How to export PCAP trace?
We may need you to provide a PCAP trace to help analyze your problem.
To export a PCAP trace via web user interface:
1.
Click on Settings->Configuration.
2.
Click Start to begin recording signal traffic.
3.
Recreate the error to be documented in the trace.
4.
Click Stop to end recording.
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