Solving Basic Printer Problems - Lexmark x950 series User Manual

Troubleshooting
•
Touch Finish job without further scanning to end the scan job at the last successfully scanned page.
Note: This does not cancel the scan job. All successfully scanned pages will be processed further
for copying, faxing, or e‑mailing.
•
Touch Restart job to clear the message and start a new scan job with the same settings as the previous
job.
840.01 Scanner disabled by admin
Print without the scanner or contact your system support person.
840.02 Scanner disabled. Contact system administrator if problem
persists.
Try one or more of the following:
•
Touch Continue with scanner disabled to return to the home screen, and then contact your system
support person.
•
Touch Reboot and automatically enable scanner to cancel the job.
Note: This attempts to bring the scanner back online.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds, and then disables the download emulator on
the firmware card.

Solving basic printer problems

If there are basic printer problems, or the printer is unresponsive, make sure:
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
•
The electrical outlet is not turned off by any switch or breaker.
•
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•
Other electronic equipment plugged into the outlet is working.
•
The printer is turned on. Check the printer power switch.
•
The printer cable is securely attached to the printer and the host computer, print server, option, or other
network device.
•
All options are properly installed.
•
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then
turn the printer back on. This often fixes the problem.
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